Autotrader Car Insurance Reviews

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0.8 stars
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Average Ratings for Autotrader Car Insurance

  • Customer Service0.8 stars
  • Value for Money1 stars
  • Overall rating0.8 stars

8 Reviews For Autotrader Car Insurance

  • Guest 3rd Nov 2009

    Reviewer rating: 1 stars


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    Thieves. Changed car and they quoted way way above the price that Fordinsure quoted who are notoriously expensive (and higher quality I might add). When I said I would cancel they charged me £70, £35 cancellation fee and £35 penalty from the underwriters (?). Dont touch with a barge pole. I am still waiting for confirmation of the penalty fee as Fordinsure said they would reimburse me £50 towards it. I would have given no stars if there was an option to!

  • Guest 11th Oct 2009

    Reviewer rating: 1 stars


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    Autotrader car insurance
    I'm incensed that this car company auto-renews. The reason I dropped M&S is because they auto-renewed. This time, more aware, I specifically told Autotrader I didn't want to autorenew in a year, but they did it anyway, annd denied I'd ever told them not to (I don't have the luxury of a recorded system to prove otherwise).
    Then they tell you if you cancel (on same day they have decided to force you to buy their product) there will be a penalty. They also automatically ...

  • Guest 15th Sep 2009

    Reviewer rating: 1 stars


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    Absolutely diabolical. Never use Autotrader Car Insurance(! They asked me for my insurance from my other car as proof of no claoms and gave me an e-mail on their letter to send it to. Days later a letter saying I will have to pay another 250 GBP if I do not send. I phoned and explained I did what they asked so they gave me another e-mail address to send it to and said it would take 3-4 days to go through their internal system. I e e-mail and said that it would be answered that afternoon. I ...

  • Guest 12th Sep 2009

    Reviewer rating: 1 stars


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    i am really not happy with Autotrader Car Insurance,i make a quote and show up with £876 a year because i have US driving license,than i send them my proof of no claim discount and they told me is not valid.i start it 13 august 2009 and canceled on 12 sept 2009.iam very suprised because they told me to pay £1000 and after i have a complaint they reduced it to £266 plus £60 i already paid.not recomended at all.............

  • Guest 27th Aug 2009

    Reviewer rating: 1 stars


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    I insured my car with autotrader in Sept 2007. I definitely ticked the box for no automatic renewal. Despite this they took £130 from my bank account last september. However they have never contacted me or sent any paperwork. I cannot find an address to contact them and my bank is refusing to cancel the direct debit unless I do this. So I fully expect to have another amount deducted this year.

  • Guest 22nd Jul 2009

    Reviewer rating: 1 stars


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    Last year I insured my people carrier with Auto Trader Car Insurance who charged £315. I did not like the fact that they said they would renew it automatically this year using my credit card details that they had. I wrote and told them to delete my credit card details and not to automatically renew.. They sent me a letter saying that they had deleted my card details from their records and would not automatically renew. This year their renewal quote was £350. I obtained quotes on line ...

  • petemcevoy Rank: Corporal 25th Jun 2009

    Reviewer rating: 0 stars


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    Last year I re-insured with autotrader although their renewal quote which they claimed was the best they could get, was actually higher than a quote by them on line. I accepted the online quote and paid by credit card. They wrote and said that they would keep my card details to automatically renew my car insurance. I wrote and asked them to delete my card details from their records. They confirmed this in writing, but this year sent a renewal quote and threatened to renew it automatically using ...

  • candice99 Rank: Lance Corporal 21st Feb 2009

    Reviewer rating: 0 stars


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    The policy was automatically renewed without my knowledge. As soon as I received the notification I went online and found the SAME company quote me for the same insurance for £43.00 less. I called Autotrader Car Insurance immediately to question this and was told there are web discounts. I asked if I could cancel and take out the web insurance with the SAME COMPANY. They stated I could but would be charged a £20.00 cancellation fee. I tried to explain that I was actually going to ...