Hammonds Furniture Reviews - www.hammonds-uk.com

★★★★☆
4.4 / 5
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Latest Reviews

★★★★★

“Fitted wardrobes ”

Written on: 25/04/2017 by Paityn429 (1 review written)

Really happy with the wardrobes. He was hard working and professional and took a lot of care. Would recommend Hammonds… Read Full Review

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★★★★★

“New fitted wardrobes ”

Written on: 25/04/2017 by BrianGomm (1 review written)

We are very pleased with our new fitted wardrobes and was very impressed with how smoothly the process went, from the initial visit to the fitting everyone concerned was very professional and extremely competent at their job, the actual wardrobe is beautiful and of a high quality, I would like to especially thank our fitter who went the extra mile to finish the job on the same day and his work was exemplary… Read Full Review

By Hammondsonline

Written on: 25/04/2017

Hello,

Thank you for leaving us such a fantastic review. It's brilliant to hear that you are impressed with how smoothly the process went and that your wardrobe is beautiful and of high quality!

We will make sure your lovely feedback is passed onto the rest of the team.

Thank you for choosing Hammonds!

Jessica, from the online team

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★★★★★

“It really was "from now to wow"!”

Written on: 23/04/2017

The designer, the surveyor and the fitter were thorough and professional. The brochure has a "from now to wow" slogan. My new room is definitely "wow"!… Read Full Review

By Hammondsonline

Written on: 24/04/2017

Hello,

So happy to hear that your new room is "wow" and that you received a thorough and professional service.

I hope you enjoy your new furniture!

Jessica, from the online team

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★★★★★

“Bedroom furniture fitting”

Written on: 22/04/2017 by MrsAvis (1 review written)

Excellent 100% very good. Will recommend to my friends . From start to finish 100%… Read Full Review

By Hammondsonline

Written on: 24/04/2017

Hello,

Thank you so much for leaving such a brilliant review and for recommending Hammonds!

I'm delighted you received excellent service from start to finish.

Jessica, from the online team

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★★★★★

“Fantastic product and service ”

Written on: 22/04/2017 by Hanrahann (1 review written)

Fantastic service throughout. Our fitters Floyd Compton and son we're polite, friendly and true professionals. We're over the moon with the finished job. We would highly recommend Hammond's for fitted furniture… Read Full Review

By Hammondsonline

Written on: 24/04/2017

Hello,

I am absolutely delighted to read your fantastic five star review and that you are over the moon with the finished job, thank you very much for the recommendation!

It's brilliant to hear that you received fantastic service throughout, I will definitely pass your lovely feedback onto our fitters.

Thanks again and I hope you enjoy your new furniture!

Jessica, from the online team

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★★★★★

“Excellent Service and furniture!”

Written on: 20/04/2017 by PinkyJones (1 review written)

Excellent Service from day one and very happy with our Hammond Furniture. Will defiantly be recommend Hammond to family and friends… Read Full Review

By Hammondsonline

Written on: 20/04/2017

Hello

I am over the moon to hear that you would definitely recommend Hammonds and that you are very happy with your furniture from us.

Thank you so much for leaving us such a fantastic review, I will make sure your lovely comments are passed back to the team.

Jessica, from the online team

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★☆☆☆☆

“Fitted bedrooms... Absolutely disgraceful service...”

Written on: 20/04/2017 by 249Hurley (1 review written)

Fitted bedrooms... Absolutely disgraceful service provided from start to finish, from the communication with staff on the telephone to the doors for cupboards arriving being cut to the wrong size how can a company that make furniture every day make such a silly mistake,, fitting dates being changed numerous times, never being able to reach anybody to speak about this finally managed to speak to a member of staff after a week. When asked to cancel after feeling very mistreated only to be told if… Read Full Review

By Hammondsonline

Written on: 20/04/2017

Hello,

I am truly sorry to hear that you are so unhappy with the service we have provided.

We take customer satisfaction extremely seriously and I would like to look into this further for you and try to get this resolved.

I will send you a private email now, please can you respond with your account number and postcode so I can ask a member of the team to give you a call?

Apologies again,

Jessica, from the online team

UPDATE

Hello,

I have spoken to my colleague in customer service who has advised they have spoken to you and have been able to resolve this for you.

Although I am sorry that you were very unhappy with the service I am really pleased we have managed to sort this out for you.

Jessica, from the online team

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★★★★★

“Delighted”

Written on: 19/04/2017 by Macfarlanes (1 review written)

We're delighted with the service we have had from Hammonds. From meeting in store to plan and to finished furniture all has been professionally done. An excellent job. We would certainly recommend this experience to friend and family. The furniture is just right for the room and fits the space perfectly. There was a lot of moving of parts for the fitter from van to room but done with no fuss… Read Full Review

By Hammondsonline

Written on: 19/04/2017

Hello,

I'm so happy to hear that Hammonds did an excellent, professional job with no fuss! I'm also really pleased that you are delighted :)

Thank you very much for the recommendation and for choosing Hammonds!

I hope you enjoy your new furniture.

Jessica, from the online team

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★★★☆☆

“Ok service”

Written on: 18/04/2017 by tkPrince54 (1 review written)

The fitters have been fantastic they have both done a fantastic job really happy with there work and the girls on the phones in customer services are so helpful​ helping with the problems we have had and correcting them quickly. The person who first came out to us to design the bedrooms made a few mistakes ie colour of the bedrooms and how many rooms ,amount of deposit we had to pay and this has held everything up,we are still waiting for a finished job as some doors have been made the wrong… Read Full Review

By Hammondsonline

Written on: 19/04/2017

Hello,

I'm really pleased that our fitters have done a wonderful job and that you found our customer service team to be so helpful. However, I'm sorry to hear that you have experienced a few problems and that you are still waiting for some doors to be fitted.

I'm keen to get this resolved for you so I have asked a member of our customer service team to give you a call this morning.

Thank you for leaving us such an honest review and apologies again for the issues you have experienced.

Jessica, from the online team

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★★★★★

“Fitted wardobe”

Written on: 13/04/2017 by MPollard (1 review written)

A lovely looking wardrobe fitted beautifully. Loads of space which was designed to maximise every opportunity. Can't wait to use it!… Read Full Review

By Hammondsonline

Written on: 18/04/2017

Hello,

I'm very pleased to hear you can't wait to use your lovely new wardrobe and that it was fitted beautifully.

Thank you for choosing Hammonds!

Jessica, from the online team

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★★★★★

“Quality, Value for Money & Easy Transaction”

Written on: 13/04/2017 by MHNeill (1 review written)

Arrived on time and conducted the work with good speed and professionalism. The fitter, Giovanni was very knowledgeable and helpful. The wardrobes are stunning and very nice quality. Love the finish. They have really set the room off with a sense of style and quality. The designer was helpful on the initial consultation. I found this part of the transaction the most helpful by comparison to Sharps which had the opportunity to quote for this work but completely got it wrong and were… Read Full Review

By Hammondsonline

Written on: 13/04/2017

Hi,

Thank you so much for leaving us this fantastic 5 star review :) we are delighted to hear how pleased you are with your wardrobes and that you were so impressed with Giovanni's work! We hope you enjoy your wardrobes for many years to come.

The Hammonds online team

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★★★★★

“Definitely 5*”

Written on: 12/04/2017 by 494McIntyre (1 review written)

5* rating to Hammonds for our fitted bedroom furniture - from showroom through design and fitting. A special mention to the person I dealt with for his excellent work and attention to detail… Read Full Review

By Hammondsonline

Written on: 18/04/2017

Hello,

Thank you for leaving such a fantastic 5 star review! I'm delighted that you received excellent work and attention to detail.

I hope you enjoy your new furniture.

Jessica, from the online team

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★★★★★

“Absolutely thrilled!!”

Written on: 12/04/2017 by Jwarrington (1 review written)

We were not sure about fitted furniture as our house is old so the walls are not straight and the flooring anything but level. We need not have worried. The Hammonds designer was thorough and patient and the end result is fabulous. Mel the fitter has worked very hard for three days to finish our room to a very high standard. Nothing was too much trouble for him and he has done a brilliant job. We are absolutely thrilled and would happily recommend Hammonds and especially Mel to anyone. We will… Read Full Review

By Hammondsonline

Written on: 13/04/2017

Hello,

Thank you so much for this glowing review! It's wonderful to hear how pleased you are with your new furniture, especially as we were able to work with your uneven walls and floors.

Your recommendation is hugely appreciated - thanks!

Charlotte, from the online team

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★★★★☆

“Study Furniture Fitted”

Written on: 12/04/2017 by JaniyahMcDowell92 (1 review written)

We had study furniture fitted, the quality of furniture and the fitter did an excellent job. The only negative was that Hammonds had allocated only one day for fitting the furniture. The fitter was here from 8.15am and did not leave until 8.45pm, this was unacceptable that he had to work such long hours and we have a small child who we needed to get to bed but was difficult with sawing and drilling. This was not the fitters fault as he did an excellent job but Hammonds for not allocating the… Read Full Review

By Hammondsonline

Written on: 13/04/2017

Hello,

Thank you so much for taking the time to write us a review and leave us this important feedback.

We always try to book the right time needed for a job but there are occasions when it does take longer than expected. I ever so sorry to hear that this meant the fitter worked into your evening and you were unable to put your child to bed. Please feel assured I will feed this back to the relevant team and we will try and make improvements so this doesn't happen moving forward.

Hope you enjoy your new furniture.

Charlotte, from the online team

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★★★★★

“Fitted wardrobe in recess ”

Written on: 12/04/2017 by MissWest (1 review written)

I had a fitted wardrobe in the recess of my sons room as we had so much lost space in this area, the wardrobe looks amazing and my son loves it. which for a 14 year old is a great achievement. The gentleman who did the work was very professional and did a fantastic job. I am very happy to say the work Hammonds did was excellent and I will be going back to do my room. Thank you very much… Read Full Review

By Hammondsonline

Written on: 12/04/2017

Hello,

I'm delighted to hear your son likes his new wardrobe and that it has really helped to maximise the space in his bedroom.

Thank you for taking the time to leave us a review and let us know.

All the best,

Charlotte, from the online team

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★★★★★

“Happy with Hammonds Fitter”

Written on: 11/04/2017 by CSGLOVER (1 review written)

He was punctual, worked hard to finish the installation to the highest standard. Left the place clean and tidy when he left. Would have no hesitation to recommend this Hammons Fitter… Read Full Review

By Hammondsonline

Written on: 13/04/2017

Hello,

Thank you for this lovely review of one of our fitters. I'm delighted to hear he was punctual, hardworking and left your home clean and tidy.

All the best,

Charlotte, from the online team

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★★★★★

“1st rate job”

Written on: 11/04/2017 by PeterF1954 (1 review written)

As always a pleasant workman who has done a fantastic job… Read Full Review

By Hammondsonline

Written on: 12/04/2017

Hello,

Delighted you think so! Thanks for letting us know.

Enjoy your new furniture.

Charlotte, from the online team

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★★★★★

“High quality wardrobe”

Written on: 11/04/2017 by Chandler391 (1 review written)

Very pleased with our new sliding doors wardrobe. We ordered through John Lewis not realising that they are actually Hammonds wardrobes! Very pleased with the quality. Highly recommend! … Read Full Review

By Hammondsonline

Written on: 11/04/2017

Hello,

I'm delighted Hammonds has impressed you and that you're pleased with the quality of your new sliding wardrobes!

Thanks for the recommendation - it's hugely appreciated.

Charlotte, from the online team

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By Hammondsonline

Written on: 12/04/2017

Hello,

It's wonderful to hear you are pleased with the quality of your new sliding wardrobes!

Thanks for letting us know and for your recommendation - it's hugely appreciated.

All the best,

Charlotte, from the online team

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★★★★★

“A fantastic service from start to finish. ”

Written on: 10/04/2017 by Lovemynewhouse (1 review written)

A fantastic service from start to finish and a great product. The initial consultation was extremely thorough and there was no pressure to buy. Excellent communication throughout. We were particularly impressed with our fitter, the finish was very professional and he left our bedroom cleaner than it was before he came! We are delighted with our new fitted wardrobes, they provide lots of storage and look amazing… Read Full Review

By Hammondsonline

Written on: 11/04/2017

Hello,

Thank you so much for taking the time to leave us such a fantastic review. It's great to hear you're pleased with the level of service you received and that your fitter was extremely professional and conscientious in your home!

Enjoy your new wardrobes - thrilled they look fab and provide you with lots of extra storage space!

Charlotte, from the online team

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★★★★★

“Excellent service from start to finish. ”

Written on: 10/04/2017 by Stephb80 (1 review written)

Brilliant quality product. This is the third room Hammonds have done for us & we wouldn't hesitate in recommending them to family & friends!… Read Full Review

By Hammondsonline

Written on: 11/04/2017

Hello,

Thrilled to hear you're pleased with your new Hammonds furniture for the third time!

We really appreciate you recommending us to your family and friends.

Thanks for the review!

Charlotte, from the online team

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