Alba Rose - www.albarose.com Reviews
Summary
Message from Alba Rose Fine Jewellers:
"Specialists in bespoke designer jewellery, including wedding rings and engagement rings."
Media Gallery for Alba Rose - www.albarose.com
Latest Reviews
★★★★☆
Written on: 13/05/2012
“No Rush, lots of patience!!”
Visit www.albarose.comSpent over 1 hour choosing new wedding and engagement ring, present from hubby for 25year anniversary. Couldn't be happier with length of time and care shown to us by Denise. So looking forward to the finished article!!...
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★★★★★
Written on: 06/05/2012
“Exceptional Customer Service”
Visit www.albarose.comNever written a review before but I felt that I had to this time. The customer service at Alba Rose is second to none. All of the staff are extremely friendly, polite and helpful. They work with you to choose the item of jewellery that is right for you. We bought our wedding rings here and I've since had a new design put on mine which has made an excellent ring even better! Special thanks to Denny who has the patience of a saint (I'm a very fussy customer!) We will definitely be returning in the...
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★★★★☆
Written on: 03/05/2012
“Very good service.”
Visit www.albarose.comIncreasing size of existing wedding band was not completely satisfactory first time. Had to be returned to have sharp nicks removed and re-polished. Delivery of new diamond ring took longer than estimated but it was fabulous and service was excellent when we received it....
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★★★★★
Written on: 29/04/2012
“Great service!”
Visit www.albarose.comWe recently brought two wedding rings, the rings were ready in three days! Fantastic service the staff are friendly helpful polite its a lovely shop we've brought a few items from there and 100% recommend!...
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★★★★★
Written on: 28/04/2012
“Excellent company, Brilliant jewlery ”
Visit www.albarose.comI purchased my gf engagement ring from the store in Rayleigh and was very impressed. The staff were extremely friendly and polite, the ring was ready on the day I was told when ordering. The quality of the ring is superb and there prices beat every high street jewlery store without question. The fact that they have have both a web store and physical store gave me piece of mind and I would definitely shop there again in the future! Brilliant experience! ...
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★★★★★
Written on: 22/04/2012
“Hi what i see on the rings is great value for money,i...”
Visit www.albarose.comHi what i see on the rings is great value for money,i will be etting mine soon from here will not look any where else jus fantastic.I Will encourage family and friends to alba rose.I like the shpe and the syle of the rings.tHERE IS nothing i do not like about the rings it is perfect....
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★★★★★
Written on: 07/04/2012
“Beautiful designs, fantastic personal service”
Visit www.albarose.comMy partner bought my absolutely beautiful engagement ring from Alba Rose, he couldn't have got it any more perfect. Today we have picked up our wedding bands from the shop which are equally as beautiful. I have (as many below) had a curve out of my band to fit my engagement ring, I was worried this would look odd but it fits perfect and both rings look great together. My wedding band was remoulded from a ring of my mums, this had small diamonds which we wanted made into earrings for my sister, the...
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★★★★☆
Written on: 05/04/2012
“Wedding rings”
Visit www.albarose.comAfter trying various high street stores and online stores we finally found Alba Rose. We were immediately impressed by the range available. The real deal maker was the bespoke design options. My fiance's engagement ring had a large centre stone that stopped any normal ring from sitting next to it comfortably. The only solution was to have a ring with a cut out to allow the rings to mesh together. Having been quoted thousands of pounds the alba quote was amazing! Not even breaking past treble figures!...
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★★★★★
Written on: 19/03/2012
“Fabulous Place!”
Visit www.albarose.comWe brought our wedding rings from Alba Rose in February 2012. My engagement ring is of a five petal flower design, so knew I would have to get my wedding ring made specially. We were quoted about a grand by another company who claimed that the program used to scan the engagement ring and therefore make a perfect ring to fit, was exclusive to that company which didnt ring true to me. Some internet research later and we came across Alba Rose who used the very same program and charged a third less...
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★★★★★
Written on: 15/02/2012
“love it love it love it”
Visit www.albarose.comif you have any old jewellery, think of getting it revamped with Alba Rose, I had 3 old rings that were not worth selling and had some sentimental value but rings that i would never wear again Alba Rose came up with a design to use the diamonds, sent me a graphic of the rough design so that i could change it if i wanted to. I have just picked it up and am delighted, what a wonderful way to use old jewellery. I feel like a million dollars with all my bling It is beautiful, modern and very wearable....
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Showing 1 - 10 of 31 Reviews
★★★★★
Written on: 12/02/2012
“Special 50th Birthday Present”
Visit www.albarose.comAs we have shopped in Alba Rose a few times, we decided to go there to get advise about a diamond pendant that i wanted for my birthday. The owners were exceptionally knowledgeable on the subject and gave us plenty of advise on things we hadn't even thought about,ie. clarity, shape, clasps etc. They helped me pick what i wanted knowing that i was getting a fantastic deal and the best possible pendant i could wish for. We had left it too late to get the pendant for my birthday but they got it made...
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★★★★★
Written on: 25/01/2012
“Very Satisfied customer.”
Visit www.albarose.comRepaired a gold chain, hologramed and engraved a gold tag,put the two together with good sized links. They also managed to repair and old gold tag that other lesser jewellers said could not be done! This work exceeded my expectations. Top class work and would recomend Alba Rose to all my friends,family and anyone who cares to listen. Rob Hollier....
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★★★★★
Written on: 23/01/2012
“Fantastic Cannot wait to shop again”
Visit www.albarose.comLoved this shop the staff were so helpful and very polite choice was great. I have already recommended this to all my friens and family.and I cannot wait to shop there again. ...
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★★★★★
Written on: 21/01/2012
“Beautiful, elegant and such a friendly jewellers!”
Visit www.albarose.comI was planning to propose to my girlfriend over the Christmas holidays, as a male I hadn’t really thought about the details and so was unsure as to the whole process of purchasing the engagement ring. I was informed by a friend of Alba Rose and thus visited the store around a week before Christmas. The store looked quite small from the outside but when you walked in you’re greeted with a dazzling display of sophistication and class. The staff portrayed an image of a family unit that were extremely...
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★★★★★
Written on: 08/12/2011
“WOW STUNNING!!!”
Visit www.albarose.comI found Alba Rose on the internet. After going into several shops on the high street, and either not happy with the service or were far too expensive for what I wanted. I phoned Alba Rose and spoke to Ryan. He was amazing on the phone and assured me that I wouldn't be without my engagement for more than two days. Well in fact, it was 20 minutes!!!!!. Ryan scanned my ring into the computer so that a perfect fit could be made. I asked for three designs to to be drawn up. Ryan then emailed them to...
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★★★★★
Written on: 03/12/2011
“My ring is absolutely stunning - I am so delighted”
Visit www.albarose.comI wanted to upgrade my current engagement ring, and after researching a number of diamond providers, we chose Alba Rose because they immediately provided such a personal and special service on our initial visit. Ryan really worked hard for us in locating the perfect princess cut diamond that matched (and then exceeded) our expectations. He designed the ring so that it perfectly complemented my existing wedding ring. The new ring is absolutely stunning and looks so fantastic. Because Ryan obtained...
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★★★★★
Written on: 02/12/2011
“special sentimental ring made”
Visit www.albarose.comAlba Rose made me a beautiful ring from my late parents wedding and engagement rings because I didn't want to sell them or leave them in a box. I'm lucky to live in Rayleigh and found the staff extremely sensitive, efficient and helpful as well as designing and making a high quality ring. I wear it all of the time and feel I have a special part of my parents with me. Thank you very much for your care and advice. Rosie...
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★★★★★
Written on: 07/11/2011
“Designed / shaped to fit wedding ring”
Visit www.albarose.comFound the Alba Rose website via google. Website was easy to navigate and for me a special bespoke service that would ensure my wedding ring fitted exactly with my engagement ring. That was just the start of a journey in customer service excellence! I e-mailed my initial requests through to the store and received speedy and informative replies. I could easily have posted my engagement ring but I had a feeling it needed to be re-sized so a trip to the shop was best and already the customer service...
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★★★★★
Written on: 04/11/2011
“Excellent customer service!”
Visit www.albarose.comWe came across Alba Rose at a wedding fair and a few weeks later we went to visit their store in Rayliegh. We had a vague idea of what we wantd but the advice we were given was first class and really helped us to make up our mind. We needed a bespoke design to fit around my fiance's engagement ring but this wasn't a problem. They took the engagement ring to get a digital model and used that model to create the wedding ring and the result was perfect, the wedding ring fits around the engagement perfectly...
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★★★★★
Written on: 02/11/2011
“Can't stop smiling :)”
Visit www.albarose.comInitially I was hesitant about sending my engagement ring in the post, however, Ryan e-mailed me as soon as it was received and also when it was sent back. When I came to design my ring nothing was too difficult-I even changed it 3 times before deciding on the original design. Nothing was too much trouble and my ring was made within the exact budget we had explained before it was made. They even waited until I had saved up the money for me to pay and never pestered me or made me feel like anything...
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Showing 11 - 20 of 31 Reviews
★★★★★
Written on: 23/09/2011
“Great customer service and value for money”
Visit www.albarose.comWe are amazed with the value for money, the exact same ring in Goldsmiths was thousands more! We saw AlbaRose online and just had to travel to Rayleigh from Kent to have a look because of the prices, it was well worth the journey. This store has such a friendly, warm feel, we loved picking out my ring with such expert advice. I have recommended to all my friends, and AlbaRose have already started designing our bespoke wedding rings which will be ready in only a weeks time! I couldn't recommend highly...
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★★★★★
Written on: 28/04/2011
“I was considering having a ring made and was...”
Visit www.albarose.comI was considering having a ring made and was recommended to Alba Rose's Rayleigh store by a friend. I cannot emphasise enough the fantastic service I received, everyone I dealt with was extremely professional, yet friendly and very approachable. Ryan immediately understood what I was looking to achieve, and the finished product is simply stunning. I would have no hesitation recommending them to anybody and will certainly be returning. ...
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★★★★★
Written on: 22/04/2011
“GOOGLED JEWELLERES IN ESSEX AND AM SO GLAD THIS WAS...”
Visit www.albarose.comGOOGLED JEWELLERES IN ESSEX AND AM SO GLAD THIS WAS THE FIRST JEWELLERS THAT POPPED UP, HAD A PREVIOUS EXPERIENCE WITH AN INTERENT JEWELLERS SO WENT TO THE SHOP IN RAYEIGH AND WOW, HOW HELPFUL WAS THEY ESP RYAN I PICKED OUUT THE DIAMOND I WANTED AND THE BAND PURCHASED IT ON THE SATURDAY PICKED IT UP ON THE THURSDAY, ITS SO BEAUTIFUL. LOOKING FORWARD TO DEALING WITH THEM AGAIN FOR OUR WEDDING RINGS. ...
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★★★★★
Written on: 20/04/2011
“We have shopped at Alba Rose on numerous occasions and...”
Visit www.albarose.comWe have shopped at Alba Rose on numerous occasions and the staff have always made us most welcome. They listen to your needs and the finished products are excellent. Nothing is too much trouble. We would definitely recommend them to our family and friends. How nice to visit a shop where both the service and workmanship are outstanding....
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★★★★★
Written on: 20/04/2011
“Everything was absolutely faultless. There were the...”
Visit www.albarose.comEverything was absolutely faultless. There were the only jewellery shop who wanted to do my request and within my budget. Customer service was brilliant. I have recommended to friends already and will do so in future. I will also be back for my future purchases after my experience!...
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★★★★★
Written on: 20/04/2011
“Excellent customer service even when the shank of my...”
Visit www.albarose.comExcellent customer service even when the shank of my ring had to be altered it was no problem. All the staff were so helpful and made you feel one of the family, nothing was to much for them. My ring is beautiful and is still sparkling - the diamond is fantsastic and by far the best we have seen for clarity, cut, colour and carat weight. With Ryan's help we were confidently able to choose our own diamond from a selection he had arranged for us to look at. Ryan talked us through all the different...
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★★★★★
Written on: 19/04/2011
“Very professional , friendly , NON Pushy people...”
Visit www.albarose.comVery professional , friendly , NON Pushy people working there , also VERY helpfull. With thanks , Bella & Richard......
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★★★★★
Written on: 19/04/2011
“I had a broken engagement ring that I bought from...”
Visit www.albarose.comI had a broken engagement ring that I bought from another shop, Alba Rose repaired it for me and when it broke again they replaced the whole setting at no extra cost to me. Great service and will always go here for jewellery first....
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★★★★★
Written on: 19/04/2011
“I had an engagement ring made, using my own diamond. ...”
Visit www.albarose.comI had an engagement ring made, using my own diamond. I took in some ideas of how I wanted the ring to look and Alba Rose helped me choose a style that suited my diamond. I was and am still absolutely over the moon with the ring they made for me and I would recommend them to all my friends and family....
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★★★★★
Written on: 19/04/2011
“This is a very freindy shop with help full polite...”
Visit www.albarose.comThis is a very freindy shop with help full polite staff and a good range of products. I have also used then for repairs and found then equally as good. wishing you all every sucsess in the coming years ...
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Showing 21 - 30 of 31 Reviews
★★★★★
Written on: 11/02/2011
“I recently visited the Alba Roses store in Rayleigh to...”
Visit www.albarose.comI recently visited the Alba Roses store in Rayleigh to purchase an engagement ring after having checked out their selection and prices on their website. The store is run by a family team with Ryan being their diamonds expert. He was very knowledgeable, demonstrating the various qualities of different diamonds to us in a friendly manner. There was no hard sale and we were given plenty of time to look at various rings / diamonds and make our selection. The ring we ordered was ready for collection...
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