Chelston Direct www.chelstondirect.com Reviews

★★★★★
4.7 / 5
97.5% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Latest Reviews

★★★★★

“Good prices and support center”

Written on: 23/05/2013 by rixmas (1 review written)

Great prices and very fast support center. Had some problems with my order but they were immediately solved after contacting directly. Looking forward getting my ordered packages. (read more)

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★★★★★

“Gul Dry Bag Backpack 50L ”

Written on: 18/04/2013

Spectacularly fast service. Excellent bag. (read more)

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★★★☆☆

“Facebook”

Written on: 27/03/2013 by JemPud

I 'liked' your page on facebook to get the 10% discount but could not find where to do this in my order, so feel a bit underwhelmed to be honest. couldn't call you so just had to complete without the discount. (read more)

Chelstondirect's Response to JemPud's Review

Written on: 27/03/2013

Thanks for your order. The code can be added on the cart page, just before you click checkout.

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★★★★★

“Fantastic Value and Great Service”

Written on: 27/03/2013

I have now bought four pairs of sunglasses from Chelston and each time the product has been top quality at a really low price and the ordering process and overall service could not be better. (read more)

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★★★★☆

“Good service and competitive price”

Written on: 15/03/2013

Good service and competitive price (read more)

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★★★★★

“easy, quick website to use and secure paying set-up -...”

Written on: 15/03/2013

easy, quick website to use and secure paying set-up - what more do you need ! Plus your delivery costs are excellent, in Shetland we know that Royal Mail costs are standard Nationwide - no extra charge for being on an island and their delivery times are second to none. Some mainland UK companies will only use other carriers and their costs can be outrageous ! We would not even mind if the cost in addition was fair - almost without exception we do not order if the delivery costs are... (read more)

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★★★★★

“Very Happy Customer”

Written on: 13/03/2013

I placed my first order yesterday - having found the company on Google maps (was searching for local places) - and it is local to me so I could drive over to pick up. My order was ready the morning after I ordered the night before. I ordered some exceptionally good value items from your clearance - I found the website simple and easy to use. Really impressed with everything - I will definitely be using you again. Thank you! (read more)

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★★★★★

“Ski Wear Purchase”

Written on: 27/02/2013

I found a great selection of skiwear at Chelston Direct at very good prices and their overseas delivery costs were very appealing to me compared to some other companies who charge an unnecessary fortune for international shipping. I will definitely shop online with them again when the need arises. Their web site is to negotiate and I managed to purchase all the items I wanted and in the sizes I required. Customer service very good, I was kept in the picture with order confirmation and... (read more)

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★★★★★

“wet suit & accessories from Chelston”

Written on: 23/02/2013

This is my 3rd purchase online from Chelston. Great service, great offers and unbeatable prices. (read more)

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★★★★★

“Quick and easy”

Written on: 20/02/2013

Good easy to navigate website. Quick and easy putting in details and payment. Price was great too. Thanks x (read more)

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★★★★★

“Brilliant and efficient service”

Written on: 15/02/2013

A great service. Fast, efficient and a range of great products at competitive prices. I will definitely be ordering from here again. (read more)

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★★★★☆

“Nicely displayed products, however a 360 degree view...”

Written on: 19/01/2013 by jogreenman1957

Nicely displayed products, however a 360 degree view would be useful. Easy to navigate and ordering was very straightforward,with clear precise instructions. (read more)

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★★★★★

“Great Prices with fast delivery service”

Written on: 28/11/2012 by TruffleSniffer

A great selection to choose from with Very competitive prices followed up with a superb delivery service. (read more)

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★★★★★

“quick and easy”

Written on: 30/10/2012

1st time using chelston direct website, having purchased items in their ebay shop and recieved a discount coupon i thought i would try their website direct to use voucher, did have a small issue with discount voucher but was very quickly responed by an email from them on how to use voucher and complete my checkout would highly recommend, and will be using again (read more)

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★★★★★

“Great seller!!!”

Written on: 18/10/2012 by DVA_69 (1 review written)

excellent quality product, 100% corresponds to the description, good pricing, fast and inexpensive shipping! Thank you so much! Nice to deal with you now and in the future! (read more)

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★★★★★

“my full recommendation for this shop”

Written on: 17/10/2012 by Andrea_sk (1 review written)

Good stuff, good prices, good service. Teko heavyweight merino socks for the unbeatable price, Columbia storm over trousers, Odlo shirt, good price, nice shirt, unfortunately too big, so I have to return it and the gelert ruksack rain cover, good value. The shipping was fast, very reasonable international postage cost. So everything is perfect. Definitely I will come back and I will recommend this shop to my friends. (read more)

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★★★★★

“Great service and very prompt response. Very easy and...”

Written on: 04/10/2012 by julie_anne_lee

Great service and very prompt response. Very easy and pleasureable ezperience. Thanks (read more)

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★★★★★

“highly recommended”

Written on: 27/09/2012

nice, simple web site . easy to collect easy to buy . they sell products that we do not find everywhere (read more)

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★★★★★

“shortie wet suit”

Written on: 26/09/2012 by rad1

this is the 2nd shortie we have bought, went to towsure and found ofsprey size and then ordered from these guys as it was cheaper to get from here and added bonus got next model up as on sale. cant fault as 1st one turned up next day on std delivery. highly recommend (read more)

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★★★★★

“The customer service ”

Written on: 11/09/2012

The response to my query was fast and helpful and helped me to place the order immediately. (read more)

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★★★★☆

“Easy site to navigate and clear and simple ordering...”

Written on: 08/09/2012

Easy site to navigate and clear and simple ordering and payment process. (read more)

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★★★★★

“Fast efficient transaction and a pleasure to deal with...”

Written on: 23/08/2012 by petshop69 (1 review written)

Fast efficient transaction and a pleasure to deal with , highly recommended (read more)

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★★★★★

“Nice looking e-shop, easy to navigate, customer friendly.”

Written on: 17/08/2012

Good and professional response to my needs as well as issues with PayPal. I feel like customer here. Fast delivery and shipping of ordered goods, good seasonal discount. My preferred e-shop for outdoor activities. (read more)

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★★★★★

“I ordered some swim shoes at the weekend and they...”

Written on: 28/07/2012

I ordered some swim shoes at the weekend and they were delivered Wednesday morning as ordered. Excellent service (read more)

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★★★★★

“Trespass hubcaps mens ski jacket”

Written on: 16/07/2012

Received my jacket today. It far surpassed my expectations. Beautifully made with heaps of pockets to carry all my stuff around while on the slopes. I am now the proud owner of the worlds best ski jacket. The price was fantastic and the delivery service was as promised on your web site. I would have liked a tracking advice so I know where my parcel is at each stage of it's journey. (read more)

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★★★★★

“Good product description, competitive price, prompt...”

Written on: 08/06/2012

I wanted a Columbia short sleeve shirt, and found just what I wanted . The website provided a clear product description and the price was competitive. Delivery was prompt. I was pleased with the quality and fit of the shirt. It's a pity you don't stock a wider range of Columbia products. As for the computer generated text that appears in response to the number of stars that are given by the reviewer .... you need to grow up. (read more)

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★★★★★

“Great service and great price”

Written on: 29/05/2012 by tucx00 (1 review written)

Order processed and ready to collect from warehouse within 12 hours of placement. No fuss return for a pair of shoes that were a bit small - manufacturers sizing issue, no fault of Chelston direct. Size 7 shoes were way too short for size 7 feet... A shame cos the shoes themselves are ideal for the beach and messing about in boats. Typhoon wetsuit was fantastic value for money, doesn't feel quite the quality of my previous Gul wetsuit BUT less than a third of the cost! Perfect for the... (read more)

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★★★★★

“Mens Osprey Shortie Wetsuit, ”

Written on: 01/05/2012

Superb shopping experience. Website was very user friendly. Items were all excellent and as described. I asked for next working day delivery (to Scotland from Somerset!)and it arrived at the exact time stated. Tracking and update information were superb even advising me as to what hour it would arrive. It arrived 5 mins inside the designated hour!! Would definately recommend to friends. (read more)

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★★★★☆

“Good value!”

Written on: 30/04/2012

Good experience and best value on the products I wanted. Only downside is sizes available are not on the initial search page, also the site crashed several times while using-a bit frustrating! (read more)

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★★★★☆

“Will use again”

Written on: 30/04/2012

I have used Chelston Direct twice now to buy some of the bits I need for my backpacking holiday through Argentina and Peru. It's easy to use, the products are spot on. I'll come here first again when I need more. Thanks (read more)

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★★★★★

“Wet shoes and rash top”

Written on: 24/04/2012

Service was excellant, I collected from the store and it was ready packaged and in a bag waiting. The man who answered the door polite and friendly, what more do you want. The items bought were as described on the web site so as they say, its exactly as it says on the tin. (read more)

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★★★★★

“Fantastic”

Written on: 23/04/2012

Super service superfast delivery would use again and will recommend this store (read more)

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★★★★★

“very simple transaction,clear instructions.”

Written on: 22/04/2012

very simple transaction,clear instructions. (read more)

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★★★★☆

“Another happy customer”

Written on: 06/04/2012

The navigation in the store is easy,the customer service works indeed, the checkout process was fast and convenient. Thank you! (read more)

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★★★★★

“Jacket Granite”

Written on: 05/04/2012

Very good shop! polite sellers! Big to them thanks! (read more)

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★★★★★

“So easy to place an order and delivery very quick with...”

Written on: 21/03/2012 by Bateyboy

So easy to place an order and delivery very quick with feedback as to when delivery to be made down to the hour! What else do you need? Top firm (read more)

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★★★★★

“Excellent shopping experience !”

Written on: 29/02/2012

Website quick and easy to use . Delivery fast and costs cheap . Liked the option to collect from the warehouse - I used this option for one order and staff were friendly and efficient when I wanted to change an item for a different size . The colour of the ladies ski jacket that I ordered looked very different to the one illustrated on the website but it was such a nice jacket that I kept it . The other items ordered were as expected . If only all online shopping was so good ! Thank you . (read more)

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★★★★★

“Good experience overall”

Written on: 17/02/2012 by combitz (2 reviews written)

Purchased a Columbia Ski Jacket for a boarding trip in April. They were the only location to has stock in the right size and it was almost half price. My only dissapontment is I think the item may be european stock, the item clearly states mens on all manufactures label but the zip was on the wrong side. I'm not sure if this is just a british thing but it's not the retailers fault and the Jacket is perfect in every way and the zip side really is a minor issue. I've had a snow boarding... (read more)

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★★★★★

“Outstanding international delivery”

Written on: 19/01/2012 by EmmaBurns

Ordered on the 11th, dispatched same day and received in Hong Kong on the 16th!!!! Amazing! Very pleased with the items. Extremely good value. My kids will look cool but stay warm and dry on the slopes this season. Thank you so much. (read more)

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★★★★★

“Great service”

Written on: 15/01/2012

Good price, order online, arrived when they said it would. Can't ask for more. (read more)

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★★★★★

“kenbiggs22@hushmail.com”

Written on: 14/01/2012

Very pleased with the service from Chelston Direct. Fest delivery and quality product, exactly as described on the website. (read more)

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★★★★★

“Best value in the South West for top quality clothing”

Written on: 14/12/2011

Ordered one day, collected the next - no fuss and excellent value for money (read more)

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★★★★★

“Easy to use, on time, great service. ”

Written on: 10/10/2011 by chrisb922 (1 review written)

Shopping with Chelston Direct was quick and easy. I thought it was very simple to just click the item I wanted, enter my information and hey presto my items were ordered and on the way in the post. The cost of delivery is fantastic. I was put off buying this exact product elsewhere due to delivery costs so it was refreshing for chelston's delivery costs to be so low. The delivery arrived within 4 days which is excellent. They also email you out a copy of your invoice and include one in... (read more)

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★★★★★

“Fast service”

Written on: 03/08/2011 by gill_hardy (1 review written)

Shirt arrived in a couple of days and was exactly what I wanted. Will definately use your online service again (read more)

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★★★★★

“Refreshingly efficient”

Written on: 28/06/2011

Fast & efficient service. Good quality products. Will continue to be a customer of Chelston Direct. (read more)

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★★★★★

“Size UK12 rather difficult to buy in Aqua shoes so I...”

Written on: 24/02/2011

Size UK12 rather difficult to buy in Aqua shoes so I was very pleased to be able to give them as a present to my son. The delivery was very good and very quick indeed. (read more)

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★★★★★

“Excellent rapid service and fabulous quality...”

Written on: 17/02/2011

Excellent rapid service and fabulous quality products.. Really happy and would definitely use again. (read more)

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★★★★☆

“Your website would not allow me to pay by paypal which...”

Written on: 16/02/2011

Your website would not allow me to pay by paypal which has never been a problem with other websites (read more)

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★★★★★

“A quick, easy and efficient shopping experience. I...”

Written on: 07/02/2011

A quick, easy and efficient shopping experience. I would definitely recommend buying from Chelston Direct and the product purchased was very good value, quality and exactly as described...a refreshing change! (read more)

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★★★☆☆

“Service was v good, but quality of gloves not brilliant, ”

Written on: 31/01/2011

Service was v good, but quality of gloves not brilliant,
bur that was not chelstons fault, more Columbias. (read more)

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