James Duckett at the Old Custom House, Barnstaple Reviews

WRITE A REVIEW
★★★★☆
3.6 / 5
From 5 reviews
60% of users recommend this

  • Quality of service

  • Quality of food

  • Value For Money

Latest Reviews

★★☆☆☆
WRITE A REVIEW

“We went to James Duckett at the Old Custom House in...”

Written on: 03/11/2010

We went to James Duckett at the Old Custom House in Barnstaple for our anniversary dinner the reviews were very good so we thought it would be a good place to go. We were taken upstairs and it was cold and had very little atmosphere. Not to be deterred we ordered our food. The waiter was quite charming and asked us if we had enjoyed our first course which we did.

We ordered two mains and two side orders of potatoes and veg. It appeared on the menu as 'selection of vegetables;potatoes'... (read more)

Report this review
★★★★★
WRITE A REVIEW

“For the lady or gentleman who wrote the last review we...”

Written on: 18/04/2010

For the lady or gentleman who wrote the last review we were on the next table to you and with regards to the potatoes james sent you some mashed potatoes and the manager did not charge for these and offered his apologies for this to which your reply was and i quote as i was fully aware of your discretion on the matter 'I Jolly well hope so, I want a discount for this' The manager kindly gave you free coffee and offered even digestifs to rectify the situation but you still carried on... (read more)

Report this review
★☆☆☆☆
WRITE A REVIEW

“The staff did not have a clue, had no knowledge of the...”

Written on: 15/04/2010

The staff did not have a clue, had no knowledge of the few main courses on offer, served the wrong potatoes and muddled up the number of fish dishes and meat dishes for our party of six. The manager made matters worse by not apologising in a gracious manner. The next night we eat in Zena's also in Barnstaple where the standard of service and presentation was far superior. We will never go to the Customs House again and advice potential customers to do likewise. (read more)

Report this review
★★★★★
WRITE A REVIEW

“The most striking first impression of James Duckett...”

Written on: 31/05/2009 by BillJoy (1 review written)

The most striking first impression of James Duckett restaurant was the sheer professionalism of the organisation. We were greeted by the sharply dressed Manager and made to feel most welcome. Over a glass of bubbly at the bar we learnt the Manager was also a professional sommelier, so choosing a good wine to compliment our meal was an educational experience. Our meal was, without doubt, first class. There were zero negatives to report and we have no hesitation in recommending The Old... (read more)

Report this review
★★★★★
WRITE A REVIEW

“James Duckett at the Old Custom House is not to be...”

Written on: 07/01/2009 by finediner (1 review written)

James Duckett at the Old Custom House is not to be confused with the previous Old Custom House which closed in 2007. Chef James Duckett opened the restaurant in late summer 2008 having come to Barnstaple after a distinguished career in an impressive line up of top restaurants in London, across Europe and beyond. He makes great use of local ingredients with imaginative twists. Amuse bouche of parsnip and vanilla; starters may be Lundy crab bisque on noodles or fabulous risottos leading onto... (read more)

Report this review
overview

Share this page?

Business Owner?Claim your free Review Centre Star Rating badge now!
Claim your item page Take control of your reviews by setting up
your free Business Account