Pickaweb Limited www.pickaweb.co.uk Reviews

★★★★☆
4.2 / 5
83% of users recommend this
  • Value For Money

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Latest Reviews

★★★★★

“Very Helpful, Always go the extra bit to help out.”

Written on: 26/12/2014 by birminghamcomputershop (1 review written)

Highly recommended, Very Helpful, Always go the extra bit to help out… Read Full Review

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★★★★★

“cpanel log in and password”

Written on: 22/12/2014 by fetish (1 review written)

I am so pleased with the help I receive from JasonB, I was panicking and not thinking straight as I have forgotten how to log into my cpanel and as well as my username and password - I have not been for a long time logged in. He was professional: fast,friendly, nice and straight to the point, he really delivered a top class customer service. :)) thumbs up. I like that in a service especially with me that I am rushing and panicking he delivered exactly what I wanted and needed, very efficient… Read Full Review

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★★★★★

“Really good service”

Written on: 19/12/2014 by Christie127 (1 review written)

I had a problem with both my cpanel and webmail. With the help of the technical support this was resolved within 5 mins. Thank you… Read Full Review

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★★★★☆

“500 Server Error”

Written on: 18/12/2014 by MercedesJoyce1948 (1 review written)

Fast and helpful online chat and customer support from Johnny. Thanks again… Read Full Review

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★★★★★

“Assistance”

Written on: 16/12/2014 by Biksafe (1 review written)

Excellent assistance from Jason B… Read Full Review

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★★★★★

“Patience personified when I was ready to punch the screen!”

Written on: 10/12/2014 by Perryzb81 (1 review written)

Thanks (oops, nearly named the person) - helped me out with a really frustrating experience trying to set up email again on a new computer. Sometimes when you're ready to tear your hair out you just need someone to calmly stick with you until the job is done!… Read Full Review

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★★★★☆

“Affordable and reliable”

Written on: 01/12/2014 by EBUN (1 review written)

I've been with Pickaweb for about 5 years, in that time their yearly hosting costs have only increased by £10. I've never had a problem getting hold of them when I needed support and provided I've given them technical specifics they've usually got to the crux of the problem quickly. Like all tech support, they are only as good as the questions you ask and the information you provide… Read Full Review

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★★★★★

“Reliable Speedy Service”

Written on: 28/11/2014 by Edward109 (1 review written)

Jason supported me today with my webmail problems and was extremely helpful in resolving my problem, it is great to speak to an actual person straight away without having to queue or phone anyone, and to know that the problem will always be resolved quickly is why I use Pick a Web!… Read Full Review

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★★★★★

“fast and effective”

Written on: 27/11/2014 by Murray317 (1 review written)

immediate response by onlin help with an immediate fix to my woes. bradley holmes worked his magic for me in a moment of crisis… Read Full Review

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★★★★☆

“Review of Pickaweb Limited”

Written on: 27/11/2014 by McDonough392 (1 review written)

good customer support… Read Full Review

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★★★★★

“as ever intelligent, competent, speedy service from...”

Written on: 26/11/2014 by rattlecanblack (1 review written)

on this occasion sorted by Bradley domain and hosting transfer to my user account and sorting an anomaly several years with Pickaweb and yet again the excellent service I've come to expect cheery, sound, competent human assistance for which many thanks Ian… Read Full Review

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★★★★★

“as always with all staff at Pickaweb the service was...”

Written on: 26/11/2014 by Carpenter264 (1 review written)

as always with all staff at Pickaweb the service was outstanding. They always try to be very helpful… Read Full Review

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★★★★★

“nameserver change for a newbie”

Written on: 25/11/2014 by simon.fezzer (1 review written)

i registered with a host and had to direct my domain name to dais host. Failed at first hurdle bu jason was quickly on the case and i was sorted in a minute or two. Excellent help for a beginner!!;)… Read Full Review

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★★★★★

“Service is Impressive”

Written on: 24/11/2014 by dens-photography.uk (1 review written)

Had occasion to use 'Live Chat' twice and found the response immediate, and questions answered extremely quickly. Pleasantly surprised. Top marks for service. dens-photography.uk… Read Full Review

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★★★★★

“Amazingly Helpful and Polite!”

Written on: 24/11/2014 by blinkybill1999 (1 review written)

I had broken my php?.... no idea how. Went on livechat, chatted with Jason who knew instantly what I had done and explained how i could fix it myself in simple words that even I understand! My site's back up & working fine! Thanks Jason… Read Full Review

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★★★★★

“Brilliant Help! ”

Written on: 21/11/2014 by BrooklynSherwood (1 review written)

I have used the Pick a web chat facility many times, sometimes more that 2 times in a day. At times I have had a simple question that I needed an answer to but felt like I'd asked to many question already (as you do). The pick a web team always make me feel welcome and assured me that I could ask any question I liked. I have recently changed hosts from my web designer (who has an account with pick a web to signing up with my own account. The transition was smooth and pick a web have been very… Read Full Review

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★★★★☆

“Good service. I was having trouble with my iphone...”

Written on: 20/11/2014

Good service. I was having trouble with my iphone account. He walked me through the process and sorted it out… Read Full Review

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★★★★★

“Excellent Support”

Written on: 19/11/2014 by Gissit (1 review written)

I have been using Pickaweb for many years> I started off with simple shared hosting then ran a dedicated server with them for many years. I changed over to a VPS to reduce costs as I am not currently developing. I am always pleasantly surprised with the support that I occasionally call upon. They are always helpful and get the job done with minimal fuss… Read Full Review

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★★★★★

“Tech help is amazing”

Written on: 18/11/2014

I would like to Bradley Holmes for the great help i received. I was having problems connecting the domain to a online shop system, he clearly talked me through the steps and now I have a great setup for my customers (something I could not have done alone). He was very patient when i did not understand and continued with me until all faults were ironed out. thanks again will be sure to recommend to others… Read Full Review

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★★★★★

“I couldn't get Email”

Written on: 15/11/2014 by 420Cahill (1 review written)

I was able to point my dns from my previous web builder company....the email was my only issue....staff member not only took the bull by the horns but was more than happy to log in to my Big-Daddy account and do the changes for me AND HE DIDN'T HAVE TO DO THAT!!! 10/10 Excellent!! The speed of which staff member was there to 'chat-on-line' was very impressive, hardly any time at all. So far I'm very impressed Good staff, well done… Read Full Review

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