TM Lewin www.tmlewin.co.uk Reviews

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0.5 stars
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Average Ratings for TM Lewin www.tmlewin.co.uk

  • Quality of website4 stars
  • Value for Money3.5 stars
  • Overall rating0.5 stars

1 Review For TM Lewin www.tmlewin.co.uk

  • john blane Rank: Staff Sergeant 13th Jan 2009

    Reviewer rating: 0.5 stars


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    Good Points: Competitive pricing. Good quality shirts and colours/designs.


    Bad Points: Customer service


    General comments: Surprising that a shirt retailer who wants to be up with the big boys on Jermyn Street cannot sort it's website out to distinguish between a different invoice and delivery address! Sad but true.

    After the third time of telephoning Customer Services and correcting their mistake (which they failed to rectify in the first two instances) I gave up and went off to another shirt retailer to buy in their store.

    By the rather indifferent attitude I received (or failure to grasp the issue?) and the one hour lost trying to sort it out I just gave up and went elsewhere. Incredible really as the Uk hits recession time in 2009!

    They have promised a refund - but the catch is that the goods have to be returned via the Royal Mail first. This reliance on a third party will cost further time and delay to me.

    Really isn't the way to deal with people.

    Be warned.