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Written on: 10/04/2014 by mattlincuk (1 review written)
I ordered a new Lichfield Sandwood 4+2 tent. This tent arrived promptly, and was pitched in my back garden. Upon pitching, I realised it had 2 holes in the groundsheet - I rang up the 0844 number and the women asked me to take photos and email them across. I did this, and the women email back to say that I was to send the affected part of the tent back, and they would refund me up to £7 for the delivery of the item back to them. She said this would then be sent directly to lichfield for them… Read Full Review
Written on: 24/10/2012 by nbevan (1 review written)
My £200 jacket was £50 cheaper than most sources, and £15 cheaper than at any other online store. The order details still say "Awaiting Allocation" on the web site which led me to fear the worst, but in fact I got the advertised next day delivery… Read Full Review
Written on: 31/08/2012
I ordered a pair of Craghoppers Men's Lined Kiwi Trousers on Monday 27th August 2012.Requested that they be sent by Royal Mail which Outdoormania did do. They also provided the tracking number and I was able to follow. on the Royal Mail website. The trousers arrived on Thursday 30th August 2012.I am entirely satisfied with the experience and would recommend their on line ordering system.Also their prices are very competitive… Read Full Review
Written on: 07/05/2012
excellant service, very prompt delivery despite ordering one week before departure. Clothing was of excellant quality and fit did what it said on the label! Staff on the help line were also very helpful. Would recommend to friends and family. My husband and I are leading a school ski trip and will be recommending outdoor mania to the parents.Will use again in the future. The clothing was good value and not to expensive which is what I want with ski clothing particularly when kitting out ten… Read Full Review
Written on: 17/07/2011
HH baselayer did not fit properly, HH label said 'S' advertised on website as '10'. Contacted Outdoormania and they exchanged for a bigger size and refunded the returns postage. Good customer service. However, I would not necessarily recommend them to a friend as their website details a very complicated returns policy, which could be time consuming and (possibly temporarily) expensive. Also, the items I bought were averagely priced, rather than competitively priced, particularly the thermals… Read Full Review
Written on: 28/03/2011
I don't like buying online....I'd prefer to see what I'm buying...but having said that, this site was good and the delivery very quick. The only negative point is that the box was split, this may be down to the post, but as it's a present it did disappoint. I would recommend the site to friends… Read Full Review
Written on: 21/03/2011
I wanted a waterproof jacket for walks on my caravan trips and at a sensible price.
Your jacket and service fitted the bill perfectly… Read Full Review
As rated by real users
" Up to their usual high standard " Read More
" Half of order not yet here; was a hole in one item " Read More
All in all very pleased with purchase.
Did expect to receive notif... " Read More
" Excellent service " Read More
" Rayban sunglasses " Read More