Breville 800ESXL Espresso Reviews

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Average Ratings for Breville 800ESXL Espresso

  • Ease of Use5 stars
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1 Review For Breville 800ESXL Espresso

  • safemascguy Rank: Lance Corporal 5th Feb 2009

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    Good Points: Solid metal construction.


    Bad Points: Machine broke after short time and there is no repair facility in my city.


    General comments: The nearest repair facility is four hours away and the cost of shipping such a heavy item back and forth, plus the unknown cost of the repair itself would exceed what it's worth to keep the Breville 800ESXL Espresso. Breville refuses to sell me the parts directly to be able to fix this myself. It's a simple matter of a circuit board that has blown out and would take me a few minutes to repair. Instead they expect me to pay $50 shipping each way to send it to another city and have to wait 4-6 weeks for the repair on top of that. I would be faced with a $200+ bill to repair a $400 machine. I will be instead buying a new machine and it will not be a Breville, nor will any other appliance I ever buy. And I was a person who formerly loved their products and bought many of them, but never ever again. It's a shame the company is so short sited that they cannot accommodate a customer and instead decide to lose decades of future business.