I have just read the above review of The Pinnacles and am wondering if this person is living in the same place as me!! I have been here since September and have had no issues. The staff are really friendly and are always willing to help me with any enquiries that I have. In regard to the Sky TV- there is only Sky Sports but this is more than most other student accommodations have in Sheffield! Plus the fact that there is freeview means I have all the channels I need- and the license is paid for so how can someone complain about something that is free!!? It is true there aren't any aerial sockets in the bedrooms but there is free internet access and you can watch TV over the net. There is also a huge flat screen TV in the common room so there are plenty of ways you can watch the box.
The cost for the smaller apartments has increased but then when I looked at other places to live, I realised that The Pinnacles is still way cheaper than most other places!
I have rebooked here for next year as I have found my stay here trouble free and excellent value for money. Anyone looking for accommodation for next year should definitely check this place out- and is somewhere that puts security first and asks visitors to sign in not a place you would like to live?