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Written on: 25/07/2014 by Flanagan1994 (1 review written)
Bought six items of clothing , only kept one returned two for excahge and two for refund. Got exchanges through , checked TEN workingdays later and no refund , sent 3 emails which were ignored. Called them and was told yes it had been passed to accounts 4 days ago unsure why I want credited and that it would be done same day...two days later nothing, this company should not be allowed to operate… Read Full Review
Written on: 21/07/2014 by vpMcConnell455 (1 review written)
I put an order in online on Tuesday with the website promising next working day delivery. I didn't receive any order confirmation email, any order update email, or a delivery update email. I had to call customer service on Friday asking where was my order and they said it was a communication and they will get back to me as soon as. I still wait for an update… Read Full Review
Written on: 19/07/2014
After placing an order with Brown Bag Clothing for the first time, i was very pleased with the delivery service! I was updated every so often as to where my parcel is and when it will arrive and it was in fact very accurate! I am very pleased with the product. Usually when you order products you may find little marks or issues with the product but after thoroughly examining the products i could not find a single issue with the product. My garments arrived fully packed and covered and in… Read Full Review
Written on: 08/04/2014 by Flowerman123 (1 review written)
I have been shopping with brown bag for almost ten years. they have always delivered well and I have never been disappointed with their service. untill, a hitch up happened which left me no option but to deal with their customer service team... Desperate for a pair of £90 jeans to wear the next day, after being misinformed of its availability and having paid extra for next day delivery, i was told after 5pm on that same friday that the item is out of stock i.e no jeans for my special… Read Full Review
Written on: 15/12/2013
They state they do not take funds straight away however they do! If your item cannot be delivered for whatever reason, they DO NOT REFUND you. When you attempt to contact them. They ignore all emails. I do not recommend anyone uses this site… Read Full Review
Written on: 04/11/2010 by swiftkidd (5 reviews written)
This site has gone right down the pan after the recent removal of Lacoste. Yet I still rate them high as I'm grateful for the Lacoste products they once stocked. This Retailer is NOTHINK WITHOUT LACOSTE!
A recent email suggests they was no longer permitted to sell Lacoste at discounted prices, Weather thats true, or just a cop out why remove Lacoste altogether ? ? ? ? ? ? ? ? ? ? ? ?
I'm not happy with the alternatives provided such as Woodhouse the style is completely different High End… Read Full Review
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