Vaillant ecoTEC Pro 24 Condensing Combi Gas Boiler Reviews

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★★☆☆☆
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Latest Reviews

★☆☆☆☆

“Pretty Much Useless”

Written on: 03/11/2014 by 339Holmes (1 review written)

We have had a Vaillaint eco TEC Pro for seven years. It has been a source of constant frustration, perpetually having F75 pressure problems and requiring urgent and expensive repair. I have reached the point where I am no longer prepared to pour good money after bad and will be replacing it. I will never purchase anything Vaillaint again and suggest you do likewise. The model was unfit for purpose when released on the unsuspecting public and the constant updates / revisions / new replacement… Read Full Review

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★☆☆☆☆

“Error f75 - Would never buy or recommend Vaillant”

Written on: 14/01/2013

Bolier from ecotec range a couple years old. Jan 2013 f75 error. Engineer found faulty pressure sensor and seized pump. Replaced both. Jan 2013 f75 error. Contacted Vaillant - they are totally disinterested and insist their boilers are quality. Home come this error is not in their standard manual? How come they themselves distributed a repair kit for this exact problem? Here is the kit description, just Google it: Vaillant Service Kit F75 0020023721. The absolute disgrace of it that they… Read Full Review

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Shikus's Comment

Written on: 25/02/2013

wow guys,was just about to buy a eco tec,there is 18 reviews on here but i only got to 13,wont be gong no further.. that's really bad what vailant are doing..SORT IT OUT VAILIANT..thanks for the heads up

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★★☆☆☆

“Unsatisfactory.”

Written on: 27/12/2012

Called them out in my area of east Anglia (NORFOLK) for a service an expensive outlay for the time taken to service it, but i initially felt confident that it was money well spent. Only to find within a day or so after the service a fault had occurred!, called vaillant who explained that i would have to find a further large sum for a call-out.Which would go to the cost of any work etc done.The engineer arrived i explained the problem it took minutes to access and fix he departed telling me i… Read Full Review

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★☆☆☆☆

“Vaillant ecoTEC pro 24”

Written on: 08/12/2012 by lumahigh (1 review written)

I was very happy with my Potterton boiler that I had had for about 20 years and rarely if ever went wrong. I was advised by Swale Heating that I would save money and this Vaillant boiler would be more energy efficient - well it is that because it keeps breaking down and hence I have no heating or hot water. A total and utter nightmare. I have Had this boiler for 3 months and have had to call out Swale Heating 4 times since then. Each time the fault says F22 and its to do with the water… Read Full Review

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★☆☆☆☆

“A joke ”

Written on: 05/12/2011 by wildswan (1 review written)

Bought a Vailant eco tecc pro about 5 years ago. Within the first few weeks the water sensor pressure valve had to be changed. This same fault occured approx 4 times over 18 months. I was then informed that Vailant had bought out a part modification which basically fitted the same valve higher up in the system and out of trouble so to speak. This has now been fitted not as a matter of course but because I got to hear of the modification and asked to have it fitted. Last winter in the snow my… Read Full Review

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★★☆☆☆

“What's the point of heating water you never get?”

Written on: 20/09/2011 by getz55 (1 review written)

Heating seems to be ok, but only tested it once so far. Water as title says is a waste of time. This is due to when opening the hot tap to wash your hands on a sink that is only 10ft away from the boiler the water fails to heat up before you turn the tap off. So in other words we will always be washing our hands in cold water after going to the toilet. I don't know what is 'eco-friendly' about it as you use gas, water and electricity for hot water that you never get to use. A senior heating… Read Full Review

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Guest's Response to getz55's Review

Written on: 07/11/2011

Maybe you should try understanding the principles of a combination boiler before slating them. They work on mains pressure so a little planning ahead so no other taps are running when filling a bath solves this. They are proven to be more economic and admittedly you will have hot water left in the pipe.............just like any other hot water system. These boilers are excellent, unrealistic demands are not!

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★☆☆☆☆

“we had an ecotec pro 24 installed on 16/3/11,it is now...”

Written on: 22/04/2011 by arthur11 (1 review written)

we had an ecotec pro 24 installed on 16/3/11,it is now 22/4/11 and it does not give hot water to the taps,although the central heating seems okay,vaillant dont really want to know saying that the installing engineer is responsible,draw your own conclusions… Read Full Review

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Guest's Response to arthur11's Review

Written on: 27/07/2011

My conclusion would be that Vaillant is probably correct, and that the installation is problematic.

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Dzha's Response to arthur11's Review

Written on: 07/02/2012

have the same problem as yours, no hot water when we turned the taps on. Viaillant charges £260 GBP for a call out plus parts, and when the engineer comes in said the same thing as they told you, the installation is not correct, then switched off my boiler and left. £87 was charged for the man came in and switched off my boiler rather than repair the problem. day time robbery...

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Gasdotman's reply to Dzha's Comment

Written on: 31/10/2012

bet you lot turn the taps on full blast and wonder why theres no hot water still after you've washed your hands!!!!

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★★★★★

“As a british Gas engineer i can safely say these...”

Written on: 25/03/2011

As a british Gas engineer i can safely say these vaillants are the best on the market. i never visit these boilers at work but visit plenty of worcester boilers every day. I have a vaillant in my kitchen, at my brothers and my mums house with NO problems at all. Dont put the boiler in on a dirty system as this will kill any boiler very quickly… Read Full Review

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Getz55's Comment

Written on: 20/09/2011

The British Gas Engineer says these boilers are the best on the market god knows what the worst ones are like !

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★☆☆☆☆

“Bought the ecoTEC pro 24 for a rented property in the...”

Written on: 25/02/2011

Bought the ecoTEC pro 24 for a rented property in the belief that Vaillant would deliver reliability as well as efficiency. Boiler now 18 months old and just broken down for the third time. Vaillant utterly indifferent unless they can send out an engineer at eye watering cost. I located a local Vaillant specialist who was vastly more reasonable but indicated that this model appears to be defective but Vaillant will not help.
Only glimmer of hope may well be its scrap value!
Bought a Worcester… Read Full Review

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★★★★☆

“I have been installing various makes of boilers for...”

Written on: 30/01/2011 by nickthefox (1 review written)

I have been installing various makes of boilers for the past 21 years and finally found the best brand in Vaillant. Last year(2010) we installed over 60 of the appliances and only had trouble with 1, which incidently only involved a phone call(not premium rate like other companies) to Vaillant where a technician talked through how to solve the problem. The only thing I must say is that if you add the boiler to an existing system please make sure it is clean… Read Full Review

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★☆☆☆☆

“i am a boiler breakdown and service engineer. ive had...”

Written on: 26/12/2010

i am a boiler breakdown and service engineer. ive had to go out to several 2 under two years old and one 11 months old all no heating but does have hot water your own conclusions… Read Full Review

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★☆☆☆☆

“Bought the Vaillant Ecotec Pro 28 a year ago (Sep...”

Written on: 16/12/2010

Bought the Vaillant Ecotec Pro 28 a year ago (Sep 2009), and just after the 12 months guarantee expired the boiler did not provide any hot water or heating. The service engineer advised that the sensor had gone and was a common problem with these type of boilers. After a few weeks lost the heating but had hot water, this time a diverter valve had to be replaced by an engineer. The diverter valve was cheap and nasty made from plastic.
I am not happy with this boiler and not sure what else i… Read Full Review

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★★☆☆☆

“vaillants quality and reliability is starting to slip...”

Written on: 03/12/2010

vaillants quality and reliability is starting to slip with this one,in last 5 days I have had to replace,expansion vessels and pump on 3 pro24's which were only 2yrs old… Read Full Review

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★☆☆☆☆

“We had a Vaillant Eco Tec 24 installed. Initially we...”

Written on: 21/10/2010

We had a Vaillant Eco Tec 24 installed. Initially we were very pleased but it broke down just after the 12 month guarantee expired (no hot water or heating)and we had to have a new circuit board. It is now in it's 3rd year and we have again had to call for an engineer for the same problem. I can see why they only give a 12 month guarantee. I would not recommend this boiler… Read Full Review

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★☆☆☆☆

“I had an Eco TEC Pro 24 boiler fitted in November...”

Written on: 19/07/2010

I had an Eco TEC Pro 24 boiler fitted in November 2007, by May 2008 this boiler had leaked 3 different times and completely ruined my kitchen. As it was still under warranty Valliant confirmed that this was a manufacturing fault with the boiler, and agreed to replace the boiler with a new one free of charge. this was fitted in November 2008, and has this month, (July 2010) again started to leak. The plumber has confirmed that it is the exact same problem, where the washers are not working… Read Full Review

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★☆☆☆☆

“I had a new Vaillient condensing boiler installed on...”

Written on: 13/05/2010

I had a new Vaillient condensing boiler installed on the recommendation of the plumber who installed it 10 months ago. Within this time it has broken down 5 times and as i write this review i am without the boiler again. i would definately not purchase another one. I run a bed and breakfast business and l am left with no hot water and no heating for my guests. I would not recommend anyone to purchase this boiler… Read Full Review

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★★★★★

“I put a lot of effort into checking out which would be...”

Written on: 09/05/2010 by slowman (24 reviews written)

I put a lot of effort into checking out which would be the best boiler for our 2 bed flat.I eventually chose the Vaillant Ecotec 28 Pro Condensing Combi boiler. I am very glad that I did. This is a very solid, well-built bit of kit. We had a standard system before with the separate hot water cylinder etc and the hot water delivery was ok. But this new Vaillant delivers hot water at a pressure that is astounding and heats up very fast. We also had the boiler completely re-positioned and it is… Read Full Review

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Xxcharxx's Response to slowman's Review

Written on: 26/11/2012

so how long before it broke down & what was the fault???

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★★★★★

“Just had a Vaillant EcoTEC Pro 28 combination boiler...”

Written on: 09/12/2009

Just had a Vaillant EcoTEC Pro 28 combination boiler fitted...very quiet and seems very sturdy. Maybe too early to know whether it is very reliable but Valiant have a great name. Disappointed that they only offer a 1 year warranty instead of a more standard 2 year warranty but hopefully will not need to use it!… Read Full Review

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Xxcharxx's Comment

Written on: 26/11/2012

so, how long did the boiler last before letting you down??

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★★★★★

“As a registerd gas engineer with forty one years in...”

Written on: 10/03/2009

As a registerd gas engineer with forty one years in the industry I do very little installation these days.
I worked on most boilers with my long service at B Gas before working for myself and Vaillant generally were very good quality.
I have fitted three eco tec pro boilers recently for friends and a neighbour and all seem to be really good, very fast hot water delivery and equally good heating.
To early to comment on how reliable but Vaillant boilers I service or repair have generally got to… Read Full Review

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Ray Dawson's Comment

Written on: 08/01/2010

I found this review helpful because...I am considering a boiler change to a valliant Ecotec Plus 418, I think they are part of Gloworm Boilers for which I have had one for 19 years, very few problems, if I choose the aforementioned I hope the same will apply.

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Slowman's Comment

Written on: 01/05/2010

I found this review very helpful because...I have just ordered one of these and it is good to know that even the experts think that these boilers are good. That will do me....thanks!

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Bberks's Comment

Written on: 05/03/2010

I found this review very helpful because...
<br/>gas engineer at my home also recommended it and our old vakera boiler has given us problems since it was installed and would never consider thi brand again.

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Celandine's Comment

Written on: 20/02/2010

I found this review very helpful because...We are looking to installthe Vaillant 28kw pro

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