written by Somerandomdude on 19/01/2011
I ordered a pair of Salomon walking boots after finding Outdoormania to be the cheapest, and free, next day delivery if ordered before 1pm (I ordered at 10am). The small print said it could take 3 working days for my area.
That was on the Friday. Saturday came and still no email telling me Outdoormania had dispatched the item. The website told me the order was still 'Awaiting Allocation.' That's when I found all the awful reviews about them.
Furious at what appeared to be a deception I emailed to cancel and ordered the boots from elsewhere.
Fast forward to Wednesday and lo and behold, the boots were delivered! So I can't really complain to be honest. All that remains now is the refund for the boots as I sent them back.
If anyone from Outdoormania happens to read this - FIX your website and KEEP YOUR CUSTOMERS UPDATED! I'm sure that would go a long way.
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