OutdoorGB Reviews - www.outdoorgb.com

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★★★★★
4.7 / 5
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★★★☆☆

“QUALITY OF SERVICE”

Written on: 02/11/2016 by Hull438 (1 review written)

The products were as expected, the range avilaability was excellent, the price was competative across the range however the lad time between order placement and delivery was longer than expected… Read Full Review

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★★★☆☆

“Good product and delivery wrong size on 1 item”

Written on: 29/10/2016 by Paul3737 (1 review written)

Bought 2 base layer tops, good quality and value. Ordered XL for both, despite both having attached tags on them saying XL, 1 had sewn in label of XL , the other had L and was a bit smaller. … Read Full Review

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★★★☆☆

“Outdoor GB delivered what I ordered”

Written on: 27/10/2016

Unfortunately, the trousers were smaller, and shorter than the label said; Craghopper's error, not Outdoor GB's WE will have to wait to find out how it is corrected… Read Full Review

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★★★☆☆

“Check trouser sizes”

Written on: 16/10/2016 by Pampergirl14 (1 review written)

The sticker on the packaging had the correct size. The sticky label on the trousers was the correct size. The label was a different length. I had no time to return so had to take the trousers up. I ordered short and ended up with long. My only criticism is that whoever is putting tags on the trousers was doing the wrong batch so I was a little disappointed that attention to detail was not taken… Read Full Review

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★★★☆☆

“Berghaus Waterproof Jacket”

Written on: 14/10/2016 by 272Collins (1 review written)

Very smart waterproof jacket with handy zipped pockets which my Son likes. Shame it is not lined - it is merely just a waterproof jacket so you would need to wear a fleece or a hoodie underneath to ensure warmth… Read Full Review

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★★★☆☆

“Where's my freebie ”

Written on: 24/08/2016 by AmericaMcDougall (1 review written)

I bought running 2 watch that promised free blue tooth head set, but I never received it, what's happening… Read Full Review

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★★★☆☆

“First and last order ”

Written on: 22/08/2016

First ever order from this company and the last my item did not arrive I sent two E mails to be told it's on its way , item did not arrive and no tracking I did however get a prompt refund… Read Full Review

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★★★☆☆

“small watch strap”

Written on: 25/07/2016 by Jay1957 (1 review written)

The watch strap is very short. It only just goes around my wrist. The delivery took longer than stated… Read Full Review

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★★★☆☆

“Customer support is rather painful”

Written on: 18/06/2016 by LondonWhite (1 review written)

Ordered a helmet which was damaged in transit. The design of the helmet was pretty flimsy anyway and I wasn't happy to accept a replacement as it looked easily susceptible to damage so requested a refund. The return and refund process was clumsy and required me to push constantly for updates and information about what to do next. Got there in the end but not a shining example of slick customer service I'm afraid… Read Full Review

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★★★☆☆

“Slow despatch time”

Written on: 21/05/2016 by JaimeBrady (1 review written)

Item perfect and as described however a week to be delivered despite paying for quicker delivery. No fault at all with product or ordering however despatch times very very slow… Read Full Review

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★★★☆☆

“Watch”

Written on: 20/05/2016 by Ford1977 (1 review written)

Purchasing and understanding what your buying was great. However, I paid for next day delivery but this didn't arrive until three days later. So a sent an email complaining and to be fair they have reimbursed me the charges for delivery. Overall experience, efficient, friendly and I would use them again… Read Full Review

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★★★☆☆

“Bigger Tha normal even for UA”

Written on: 18/05/2016

Just another time when UA clothing seems much bigger than all other clothing makes in the UK. Often bought UA in the US and the sizes have been fine. Just odd… Read Full Review

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★★★☆☆

“Ordering in stock goods”

Written on: 11/03/2016 by Griffin026 (1 review written)

I have used this company a few times and found them to be great with replies and also shipping. However I encountered one problem where I ordered a rucksack that was apparently in stock, every other company were out of stock. So I went ahead and made the purchase only to receive an email a few days after to casually state that my rucksack was not in stock and that it would be posted in about four weeks time when they receive it!… Read Full Review

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★★★☆☆

“TomTom Runner 2 Watch”

Written on: 06/01/2016 by benny2coats (1 review written)

Hi this a reply to this mail from yoursleves; (Your order  was despatched on 31/12/2015 and should now have been delivered. If there are any problems with your order or delivery or you need help of any sort, please don't hesitate to contact us on support@...) My order was made through Ebay for a TomTom Runner 2 GPS Cardio HR Watch.I rang you upon reciept as I was a little dissappointed that the watch I recieved was a different colour to the one in the listings picture.I was offered a return… Read Full Review

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★★★☆☆

“Not yet delivered”

Written on: 20/12/2015 by Ramirezdd60 (1 review written)

Item was despatched immediately but has taken more than 4 days to arrive… Read Full Review

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★★★☆☆

“Inaccurate item description (not sure)”

Written on: 05/11/2015 by tuTempleton219 (1 review written)

Hello. I ordered a shirt I thought was fitted, not loose. The description was inaccurate. I don't know if it worth's a reward, but it's annoying… Read Full Review

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★★★☆☆

“Missing name on parcel”

Written on: 26/09/2015 by PalomaMcMahon329 (1 review written)

I was able to order a jacket (based in Ireland) and had it shipped to my daughter in Canada for her birthday which was great. The only problem was the label with the name went missing in UK and it arrived with no name on it - it was missing in the UK according to the tracking details. Best to secure labels on parcels correctly. Otherwise worked out well… Read Full Review

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★★★☆☆

“Delivery”

Written on: 23/09/2015 by Zimmermanep384 (1 review written)

Goods all came as promised. But paid for next day delivery on the Thursday evening when purchasing the item and it did not arrive until the Tuesday. Apart from that all good… Read Full Review

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★★★☆☆

“Looked like three”

Written on: 13/06/2015 by Green146 (1 review written)

I looked for Julbo Connections Stoppers Sunglass Cords. The offer was confusing as it did not identify either what was offered - three cords shown - or the colours available. I think clarity of the offer would help avoid my disappointment at the quantity and colour delivered. Makes me wary of the other descriptions. … Read Full Review

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★★★☆☆

“Efficient Delivery But Quality Inspection Lacking”

Written on: 08/06/2015 by Barnes251 (1 review written)

The heart rate monitor ordered was delivered swiftly and was as ordered, however, this was marred by the fact that it was supplied with a defective battery so I spent quite a length of time trying to figure out why it wasn't working on initial receipt. Fortunately, when I swapped the battery with one from my old heart rate monitor, the problem was solved… Read Full Review

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