Pillow Apartments Reviews

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★★★★☆
4.1 / 5
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Latest Reviews

★☆☆☆☆

“THE WORST EXPERIENCE IN MY LIFE!!!!!!!”

Written on: 20/05/2014

Never thought that my holiday could be almost ruined in such a away! We booked one of the apartments in Rome in the end of September 2013 for the 9th - 13th of May 2014. In one or two days we received an e-mail giving us the adress and the mobile phone number of the person whom we were to contact on our arrival to Rome. Also we were told to have the necessary amount of money to give it to that very person. OK,no problem! We were looking for to our holiday because before going to Rome we were… Read Full Review

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★★★★★

“Penthouse plaza catalunya”

Written on: 09/05/2013 by Fledder (1 review written)

We were with our family, 2 teenage girls. We all had a great time. The apartment was as luxe as was told. In the middle of Barcelona, near Plaza Catalunya, metro, etc. Two terasses, so always a quiet or sunny place. Jacuzzi for the evening! Good beds, one single bed was put extra, because there were two doublebeds. Our compliments also to the staf of pillow apartments, as well as the owner of the apartment. Fridge was filled with drinks and at the table some cookies and chips were served… Read Full Review

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★★★★★

“Superb!”

Written on: 01/03/2013

Would highly recommend these apartments. Very well kept and perfect location… Read Full Review

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★★★★☆

“5 star Barcelona apartment - Born district”

Written on: 08/02/2013

Apartment was of a very high standard with lots of space and well equipped. Beds were very comfortable. Representative from Pillow apartments was friendly and professional. born district is one of our favourite areas of Barcelona and we would happily stay here again… Read Full Review

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★★★★★

“Well equipped, modern, convenient. ”

Written on: 05/12/2012 by Ola-E (1 review written)

Stayed for three nights. Uncomplicated check-in outside of the normal check-in-period at 3 PM. We were met by a pleasant young man who ran through the main features of the apartment with us. Beds were comfy, and all equipment worked, with the exception of a lamp-shade on one of the bedside lamps. It fell off at first touch! We thoroughly enjoyed our stay, and I can truly recommend the apartment. The kids loved it too!… Read Full Review

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★★★★★

“Excellent place to stay!”

Written on: 19/11/2012

This was an amazing apartment! We were 2 families with little babies, so we only booked for 2 nights, not knowing if it would be in each other's way too much. Knowing what the apartment is like now, we should have stayed for longer! Great location, very neat furniture, everything you need is there... even a tumble dryer! All at a fair price. If i ever go to barcelona again i would stay at the same place… Read Full Review

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★★★★☆

“location, style, quiet”

Written on: 15/11/2012

The location is great, on the edge of the old city and across from Ciutadella Parc, so you're in the hub of the city but can retreat to a quiet space at night. The apartment is well laid out with modern and comfortable Italian furniture and appliances. The linens on the bed were linen. Coming from North America we would have liked a bit more orientation from our greeter, but we were able to familiarize ourselves with the apartment and the area very quickly. Would not hesitate to recommend… Read Full Review

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★★★☆☆

“The apartament Barceloneta Terraza 5 Penthouse in...”

Written on: 28/09/2012 by petebootsector (1 review written)

Let me begin by saying we are New York City residents who are not that picky when it comes to our rentals but we like clean, comfortable, well located apartments when we travel. We booked an apartment through these people on aug 1 for a 9/24 arrival. The apartment was to be located in the Borne section of Barcelona. One day before arrival we received an email stating there was a problem with the apartment owner and we were to be moved to the above apartment. This concerned me as i had read… Read Full Review

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Pillowapartments's Response to petebootsector's Review

Written on: 22/10/2012

Dear Pete,

Thanks for your review about our apartment and service!
As you were well aware we did change you from one apartment to the other because there was a problem with the original apartment you had booked. We never meant to cause any inconvenience or trouble, we have apologized than and we apologize now. Sometimes in high season there are unpredictable issues that we can´t solve in time.
I would like to add that we changed you to an apartment that was about 300€ more expensive than the original one, (you can compare the prices in our website), with all the similar options/services but with a nicer spacious terrace and a very nice view of the whole harbour area and Barcelona. We don´t fully agree with your rating of the 2nd apartment but nonetheless we respect is and we have passed your comments to the direct owner that is responsible to update it.
Thank again for your review!
Pillowapartments staff

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★★★★★

“Excellent service Given in two different european cities. ”

Written on: 13/10/2011 by amandaCapetown (2 reviews written)

My wife and I and our two adult children stayed in the two room apartment in the Pantheon area during our stay in Rome. One of the reasons we chose this property was because it was located next to the pantheon , few minutes walk from Campo dei Fiori, Piazza Navona, Trevi Fountain and the Trastevere. We used the same agency in other travels (Barcelona) and we liked the high level of the properties and the good service given by the staff (the gentleman who let us in was incredibly helpfull and… Read Full Review

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★★★★★

“Excellent”

Written on: 13/10/2011 by amandaCapetown (2 reviews written)

My wife and I and our two adult children stayed in a two bedroom property next to the main Park in Barcelona, in the Borne area. One of the reasons we chose this property was because it was we used the same agency in Rome and also because it was located close enough to Ramblas and interesting sites we wanted to visit. The apartment was modern with design furniture and really liked the new bedding and the explanations given by the gentleman who was waiting for our arrival. Apartment Clean and… Read Full Review

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★★★★★

“Clean Apartment, Good service”

Written on: 22/07/2011 by Daniel68 (1 review written)

Nice, nice, very nice: The Barcelona Terrace apartment was very quiet -on the top floor- a very large living room with great views and a small terrace. There is a lot of natural light as the apartment is on the top floor and only the living room itself has huge windows. And veiw of Barcelona from the top Terrace : simply Amazing. The apartment is well maintained and was very clean when we checked in. The location of Barceloneta Borne is perfect since it is few blocks from the Beach, ten… Read Full Review

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★★★★☆

“Reccomended”

Written on: 11/07/2011 by Tony1978 (1 review written)

Here is my experience with Pillow apartments Barcelona: my rather large family, eight total, decided on Barcelona for a Summer vacation and I don't think it would have been possible to find a more suitable apartment for our stay, we made also Pictures to show it to frinds and to whom it migh be interested. . We rented the Borne apartment in Plaza the las olles (hope I got the spelling right!) This is not just a three bedroom apartment in the center of Barcelona: every bedroom bedroom has an… Read Full Review

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★★★★★

“A place we would recommend with no hesitations.”

Written on: 09/07/2011 by Vita (1 review written)

We booked this Borne apartment following the suggestion of friends that had been there two years ago. They was enthusiastic about the apartment, the location, the price and servise received by the staff. For this reason we were quite relaxed when we booked it and when we arrived we had no surprises. It's true that the apartment is really comfortable .We took lots of pics of the apartment and showed them to friends when we went back home and they were all very impressed. The place is quiet, with… Read Full Review

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★☆☆☆☆

“An awful experience - that went from bad to worse!”

Written on: 14/06/2011 by catbennett (1 review written)

I have never written a bad review about anyone before , but feel it is important to other travellers not to undergo the same problems that we had on our recent trip to Barcelona. In chronological order, the problems we experienced were as follows: Arrived in Barcelona to a text advising that we were no longer staying at the apartment we had booked, and given a number to contact to meet at the new apartment. Upon meeting at the new apartment, we were advise that the apartment we had booked… Read Full Review

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★★★★★

“Rented an apartment in Barcelona with Pillowapartments...”

Written on: 23/02/2011

Rented an apartment in Barcelona with Pillowapartments last week 17 february 2011, for 3 GSM world mobile trade fair. The apartment was booked direclty through the website of pillowapartments.com. Never seen the place before, chose the apartment for me and my collegues through te pictures and location. Clean, comfortable, check in staff always on time, helpfull in replying our questions by email before our arrival and later on the phone while in Barcelona. The apartment itself was very central… Read Full Review

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★★★★★

“We rented through pillow apartment las summer 2010....”

Written on: 17/11/2010

We rented through pillow apartment las summer 2010. The apartment was beautiful, well taken care of, in the heart of the city, and exactly as shown in the pictures. Staff was exceptionally nice and helpful. He gave us maps of the city and shared an overview of key places to visit, answered all our questions and arranged for taxis (with car seat) for our return ride to the airport. Overall a fantastic experience! We will rent here again!… Read Full Review

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★★★★★

“I just wanted to add my very recent (1 weeks ago)...”

Written on: 14/09/2010

I just wanted to add my very recent (1 weeks ago) positive experience of pillow apartments.
We were a family of 4 (dad 75, two 40 something siblings, one teens 11 years) and stayed in the Barceloneta terrace for 6 nights 1 - 7 September 2010.
It is a great apartment - "luxurious" , spotlessly clean, very comfortable.
I dealt directly with staff from Pillow Apartments and always had a quick reply before booking and also after the reservation was made.
During the course of my booking the… Read Full Review

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★★★★☆

“We were two couples renting the Borne Picasso...”

Written on: 14/06/2010 by Isabel58 (2 reviews written)

We were two couples renting the Borne Picasso Apartment for the first week in May. The apartment was worth every penny. It was clean, spacious and very centrally located. I would recommend highly if you want to be near to all the central tourist spots. Kitchen was well stocked and we made great use of the pots and pans as we were generally disappointed by the food. Used Ramblas market and the local spar. We were generally exhausted by our sightseeing during the day and it was lovely to sit at… Read Full Review

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★★★★★

“We rented this one bedroom apartment through...”

Written on: 14/06/2010

We rented this one bedroom apartment through pillowapartments.com:

http://www.pillowapartments.com/apartments_barcelona/apartments.aspx?pillowid=42
for 5 nights in June 2010. It was spacious, clean, well located near the beach, and quiet. These were my top priorities. The keyholder met us as agreed...no problem. It did have DSL internet connection and DVD player as described. closets were spacious and clean. No problems whatsoever, reccomended… Read Full Review

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★☆☆☆☆

“This review is about the Barcelona apartment described...”

Written on: 04/06/2010

This review is about the Barcelona apartment described on the web at http://www.pillowapartments.com/MiniSite.aspx?key=NDg%3d.

We arrived in Barcelona on a Saturday morning. Our PillowApartments contact that morning apparently did not know about the arrangements we made for early arrival, so our first impression was less than favorable. The owners were very kind in letting us in the apartment early. (The PillowApartments agent who came by in the afternoon with the paperwork also was not aware… Read Full Review

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