My Travel Reviews

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My Travel
2.1 stars
Average rating for this product is: 2.1 out of 5

From 9 ratings and 97 reviews

Thumb down 41% of users recommend this product

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Average Ratings for My Travel

  • Flight on time?3 stars
  • Customer service2.4 stars
  • Comfort on flight1.9 stars
  • Quality of food2 stars
  • Value for Money2.4 stars
  • Reviewer Ratings2.2 stars
  • Overall Rating2.2 stars

97 Reviews For My Travel

  • Guest 30th Aug 2008

    Reviewer rating: 4.5 stars


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    Bad Points: none


    General comments: The plane was excellent. Very clean and tidy. The staff were brilliant. they were very helpful. The plane had good entertainment, with small tvs with films and shows played and some reading material. The flight went brilliantly, no delays or anything. the inflight meal was of a good standard. It was a very quick and safe flight. It was very good value for money. Fly with mytavel every chance you get. You will not be let down.

  • Guest 6th Aug 2008

    Reviewer rating: 4 stars


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    I Went To Salou For A Holidy from East Midlands Airport, flying with MyTravel. The Flight There Was On Time Even Though We Did Hold The flight Up. The flight back was 20 mintues late but that was fine. The flight attendents were excellent. we didn't get a meal as it was only a 2 hour flight. But other people did and they said it was good. There was great leg room, and you weren't squashed.

  • vanceduxbury 27th Jun 2008

    Reviewer rating: 0 stars


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    Phoned them up to pay the balance and they told us that our names were the wrong way around. (Christian name/Surname). To correct this we would have to pay an administration charge of £30.00 per person. This is £60.00 for them to change our names around. Do not use them!

  • marsaya 4th Mar 2008

    Reviewer rating: 1.5 stars


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    Air conditioning broken in section of seating made the whole flight unbearably cold. Staff very unfriendly, almost made to feel bad for asking for assistance, miserable tired ageing faces, hehe behaving like their supermodels er.....no. Food tasteless but then is'nt most flight food, had to pay for drinks prior to meal should this have not been included in the flight deal? Limited 3 TV channels to watch not easy to operate and had to listen to the volume with only one earphone working very annoy ...

  • gunfield Rank: Corporal 5th Feb 2008

    Reviewer rating: 1 stars


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    I prebooked inflight meals when the tickets arrived they said no inflight meals on them after a forty minute wait on the phone I was told by Thomas Cook they were on our booking and not to worry, at checkin I asked again only to be told there were no meals for us and it was to late to do anything about it but they would be onboard for the return flight! and guess what they wern`t.In flight entertainment didn't work, seats were crowded no leg room

  • pillarboxred 4th Jan 2008

    Reviewer rating: 3.5 stars


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    This is a cheap airline and if you bear that in mind you wont go wrong. I feel many of the people traveling on these flights who complain are either inexperienced travelers or people who expect Concorde treatment. You aint going to get it. I've travelled 3 times with my travel to Mexico, Dominican Republic and Las Vegas. No trouble or frills. The crews on all my flights have been fine and I must praise the check in crew at Manchester who despite being a rainy day at 5.30am, managed to be bright ...

  • Carl1111 3rd Jan 2008

    Reviewer rating: 1.5 stars


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    OutBound To London Gatwick to Sanford On 16th Oct 07, We Are suprised to see no delay! We were happy with mytravel customer services prior to trip. Boarded on time and generally had good trip out. However the food once again was not up to scratch and crew were very unprofessional. The plane was one of their airbus a330 or something along those lines, it was very small for a long hawl. 2-4-2 very squashed with lots of legs in the aisle. Every time someone got up to go to the loo you knew! they ha ...

  • dizietsma Rank: Corporal 31st Dec 2007

    Reviewer rating: 3 stars


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    We actually flew on a TCX plane with mixed crew and MYT flight number. Outbound was fine - on time, smooth ride, pleasant service.

    Inbound was delayed - due away at 1630 but didn't start boarding til 1845 and in air 1930 after confusion over baggage. TCX had lost a plane to a technical early morning in GLA and had been trying to catch up all day according to the captain. Could have been worse though as some pax from the 1230 delayed GLA departure were on our flight (and some were not - God kn ...

  • Balls 23rd Nov 2007

    Reviewer rating: 0 stars


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    I would rather stick needles in my eyes than use this mickey mouse outfit again.

  • svenus 19th Nov 2007

    Reviewer rating: 1.5 stars


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    For a long haul flight such as the 11 hours my husband and I just endured to Trivandrum (Kerela India) with My Travel, you would expect the basics to be there. We never expected first class travel after paying a lower fare for our flight, however no seat back TV's, tiny seat pitches, rubbish on the floor, rude staff, and very very poor food was what we received.

    In fact we have been more comfortable on an Easy Jet flight and had more leg room.

    I am only 5ft 5in and I even found the seat ar ...

  • grsaunders 10th Nov 2007

    Reviewer rating: 4 stars


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    Staff very nice, it's good value - can't complain at the price. Hopefully take over by Thomas Cook will improve the airline further still.

  • Barry618 4th Nov 2007

    Reviewer rating: 4 stars


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    I found this airline OK for the price paid, we upgraded to Premium Economy as the flight was 10 hours and had no complaints, however I would not want to travel economy on these planes as the seating was very tight!

  • vicki D 1st Nov 2007

    Reviewer rating: 0.5 stars


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    On return flight to Gatwick we were told that we were to fly to Manchester to drop people off then on to Gatwick. This all seemed very strange as we had to pass Gatwick to Manchester, hence having to then go back on ourselves.

    We were then not told until we landed that we had to exit the aircraft, collect our luggage and queue to once again check in for our flight back to Gatwick.

    Due to the current regulations, we had to also pack any liquid goods we had purchased at the airport and on t ...

  • IrfanPatel 28th Oct 2007

    Reviewer rating: 4 stars


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    I would recommend My Travel to anyone. I couldn't fault the service at all. The meals were excellent. The journey was very smooth. I don't understand why people have reviewed My Travel badly. Please bear in mind that My Travel is one of the largest charter flight operators in the world, who flys over millions of people yearly.

    A BIG HANDS UP TO MY TRAVEL! Keep up all the good work.

  • John A Barr 27th Oct 2007

    Reviewer rating: 0 stars


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    Any disabled person should heed this review and never use MY TRAVEL, our aircraft was changed to a Boeing 767 it was designed for short hall with seating 2-3-2 this was modified to 2-4-2, taking my 91yr old disabled mother all through the booking I was assured a medical seat, aircrew informed that only meant seated near to a toilet.She could not get into the seat as the armrests had been fixed not to lift, the nearest route to the toilet via the bulk head we were told not to use as these passeng ...

  • JM Rank: Corporal 22nd Oct 2007

    Reviewer rating: 1 stars


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    The flight was delayed for 12 hours because of mechanical problems. The put us up in a hotel for the time, but when we arrived at 12am for the booking queue, the departure was delayed until 4am. The food was wholly disgusting - they simply kept the food that would have been served for the original departure time - 12 hours earlier. By the time we were served breakfast on board (18 hours after the original departure!), the food had nearly melted. The breakfast menu consisted of pizza!

    The lack ...

  • clarehod 1st Oct 2007

    Reviewer rating: 0 stars


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    I feel that My Travel gave poor quality service by cabin crew.

  • vonnie 30th Sep 2007

    Reviewer rating: 0.5 stars


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    Being a humble working class person who has saved for over a year to make this very special trip i was very disappointed, upon settling into my seat i asked for a pillow only to be told that they have all gone.
    a 10 hour flight is a long time with no T.V. monitor, you read the brochures which promise a seat back screen for the entertainment, my first and las t experience with My Travel was not so.
    i found the some of the cabin crew to be unhelpful, if you asked for an explanation they went off ...

  • mytravelhell 30th Sep 2007

    Reviewer rating: 1 stars


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    General lack of customer service. Worst flight ever. Ruined holiday of a lifetime to Florida.

    Wrote and complained. They didn't even bother to put a stamp on the reply and it cost me £1.04 to retrieve it from the Post Office. Just sent back standard template letter - no personal touch whatsoever. Just awful.

  • italgino72 12th Sep 2007

    Reviewer rating: 4 stars


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    Overall, I would recommend this to my friends.

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