Smart Currency Exchange Reviews - www.smartcurrencyexchange.com

★★★★★
4.9 / 5
97% of users recommend this
  • Speed of service

  • Customer Service

  • Value For Money

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Smart Currency Exchange www.smartcurrencyexchange.com

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Latest Reviews

★★★★★

“Fast, efficient and secure. I definitely recommend them.”

Written on: 18/07/2014 by Bennettsr1969 (1 review written)

Smart Currency Exchange literally saved me thousands arranging a forward contract for the lump sum transfer. After checking the company out with the FCA (formally FSA) we decided to use Smart Currency to transfer money abroad for a property purchase. Their rates were better than those being offered by our bank so it made sense to use them. I found the service easy to use and their communication was good. After our funds were deposited they had them exchanged and deposited in out foreign… Read Full Review

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★☆☆☆☆

“Transfer NOT made”

Written on: 08/06/2014 by Elsie359 (1 review written)

BE AWARE !! I requested a transfer and received the usual prompt response indicating the transfer had been completed by the Smart Currency Bank the following day. When my money failed to be credited to my foreign account I started enquiries with both SMART and my foreign bank. Only after numerous requests (over a number of days) to SMART did I get a response. They told me that my monies had been held onto for 7 DAYS for a routine Compliance Check and it was only my enquiry that (they say)… Read Full Review

Smartcurrencyclientsupport's Comment

Written on: 18/07/2014

So very sorry you had such a difficult experience. The delay is definitely not the norm here at Smart Currency Exchange and completely agree it is unacceptable. We have taken steps to ensure that this does not happen again and I believe this has all been resolved now, but if you have any more concerns, please don't hesitate to contact us directly, or do let us know how we can help.

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★★★★★

“Could not be better”

Written on: 07/06/2013

I have used Smart Currency to transfer funds to Crete to buy a property. The whole experience could not have been more straightforward. Efficiency is their byword and the help I received was second to none. I deal with David Comber and he was happy to explain the whole process in detail. As I am a novice, this was much appreciated. If and when my husband and I move to Crete, we will certainly be using Smart Currency for all our transactions. Our first foray into buying a property in Crete… Read Full Review

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★★★★★

“Wouldn't hesitate to recommend”

Written on: 13/02/2013 by lukejoyce (1 review written)

I recently used SCE to transfer Euros having only previously used the bank. I was amazed at the saving - even for a relatively small amount. The process was clearly explained upfront and they sent me useful financial guides. They even allowed me to pre-book a guaranteed rate on the amount. The registration process was quick and easy and the transferred funds were in my account within 24hours of arrival. I thought the process would have taken much longer! The customer service from both Benoit… Read Full Review

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★★★★★

“Exceptional service”

Written on: 31/08/2012 by meditek (10 reviews written)

For years I have been using my bank to transfer money to my US bank. Once upon a time I used to get a reasonable exchange rate but in recent times it has become positively greedy! Fortunately, my brother introduced me too SCE. Joining was painless, the staff very professional, the procedure equally painless and they only took around 1.25%. The Dollars arrived in my US bank the following day which was a first as Barclays took forever. I would recommend SCE to anyone looking to transfer money… Read Full Review

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★★★★★

“Excellent rates and service”

Written on: 24/07/2012

I have used this company several times to send money to the netherlands. The exchange rate is better than oter companies and the money always arrived safely in my dutch account. The customer service is great and easy to get hold of. Would highly recoomend… Read Full Review

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★★★★★

“Smart Currency Exchange”

Written on: 21/05/2012 by blwalker7 (1 review written)

I recently transferred funds to a euro account from Australia. Having only ever transferred funds through a bank account I was a little wary. I have to report that the service was personal, professional, efficient, reliable and accountable. I would highly recommend this company for transferring funds, The rate of exchange far exceeded the rate through a bank and the exchange occurred faster, at no cost and the company were communicable at all times. They live up to their name, I will no longer… Read Full Review

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★★★★★

“Excellent Service - Rapido y Facil”

Written on: 17/04/2012 by Axonides (1 review written)

I've been using Smart Currency since 2006, when I bought my house in Andalucia. And since then I've regularly transferred funds from the UK to my Spanish bank free of charge, at a good rate of exchange, without a single hitch. The timing is under my control and I can set the deal up in seconds using e-mail, SKYPE or mobile, with appropriate safeguards. Everything is done electronically and the latest transfer took just two working days to reach my account. Amazing. As it says above - "Rapido y… Read Full Review

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★★★★★

“Can't be faulted...”

Written on: 13/04/2012 by rob96 (1 review written)

Smart Currency Exchange has never failed me. They are always prompt and courteous when replying to a request for a quote. Their rates are better than any of the other exchange houses I have compared them with and they usually have the funds in my overseas account within 24 hours of receipt of my payment. Exceptional service… Read Full Review

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★★★★★

“Fair deal”

Written on: 26/03/2012 by HSCOONAR (1 review written)

I have now used Smart Currency Exchange for remitting fund abroad for nearly two years. I have fund their dealings prompt,professional and fair. I wish them well. … Read Full Review

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★★★★★

“We have been working with Smart Currency since April...”

Written on: 20/03/2012 by cammino (1 review written)

We have been working with Smart Currency since April 2011. Whenever you work with these companies there is always an element of apprehension. No- one can afford to loose money. There was never any need for anxiety, whenever I e-mailed or phoned I had an immediate reply-which was always helpful,useful and honest. James, the trader who we use has been perfect. They helped us with the buying of our house in Italy and we now have our pensions sent to us through their services. The money arrives on… Read Full Review

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★★★★★

“A Highly Recommended Service....”

Written on: 13/03/2012 by Hamilton2012 (1 review written)

I first used Smart Currency Exchange back in 2005 when I was buying a home in Costa Rica and was very pleased with the personal service and advice that I received direct from its founder Charles Purdy. Fast forward to 2012 and I had sold that property and wanted to consider bringing funds back to the UK. I noticed that the firm seem to have expanded somewhat and wondered if my client account was still available or whether the service would be as good. Charles responded immediately and put me on… Read Full Review

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★★★★★

“Service was second to none.”

Written on: 13/03/2012 by Suefry58 (1 review written)

Because we were moving abroad we needed the services of Smart Currency Exchange to ensure that we received the best exchange rate possible when it came to transferring our money over to Cyprus. Not only that, we needed to guarantee that rate so we didn't get any nasty surprises. Smart were very flexible and helpful throughout the entire process, which was very comforting during which was quite a stressful time! We would not hesitate to recommend Smart to anyone needing the services of a… Read Full Review

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★★★★★

“They offer great rates, fantastic, quick and reliable...”

Written on: 01/03/2012

They offer great rates, fantastic, quick and reliable service. I've been using them for a few years and they are getting better all the time. I would recommend it anytime… Read Full Review

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★★★★★

“Efficient and effective”

Written on: 23/02/2012 by MrsGin (1 review written)

Despite being offered a better than advertised rate by my overseas bank, SCE were able to better this and thus ensured I received the best deal possible - which was of course quite literally money in the bank! The advice and service provided was excellent throughout and the transaction made easy. I'd have no hesitation using them again… Read Full Review

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★★★★★

“Great, friendly & fast International bank to bank...”

Written on: 23/02/2012 by nickg_44 (1 review written)

I use Smart Currency for converting CHF to GBP, and have been very impressed with the high quality of service that I receive. I like their personal feel and nearly always speak to the same trader (James) who helps me to transfer my savings at from Switzerland to UK. The service really works well and I am always impressed a the speed with which the money can be transferred. I also like the email updates as to the progress of the transaction which you don't get with a bank. When I do it with… Read Full Review

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★★★★★

“Smart Currency Exchange are always the best!”

Written on: 23/02/2012 by mbkinsey (2 reviews written)

I have dealt with Smart Currency Exchange on many occassions now and they are ALWAYS prompt, courteous and helpful. I ALWAYS compare the rates they quote - just in case - but never have they been beaten, which was not always the case with other companies I dealt with prior to using Smart Currency Exchange. Getting set up with them initially was also simpler and quicker than I had experienced elsewhere. I strongly rcommend them!… Read Full Review

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★★★★★

“Excellent Service over past 4 years”

Written on: 18/02/2012 by JeffandSuzyCOY (1 review written)

When we initially planned to buy our retirement home in Italy in 2008, obviously currency exchange was an important part of the planning, after lots of research we choose Smart Currency Exchange. Their support, advice and prompt service has supported us throughout all the process, including major problems due to the recession. David Comber especially has given us excellent support, with a personal touch. The transfers have even speeded up recently, and we are now using the ‘Forward… Read Full Review

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★★★★★

“Changing Pounds to Euros”

Written on: 08/02/2012 by GrahamCauston (2 reviews written)

excellent!! I needed to change £4000 to Euros quickly. Someone recommended Smart Currency to me. From the time they gave me a rate quote to the money arriving in my French account took less than 48 hours. The rate was good, much better than my French or English banks, and there were no charges either end . I will certainly use them again… Read Full Review

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★★★★★

“Prompt and Reliable”

Written on: 24/01/2012 by SteveGreece (1 review written)

I have been using Smart Currency for about 3 years. Very easy to work with. Prompt, reliable and courteous. For smaller transactions I don't even ask for a rate check first now, as I know I always get the best possible rate they can give me. I guess I must be close to 100 transactions with them by now. There was once a very minor hiccup which they rectified in literally minutes. Couldn't ask for more to be honest (which is why I continue to use them regularly)… Read Full Review

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