Average Ratings for Virgin Atlantic Airways
- Flight on time?
- Customer service
- Comfort on flight
- Quality of food
- Value for Money
- Reviewer Ratings
- Overall Rating
175 Reviews For Virgin Atlantic Airways
-
Guest 31st Oct 2009
Guest's review has yet to be rated - Be the first!
Report this review
Had returned from a holiday with Thomson Airways where I had extra leg room and was surprised to notice that Virgin Ecomony, although a Schedule flight, was cramped and uncomfortable. Drinks and lunch were served within the hour. Some passengers on the flight were extremely rowdy and the cabin crew did nothing about this so no chance of a nap. After about 4 hours I went to get a drink only to be told that they were serving any more alcohol. This was unfair because the rowdy lot were continually going up for drinks. Have flown with virgin before and this time was by far the worst. Flight left over an hour late on our return.
- Read Guest's full review and ratings (115 words)
-
eldubya 7th Oct 2009
eldubya's review has yet to be rated - Be the first!
Report this review
Delayed for over 7 hours outbound with no explanation, moved around the airport gates as if we were on a treasure hunt. When explanations did come the virgin staff told people at the front of the line and was passed along as chinese whispers to the rest of us. Constant lies about estimated take off time (20 minutes time was the favorite nonsense - actual time was 3 hours after that quote). Way back was no better, seat allocation changed as (quote)- not all people pre book seats so we have to mov ...- Read eldubya's review (144 words)
-
Guest 6th Oct 2009
Guest's review has yet to be rated - Be the first!
Report this review
Service on the flight was poor, not helpful and friendly. Meal service is ok, no drinks service prior to meal, seat were narrow despite being of small stature and overall it was quite disappointing. Very different to a few years ago when Virgin was the best airline to fly to the US. Have flown Bristish Airways since and it is much better.- Read Guest's review (62 words)
-
Guest 30th Sep 2009
Guest's review has yet to be rated - Be the first!
Report this review
Flights out and back with Virgin Atlantic Airways were fine. Smooth landing and no stacking on return which was great so my ears were not badly affected. However, the holiday was spoilt due to people sneezing and coughing on the plane and within 3 days my husband and I were really poorly and still are! We got on the plane fit and well after a great holiday in San Francisco, San Diego and finally LA. So much for filters on aircraft to defuse bacteria? I read that Virgin staff monitor passen ...- Read Guest's review (104 words)
-
Guest 27th Sep 2009
Guest's review has yet to be rated - Be the first!
Report this review
Flew Virgin Atlantic Airways from Newark to London and I can honestly say this was the worst international airline I've ever flown on. It is even worse than many cut-price domestic carriers. The apathy of the cabin crew was insulting, the food was atrocious, entertainment non-existent and the seats were cramped and dated.
Our flight was delays for 90 minutes apparently due to the "paperwork" not being in order. The cabin crew failed to think of handing out headsets until after we were in the ai ...- Read Guest's review (220 words)
-
Joan Carter 25th Sep 2009
Joan Carter's review has yet to be rated - Be the first!
Report this review
First time flying with Virgin Atlantic Airways must admit i was worried after reading a number of negative reviews. Checked in online going out and coming home and this worked without a hitch, seats remained the same when we checked in. Food was fine, going out they fed us forever it just kept coming! A comment from another passenger was that she'd never felt so full!! Yes alcohol ran out but going out there were numerous stag and hen parties all wanting a good time. Seating is rather cramped ...- Read Joan Carter's review (118 words)
-
ads100
24th Sep 2009
ads100's review has yet to be rated - Be the first!
Report this review
Flew Virgin to New York and cannot find fault. In particular all of the Virgin staff were brilliant. No queues at check-in even though the flight was pretty full, seats were very comfortable and the food was pretty good by airline standards.
The only thing that stops me giving 5 stars is the choice of partner airlines. Our return flight was operated by Continental which would win prizes for the airline with the rudest,most unhelpful and most obnoxious staff.
I would recommend flying Virgin, ...- Read ads100's review (93 words)
-
Guest 31st Aug 2009
Guest's review has yet to be rated - Be the first!
Report this review
My flights have always left on time with Virgin and they also offer the only value for money return to Washington DC from London. My first trip i was recovering from major surgery and they could not have done more for me. Constant checks, specialized food and comfortable seating, their wheelchair gate assistance was also great and a big help. I wouldn't fly with anyone else now to DC and i also use their USA internal flights to LA as well, i respect them that much. I understand everyone has diff ...- Read Guest's review (157 words)
-
34es
26th Aug 2009
34es's review has yet to be rated - Be the first!
Report this review
Lhr-Dxb: 8th August 2009
On arrival at Heathrow I had already checked in online as it was my first time on Virgin Atlantic so it was as easy as pie. Security was suprisingly quick for any airport in the UK. Departure lounge in Heathrow was average for my first time in Heathrow. Gate should have opened at 19:45 but finally opened at 20:15. Boarding finally begun boarding at 20:40. VS401 boarded 1:00 late and it took forever!! finally almost 1:00 late the doors were finally closed and the plane b ...- Read 34es's review (206 words)
-
Guest 26th Aug 2009
Guest's review has yet to be rated - Be the first!
Report this review
Virgin Atlantic Airways flight going out, our tv screens did not work so we were given dvd players instead, so were limited in what we could watch. there were no games which i thought you could access, i never found the music channels and the quality was very poor. so, now on to the food, gone are the days of pre dinner drink, wine with the meal, liquer and hot towels, i guess everyone is making cut backs, but its small things that make a difference, now you get one drink offer on a 10 hours fli ...- Read Guest's review (179 words)
-
Guest 18th Aug 2009
Guest's review has yet to be rated - Be the first!
Report this review
This year, i have completed 4 flights with Virgin Atlantic, London to Mauritius and back and London to New York and back, and i can honestly say this is the bes airline i have ever flown with, i asked to move my seat (to the exit seats with all the legroom) when i was on the plane, and without hesitation, they moved me straight away. The customer service is the utter most best i have ever recieved, my seat was very comfortable which came with a pillow, blanket and an amenity kit, the in-flight e ...- Read Guest's review (131 words)
-
Guest 19th Jul 2009
Guest's review has yet to be rated - Be the first!
Report this review
What a great experience! Food was absolutely terrific (even took pictures of it!), comfort was not quite as good as things were tight, but it was well worth it. Everything you'd want from an airline company (on time, baggage arrived, etc.)! Would absolutely recommend Virgin to anyone, very very impressed.- Read Guest's review (50 words)
-
Guest 16th Jul 2009
Guest's review has yet to be rated - Be the first!
Report this review
We took our Parents aged 75,72, to get checked in upon arrival we took no hand carrys because of the weight we were carrying and them being elderly. There was a Massive que for check in at the Kiosk, only to find that the kiosk doesn't accept there passport then we had to que elseware to speak to an assistant and he would then speak to management and do it manually (1 Hour). Then to baggage big que again. I get to baggage loading and then the lady tells me they have 4kg over the allowance, 4kg!! ...- Read Guest's review (164 words)
-
Gilliain Charlton 2nd Jul 2009
Gilliain Charlton's review has yet to be rated - Be the first!
Report this review
Don't use Virgin Atlantic if you can help it they are complete rubbish from start to finish & are by far the worst airline we have ever had the misfortune to travel with- Read Gilliain Charlton's review (54 words)
-
VFlyer
21st Jun 2009
VFlyer's review has yet to be rated - Be the first!
Report this review
Well after many trips in Premium Economy we have finally gone and done it! Yes we decided to mark a special occasion with an Upper Class booking with Virgin Atlantic Airways, making the most of the current economic climate and bagging a bargain (well it was compared to the usual prices!).Well what can I say about the experience other th.an it really is the way all flights should be. Quiet cabin in the nose with 14 seats and a bar, yes that's right a bar (shame we don't drink!).Seats are fantasti ...- Read VFlyer's review (258 words)
-
liz johnson 16th Jun 2009
liz johnson's review has yet to be rated - Be the first!
Report this review
Flight VS073 & VS076 Manchester to Orlando return- Read liz johnson's review (107 words)
-
Nina2507 15th Jun 2009
Nina2507's review has yet to be rated - Be the first!
Report this review
Once Virgin Atlantic Airways get your money, they have no care for customer service after. The last 4 flights I have taken wth Virgin, in total I have been delayed for 25 hours .. a whole day and more... they don't care.
For this reason we will never fly Virgin again. It's not like it was just once or twice.- Read Nina2507's review (110 words)
-
jackandjed
10th Jun 2009
jackandjed's review has yet to be rated - Be the first!
Report this review
booked online direct with virgin from Gatwick to Orlando
paid premium economy both ways.
cramped uncomfortable seats not worth the money for the extra £150 total was £600!!!!
My mum has special assistance and they would not allocate bulk hed seats on check in as they said they were already gone even though we checked in 5 hours before flight was due to depart!!!! Found out that they now keep the bulkhed seats for pssengers who are willing to pay extra on check in. I always thought ...- Read jackandjed's review (143 words)
-
Guest 8th Jun 2009
Guest's review has yet to be rated - Be the first!
Report this review
Surely I have discovered the worst aircraft food ever, this from a diner who has consumed an Easyjet tuna sandwich that was so dense I wonder how the aircraft took off with such a heavy load in the galley. So I write with some authority.... or opinion in any case about the dire state of Virgin Atlantic food.
Who would have thought in these days of Jamie Oliver and master chef food endorsements Virgin Atlantic could serve such awful, stale and over processed gunk. Virgin Atlantic food could o ...- Read Guest's review (454 words)
-
VFlyer
31st May 2009
VFlyer's review has yet to be rated - Be the first!
Report this review
We have flown Virgin's Premium Economy numerous times from Manchester to Orlando and I have to say it is well worth the extra cost.
The bubble (upstairs on a 747) is spacious and quiet, dedicated cabin crew and great facilities. The seats in premium are wide, comfortable and have a 38" pitch. Seats are two and two configuration, with a deep arm rest between and space to stand glasses (yes real glasses).
The isle is wide enough to take the cart down sideways and still have space to get past, ...- Read VFlyer's review (266 words)
Related categories
Web Links
-
Virgin Atlantic Airways - Popup
Includes online booking, frequent flyer information and special offer ... If you do not wish to receive cookies you will not be able to use the Virgin Atlantic website.
www. virgin-atlantic .com -
Virgin.com
Virgin.com - The global gateway for the Virgin Group ... Airline Voted Best in the Domestic Skies for the Second Year in a Row... ... Why not book a trip away with Virgin Atlantic to?
www.virgin.com -
Virgin Blue Home
Virgin Blue - Book cheap flights, car hire, accommodation and more at virginblue.com.au ... Virgin Blue Doubles Weekday Services to Port Hedland
www. virginblue .com.au -
Virgin Atlantic Flights - Virgin Atlantic UK - Flights Virgin
Virgin Atlantic have a reputation for quality onboard, and pride themselves on their reputation for great service, so when you book flights with Virgin Atlantic Airways, you are practically...
www. discount-airline-flights .co.uk -
Flights from Virgin America | Virgin Flights
Virgin America flights are available from virginamerica.com. Find virgin flights to many US destinations. ... Virgin America?s Loyalty Program
www. virginamerica .com -
ILS to host online auction for Virgin Atlantic Airways | Airline
ILS to host online auction for Virgin Atlantic Airways from Airline Industry Information free in Health provided by Find Articles. ... Airline Industry Information , March 16, 2007
findarticles.com -
Virgin Atlantic Airways wins the Best Business Class Lounge Award
VIRGIN ATLANTIC WINS BEST BUSINESS CLASS AIRLINE LOUNGE AWARD ... "Another win for Virgin Atlantic Airways being named winner of the Best Business Class Lounge Award" said Edward Plaisted (CEO of Skytrax),
www. worldairlineawards .com -
Fleet age Virgin Atlantic - Airfleets
Fleet age Virgin Atlantic - Online aircraft and airline database (fleet listing, production list of Airbus Boeing Douglas Embraer De Havilland..., crash database), flightlog database, aviation news ...
www.airfleets.net -
Virgin Atlantic Airways - Wikimedia Commons
English: Virgin Atlantic Airways is an international airline based in the United Kingdom. It belongs to the british Virgin Group.
commons.wikimedia.org -
Virgin Nigeria - Homepage
Virgin Nigeria fly to many destinations, including USA, Far East, South Africa and the Caribbean. Book your flights online, check flight status or view our schedules from our website. ... BOOK A FLIGHT
www. virginnigeria .com








Share this page: