Currency Solutions www.currencysolutions.co.uk

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★★★★★
4.6
95.0% of users recommend this
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Latest Reviews

“Poor when things go wrong.”

★★☆☆☆

written by AndrewPr on 06/09/2016

We have used Currency Solutions for a number of years, and although they can provide a good service it is not always flawless. On the last two occasions we have used them ( to transfer funds to the UK) they have failed to transfer on the due date to our account, which has caused us problems. They appear not to have any proper complaint handling protocols or procedures. Although they belatedly provided a partial apology on the last occasion they still sought to avoid taking any responsibility for their errors or the consequences of them. A good company to use when things go right, but very poor when things go wrong.

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“OK so far - Saved me around £500 compared to my bank”

★★★★★

written by on 18/05/2016

I was naturally wary at first, but they have processed 2 transfers without a hitch and are now processing a third. What I like about them: They are a lot cheaper than the banks. Currently my bank charges £20 and gives a much worse exchange rate. Currency solutions also seems to be able to get the money into my foreign bank account within 24 hours whereas my regular bank can take four days. Service is professional and fast and the documentation and web-based account they provide is simple and straight-forward. I'll keep on using them.

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“The hiring manager has worked there for 4 weeks, knows...”

★☆☆☆☆

written by Worker123456789 on 26/02/2016

The hiring manager has worked there for 4 weeks, knows nothing about Trading. Avoid like the plague

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“Terrible dishonest trader with no transparency”

★☆☆☆☆

written by ArabellaP on 20/08/2014

We contacted currency solutions to place a trade, but was constantly being pushed to trade at a lower rate. The senior trader then reversed a trade and just booked the coss into our account and deducted the money. No transparency of charges, we still ave nothing in writing about the trades. DO NOT TRADE WITH CURRENCY SOLUTIONS

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“Last Chance Saloon”

★★★★★

written by mariosnavy on 14/03/2013

I desperately needed to trace a transaction made in 2004 (age of quill pens) in order to prove legal entitlement. I knew this would be a very long shot but decided to try to contact [name removed] , who looked after us very well 9 years ago. Not only did he ring personally, he remembered what the deal was about and immediately grasped the importance to us. After only a day he managed to retrieve a priceless (to us) document, which is exactly what was required. I have doubts that any other company could be so efficient and friendly. Thank you, Currency Solutions

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“Speedy, Friendly, Efficient, Reliable”

★★★★★

written by lorz78 on 13/02/2013

I had to change a large amount of euros into pounds and I was unsure whether to use a currency exchange company as I was scared of the money leaving my account. I picked currency solutions because of their ratings on reviewcentre and I do not regret it at all! You are allocated to a personal currency broker, with which you will deal for every transaction. Leigh Gillis, my currency broker has been very friendly and amicable. She kept me updated on how the market was going and has been very understanding with my doubts. I strongly recommend currency solutions and will use their service in the future.

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“Service from Currency Solutions”

★★★★☆

written by on 10/02/2012

We have used Currency Solutions for many years, from the initial transfer of funds to purchase our house in France, to the recurring monthly transfers. We have always received a very personal and efficient level of service. The monthly transfers are very easy to action and we will continue to use Currency Solutions for our currency exchange needs.

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“Excellent service, very friend and personalised stuff”

★★★★★

written by on 10/02/2012

Very friendly , easy to use service. Good to have a real person on the other side of the trade. The team goes the extra mile to help you. I have been using the service for more that 5 years and I never had a problem. Would be nice to add a personal logon showing list of outstanding trades , amounts , etc but this would be an add on that would even further improve the service.

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“Regular personal trades”

★★★★☆

written by on 10/02/2012

As a newcomer to brokers and currency trades, things were made easy at the start. Although there have been a few occasional hiccups, they have always been dealt with speedily and most trades went through without a hitch. I feel I can make trades with confidence. Funds have always arrived in the right bank in the timescales agreed. Just make sure you are clear about the time taken for funds to clear etc., so you understand when things will arrive with your beneficiary.

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“Very professional service, good value, transparent and...”

★★★★★

written by on 06/02/2012

I have been using Currency Solutions services for over 3 years. They have allowed me to buy Euros, Dollars, Polish Zloties and other currencies easily, with a good pricing. They always indicate the spread which allows me to see that their margin is very competitive. I am happy to recommend them and will continue to use them in the future. All the best, A

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“Good and Prompt service”

★★★★☆

written by RuthMorris on 06/02/2012

I'm happy with the service provided. The rates are competitive and much better than the high street banks. The service is good and funds are transferred promptly. Emails detailing trade details are sent quickly.

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“Currency Solutions. Better than a bank.”

★★★★★

written by DrAndrewNowell on 05/02/2012

I needed to transfer money from sterling to euros and was looking for a better rate than my bank. With the daily email updates it was easy to monitor the exchange rates and buy at the best time. I have now used currency solutions several times. The service is always polite,prompt and transparent. I got much better rates than my bank could offer and would wholeheartedly recommend their services.

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“Efficient, helpful and good value for money”

★★★★★

written by Lew1svale on 03/02/2012

I used this service to transfer money from GBP sterling to make an overseas property payment. From the beginning the staff were helpful and informative. the exchange rate was surprisingly good given the current climate. The speed in which the transaction took place was excellent and I will definitely be using Currency Solutions in the future. I would definitely recommend them to a friend. Thank you

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“QUICK RELIABLE SERVICE”

★★★★★

written by tonyandchrisb on 01/02/2012

I recently had occasion to send currency to America. I was very pleased with the ability to agree a rate on the phone and know the exact amount of dollars that it would be in a bank account in America within 3 days with no problems. Excellent service that I have recommended to my friends. Is it possible whilst abroad to send a supplementary amount to the same bank account?

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“Currency Solutions Review of Service”

★★★★☆

written by wjaveed on 01/02/2012

I get along with my broker, very well. We are able to discuss the current market trends and I am able to make a decision on whether to deal or not. The whole after deal process is seamless and from a customer’s view, which is great. This saves time and data entry errors on paper forms. I particularly like the automated receipts and beneficiary details entry web forms. The funds arrive on time, and quickly. The only think that I dislike is that when my broker is not able to deal with me, not in the case when he's busy. But when he is off, due to holidays or illness. Then the dealing process relationship breaks down, the other dealers are not as interested and therefore the level of service can drop. Over all very satisfied with the service.

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“Excellent and speedy service”

★★★★★

written by on 01/02/2012

Currency Solutions are one of a number of comapnies we looked into when deciding who to use to bring our UK based pension out to Cyprus. Nana Kilpela and her team offered us the best rates and continue to do so. If I am in a hurry she they are happy to the trade over the phone, but if we have time we can pop into the office where we always receive a warm welcome. That is probably one of their best features, that they have a local office who I can contact. The only downside to changing Sterling to Euros is the dreadful exchange rate over the last three years. This is obviously not Nana's fault, but she continues to give the very best rate she can, which is never far from the interbank rate. Thank you to all at Currency Solutions here and in the London Office.

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“Good efficient service”

★★★★★

written by on 01/02/2012

Always get a good service. I deal with Ernie and he is always polite and helpful. Over the years I have been dealing with Currency Solutions I have never experienced any problems with the service and the money has always been transferred on time. The staff are always polite from the person who answers the phone through to the people managing the payment procedure.

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“First experience.”

★★★★★

written by on 01/02/2012

I am buying a property abroad and a friend recommended Currency Solutions to me. Being a novice, I had lots of questions, and made several mistakes, during the transactions. Everyone at Currency Solutions have been brilliant and they helped me through my problems. They also contacted me when the rate was favourable.

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“Currency Solutions Review”

★★★★★

written by paulkamminga on 01/02/2012

I recently started using Currency Solutions to regularly wire money from the UK to Luxembourg. The opening of my account was done very quickly (within a couple of hours) and my first trade settled within 24 hours, pretty impressive given the fact that there are several banks involved and also it was a payment from GBP into EUR. The second trade I did, a couple of weeks later, went as quickly as the first one. I contacted Currency Solutions in the evening and asked them to call me to confirm a trade, the next morning they called me and the trade settled the same day. I would most definitely recommend the service to others, it simple, fast and reliable! -Paul Kamminga

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“Fast, efficient and good value”

★★★★★

written by sandysmith61 on 31/01/2012

I have only been a client to currency solutions for a few months. However in that time i have been very pleased with the efficiency and value for money with my transactions. I found that using currency solutions was faster and gave me a better return for my dollars than my bank account in the US.

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