Thomson Holidays www.thomson.co.uk Reviews

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We were not expecting a super luxury service, we have been on The Thomson Destiny before. Pound for pound it is good value. We treat the ship as a floating hotel, somewhere to eat and sleep. We are more inteested in the ports of call for sightseeing and local people. We find the food to be of good quality and served with a smile by waiters such as Yotcol and Ludwig in the Seven Seas restaurant and the self service at the Lido bar. Our suite was very nice, kept clean and comfortable by our cabin maid Svitlana andwe had no problems with any of the staff, but then we do not look for something to complain about. The high spot of any trip on this ship is the entertainment. This trip outdid the others. The Destiny theatre group were magnificent, giving their best at every performance. A group of young dedicated, hardworking profesionals who enjoy their work, not x\factor wannabes but well trained and diciplined singes and dancers doing what they like best for the enjoyment of all. The whole weeks entertainment was delightful and every member of the cast was as good as the others, there are no prima donnas in this group. Having said that, there were a couple of highlights to be mentioned. The top spot goes to the Phantom of the opera duet,outstanding. Antoinette as Evita was a powerful performnce, when she hit the stage she became engrosed in the character and lived evry moment. Bet comedy performance has to go to Dan as the drunken pirate, with his rendition of the Queen hit, Somebody to ROB. better group of performers you could not see on a West End stage. Now they are off for a short season in the Caribean and wewish them lots of sun and success. We hpe that one day they get the recognition they deserve after all their hard work.

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I would never book a holiday with Thomson ever again. The only thing they are interested in is taking your money. The reps dress like they are about to play football, they spend little time in resort and are not willing to deal with problems, they lie to you to get you to book trips, they don't turn up to complete the complaint reports. We had a fantastic stay at out hotel but every time Thomson was involved it was a circus.
1. When checking in at Tenerife South if our suitcase was over 23 k ...

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I would never book a holiday with Thomson ever again. The only thing they are interested in is taking your money. The reps dress like they are about to play football, they spend little time in resort and are not willing to deal with problems, they lie to you to get you to book trips, they don't turn up to complete the complaint reports. We had a fantastic stay at out hotel but every time Thomson was involved it was a circus.
1. When checking in at Tenerife South if our suitcase was over 23 k ...

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i loved it soo much
best tour operstors eva!!!!!!:)
NOT!!!!!!!!!!
lolaage

carolinelouise's review has yet to be rated - Be the first!
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Booked this holiday with a friend, after she had recently undergone major surgery, and was feeling a little depressed. We stayed at Aegean Dream Resort in Turtugreis, Turkey. The resort was amazing and exceeded our expectations. However our entire holiday was ruined by the Thompson rep who, upon departure, left earlier than the stated time of pick up, leaving us stranded. My friend was so anxious she broke out in hives....we had no money left and were told by Thomson 24/7 hotline, that we sh ...

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NEVER AGAIN.. AFTER 8 YRS OF TRAVELLING WITH THOMSON NEVER AGAIN, SUITCASE TOTALLY RUINED GOING OUT, REP SAID THEY DONT GIVE REPORTS NOW JUST REPORT TO INSURACE, ON ARRIVING AT HOTEL WE HAD PAID FOR 5 PEOPLE THEY HAD BOOKED 4 PEOPLE LUCKILY I HAD MY RECIEPT, WE BOOKED TWIN ROOMS FOR OUR PARTY ALLOCATED DOUBLES TOTALLY NO GOOD. 19 YR OLD HAD TO SLEEP WITH 59 YR OLD AND 16YR OLD HAD TO SLEEP WITH MOTHER,HOTEL SAID THEY WOULD CHANGE ROOM NEXT DAY THIS DIDNT HAPPEN REP JUST SAID NOTHING SHE COULD ...

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We have just returned from the Bonamar hotel in Cala Bona, and would just like to say what a lovely time we had. The Hotel was greet and the people was so friendly. The food was good and staff friendly. Reception was helpful barring one female who was more interested in her make up. Thomsons rep was friendly and helpful. Bar staff was overworked needed more staff but were nice barring one. Rooms were clean and cleaner very nice, indoor pool was very refreshing as it was very hot. Only fau ...

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I booked my wedding with Thomson Holidays and they totally mislead me. I was promised a great wedding package, 3 weeks later i got a call saying the package doesnt exist anymore and theres nothing they would do about it. I couldnt cancel or i would have lost my wedding date. The travel agent was so unhelpful and the member of staff who booked my holiday was no help at all. I have written to head office twice as i am so unhappy but i havent even heard back from them!

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misleading advertisement one might aswell travel directly as no Thomson Holidays customer care or help and treat as a number not a passenger/customer

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We went with Thomson to a villa in Florida. The flights were uncomfortable - not enough pillows or blankets for everyone, they ran out of water, and of course if you want to watch a film when you want to you have to "upgrade" for an extra £5 each. Just getting the family to sit together cost an extra £70!

Most irritating though was that when we picked up the Villa key we were told that it was Florida law for us to register our stay, and that there was a meeting to do that the ne ...

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Thompson Holidays seem to be doing offers on All Inclusive Holidays.

Basically on a few hotels you can Upgrade to All Inclusive for as little as 1p per night per person. We decided to book our holiday on this basis and were assured be the operater on the telephone that this was infact correct on the holiday we were thinking of booking. We said yes please to the holiday (only booking it due to the offer) and the operator proceded to charged me an extra 28p for an all inclusive upgrade for 2.

Th ...

mrs patricia evans's review has yet to be rated - Be the first!
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i have travelled with Thompson gold and stayed in a few of their hotels but this year i felt let down. the holiday started on july 31st with the flight which was a first choice plane from manchester this plane was cramped i am only 5ft2in tall and had no leg room at all so my husband who is over 6ft was very uncomfortable the flight to teneferife was long and tough going when the meal arrived you hardly had any room to move your arms to eat.
the hotel los gigantes is a lovely hotel but when w ...

joanneworsley's review has yet to be rated - Be the first!
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Just come back from Santa Ponsa, Majorca with Thomson Holidays. We stayed in rey don jaime hotel, it was fantastic the food was a good selection, the hotel was very clean, the entertainment was fantastic, would recommend to everyone.

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We booked a 'Platinum' holiday to Crete - Rythymna Beach hotel (a 5-star hotel); very pricey, so we expected good service from Thomson. Were slightly puzzled as 'Platinum' is supposed to provide pre-booked plane seats, to receive a 'hard' sales call a week before departure requesting payment (£12 each) to pre-book seats together - we refused and got great seats anyway. When staying at 3 & 4 star hotels we've always been greeted with a chilled bottle of water on the coach ride, but got noth ...

Diane wainwright's review has yet to be rated - Be the first!
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We have just come back from our first holiday aboard, we stayed at The Thomas Bay Hotel San Stefanos Corfu.We had read some reviews before we went and can honestly say we had a brilliant time,very clean hotel,staff very friendly and can't do enough for you to make your stay enjoyable. Entertainment every night of the week with Greek dancing and choice of good quality food on menu's. Ideal for a relaxing holiday a chance to unwind in beautiful surrounding's and chance to explore a lovely island.O ...

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we booked a gold villa when we got there it was basic and dirty villa.we didnt even unpack the next day we went to change villas and they gave us the runabout.finally they gave us another villa.the ones that were supposed to get the villa we moved in to were put in the villa that we were in.2 days later i saw the family that got the original villa and they said they booked standard villa so how can they try and put us in the standard when we booked gold villa.we upgraded our flights as well. on ...

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just got back from a great 7 nights on board the thomson holidays clypso doing the crimea cruise what agreat holiday.as soon as we boarded we were made welcome the ship was very clean and the staff fantastic hard working and always plesent nothing too much for them.also entertainment gang very good brill show every night.only let down was the size of the casino one card table and no ruelette table.really great no children on board.must say well done to waiters roger.jd.irene also entertainers fr ...

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I have always used Thomas Cook, but this time wor our wedding in Greece Thompsons were twenty pounds cheaper per flight and with fivteen tickets required it added up to a saving. I wish now i had not used them.
The booking over the phone went smoothly, although we had to spell all the sir names as some of them ar polish, several weeks later we were on the phone chasing paperwork so we could pay the ballance, many phone calls later we finally got the paper work so we could give them some money. ...

jefbeab's review has yet to be rated - Be the first!
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Thomson fly are a disgrace, after failing to put my luggage on a flight from Manchester to Dubrovnic, their agent then refused to deliver the luggage to my hotel, then the UK customer services told me it was nothing to do with them and hung up the phone.
I had to fetch the luggage 3 days late form the airport, it took a whole day, if I had not hired a car then I would not have got my luggage at all. When I returned to UK I received a pitiful 70 quid from their insurers and Thomson won ' t answe ...

Rosemary Minton's review has yet to be rated - Be the first!
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my holiday was thrilling and wonderful in every aspect, The staff made my holiday,they were all of a very high standard thank you thomson for making my 40th wedding anniversary so wonderful,the comm
pass rose restaurant served a good variety of food and our request to sit at a table for two was not a problem the waiters made sure we had our own table,as this was important to us we prefer to choose who we would like in our company,we can honestly rate this holiday with a 10/10