Trans-Fast Remittance Reviews - www.transfast.com

★★★☆☆
3.4 / 5
808
71% of users recommend this
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Latest Reviews

★☆☆☆☆

“Poor onboarding”

Written on: 23/08/2017 by WaServiceReviewer (1 review written)

I registered for a account with Transfast. In your initial screen you are asked to provide your email. There is not a second field that asks you to make sure you entered your email correctly. There was a discrepancy in the email address I entered. I tried to get that resolved. It was a three day ordeal and it never got resolved. Even after providing them with all the information necessary to authenticate my account they could not fix the email address. I sent several emails which they did not… Read Full Review

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★★★★☆

“Amazingly Fast”

Written on: 03/02/2017 by Anonymous123MT (1 review written)

Amazingly Fast. It is so easy and convenient doesn't takes any time for transferring the money. Also the rates are very competitive and no additional fees too. I have been using it for very long time and very happy with the service. … Read Full Review

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★☆☆☆☆

“Never again!”

Written on: 27/01/2017 by ChadAlmeida (1 review written)

I have given this company a second chance,but it happened again. they cancelled my transaction with no valid reason except that there was something wrong with the receiving bank's server which is always a temporary thing! All in a matter of a day, they automatically cancelled and trapped my money in their 7 days to refund policy. how can they take money out of my account so fast, without the money being received by any bank and yet not be able to return my money to me? I did not initiate the… Read Full Review

Transfast's Comment

Written on: 13/02/2017

Hi,

We are very sorry to hear about your experience with us. The reason we debit the money right away is because all transfers must go through the ACH process which takes several days before we actually receive your funds. During this time we review the transaction so once your funds are received we can transfer them right away. I would be happy to look into your transaction to offer some suggestions in the future. Please email us with your transaction number for review.

Thanks,
Your Transfast Team

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★★★★★

“Awesome service”

Written on: 19/01/2017 by 415McWilliams (1 review written)

Awesome service provided by Transfast all the time… Read Full Review

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★★★☆☆

“Fast and Easy ”

Written on: 18/01/2017 by 307Buckley (1 review written)

I use transfast to transfer money to India every month. It only takes 2 clicks and 2 minutes to make the transfer. Money is credited on the recipient account on time most of the time. At times it goes to the security check (even though i transfer twice every month). If your transaction is being reviewed,then it takes at least a week and few follow up calls for the transaction to be successful. If you are sending less than 1000 dollars then you have to pay the service fee. Previously they had a… Read Full Review

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★★★★★

“Very good service ”

Written on: 18/01/2017

Tranfast is fastest money transfer service I ever used , It is truly value for your money ,compared to other services in the market… Read Full Review

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★★★★☆

“Transfast gives a good rate.”

Written on: 17/01/2017

I like Transfast as they give better rate compare to others. only thing i didnt like is: i made a transfer last month choosing option Fast track which takes 24 hrs to transfer and it automatically converted by transaction from Fastrack to Value+ which takes 2-3 days, when i called customer care they said system randomly picked your transaction and converted which i am not interested as I transaction was urgent not rate , Suggestion to Transfast: pls make a confirmation layer before you switch… Read Full Review

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★★★★★

“Fast and Best Rate”

Written on: 11/01/2017 by karunakarkola (1 review written)

Really super fast and best exchange rate, with in hours my account in india credited with the amount. I am using the service since last one year with any problems… Read Full Review

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★★★★★

“Excellent Service, You will never lookback”

Written on: 10/01/2017 by CP81 (1 review written)

USD to INR rate is very good (best in class). Every time money credited in less than 1 hour. Very reliable service. I am using this service for more than 1 years. No complain, very happy. I recommends to my friends. Thank you very much and keep up the good work… Read Full Review

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★☆☆☆☆

“Worst remittance company.”

Written on: 10/12/2016 by Ryan1965 (1 review written)

I Sent the money for free charge but it will take 5 days before the money is received by the recipient. This time I am sending a bigger amount, $1000. When the recipient will get the money, there were lots of problems in the system. There is no problem at all in terms of receiver's and sender's data since I am using their service for several times when I sent lesser amount like $100. After several calls and complaints, they tried to act as if they are resolving the problem. Then later they… Read Full Review

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★★★★★

“It's Easy, Safe and Fast”

Written on: 22/11/2016 by JaceMatthews (1 review written)

I use this remit for transferring money to India. It gives me best rate and very easy to operate.I would like to suggest to use it. Transfast really fast… Read Full Review

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★★★★★

“Transfast is excellent when compared to others”

Written on: 17/11/2016 by erClark461 (1 review written)

Transfast is one of the best means of transferring money securely and that too with out the comprise of the rate. I would always recommend to my friends and colleagues. We can be assured of relaxing comfortably once we have initiated the money transfer. Very hassle free provider… Read Full Review

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★★★★★

“Good transfer rate”

Written on: 17/11/2016 by 269Olson (1 review written)

Transfast is good as it gives good transfer rate and transaction process is also very fast hardly it takes less than 2 days to deposit ur money to india… Read Full Review

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★★★★★

“Transfast is best online money transfer tool so far”

Written on: 16/11/2016 by SriSriSri (1 review written)

I've used other money transfer services to India like Remit2India, Xoom and ING Vysya(now Kotak) remittance, Transfast ...etc and my experience with Transfast is far superior compared to other money transfer services. They are fast, good exchange rate and good customer support. All my recent transfers are through Transfast… Read Full Review

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★☆☆☆☆

“Recently change their website and everything is down hill”

Written on: 04/11/2016 by JayScout (1 review written)

- Poor customer service. - Once you enter the information into the system for any payouts, you cannot edit or make any changes of the payee. - SO DO NOT MAKE A MISTAKE WHEN ENTERING NAME or account number .....or you are done...No Second chances. You cannot go back to make changes. - ST***ID...............REALLLY???????????? - Adding a new payee has becomes a nightmare - Good luck getting a help with half broken English customer service. - Every month same issues. - I am moving to another… Read Full Review

Transfast's Response to JayScout's Review

Written on: 15/11/2016

Hi,

We are very sorry to hear about your recent experiences with us. We always hate to hear things like this especially from our repeat customers. We would love the opportunity to investigate your recent transactions and offer some explanations. Please send us your latest transaction number to us.

As far as the account, you can submit a new transaction and enter a new recipient that way. We are also getting ready to submit a new transaction which will let you change the recipient details.

Thanks,
Your Transfast Team

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★★★★☆

“Excellent service”

Written on: 29/10/2016

This service is very quick & with good exchange rate… Read Full Review

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★★★★★

“Best for Online Transactions”

Written on: 27/10/2016 by Beau194 (1 review written)

From Last one year I used Transfast for online transfer. It has good security features.Before I used XXX website for money transactions, and I'm totally disappointed. User can have multiple options like one day transfer, 3-5 day transfer and also give you good exchange rate… Read Full Review

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★★★★☆

“I'm happy with transfast service. It's too quick and...”

Written on: 26/10/2016 by 53Spence (1 review written)

I'm happy with transfast service. It's too quick and good rate of exchange compared to others… Read Full Review

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★★★★★

“Transactions made ontime without delay”

Written on: 26/10/2016 by Keshawni46 (1 review written)

Every time I do transfer it will be complete by 7 days. Every time delivery date meat for my transactions… Read Full Review

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★★★★★

“Great Experience”

Written on: 25/10/2016 by hariraamrm (1 review written)

I have good Experience sending money through Trans-Fast :)… Read Full Review

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