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Written on: 31/10/2016 by Canada88 (1 review written)
I Ordered a coat from Reiss on 27th October 2016 and paid £7.00 for next day delivery on Friday 28th October. After waiting in until lunchtime on that day I received a text to tell me it would be delivered on Monday 31st three days after it was agreed. When I protested to their Customer Services I was told it was my fault for ordering after 3pm. I had no notice on the order when they accepted my £7 next day delivery charge and it was clearly stated on the order confirmation as NEXT DAY. They… Read Full Review
Written on: 13/12/2013
Go and try on your items in the store - but ONLY buy them online. The store returns policy is terrible. The seemingly friendly sales people that were ever so friendly when I purchased become rude, aggressive and unhelpful once I had committed to my purchase and wanted to return an item. Had I bought it online I could have sent it back for a refund. With in store purchases you don't have this choice. NEVER BUY IN STORE - IT PUTS YOU AT A MASSIVE DISADVANTAGE… Read Full Review
Written on: 05/07/2010 by Katie Davis (2 reviews written)
This is possibly the worst website I've ever been on and the worst shopping experience. I ordered a dress, my card has been charged and it still has not arrived. I try and call customer services only to put on hold each time. I'm still trying to recover my money and am extremely disappointed. The dress was £200 and perhaps in hindsight a complete rip off. I vow never to shop at any Reiss store or online again. I rather go and spend my money off the high street where customer service means… Read Full Review
As rated by our community of reviewers
" Perfection " Read More
This is very good product for all.
anyone can buy some product from... " Read More
" Nothing short of excellent " Read More
Written by Stevolution
" Waste of time and money " Read More
" All seems fine " Read More
Written by miillsy