Reidys www.reidys.com Reviews
Latest Reviews
★★★★★
“Reidys, great customer service.”
Written on: 17/02/2013
Reidys were great to deal with. The standard of service from initial enquiry through to final delivery was top notch ( I wish more companies were as good as this). They offered to photograph the actual instrument and send me pictures which arrived within minutes, thank you [name removed]. My order was processed quickly and professionally, thank you Dale. I was kept fully informed of delivery status and the instrument arrived promptly. Packaging was first class, contents were safe and... (read more)
★★★★★
“Good advice and Great guitar”
Written on: 28/06/2012
I was recommended a Santos Martinez SM 600 classical guitar and have been delighted with the instrument. It has exceeded my expectations. The build quality and finish are superb.But the sound pruduced across the range and pitch is exceptional from instrument in this price range.I would have expected to pay considerably more to get the richness of tone and "playability" that this instrument offers.The friendly advice and excellent service from the Reidy`s staff was much appreciated.Bob Hawken. (read more)
★★★★★
“Yamaha NP11 keyboard”
Written on: 27/06/2012 by Ribchester
Got good pre sale information and help with deciding on which instrument filled the brief. Instrument delived same day and finding the stand was not ideal, this was changed on the same day. Staff were all polite, knowledgeable and very helpful. A very impressive service - thank you. (read more)
★★★★★
“Reidy's is tops for electronic piano sales!”
Written on: 18/06/2012 by jknotten (1 review written)
Top marks! Excellent pre-sales advice, sales processing and delivery. This is my second purchase of a Yahama electronic piano from this company. Prices are very competitive with free delivery, free stool, my latest purchase for a wedding present was handled superbly, the happy couple had no idea what the package contained when it was delivered as notified ahead of time. I am extremely happy with the communication with the firm, very easy to get back to the same person again, and I cannot... (read more)
★★★★★
“Top Rate Service”
Written on: 09/05/2012 by GaryMew (1 review written)
My dealings with Reidy's are t he benchmark for British service. The price of my Bass was agreed in line with the company promise and the delivery was second to none. I was well informed and the items was delivered right on time as advised. The staff throughout were polite and friendly. I will be doing business again with Reidy's and would highly recommend them to others. Thank you very much. Many regards Gary (read more)
★★★★★
“service beyond compare”
Written on: 05/05/2012 by milvaine (1 review written)
i dont believe you could better service than this ,ordered on the thursday morning and delivered by friday afternoon,updated as to the despatch and arrival by email and excellently packaged,i wouldnt hesitate in reccomending this company to anyone. (read more)
★★★★★
“Above and beyond”
Written on: 18/04/2012 by ormskirksteve (1 review written)
I was informed by my son about a music exam he had coming up and he needed new strings.As my local music store is a complete rip off I am always using the net to buy my stuff.I put in a price comparison for strings and several names came up.I had previously visited Reidy's store in Blackburn and decided to go with them.I placed the order on Tuesday with a small note to ask them if I could get the strings.They replied straight saying the strings were about to be posted. I woke up on Wednesday... (read more)
★★★★★
“Gretsch Electromatic Pro Jet Guitar”
Written on: 13/03/2012 by IanGMair (1 review written)
I 'm a great fan of Gretsch Guitars and I fancied a solid body version. My web search brought me to Reidy's music center, where I found A beautiful Silver sparkle finish Pro Jet Guitar with Bigsby tremolo It's a gorgeous looking instrument, slightly unusual in colour, the front done in silver sparkle with off white white and black binding. the sides and back a deep walnut varnish. Two mini humbucker pick ups allied to the mahogany Maple topped chambered semi-hollow body, give a wonderful... (read more)
★★★★★
“TOP QUALITY SERVICE WITH CUSTOMER SATISFACTION IN MIND”
Written on: 07/03/2012 by silverbil46
I HAVE MADE PURCHASES FROM REIDYS IN THE PAST AND RECEIVED THE SAME PROFESSIONAL SERVICE WHICH MADE THEM MY OBVIOUS CHOICE TO BUY FROM AGAIN. WHEN I RECENTLY PURCHASED AN OVATION APPLAUSE AE128 ELECTRO-ACOUSTIC GUITAR AND THEN AGAIN LAST WEEK WHEN I PURCHASED A YAMAHA PACIFICA 112VCX ELECTRIC GUITAR THEIR CUSTOMER CONCERN AND ASSISTANCE WAS FIRST CLASS!. ON EACH OCCASION THEIR STAFF HAVE BEEN MOST HELPFUL AND POLITE. ONCE THE ORDER WAS READY FOR DISPATCH, THEY PHONED TO SAY IT WOULD BE OUT... (read more)
★★★★☆
“One of the Best...”
Written on: 06/03/2012 by Mothership42 (1 review written)
I ordered a Guitar that arrived with some kind of manufacturers issue. After a quick & courteous correspondence with there customer service,a courier was dispatched by them & was returned next day free of charge.I received a full & complete refund. I've purchased a Guitar previous to the returned one which was flawless,so I think I just got unlucky this time. I would still purchase from Reidys again if needed. I got unlucky this time,but was easily rectified by there excellent... (read more)
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Showing 1 - 10 of 46 Reviews
★★★★★
“Reidys come up trumps!”
Written on: 02/03/2012 by Nigeguitar
Having been let down by another online musical store,I telephoned Reidys to discuss the problem. They were helpful and agreed to sell me the same item at the same lower price that had been advertised elsewhere. Within a couple of hours I had the equipment I needed and was off to band practice fully loaded. Thanks again to everyone at Reidys, I would not hesitate to use you again. (read more)
★★★★★
“Professional, efficent service with good prices and...”
Written on: 08/02/2012 by pmhedges (1 review written)
The only slight problem I encountered before I bought the item's was when I did try and use your search facility on your website, and it never worked, ie: guitar hardcases didn't return any finding's, but you had hard cases in stock on your site as they show up with the guitar details ? I was impressed with Jamie's help over the phone, as I had never previously dealt with Reidy's, but he made it easy. I would certainly use Reidy's again, and recommend them to friends ! (read more)
★★★★★
“Unbeatable Price. Superb delivery service. VERY pleased!”
Written on: 22/01/2012
I recently bought a Yamaha keyboard from Reidys. I bought a (read more)
★★★★★
“Great Quality wireles microphone”
Written on: 31/12/2011 by davidklynton (1 review written)
I bought these microphones at the start of the year because you had them on offer. I have not used them until this Christmas. I record the Nativity plays for the local school and produce a DVD for the parents. The microphone that I used in the past caused me problems because of the limited range. These are good for 50 meteres The microphones are fantastic. I can have my camera at the back of the large church and the microphones at the from and the signal is rock steady even... (read more)
★★★★★
“Fantastic customer service”
Written on: 21/12/2011 by Rogerwhite (2 reviews written)
After buying my GW8 keyboard i could hardley wait for the day of its arrival. I contacted Reidys on that day only to be told they could'nt find it but later they told me they found the keyboard in the display in there shop window. as it was a display item they would let me have it at a reduced price,i was very happy with that not only with the reduced price because they let me have some accesseries with it. They were so helpfull and polite i would certainly go back again for any purchace i... (read more)
★★★★★
“Reidys Music Review Fabulous Service, Very Helpful,...”
Written on: 20/12/2011
Called to order Yamaha Key Lit Keyboard, was advised by member of team of stock availability for either brand new or a reconditioned at discounted price, I ordered new item, and was advised of up to three days for delivery (due to weekend) they also recommended the stand for the product too. Item delivered first thing in the morning via a courier in the snow. Would highly recommend Reidys Music, as it was refreshing to deal with a company who values their customers, and is patient and... (read more)
★★★★★
“Guitar”
Written on: 19/12/2011
I looked on a lot of sites for a guitar for my son for Xmas and none compared to this. They were quick to answer any queries i had. Would definitely recommend (read more)
★★★★★
“Excellent Service”
Written on: 13/12/2011 by alanni1 (1 review written)
Excellent service. Order guitar amp on Wednesday night which was delivered free of charge to N-Ireland on Saturday morning by DPD Couriers who Reidys now use. Reidys service including navigating their website and communication from them after order was placed was excellent. Couple this with use of courier which does not consider N-Ireland to be a 2 week camel trek unlike other couriers which have delivered to me recently means I have no hesitation in recommending them. I will certainly order... (read more)
★★★★★
“My first dealing with Reidys and it's perfect outcome.”
Written on: 13/12/2011 by flogit (1 review written)
Although I had not seen a Pilgrim VPB007 in the flesh the various write ups and utube viewings on the internet led me to believe that it was worth a blind purchase. Then after perusing several websites chanced on Reidys. Their pricing was very competitive, there was one in stock and delivery was next working day and free! I placed the order and recieved the confirmation email. The following day I recieved an email giving me a time slot in which the item would be delivered. It was... (read more)
★★★★★
“Excellent on line service”
Written on: 07/12/2011 by LeeCalvin (1 review written)
I have been a Reidy's customer for over 20 years and bought a variety of products such as keyboards, guitars, amps, strings, cables etc and the staff are always on hand to give expert advice or even just a friendly chat. Their personal service is second to none and Reidy's will always be my favourite music shop. It seemed natural that when I was looking to buy my son his first guitar it had to be from Reidy's, and the bonus is, it was cheaper than anywhere on the internet! I am so confident... (read more)
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Showing 11 - 20 of 46 Reviews
★★★★★
“Super Quick Service”
Written on: 02/12/2011 by Fieldingj (1 review written)
After talking things over with my daughter I decided to buy a Yamaha keyboard as a present for my grandchildren. We looked on the website and I ordered it 24 November so that I would have it in time for Christmas. Reidy's did better than that ! In fact they amazed me with their prompt attention. The keyboard was delivered free, complete with free mains adaptor, on 25 November, just 24 hrs after I had ordered on line. Not only that, I was informed by email of the hourly time slot and... (read more)
★★★★★
“Great price and great product.”
Written on: 02/12/2011
Wow, ordered lunchtime Tuesday received lunchtime the next day. They Use DPD couriers who are the best, got emailed a time for delivery, gave me an hours window And it was spot on. Arrived absolutely in that hours window. Perfect because you don't waste a full day waiting in for delivery. Oh the keyboard is great as well! (read more)
★★★★★
“Excellent all round service”
Written on: 29/11/2011 by martinhogan32martin (1 review written)
Excellent delivery, quicker than expected, good and resposive at communicating, very co-operative and helpful. Would recommend them to anyone and would deal with them in the future and the product was excellent value for money. (read more)
★★★★★
“Marshall as.100d. Great Amp at a great price,”
Written on: 25/11/2011 by jimwhite48 (1 review written)
I ordered this amp over the phone and got a polite and friendly service.The amp was £60 cheaper than from music shops where i live.Delivery was very fast,the amp was in original,as new condition unused,..Im very pleased with the service i recieved,.A great product at a great price,..I will be recommending Reidys in future for all things musical,..........Jim White,.Registry of Guitar Tutors,..Tutor reg,no,JW.1558. (read more)
★★★★★
“my dealings with Reidys.”
Written on: 16/11/2011 by oldfossil13
I ordered a keyboard which was given a very good price, the item was in very good condition, delivered in quick time,I had a small problem getting through on line so I purchased by phone and made made my order easily. (read more)
★★★★★
“Buying Eperience, after sales and pricing”
Written on: 14/11/2011 by AndyThompson
A super experience from Riedys, beat all prices i had been quoted, after sales exceptional, staff very professional, friendly, polite and do as they promised,return telephone calls every time within the time that was stated,delivery updates. A highly recommended seller. I will definitely used Reidys again in the future. I cannot find fault with anything from Reidys,exceptional staff, exceptional after sales and exceptional pricing, on one item alone i saved £40, and that is next day free... (read more)
★★★★★
“My new electric guitar purchase”
Written on: 06/11/2011 by electricken
Fantastic price guitar pack,Ordered sunday came on tuesday,Fab !!! E-mailed a question about set up and had a reply straight back,fantastic service would definately recommend,Ken Gibbons (read more)
★★★★★
“Restoring my faith in online guitar stores”
Written on: 27/10/2011 by Gee442
I essentially tried to order the very same guitar from an alternative supplier but had a pretty ropey experience. Communication was bad and if not for me chasing, I'm pretty sure Id still be sitting here wondering if my guitar would ever arrive. I all but gabe up till I happened across Reidys and am so pleased I gave them a punt. The sales advisor checked with the warehouse to see if the guitar was in stock before taking my order. He then advised me on when best to order based around a time... (read more)
★★★★☆
“This Drum Set was difficult to find. They were good in...”
Written on: 30/09/2011 by polpitiya
This Drum Set was difficult to find. They were good in finding it for me. They were good with updating me. (read more)
★★★★★
“First class service”
Written on: 30/09/2011
I can honestly not say enough kind words about Reidys. I have been planning a surprise birthday present for months. When I decided to make the purchase, most online stores offering the guitar informed me (after ordering) that the model had just been discontinued and was now out of stock with the UK supplier. I stumbled across Reidys offering the guitar via a Google search and made the order even though I was convinced that it would be as unsuccessful as previous attempted orders from other... (read more)
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Showing 21 - 30 of 46 Reviews
★★★★★
“Fantastic customer service”
Written on: 22/09/2011
In our world of Internet price wars and free p&p, we often forget the value of good, old fashioned customer service. I recently had the pleasure of experiencing this when I bought my daughters first guitar from Reidys. Don't get me wrong - their prices are competitive, but what was more important to me was that when I phoned to ask about which guitar I should buy, I spoke to an extremely knowledgeable, extremely helpful individual who had personally played all the instruments I was... (read more)
★★★★★
“The Behringer Ultrabass Amp was delivered exactly when...”
Written on: 31/08/2011 by Cinderfella (1 review written)
The Behringer Ultrabass Amp was delivered exactly when Reidy's said it would be. On opening the carton I however found that the channel footswitch was missing and I phoned customer services immediately and spoke to a very helpful and knowledgable member of staff. He arranged for a replacement to be sent out that day and again I had delivery with 24 hours of notifying them of the problem. The staff unlike some mail order firms do know about the range of produtcs they are selling and can... (read more)
★★★★★
“kala bass ukulele”
Written on: 03/08/2011 by phantoms65 (1 review written)
The Kala Ukulele Bass purchased from Reidy Music on 13.7.2011 has been one of the most amazing instuments i have ever purchased in 30 years in the music business. The Bass sounds just like a full size double bass when played through the P.A. and is a real show stopper when we are out playing our live gigs plus its so easy to transport. Many thanks to Paul and the team at Reidys who couldnt be beat for price and service. Best Wishes Phil Knight (read more)
★★★★★
“Excellent Service”
Written on: 02/08/2011
I would recommend Reidy's website to others, I found the selection and order process very quick. I had an extra requirement which was to have the violin delivered as soon as possible. The staff were extremely helpful and not patronising at all. I had a problem with my card, despite being a violinist myself and regularly buying music related items my bank decided that they would put a fraud block on the card. Much to my horror the staff were extremely patient and held the item for me whilst I... (read more)
★★★★★
“First Class Service”
Written on: 31/07/2011
Having tried a number of music shops for a Marshall footswitch i contacted Reidys of Blackburn by phone not only did they take the time to look for one they phoned me back as promised ( a rare thing nowadays) i drove to Reidys in Blackburn where the footswitch had been put to one side for me collected the item but was also given advice on amps/cabs that help me no end.I cannot speak highly enough of the team at Reidys at Blackburn and would recommend them to anyone looking to buy anything to... (read more)
★★★★★
“First rate service. Friendly, helpful customer service.”
Written on: 25/07/2011
I trawled the web looking for an electric guitar within a budget. I found the Reidys website clear and informative. On the website, my chosen guitar was good value. The 'next day delivery', which was prompt and punctual, was included in the upfront price. I was sent emails at every stage of the transaction, which kept me informed and was able to track my order during the delivery. I ordered a jack lead, which was surplus to requirements as the guitar I had chosen came with one... (read more)
★★★☆☆
“Reidys - a little hit and miss”
Written on: 03/07/2011 by paulshwk (3 reviews written)
I have bought things from Reidys a few times of the last 4 or 5 years. It's a little hit and miss with them. For items in stock they are generally pretty good, although my last order missed a next day delivery so we'll see when that actually turns up. Usually for in stock items they meet their delivery promise, and the items I have received have been well packaged and in perfect condition - no complaints. The problem comes for items that say something like 'usually available in 3 to 5... (read more)
★★★★★
“I ordered the guitar from another online seller. They...”
Written on: 04/04/2011
I ordered the guitar from another online seller. They contacted me the next day to say it would be 5-7 days. 5 days later they told me it would be another 7 days and the price would increase. I cancelled the order and reordered from Reidy's. Fantastic service. Item in stock. Price was as good as the other seller. Delivered next working day for free. The staff were fantastic responding to emails within minutes of being sent. Spoke to them on the phone and they were just as efficient. The... (read more)
★★☆☆☆
“Basically, was after the JS32T RR, newer model and...”
Written on: 12/12/2010
Basically, was after the JS32T RR, newer model and all. However, not in stock, so i'll settle for the one JS30. The website claimed that the item was in stock and that JS32T wasn't. Went through the order on a thursday night, next working day delivery but with it being close to the weekend and snowing, I'd allow up to a week, I guess.
We're now at 2 weeks, after failing to return our calls we demanded they look into it. They told us it was damaged, not sent and an email was sent (no email...
(read more)
★★☆☆☆
“It's a real shame. They done me a good deal on a...”
Written on: 08/12/2010
It's a real shame. They done me a good deal on a guitar and i said to them "many thanks, i'll be sure to make all future purchases with you!". I ordered some strings for this guitar, and i was informed a week or so later they are getting stock in a few days and will send them. After a few more weeks passed i emailed and apparently they will get stock in a few days and will send them... 11 weeks after the day of purchase i email again, and they say stock will arrive tomorrow and will send... (read more)
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Showing 31 - 40 of 46 Reviews
★★★★★
“Very happy with Reidys overall. The delivery took a...”
Written on: 17/08/2010
Very happy with Reidys overall. The delivery took a little longer than I thought but was still pretty quick and I was able to track the delivery online so could see its progress. The guitar I bought was very well packaged (thankfully as it had taken a bashing during transit by the look of it!) and beautifully set up ready to play straight out of the box, it was even in tune! There was no paperwork (warranty or guarantee's) with the guitar, so queried this with Reidys, was told that this... (read more)
★★★☆☆
“My experience with Reidys has been a little hit and...”
Written on: 01/07/2010
My experience with Reidys has been a little hit and miss. Small items arrive quickly, good quality, no problems. Guitars are a whole other matter. I have placed orders for 3 guitars from the site. First one, no problem, fast delivery - all's good. The second I waited, and waited, and waited some more for a delivery date. Called them and was told they were expecting a shipment from Japan within a couple of weeks but they did not know if my guitar would be in it! Order cancelled. Third... (read more)
★★★★★
“I've ordered a few items from this retailer, actually...”
Written on: 06/05/2010
I've ordered a few items from this retailer, actually two guitars and an amplifier. I have to admit it's top quality. Fast delivery, well packaged items and excellent customer services as they reply quite quickly when you have a query. It is seriously becoming my favourite retailer when buying musical equipment. Highly recommended! (read more)
★★★★☆
“I bought a Fusion F1 gig bag, good service and quick...”
Written on: 08/10/2009
I bought a Fusion F1 gig bag, good service and quick delivery. An inside pocket broke so I returned the bad for a refund as I was not happy with the overall quality. Customer service was first class. They phoned after I sent a returns email as well as sending me an email. All responses via email were answered quickly and very polite. Would use again, shame about the product. It's not worth the money in my opinion! (read more)
★★★★★
“I placed an order with Reidys on the 8th of July 2009...”
Written on: 08/07/2009 by nodron
I placed an order with Reidys on the 8th of July 2009 for a Vintage VS6 electric guitar. I got the guitar today 9th July which was excellent delivery. One to thing to point out is that I got a model higher than i ordered which I am not worried about as it has gold hardware and got it for the same price.
The site is easy to navigate and easy to order from. Tracking packages is also available and up to date
Warranty card completed by staff there.
Excellent work guys keep it up
(read more)
★★★★★
“Highly recommended. Very quick delivery. Ordered...”
Written on: 13/01/2009 by cessna172 (1 review written)
Highly recommended. Very quick delivery. Ordered Squier Vintage Modified Jazz Bass on Sunday afternoon. Arrived in South Wales on Tuesday morning. Very good price and low delivery charges (read more)
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Sunny99's Comment
Written on: 29/12/2009
I have to disagree strongly with the above comment and say that my F1 Fusion bag is without doubt the best gig bag I have owned. It protects my guitar almost as good as any hard case would but has fantastic design features that make it far more useful and appealing than a case. I have had my bag now for a few months and told everyone how cool it is and my band friends have bought Fusion too.