Jacamo Reviews - www.jacamo.co.uk

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“attrocious service constant lies do not use. wait for...”

Written on: 12/12/2014 by unhappybunny72 (1 review written)

Outrageous received numerous emails saying when i would receive my parcel of 2 different T-shirts. Day after told stock low sent different item and hoped was ok. Told same day that i would receive parcel following day. Telephoned Jacamo pressing and saying answeres on pre recorded messages and they kept hanging up. After 4 telephone calls later with the phone getting cut off. Telephoned jacamo excuses galore was told the emails i received were not sent to me i was apparently lying when i gave… Read Full Review

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“Worst company I have EVER used. Absolute joke”

Written on: 11/11/2014 by xdunstanx (1 review written)

I ordered some shoes which arrived promptly. They were a little big so used the Hermes free return. After a week I spoke to Jacamo who said they have no reference for a collection and that I still had the shoes. Basically calling me a liar. Another week went by and they still hadn't received them. They said they had to send me a dispute form. This arrived a week later. I sent it back Royal Mail recorded. A couple of days past from when they signed for it, I rang them and guess what? Yes… Read Full Review

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“New store in London - Oxford St - nothing in my size”

Written on: 22/09/2014

I need a 27 inch leg length in my trouser size, and most companies offer 29 inch lengths, so I thought I'd try Jacamo which in its adverts and on-line says it has short and unusual sizes. They have just opened a London store so I thought I'd pay them a visit to check the clothing and hopefully buy a few pairs of trousers and jeans. I was told they did NOT have any 27 inch leg lengths in store at all. What is the point of opening a flagship shop then just keeping quote 'normal' sized stock and… Read Full Review

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“jon ------ off”

Written on: 11/08/2014 by Combs413 (1 review written)

WHAT CUSTOMER SERVICE HOW LONG DO THEY KEEP YOU ON THE PHONE AT YOUR COST AND THEN THEY START SAYING THEY ARE GOING TO PUT THE PHONE DOWN IF YOU DONT CALM DOWN I WILL NEVER BUY ANYTHING FROM THIS LOT AGAIN… Read Full Review

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“Diabolical company - avoid like the plague”

Written on: 28/03/2014 by ToriForbes183 (1 review written)

This is a company with no morals. They have billed me despite me never making an order with them. How can they get away with that? They have no scruples - please do not do business with them… Read Full Review

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“Poor service and communication”

Written on: 08/12/2013

Paid in full for an xbox one day one edition on their website on the 22nd Nov. They charge £529 for a console that has an RRP of £429. Said for weeks that this would be delivered in about 5 days from ordering, only recently changed. Placed order, paid in full expected on the 27th Nov, then looked online via tracking, the day before changed to the 29th Nov. I emailed them to ask why it had changed and I was told that it had now moved to the 7th December and would more than likely be delivered… Read Full Review

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“Would not recommend ”

Written on: 13/11/2013 by itsthatone (1 review written)

Firstly this website is horrendously overpriced; they have a monopoly for plus sized people and they take advantage of it, they charge up to £100 for non-designer jeans. As well as this the quality of the clothes is somewhat lacking; I ordered 4 pairs of jeans; one has a broken belt loop and the other ones weren't the size I bought, incredibly poor service. Also trying to return an item is beyond a joke. If you didn't keep the receipt it came with you can't return it (but the thing is you don't… Read Full Review

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“Avoid like the plague”

Written on: 18/10/2013 by lifesagag123 (2 reviews written)

I ordered 2 pairs of shorts from jacamo that came to £23.99 with p+p.Having ordered before and paid directly by card I assumed having gone through the ordering system that I had pre-paid as before.Today I received a bill from them stating late payment and admin charges asking for £42.36,which they ask you to pay over a automated telephone line.if you do have to get in touch with this dubious company do not use the 0871 number,it does not put you through to a operater instead use the 0161 JD… Read Full Review

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“absolute joke!!!!”

Written on: 14/10/2013 by jennazack (1 review written)

i ordered 3 items over a week ago i thought oh its getting cold il order myself a winter coat as i didnt have one a week later still no coat the courier that they use are useless! dont know how they stay in business! i spoke to jacamo about 3 times n everytime i spoke to them they said it would be delivered each day i complained! even the tracking doesnt make sense when u click on track your order ive waited in everyday for a week n still nothing i spoke to them today n they said because its… Read Full Review

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“Next day delivery?????”

Written on: 01/10/2013

I ordered an item yesterday because of their next day delivery. It has not arrived today and on speaking to them on the telephone they said it was held up at the warehouse but couldn't tell me why as there was no way that they could check it. They suggested I ring tomorrow to see if the order has been updated! … Read Full Review

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“AVOID!!! I give one star because i have to but i mean -1”

Written on: 12/09/2013 by Sylvia1985 (1 review written)

Truly i am surprise that company still exist LOL. The customer service is sooo poor is unbelievable, I am littlewoods customer for over year now and just wanted to check if jacamo any good as them but NO guys don't even go there, they put sooo much hiding expenses,, the delivery charge are over the top and i wouldn't recommend that shop for any one, many people complaining about it sooo i think is not long when jacamo will dissapear :) Don't even waste your time because on the end all you… Read Full Review

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“cancelled item”

Written on: 03/09/2013

jacamo cancelled all my items why any one ni help me… Read Full Review

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“NEVER USE JACOMO”

Written on: 20/08/2013

I bought 1 t-shirt have been overcharged on balance, it was impossible to get hold of them. Emails and letterbox full of spam. Why would you want a monthly statement from every place you ever bought 1 item from?!… Read Full Review

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“I had never heard of this company but I received a...”

Written on: 07/08/2013

I had never heard of this company but I received a statement asking for £72.99 for something I obviously had not ordered. While trying to get in touch with Jamco I came across this site where it seems several other people have had the same experience and resulted in getting a poor credit rating because they do not pay for something they have not bought.This is appalling. How can a company be allowed to keep on trading? I am awaiting an email response from them. I am reluctant to phone and then… Read Full Review

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“Poor Quality Products”

Written on: 28/05/2013 by developer (1 review written)

I bought some (what I thought) were decent walking trainers. Within 2 days (walking 1.6 miles to work, and a mainly desk-based job), the trainers are starting to show signs of wear. After a week, the inside of the bottom part of my show has developed a rubbery squelchy noise as I walk, and its already letting in water. I would expect this from a cheap pair of trainers from Matalan, not £60 Regatta trainers. I found their support rather bad, and their prices extortionately high for the… Read Full Review

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“Shoddy goods and customer service”

Written on: 11/05/2013

I ordered several pairs of cargo trousers, when the order arrived the trousers were not wearable, the goods stank of "mothballs" and were not folded just screwed up. The goods were returned and regretfully customer service is a total shambles and I am trying to have the account I did not ask for closed. Worst still every customer advisor has a different idea as to how goods are handled on return. Worst online goods I have had the misfortune to receive. I will NEVER use this company again… Read Full Review

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“AVOID AVOID AVOID!!!”

Written on: 05/05/2013

Just don't do it, go elsewhere. Once you've given them your details its constant harassment and rip off charges if you do try anything -even if you return it. Unbelievable that this company is allowed to trade at all. Customer service is appalling, they refused to remove my details from the mailing list. phonecalls, emails and post about the same offers constantly. I cannot stress enough how much you should not go there. I actually hate this company now, seriously hate it. There is… Read Full Review

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“Avoid, Rip Off Merchants”

Written on: 01/05/2013 by Freddyflintoff (1 review written)

If you open an account be aware that the payment terms is every 28 days, NOT Monthly. This is a deliberate ploy to maximise late payment charges at £12 a pop. The quality of the clothing leaves a lot to be desired, everything else is way over priced, sometimes 50 % over what you can find the item elsewhere for. The customer service is terrible, it's never their fault. They just keep quoting their terms and conditions at you. You get constantly harassed by phone to take up new offers or… Read Full Review

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“SHOCKING CUTOMER SERVICE”

Written on: 09/04/2013 by thetruth123 (1 review written)

This has got to be the worst customer service ever. After ordering some Jeans which one pair was faulty and the other did not fit, I requested a collection and after 3 attempts it was collected. Since then they have lost the return and are chasing for monies and even after numerous phone calls promising to sort out we are no further sorted. IT'S NOT JUST ME READ ALL JACAMO REVIEWS… Read Full Review

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“Nikon prices are well over Nikon's Recommended retail...”

Written on: 22/03/2013

Jacamo's price for the Nikon D7000 DSLR camera was £1,351 - in their "sale" it is now indicating a saving of £374 with their price reduced to £977. The listing places the usual emphasis on "save £374". Nikon's RRP is £899.99… Read Full Review

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