Citi Coachworks, Edinburgh, Midlothian Reviews

WRITE A REVIEW
★☆☆☆☆
0.7 / 5
From 3 reviews
0% of users recommend this

  • Value For Money

Latest Reviews

★☆☆☆☆
WRITE A REVIEW

“Complete cowboys....DO NOT BE TEMPTED BY CHEAP MOT...”

Written on: 02/08/2010

Complete cowboys....DO NOT BE TEMPTED BY CHEAP MOT FLYER. I took my car for it's mot and right from the start I did not feel assured by the level of service. I was also unaware that they took the cars elswhere to do the mot's! I only found this out when I was walking back to the garage and my car drove past! It was then left on the street unlocked. It only needed a new tyre to pass the mot however I had to pay in cash. When I got home, I noticed that the tyre had a split in it - I called... (read more)

Report this review
★☆☆☆☆
WRITE A REVIEW

“Complete cowboys. Their garage and offices are a...”

Written on: 09/02/2010

Complete cowboys. Their garage and offices are a complete mess. I informed them I couldn't pick up my car until after 5pm and the guy in the morning said that was OK. I finished work to find several voicemails demanding that I come and pick me up now (this was throughout the day). I handed them the £50 I owed them for the MOT. They then demanded £10 an hour 'parking tax' for the time I left the car. I said something about not having the extra cash I pulled out my pocket full of change... (read more)

Report this review
☆☆☆☆☆
WRITE A REVIEW

“I put my car in Citi Coachworks for its mot and...”

Written on: 18/02/2009 by steeble (1 review written)

I put my car in Citi Coachworks for its mot and unsurprisingly it failed. The garage quoted me £320 plus VAT which I paid but had to return 2 days after I originally went in as he would only accept cash. After paying I went to pick to the car up to find it was on the street unlocked and had a dent in the drivers side wing. On my next trip to fill up with petrol I noticed the petrol filler cap was missing and so returned to the garage to get it. They couldn't find it and told me to... (read more)

Rky123's Response to steeble's Review

Written on: 25/09/2009

I would not go back to this garage in a million years. My car only needed a tyre for its MOT which I thought was great news. However, after paying cash, as requested, I noticed when I got home that the tyre had a split on the side...I live close by and had not hit any kerbs etc. I then done some research and phoned a tyre supplier and asked for a quote for the same make of tyre fitted on my car and was told app £40 fitted.....citicoachworks had charged me £95! When I went back to the garage to complain about the split, I was told that that could not have happened as the car had never left the garage. I knew this was a lie as when I went to collect my car after its MOT it drove past me! After saying this and also complaining about being overpriced, they agreed to fit a new tyre. At this point I thought all was sorted..until...10 months later when I put my car into another garage for a service and new brakes. The mechanic asked where I had got the aforsaid tyre...I explained the story and was then told that the tyre was a different size to all of the others and was too big for the rim and dangerous to drive on...and would have been an MOT failure - and also that any experienced tyre fitter would have known this at the time of fitting. He showed me the inside of the tyre on the wheel rim, and even to the untrained eye it looked too big! I have now had to buy another new tyre to match the rest and am furious at citicoachworks putting my own, and others, lives at risk.....I have clocked a fair few miles on this tyre, many times with a full car and on twisty 'b' roads. It was also not made clear to me that my car would be taken away from the garage to do the MOT and was also sitting on the road outside and unlocked when I arrived to collect it. Apologies for the ramble however If you are thinking about going to this garage for a cheap MOT I would seriously think again.

Reply to this comment

Rky123's Response to steeble's Review

Written on: 25/09/2009

I found this review very helpful because...I have had a similar bad experience with this garage and can understand steeble's frustration.

Reply to this comment
Report this review Read 2 Comments
overview

Share this page?

Business Owner?Claim your free Review Centre Star Rating badge now!
Claim your item page Take control of your reviews by setting up
your free Business Account