1st 4 Beds Reviews - www.1st4beds.co.uk

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★★★★☆
4.1 / 5
79% of users recommend this
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Latest Reviews

★☆☆☆☆

“Terrible customer service”

Written on: 20/06/2014 by White434 (1 review written)

We ordered online a childrens blue car racer bed for supposedly delivery the next day. No confirmation email was received and on the delivery date no bed arrived. I phoned 1st4beds to find out when the bed would arrive and the gentleman on the end of the phone abruptly told me it wouldn't. The bed we had ordered was out of stock and they had "emailed" me the previous day to tell us. Rubbish. No email was ever received (yes we checked our junk box!) no alternative bed was offered and they told… Read Full Review

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★★★★★

“Great quality product”

Written on: 25/04/2013

I ordered a divan bed and the quality exceeded my expectation for the price. I ordered on Tuesday and got delivery on Wednesday. Couldn't ask for any more. Staff we're extremely helpful and would recommend this company to anyone looking for a bed. High quality product, quick delivery and great service!… Read Full Review

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★★★★★

“excellent service and delivery”

Written on: 07/04/2013 by 321den (1 review written)

I bought the Dorado leather white double bed from this company after surfing the internet for days only to find this was on my doorstep. Rang the company and got a price match and an assurance of the quality would be good. Totally true from limelight as faux leather looks real and is a fab bed which I assembled myself. Delivered 2 days later and love the bed and the company and delivery lads were good and took straight upstairs. Would defo recommend! Thankyou verymuch… Read Full Review

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★★★★★

“Quick delivery and excellent product”

Written on: 28/03/2013 by Cb1698 (1 review written)

Placed order online and delivery was made on the day i requested. Delivery drivers took the bed up-to my bedroom and removed packaging. Great service from 1st4beds and would recommend… Read Full Review

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★★★★★

“Good quality”

Written on: 18/03/2013 by Happyhappycustomer (1 review written)

Very pleased with service,quality, design and delivery. Well done… Read Full Review

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★★★★★

“very good bunk and excellent service”

Written on: 17/06/2012

I rang 1st 4 beds on the off chance they would have a domino bunk bed, the gentlemen said he did and i could have it delivered tomorrow. I couldnt believe it as nobody else had this in stock. As promised it arrived the very next day, excellent service, thanks very much 1st 4 beds!!… Read Full Review

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★★★★★

“Excellent service brilliant bed”

Written on: 17/06/2012

Rang about 1.30 to ask about delivery of a bed because the website said 1pm was the cut off for next day delivery as another company had let me down and it was my daughters birthday the next day. The gentleman said if I ordered it with him he could get it to me the next day. The bed arrived the next day, its a geat bed. Thanks very much 1st4beds… Read Full Review

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★★★★★

“Excellent company and very good value for money”

Written on: 14/06/2012

I read the reviews and was a bit concerned that a couple of them weren't very good so I rang and spoke to a gentlemen with a northeast twang but didn't let that put me off, I asked the questions I needed and then placed my order. The next morning the bunk bed and mattresses arrived as promised. I started to put the bed up and got a bit confused so I rang up and a gentleman explained what I had done wrong, I am over the moon with the product and the service I have received from 1st4beds. I… Read Full Review

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★★★★★

“Great service!”

Written on: 20/05/2012

Ordered a wooden bunk bed on the Tuesday and got delivery Wednesday. Ordered online and everything went smoothly. Got a phone call to make sure I was available for delivery, which was a nice touch! Would definitely recommend 1st4beds to friends and family or anyone looking to buy a bed… Read Full Review

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★☆☆☆☆

“Poor Service”

Written on: 08/05/2012

We ordered the bed over the phone and got them delivered, which took about 3 weeks after a few follow up calls. We got a different base to what we understood was the correct one.After 3 days the sliding doors fell off. When we then phoned to have then replaced for the corrrect bases and tell them they were not the ones we actually wanted on the order, their attitude over the phone defenitly did not make us like a customer but more like trying to make the customer feel stupid. So apart from a… Read Full Review

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★★★★★

“Good customer service”

Written on: 24/04/2012

Ordered the Galaxy Leather bed Monday, delivered Tuesday morning!! I was going to place the order online but had a couple of questions so I decided to ring and speak to someone for advice. They were very helpful and were not pushy. They did recommend other products to help get the most from my budget, but the Galaxy was exactly what I wanted. Excellent customer service and quick delivery, would recommend this company. … Read Full Review

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★☆☆☆☆

“Hopeless customer service.”

Written on: 03/03/2012 by Ed67 (1 review written)

One week after placing an order for headboards and bedside tables for nearly £500, I have had no delivery, no timescale of a delivery online, no e-mail advising of a delivery and contrary to the company promise on the website no one has ever rung me to advise of a delivery date. On ringing the company I spoke to a man who quite frankly had the customer handling skills of a boiled lettuce! I was told someone would ring me - I'm still waiting, This company have not got a clue - avoid it like… Read Full Review

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★☆☆☆☆

“very poor service”

Written on: 19/12/2011

I ordered bunk beds with mattresses from 1st for beds. The bunk beds turned up with only one mattress and when we started to put the bed together it didn't have any fittings. We rang to complain and were told we would get priority delivery before 9.30am for the other mattress. The mattress turned up at 11.30 and when we asked the driver he told us they'd paid for standard deliver and not priority. Overall the service has been terrible and we will not be using them again. They have been… Read Full Review

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★★★★☆

“Commendable customer service”

Written on: 07/12/2011

Bed I ordered wasn't in stock (website said it was), when I cancelled the order they pulled out all the stops to get the bed to me in the timeframe I required. Bumpy start, but excellent follow up and true to their word. Well done chaps!… Read Full Review

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★★★★★

“Amazing Service”

Written on: 01/11/2011 by JamieinSurrey (1 review written)

Ordered the bed Monday around 11am, delivered the next day at 10am, what an amazing service. Delivery driver was polite and helpful also. Definitely will recommend this company and definitely will use them again without hesitation. Thanks to all at 1st4beds Jamie, Surrey… Read Full Review

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★★★★★

“Great service”

Written on: 13/08/2011 by twood36 (1 review written)

Ordered bed for my daughter, 24hrs later sleeping on it. Couldn't have asked for a quicker service. Great quality, excellent value for money. Def use again and recommend to friends. Tris Lancs… Read Full Review

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★★★★★

“Great customer service, fast delivery and a great product”

Written on: 28/06/2011

I bought the Birlea Tetras bed from 1st4beds primarily because of the price. Reading the reviews on here also helped with my decision. Although I ordered online, I did ring prior. I was re assured that the bed would be ideal for my son, and also that it was in my budget, and with a mattress. I was never made to feel pressured into purchasing. I would have no hesitation in recommending 1st4beds as my order went very smoothly with quick delivery! The bed was delivered in great condition, and was… Read Full Review

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★★★★★

“Joseph single/double combo”

Written on: 18/06/2011

I ordered this bed on line before 1pm and the bed was delivered the very next day as promised. All of the parts were present and the instructions were very clear. The build quality was excellent and the finished product is very sturdy. I would recommend this bed to anyone with kids or as an extra double for guests… Read Full Review

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★☆☆☆☆

“bed delivered 2 days late, after chase up call. ”

Written on: 12/05/2011

bed delivered 2 days late, after chase up call.

slats on bed are not strong enough to take the weight of a 5 year old child sitting on bed.

2 weeks of complaining and still no reply to emails, no return calls to resolve the complaint.

letter of intended legal action now sent to 1st4beds… Read Full Review

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★☆☆☆☆

“Bed not delivered on the right day - cancelled order!”

Written on: 08/04/2011

Bed not delivered on the right day - cancelled order!… Read Full Review

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