Malaysia Airlines Reviews

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  • Quality of food

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Media Gallery for Malaysia Airlines

Malaysia Airlines
Malaysia Airlines

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Latest Reviews

★☆☆☆☆

“Booking chaos - how the mighty have fallen!”

Written on: 15/09/2016 by 451Smith (1 review written)

I recently booked a business class flight with Malaysia Airlines, and I received an e-mail from the company informing me that the flight time had changed. This e-mail included a telephone number that I should call if the time change was not convenient. On calling the number, I spoke to a representative of the airline who denied that any time change had in fact taken place. Despite the fact that I have proof in the form of e-mail messages - with Malaysia Airlines staff names associated with them… Read Full Review

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★☆☆☆☆

“Food sucks big time”

Written on: 02/02/2016

I work for a Malaysian Company, hence taking MAS for most business trips. The food quality does not match the price at all. It looks like a shallow box of dog food. I can remember 10 years back, flying with MAS was an experience. Not anymore, they serve some cheap packaged biscuit, nuts and an airline meal each time. The total letdown was the food. It sucks. And please keep down the advertisements in the flight, not only its annoying, but it gives people headaches… Read Full Review

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★★☆☆☆

“Any good words for this airline”

Written on: 30/10/2015 by Paola308 (1 review written)

So has anyone anything good to say about this airline. Flying with them in 2 months time.. to KL and then on to AUCKLAND… Read Full Review

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★★☆☆☆

“will not fly this airline again”

Written on: 26/10/2015 by Kerryi253 (1 review written)

we flew malaysia airlines from sydney to kuala lumpur then on to koh samui. i wish i had read the reviews before i booked with them. the reviews are pretty much spot on. the worst flight i have ever been on. on our way over the staff were rude,they were either tired or hated their jobs. not 1 of them welcomed us on board, no hello, no smiles the whole flight. when we asked for water it was an effort. food was grose too. the return flight wasnt as bad. staff were alot friendlier but our tvs… Read Full Review

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★☆☆☆☆

“Worst airline company to deal with in the WORLD ”

Written on: 02/09/2015 by Breennk95 (1 review written)

So Malyasia Airlines can cancel your flight when they feel like it and send you on a flight which leaves a day earlier. I'm sorry but no!!! Who gives them the right to cut anyone's holiday short by 1.5days when the customer has paid a lot of money to fly to Cambodia in the first place, booked an expensive hotel and organised a special tour for the birthday. The worst thing about this all is that they say ... 'Oh we will put you up in a hotel in Malyasia for your last night of the holiday' sorry… Read Full Review

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★☆☆☆☆

“HORRIBLE FLIGHTS”

Written on: 17/01/2015 by Axeli303 (1 review written)

My flight was delayed FOR 5 HOURS. I found a FLY in my food and they called it A RAISIN. My seat HAD HOLES. The shows on my flight HAVE NO SOUND EVEN THOUGH I PLUGGED THE AUDIO. The person who served me CALLED ME BRO. I PAYED A GOOD PRICE FOR THIS FLIGHT AND IT WAS HORRIBLE. I do not recommend it to anyone AT ALL. The only thing I liked was the window :P… Read Full Review

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★☆☆☆☆

“malaysia airlines service is going down day by day..”

Written on: 24/10/2014

Malaysia airlines was very good onece upon a time but now this airlines service is going down day by day becoz the staff are very lazy and irresponsible. I was going to bangladesh with my familly with a lagage but they lost my lagage now .......finally i will not support to anyone fly by malaysia airlines and i am going to sue them for my things......soon… Read Full Review

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★☆☆☆☆

“Never fly Malaysia airlines”

Written on: 23/09/2014 by Conley455 (1 review written)

Malaysia airlines used to be great. Being malaysian, I only fly with them for over 25 years thinking is was the patriotic thing to do. In recent years, their standards of service have fallen so much, that the budget airlines in the region beat them in prices, in service and in food. The food in the economy class is like eating animal feed. Their ground staff look tired when they attend to you. The spark they used to have is replaced with a monotonous drone like nature. I would recommend flying… Read Full Review

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★☆☆☆☆

“Cheats and lairs”

Written on: 14/09/2014 by Lilyy363 (1 review written)

After they 2nd flight was shot from the sky they promised refunds to all who applied but good luck getting it. After 20 phone calls most of the time being hung up on all you get is we will call you back but they never do!… Read Full Review

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★☆☆☆☆

“Evil Airline”

Written on: 07/09/2014 by 87Warner (1 review written)

The worst airline ever in regards to customer service. I had to cancel my flight due to surgery as I was not allowed to fly, and Malaysia Airlines has not helped me one bit. All that has been happening is they are trying to take money that I don't have over and over again for a flight that I have already paid for. I am appalled by this airline… Read Full Review

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★☆☆☆☆

“Might end up missing or dead”

Written on: 24/07/2014 by wkmgators (1 review written)

I haven't ever flown with them but never will. First planes go missing! don't get me wrong any plane or carrier could have a plane crash! But it seems this air lines has way to many problems and should be grounded!… Read Full Review

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★★★★☆

“Will Use MAS Again! May You Rise to Glory Again!”

Written on: 20/07/2014 by ADieHardMHCustomer (1 review written)

I was supposed to write this review last month but somehow never got to do it. But better late than never! Flew MAS on 15 – 24 June 2014. It was my first time on board MAS for a long haul flight from Singapore – KL – Istanbul. The first time was from Singapore to Kuching. Booked 3 tickets in advance 4 months earlier and prices were reasonably fair. Flight was smooth flying and on time. Seats were comfortable and the legroom was good. Entertainment was above standard. Food was… Read Full Review

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★☆☆☆☆

“Why would you want to fly with them?”

Written on: 04/04/2014 by Leandro439 (1 review written)

This airline is a joke. I would not fly it if it were the last available airline. They score an "F" as far as public relations and information is concerned regarding the air disaster accident. Tell me, why would you want to give your business to them?… Read Full Review

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★☆☆☆☆

“Lame,Sucks,Worse”

Written on: 23/03/2014 by Guzman386 (1 review written)

This is the first money hunger airline with no any service mind I ever met. They leave their Customer to miss a flight with 40 minutes with sit on their fat ass as nothing happens and ignore every help that they could do. For the asking about ticket counter ... The answer is "Ticket Counter will open at 5 AM ....Maybe 5.30 AM or Maybe 6 AM... --- This is the real answer I heard and repeat as their staff said. Not surprise that the still lie to the world and proud of their advertised to be… Read Full Review

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★☆☆☆☆

“Liars”

Written on: 22/03/2014 by Aubrey1948 (1 review written)

Keep telling lies. Bunch of idiots… Read Full Review

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★☆☆☆☆

“unsafe airline operates unsafe 777”

Written on: 10/03/2014 by tvMassey56 (1 review written)

wouldnt be surprised if this airline will have a crash sooner or later. lets hope they dont order the dreadliner 787, which is catching fire i heard… Read Full Review

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★★★★☆

“What happens if you have missed a flight?”

Written on: 04/03/2014 by zickyusof (1 review written)

For many people, do not accept if they missed flight no matter due to weather, technical fault or operational problems. If you miss your flight do not worry and do not be aggressive because if the airline employee you find between the person making the noise you might not be treated well. Among the ways to know if you are looking for missing exchange counters and offices affected flights. Then talk about your next flight. Remember if you make travel reservations separately with budget airlines… Read Full Review

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★☆☆☆☆

“Appalling customer service in Kuala Lumpur”

Written on: 13/01/2014

I was supposed to fly on 6.12.2013 from KL to Singapore on an afternoon flight (around 3pm). We were already inside the plane and waiting for the takeoff, the aircon didn't work and it was getting really hot. After about 40 minutes of waiting the plane started to drive out but then stopped and returned to the starting point. I understood only afterwards that they didn't actually have a clearance to take off but they started to roll anyways. So the plane returned back and we waited some more… Read Full Review

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★☆☆☆☆

“A380 Upper Deck”

Written on: 03/01/2014 by ling45teo (1 review written)

I have tried to book a flight from London to Kuching return and before completion of booking I had a choice to book my seats. However I found the seating plan did not include the upper deck. I went to MAS's feedback page and told them my problem. After numerous emails I am now told I have to call the Call Centre in Malaysia, which entails the cost of a long distance call, to book my seats, which incur fees. MAS refuses to accept there is a glitch in this particular aspect of their website and… Read Full Review

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★★★★☆

“A HAPPY SATISFIED CUSTOMER”

Written on: 06/12/2013

I had the opportunity to travel to Kota Kinabalu for some work purpose, I had this time selected Malaysia Airlines because I have heard of the better and improve services from Friends. The flight left KL at 12.55 pm on time and arrive as schedule. The Service inside the plane was excellent and polite. The facilities now with Movie Channels and Info made our trips more enjoyable. The charges for the whole trip was considered CHEAP as it include Insurance and Food and beverage . The Going was… Read Full Review

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