Jacamo Reviews - www.jacamo.co.uk

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Latest Reviews

“jon ------ off”

Written on: 11/08/2014 by Combs413 (1 review written)

WHAT CUSTOMER SERVICE HOW LONG DO THEY KEEP YOU ON THE PHONE AT YOUR COST AND THEN THEY START SAYING THEY ARE GOING TO PUT THE PHONE DOWN IF YOU DONT CALM DOWN I WILL NEVER BUY ANYTHING FROM THIS LOT AGAIN… Read Full Review

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“Diabolical company - avoid like the plague”

Written on: 28/03/2014 by ToriForbes183 (1 review written)

This is a company with no morals. They have billed me despite me never making an order with them. How can they get away with that? They have no scruples - please do not do business with them… Read Full Review

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“Most of electrical product listed, without model number”

Written on: 30/12/2013 by ameen27 (7 reviews written)

I found it really frustrating when it comes to the electrical product such as TVs cookers the problem is they do not add the model number for each electrical product listed on their websites so you have no idea what model you buying… Read Full Review

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“Poor service and communication”

Written on: 08/12/2013

Paid in full for an xbox one day one edition on their website on the 22nd Nov. They charge £529 for a console that has an RRP of £429. Said for weeks that this would be delivered in about 5 days from ordering, only recently changed. Placed order, paid in full expected on the 27th Nov, then looked online via tracking, the day before changed to the 29th Nov. I emailed them to ask why it had changed and I was told that it had now moved to the 7th December and would more than likely be delivered… Read Full Review

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“Would not recommend ”

Written on: 13/11/2013 by itsthatone (1 review written)

Firstly this website is horrendously overpriced; they have a monopoly for plus sized people and they take advantage of it, they charge up to £100 for non-designer jeans. As well as this the quality of the clothes is somewhat lacking; I ordered 4 pairs of jeans; one has a broken belt loop and the other ones weren't the size I bought, incredibly poor service. Also trying to return an item is beyond a joke. If you didn't keep the receipt it came with you can't return it (but the thing is you don't… Read Full Review

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“Avoid like the plague”

Written on: 18/10/2013 by lifesagag123 (2 reviews written)

I ordered 2 pairs of shorts from jacamo that came to £23.99 with p+p.Having ordered before and paid directly by card I assumed having gone through the ordering system that I had pre-paid as before.Today I received a bill from them stating late payment and admin charges asking for £42.36,which they ask you to pay over a automated telephone line.if you do have to get in touch with this dubious company do not use the 0871 number,it does not put you through to a operater instead use the 0161 JD… Read Full Review

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“absolute joke!!!!”

Written on: 14/10/2013 by jennazack (1 review written)

i ordered 3 items over a week ago i thought oh its getting cold il order myself a winter coat as i didnt have one a week later still no coat the courier that they use are useless! dont know how they stay in business! i spoke to jacamo about 3 times n everytime i spoke to them they said it would be delivered each day i complained! even the tracking doesnt make sense when u click on track your order ive waited in everyday for a week n still nothing i spoke to them today n they said because its… Read Full Review

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“Next day delivery?????”

Written on: 01/10/2013

I ordered an item yesterday because of their next day delivery. It has not arrived today and on speaking to them on the telephone they said it was held up at the warehouse but couldn't tell me why as there was no way that they could check it. They suggested I ring tomorrow to see if the order has been updated! … Read Full Review

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“AVOID!!! I give one star because i have to but i mean -1”

Written on: 12/09/2013 by Sylvia1985 (1 review written)

Truly i am surprise that company still exist LOL. The customer service is sooo poor is unbelievable, I am littlewoods customer for over year now and just wanted to check if jacamo any good as them but NO guys don't even go there, they put sooo much hiding expenses,, the delivery charge are over the top and i wouldn't recommend that shop for any one, many people complaining about it sooo i think is not long when jacamo will dissapear :) Don't even waste your time because on the end all you… Read Full Review

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“cancelled item”

Written on: 03/09/2013

jacamo cancelled all my items why any one ni help me… Read Full Review

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“NEVER USE JACOMO”

Written on: 20/08/2013

I bought 1 t-shirt have been overcharged on balance, it was impossible to get hold of them. Emails and letterbox full of spam. Why would you want a monthly statement from every place you ever bought 1 item from?!… Read Full Review

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“I had never heard of this company but I received a...”

Written on: 07/08/2013

I had never heard of this company but I received a statement asking for £72.99 for something I obviously had not ordered. While trying to get in touch with Jamco I came across this site where it seems several other people have had the same experience and resulted in getting a poor credit rating because they do not pay for something they have not bought.This is appalling. How can a company be allowed to keep on trading? I am awaiting an email response from them. I am reluctant to phone and then… Read Full Review

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“Poor Quality Products”

Written on: 28/05/2013 by developer (1 review written)

I bought some (what I thought) were decent walking trainers. Within 2 days (walking 1.6 miles to work, and a mainly desk-based job), the trainers are starting to show signs of wear. After a week, the inside of the bottom part of my show has developed a rubbery squelchy noise as I walk, and its already letting in water. I would expect this from a cheap pair of trainers from Matalan, not £60 Regatta trainers. I found their support rather bad, and their prices extortionately high for the… Read Full Review

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“Shoddy goods and customer service”

Written on: 11/05/2013

I ordered several pairs of cargo trousers, when the order arrived the trousers were not wearable, the goods stank of "mothballs" and were not folded just screwed up. The goods were returned and regretfully customer service is a total shambles and I am trying to have the account I did not ask for closed. Worst still every customer advisor has a different idea as to how goods are handled on return. Worst online goods I have had the misfortune to receive. I will NEVER use this company again… Read Full Review

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“AVOID AVOID AVOID!!!”

Written on: 05/05/2013

Just don't do it, go elsewhere. Once you've given them your details its constant harassment and rip off charges if you do try anything -even if you return it. Unbelievable that this company is allowed to trade at all. Customer service is appalling, they refused to remove my details from the mailing list. phonecalls, emails and post about the same offers constantly. I cannot stress enough how much you should not go there. I actually hate this company now, seriously hate it. There is… Read Full Review

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“Avoid, Rip Off Merchants”

Written on: 01/05/2013 by Freddyflintoff (1 review written)

If you open an account be aware that the payment terms is every 28 days, NOT Monthly. This is a deliberate ploy to maximise late payment charges at £12 a pop. The quality of the clothing leaves a lot to be desired, everything else is way over priced, sometimes 50 % over what you can find the item elsewhere for. The customer service is terrible, it's never their fault. They just keep quoting their terms and conditions at you. You get constantly harassed by phone to take up new offers or… Read Full Review

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“Good but could be better”

Written on: 27/04/2013 by BestBullies (1 review written)

I love Jacamo it has everything you can think of I am also a member of SimblyBe its very useful for when you dont have the money you can pay it off bit by bit. Generally the delivery time is good around 2-3 days, most products are of the highest quality and can be found in a range of sizes. My only bad thing would be the customer service, I ordered recently ordered a Xbox 360 bundle the steering wheel that it came with should have been a madcatz however they sent me a cheap looking wireless… Read Full Review

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Bestbullies's Response to BestBullies's Review

Written on: 27/04/2013

I noticed I put the item was available sorry it was unavailable

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“More than one”

Written on: 16/04/2013 by cheekymonkey11 (3 reviews written)

I always recommend this company alongside its sister companies ...Simply Be, Brilliant Gift Shop, Simply Yours, Fashion World...and so on. You really cant fault having an account with them as you are able to use your personal account on any of their sites! Delivery is awesome. Never a problem. Having a wide baby range of clothing/Footwear. (Newborn ..... upward) Etc would be great… Read Full Review

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“SHOCKING CUTOMER SERVICE”

Written on: 09/04/2013 by thetruth123 (1 review written)

This has got to be the worst customer service ever. After ordering some Jeans which one pair was faulty and the other did not fit, I requested a collection and after 3 attempts it was collected. Since then they have lost the return and are chasing for monies and even after numerous phone calls promising to sort out we are no further sorted. IT'S NOT JUST ME READ ALL JACAMO REVIEWS… Read Full Review

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“Nikon prices are well over Nikon's Recommended retail...”

Written on: 22/03/2013

Jacamo's price for the Nikon D7000 DSLR camera was £1,351 - in their "sale" it is now indicating a saving of £374 with their price reduced to £977. The listing places the usual emphasis on "save £374". Nikon's RRP is £899.99… Read Full Review

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