SpiceJet Reviews

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★★☆☆☆
1.5 / 5
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Latest Reviews

★☆☆☆☆

“Worst service airline”

Written on: 03/09/2014 by Tianad254 (1 review written)

Spice jet is the worst customer service ever I have experienced, I have traveled many countries in many airlines. But spice jet customer care especially check in desk treat the customers like illiterate, and as trash. I flew in spice jet 5 times domestic and international and my husband flew countless time due to they were bit cheap fare than other airline at that time. Not a single time we both experienced a decent service. I would never recommend or fly this Spice Jet again… Read Full Review

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★☆☆☆☆

“Its the worst airline ever with very bad service with...”

Written on: 15/05/2014 by CeciliaAbernathy263 (1 review written)

Its the worst airline ever with very bad service with full of non understanding people....very dissapointed...i would not recommend to take this airline even if its cheap… Read Full Review

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★☆☆☆☆

“Cancelled flight and awful service”

Written on: 02/03/2014 by Bell469 (1 review written)

I have booked the SpiceJet flight from Lucknow to Hyderabad to travel on 5th March 2014. The booking was done on 25th Dec 2013. On 28th Feb, I received just a SMS mentioning the flight from Lucknow has been cancelled due to operation reason and ask me call at their call centre to rebook the flight. When I called, I was given two options 1. Either travel a day before or a day later - I mentioned that it is not possible for me owing to my personal and professional commitments. 2. Take the… Read Full Review

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★☆☆☆☆

“Cancelled flights.”

Written on: 22/01/2014 by dsylva (1 review written)

I booked my tickets months in advance and now with only a month to go I have been told that the flight is cancelled. The customer service wait time is long and they are unable to tell me why the flight from BOM-MAA-TRZ has been cancelled. I now have to book on another airline and pay 2000 rupees more… Read Full Review

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★☆☆☆☆

“Worst airlines ever”

Written on: 12/11/2013

I made a return trip booking with spice jet from Bangalore to Delhi. On both the occasions my flight was delayed by 3 hours. The reason they said was "Due to late arrival of aircraft". This was in April 2013. Since this three hour delay did not affected me at that time and and also technical problems can happen at any time, so I gave them another chance with my booking in October. But in October I had to catch a train after the flight, When I reached airport,the flight was again delayed by 2… Read Full Review

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★☆☆☆☆

“Never fly”

Written on: 26/06/2013 by Chanmal (1 review written)

Dont ever fly in spicejet they are the cheaters I flew from srilanka to chennai and my connecting to Coimbatore got the boarding pass but they off loaded me bcz it was deepavail festival time and they had issued my seat to a vip and they didnot have the courtesy to refund the money or issue another ticket and they cunningly spoke saying if I give my boarding pass only they will give my baggages and since I am not a person to fight I got a fresh ticket from jet airways but this should not… Read Full Review

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★★★☆☆

“Airlines ground staff tries to make pocket money”

Written on: 26/05/2013

Recently I booked 2 online ticket from Zurich, (Male - Kochi - Male ) On May 06th Since I came with a other airline from Zurich to Male, my checkin baggage & Hand baggage was accoriding to the Airline allowed. Thereafter I continued with my connecting flight on the same day with Spicejet to Kochi, for which the Baggage allowance exceeded to 12 Kilo in total, ( which exceeded 6 kg on checking and 6 on Hand baggage according to ground staff. Therefore I was asked to contact the duty Manager… Read Full Review

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★☆☆☆☆

“Never send an unaccompanied minor by Spice Jet”

Written on: 29/04/2013

Hi, This is in reference to the travel made on 28th April 2013 by an Unaccompaied Minor. While booking the ticket through spice jet customer service(which obviously doesnt happen online since that option itself is not there!)for an unaccompanied minor, the representative had convinced & committed for taking the utmost safety and care of the minor traveller. Based on which the booking was done. The respective charges were paid - extra for minor traveller, extra for booking online, extra for… Read Full Review

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★☆☆☆☆

“Never Fly On TIME”

Written on: 12/03/2013

Very bad experience while travelling from delhi to mumbai round trip. Next time i ll say noooooooooooooo to Spicejet… Read Full Review

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★☆☆☆☆

“flight was cancelled and we were not notified...”

Written on: 11/03/2013

flight was cancelled and we were not notified whatsoever- no SMS, no email, no call. We got to the airport only to realize NO passangers were notified. Upon arrival, Spicejet representatives were found SCREAMING uncontrollably at passangers who only wanted to know why they were not notified. This flight was supposed to be one month ago, and they claimed they have me a refund, but my bank statements do not show any refunds to date. doesn't offer free water on flights 4 hours long. Seat space… Read Full Review

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★☆☆☆☆

“A shady way of conducting business”

Written on: 06/03/2013 by Baroudeur (1 review written)

A warning to all foreign travelers...and other potential clients of Spicejet. On february 1st 2013,I purchased a flight Trivandrum / Mumbai at the ticket counter at Trivandrum Airport. It was unfortunate that I had to cancel the trip on that same day and was told by that same agent who sold me the ticket that within 15 days I would get a full refund minus a 1500 rupees penalty (no objection to that) I lost count on the number of e mails exchanged with the head office,all of them assuring me of… Read Full Review

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★☆☆☆☆

“Damaged Bag received”

Written on: 09/02/2013 by Rags_1357 (1 review written)

It was really terrible experience travelling with spicejet. I was travelling from Bangalore to Mumbai.I checked in My bag at Bangalore airport....and when I received my bag at Mumbai airport.I found that it was without it's handles...could you believe it they actually removed the handles of my bag...making it really difficult to carry...and when I complaint the incident to the Baggage counter they just blamed the incident to the Bangalore spicejet authorities...they even refused to register… Read Full Review

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★☆☆☆☆

“horrible”

Written on: 03/04/2012 by ravail (1 review written)

unprofessional,rude,litterally rip off approach to business,they do not listen to customer,flew from Delhi to Jammu Feb 24th 2012 and back March 16th, the worst experience ever, not sure how can they stay in business like this, will never travel on Spice again… Read Full Review

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★☆☆☆☆

“Spicejet-Worst ground management”

Written on: 20/10/2011

Spicejet has the worst ground management at the Bengaluru Airport. The Manager has no manners of how to interact with the customers. They forget that that fliers pay for their ticket and they don't. A bunch of liars, rude, arrogant people. Can't handle their customers queries at all. They just try to cover up with vague answers, it's like banging your head against a wall. It would be good for the airlines if they hire good communicators and better managers. Flight gates shut 30mins before the… Read Full Review

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★☆☆☆☆

“TIME CHANGING PROBLEM FREQUENTLY. how get connecting...”

Written on: 24/08/2011 by b.sivakumar77 (1 review written)

on 31st july 2011 i need to travel from madurai to chennai.i had a flight from chennai to singapore at 21.15hrs.so i booked on spicejet for convienient timing. i received a sms about flight time changed from 18.40 to 20.00 hrs. i got another problem at check in counter. i had my luggage for 34 kg including hand luggage. because i should fly to foreign and next flight allowed me to carry this weigh. but counter peoples not accepted this weight . thek asked my to pay 500 rupees gor 5kg. i fought… Read Full Review

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★★☆☆☆

“Spicejet's quality and punctuality are abyssmal. They...”

Written on: 25/12/2010

Spicejet's quality and punctuality are abyssmal. They cancel flights without any warning. We were booked on Spicejet from Coimbatore to Mumbai and onwards to the USA. They cancelled at the very last minute and we had to scramble around for finding tickets for making the connection. Their customer service reps are polite, but totally incompetent.

Same thing happened 10 months later when my wife and daughter were travelling from Mumbai. Again it happened when my inlaws were travelling this… Read Full Review

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★★★★☆

“I am Frequent Flier with Spicejet for Domestic and...”

Written on: 29/12/2009

I am Frequent Flier with Spicejet for Domestic and Continental Airlines for non-Domestic Travel, Normally Continental Flights will land by 9PM daily from Newark to Mumbai , Iused to take Morning Flight from Spicejet Mumbai-VTZ , This was nice Morning Flying experience with in India , earleir Spcejet guys are very tight in thier Baggage rules , They havnt considered International Fliers , Normally International fliers will have 2 Chek -ins (23+23Kgs) and one cabin Baggage + one Hand… Read Full Review

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★★★★★

“”

Written on: 02/06/2009 by sheena122 (1 review written)


I am an avid traveler. It helps me not only recharge myself, but also broaden my perspective by offering me new experiences, place to see and people to meet. Makes a new man out of anyone, I ' d say! From the lofty hills of Himachal, to the sand dunes in Majastic Rajasthan to the back waters in Kerala, I ' ve had the opportunity to travel, explore and enrich myself.

I like to travel by road, rail and air. However, over the past few years I prefer to travel more by air than other means, thanks to… Read Full Review

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