Hammonds Furniture Reviews - www.hammonds-uk.com

★★★★☆
4.0 / 5
1052
76% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

? Ask our helpful community of experts about this product or company
Hammonds Furniture - www.hammonds-uk.com - Ask a question now

Media Gallery for Hammonds Furniture - www.hammonds-uk.com

Hammonds Furniture - www.hammonds-uk.com
Hammonds Furniture - www.hammonds-uk.com

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★★★★★

“Fitted wardrobe”

Written on: 17/04/2015 by Watsonjs195 (1 review written)

Fitter arrived early. Worked quickly and with attention to detail. Fitter polite, professional and friendly. Fitter quickly noted one door incorrect way around and second appointment agreed to change. Hammonds telephoned to apologise. Would recommend… Read Full Review

Report this review
★★★★★

“Excellent, product and service”

Written on: 16/04/2015 by Rabritrudes (1 review written)

We had been looking for a dark wood unit to match our other furniture, Hammonds supplied exactly what we had been looking for at a realistic cost. Everyone turned up when they were supposed to and did an excellent job, we would happily reccomend Hammonds, and would use them again in the future… Read Full Review

By Hammondsonline

Written on: 17/04/2015

Thank you for taking the time to leave this five star review. I am so pleased that you are impressed with your new furniture and that you would happily recommend us :)

Thank you for your valued custom.

Laura from the online team

Reply to this comment
Report this review
★★★★★

“A job well done”

Written on: 15/04/2015 by zolacam (1 review written)

The wardrobes were delivered and fitted on time with no delays or setbacks. The fitter did a brilliant job fitting wardrobes in our twin granddaughters bedroom. He was efficient, polite and cleared away all rubbish. We are pleased with the quality although we will need him to come back to make a slight adjustment as one of the doors is sticking, but overall very pleased with the job. … Read Full Review

By Hammondsonline

Written on: 16/04/2015

Hi,

Thank you for taking the time to leave this 5 star review :) we appreciate it. It's great to know you are happy with the product and service you have received. Don't hesitate to get in contact if anything else pops up, I will make sure that the stuck door is looked in to. I will send you a direct message with regards to this.

Thanks again,

Jason from the online team

Reply to this comment
Report this review
★★★★★

“Good products, good customer service”

Written on: 10/04/2015 by 401Burnham (1 review written)

The quality of the bedroom fitments is excellent & the customer service couldn't be bettered. From start to finish, I felt valued as a customer & nothing was too much trouble. From the initial sales person in the store, to the designer at my home, then the surveyor & finally the fitting, which was done to a very high standard, & I was very happy with the end result. I would recommend Hammonds to anyone & would certainly use them again. I also feel that the price was competitive & overall, very… Read Full Review

By Hammondsonline

Written on: 13/04/2015

Thank you for taking the time to leave this five star review. I am so thrilled to hear that you are impressed with your new bedroom and the service received. We appreciate all the feedback we receive from our customers and I will make sure your great recommendation is passed on to the whole team :)

Thank you for your valued custom.

Laura from the online team

Reply to this comment
Report this review
★★★★★

“Hammonds are great”

Written on: 10/04/2015 by MaryMoon (1 review written)

Hammonds have installed a dressing room and three items in my bedroom. I am totally delighted with their service, the quality of the workmanship and the ten year guarantee. At each stage the people with whom I have been in contact have been friendly, courteous and professional. We are just about to use them again!… Read Full Review

By Hammondsonline

Written on: 10/04/2015

Thank you for taking the time to leave this five star review. I am so pleased to hear that you are so delighted with the service you received and the quality of the workmanship. We appreciate all the feedback we receive from our customers and I will make sure your kind words are passed on to the whole team :)

Laura from the online team

Reply to this comment
Report this review
★★★★★

“It put a smile on my face!”

Written on: 10/04/2015 by urButcher82 (1 review written)

This wardrobe mirrored fitting was my second business deal with Hammonds, and I was just as delighted as I was the first time. I cannot fault anything from start to finish. Your ref: 91943. F… Read Full Review

By Hammondsonline

Written on: 10/04/2015

Thank you for taking the time to leave this five star review. I am so thrilled to hear that you chose us to help transform your home for a second time and that you are pleased with your Hammonds experience.

Thank you for your valued custom.

Laura from the online team

Reply to this comment
Report this review
★★★★★

“hammonds wardrobes and units are excellent”

Written on: 09/04/2015

From the initial enquiry to ordering,through to the survey & finally the actual fitting of both the wardrobes and then the sideboard unit was a very easy process.I had no qualms in ordering as I had seen my daughters fitted dressing room that they did for her and was very impressed with the quality. I was not disappointed I am very very pleased with everthing. All the people involved are very helpful,pleasant and professional. I was kept informed by phone and letters on the progress of my… Read Full Review

By Hammondsonline

Written on: 10/04/2015

Thank you for taking the time to leave this five star review. I am so pleased to hear that you are so impressed with your new wardrobes and side unit- I will make sure your kind words are passed on to the whole team!

Thank you for your valued custom.

Laura from the online team

Reply to this comment
Report this review
★★★★★

“Fitted bedroom furniture”

Written on: 09/04/2015 by Cherishf323 (1 review written)

Excellent service from a friendly and professional team - a credit to Hammonds… Read Full Review

By Hammondsonline

Written on: 10/04/2015

Thank you for taking the time to leave this five star review! I am so thrilled to hear that you are impressed with the service you received and the professionalism of our staff.

I hope you enjoy your new furniture.

Laura from the online team

Reply to this comment
Report this review
★★★★★

“Excellent service and wonderful wardrobes”

Written on: 09/04/2015 by Malloyfh398 (1 review written)

Had my wardrobes fitted which I ordered through Hammonds. The wardrobes are lovely and a very good quality. Very sturdy and the doors are soft close. It has been a very good experience from start to finish. The designer and surveyor were very nice and made sure we were happy with what we ordered. Tim who fitted the wardrobes was a very nice and worked extremely hard. He kept everything clean and tidy and did a wonderful job. We are extremely pleased and would recommend Hammonds and their… Read Full Review

By Hammondsonline

Written on: 10/04/2015

Thank you for taking the time to leave this five star review. We appreciate all the feedback we receive from our customers and I am so happy to hear that you are pleased with your new wardrobes and your kind words about our fitter!

I will make sure your great review is passed on to the whole team :)

Laura from the online team

Reply to this comment
Report this review
★★★★★

“Pleased with everything”

Written on: 08/04/2015 by vb53 (1 review written)

All went smoothly from the initial planning visit in a very cold bungalow undergoing renovation so no heating, to the end of the fit today. Well done to the fitters who arrived on time and all work completed and looks brilliant. Thanks. No hesitation in recommending Hammonds… Read Full Review

By Hammondsonline

Written on: 09/04/2015

Thank you for taking the time to leave this five star review. I am so happy to hear that you are pleased with your new furniture and your kind words about our fitter :)

I will make sure your great recommendation is passed on to the whole team!

Laura from the online team

Reply to this comment
Report this review
★★★★★

“Superb”

Written on: 07/04/2015

Another wonderful experience. The fitting of our den/study furniture was excellent, the fitter going over and above the designer's plans to ensure that the room was as we wanted. 90313… Read Full Review

By Hammondsonline

Written on: 08/04/2015

Hi,

Thank you for taking the time to leave this 5 star review, it's great to know you've had another wonderful experience.

We hope you enjoy the furniture,

Jason from the online team

Reply to this comment
Report this review
★★★★★

“Hammonds Bedroom Furniture De-laminating - Guarantee Claim”

Written on: 05/04/2015 by bluechristo (1 review written)

I have three bedrooms that have Hammonds furniture and the service, supply and installation had been very good. However, my Bedroom furniture has significant de-lamination (Peeling) of the veneer after 6 years and the furniture has been carefully looked after. Clearly there is a manufacturing problem. I couldn't contact the Claims department so I went to my local Hammonds store at Basildon. The store manager sorted the matter out and a claim form has now been received. Often sales persons… Read Full Review

By Hammondsonline

Written on: 08/04/2015

Hi,

Thank you for taking the time to leave this 5 star review and for your continued loyalty to Hammonds :) It's great to know that you are happy with the after sales service received in relation to the problem you have had, and I will pass your kind words on the the Basildon store. We hope all of your issues get resolved to the highest order.

Thanks again,

Jason from the online team

Reply to this comment
Report this review
★★★★★

“New fitted bedroom furniture.”

Written on: 03/04/2015 by stephyc (1 review written)

We are really pleased with the service we have received from Hammonds and with the quality of the furniture once fitted. They have a huge choice of finishes for their fitted wardrobes and the build quality is really substantial. The fitter was very professional and helpful… Read Full Review

By Hammondsonline

Written on: 07/04/2015

Hi,

It's great to know you are so pleased with the options available and the quality of our product now it has been fitted. We appreciate you taking the time to leave this 5 star review :)

Thanks for the kind words,

Jason from the online team

Reply to this comment
Report this review
★★★★★

“New bedroom fitted furniture”

Written on: 03/04/2015 by Markcygnet (1 review written)

We are very pleased with our new bedroom . Again hammonds have delivered. The fitter worked very hard was polite , tidy and went above and beyond just fitting the bedroom even making some ad hoc improvements with our consent mark… Read Full Review

By Hammondsonline

Written on: 07/04/2015

Hi,

Thank you for taking the time to leave this 5 star review, I will make sure your kind words are shared with the rest of the team and the fitter.

It's great to know you are so happy with the new bedroom, we hope you enjoy the furniture.

Thanks again,

Jason from the online team

Reply to this comment
Report this review
★★★★★

“Ha minds are Tops!”

Written on: 03/04/2015

Delighted with our furniture ... We were informed at all stages of our order and your staff were all very helpful and polite. Wish we had known of you long ago!… Read Full Review

By Hammondsonline

Written on: 07/04/2015

Hi,

It's great to know you are so happy with the furniture and the service received. Thank you for taking the time to leave this 5 star review :)

Thanks again,

Jason from the online team

Reply to this comment
Report this review
★★★★★

“Excellent service”

Written on: 02/04/2015

Tim has today fitted wardrobes in our spare room. We are extremely pleased with them and fit the room permanently. Tim has been extremely helpful and has done a excellent job. We would happily recommend both Hammonds and Tim… Read Full Review

By Hammondsonline

Written on: 07/04/2015

Hi,

Thank you for this 5 star review, we appreciate you taking the time to leave it. I will make sure your kind words are shared with Tim :)

Thanks again,

Jason from the online team

Reply to this comment
Report this review
★★★★★

“Our New Bedroom”

Written on: 01/04/2015 by studland1946 (1 review written)

We are very pleased with our new Bedroom from Hammonds Everything has gone very well from start to finish. Would like to say the fitter was brilliant on time and worked very hard Thank you everyone… Read Full Review

By Hammondsonline

Written on: 02/04/2015

Hi,

It's great to know you are so happy with the service from start to finish. We appreciate you taking the time to leave this 5 star review. I will pass your kind words on to the fitter.

Thanks,

Jason from the online team

Reply to this comment
Report this review
★★★★★

“Review of Hamonds fitted wardrobes”

Written on: 01/04/2015 by GabrielShead (1 review written)

Good Workmanship very helpful and friendly… Read Full Review

By Hammondsonline

Written on: 02/04/2015

Hi,

Thank you for the 5 star review, we appreciate you taking the time to leave it. It's great to know you are so happy with the workmanship.

Jason from the online team

Reply to this comment
Report this review
★★★★★

“Great service ”

Written on: 31/03/2015 by Davidsonno119 (1 review written)

The service I have receive has been great. All staff have been friendly and helpful. They have given great advice with regards to help with the design and have answered any questions. I couldn't be more than happy with the service I have received. I particularly liked how approachable the staff was and they were not intimidating in the slightest. The work was carried out quickly and all suited around my schedule… Read Full Review

By Hammondsonline

Written on: 01/04/2015

Hi,

Thank you so much for taking the time to leave this 5 star review, we appreciate it. We will make sure your kind words are passed on to the staff with regards to how happy you were with the service.

Thanks again,

Jason from the online team

Reply to this comment
Report this review
★☆☆☆☆

“I don't recommend!!!”

Written on: 31/03/2015 by Niezadowolona (1 review written)

We have been waiting for our kichen furniture installation for over 3 months and we were told is it going to be 4-6weeks. We have got little girl and not having kichen (sink,hop,cooker...) for that long is very hard. We are very disappointed,tired and frustrated!!!… Read Full Review

By Hammondsonline

Written on: 01/04/2015

I'm very sorry to hear that there has been such a delay to your kitchen installation. A dedicated member of our customer service team would really like to speak to you to try and resolve this as soon as possible- Would you be able to send your full name and account number to OnlineHelp email address and we will be in contact as soon as possible.

Laura from the online team

Reply to this comment

Anna7111's Response to Niezadowolona's Review

Written on: 01/04/2015

Go and see the lady designer in magnet if you are on Brighton area! And get your full refund from hammonds! Just had our kitchen fitted by them, they were excellent, shame they don't fo bedroom as got my bedroom from hammonds and still waiting for it to be completed!!! Ongoing saga lots of promised but no action ! Fedup and very frustrated ...

Reply to this comment
Report this review Read 2 Comments
overview