Hammonds Furniture Reviews - www.hammonds-uk.com

★★★★☆
3.8 / 5
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Latest Reviews

★★★★★

“Excellent Workmanship”

Written on: 21/09/2014 by Karinas7 (1 review written)

I was very impressed by the way the wardrobe I bought was assembled. The workman was very professional and went out of his way to help us. He was also very understanding about the condition of the apartment and kept it in a pristine state throughout his work. He also did the assembly in less time that the 4-5 hours specified. I am very happy with his work and the product and would recommend Hammonds to anyone. Thanks for a wonderful experience… Read Full Review

By Hammondsonline

Written on: 22/09/2014

Hi Karina

Thank you for this lovely review! It is so great to hear your comments about our fitter and your new wardrobes- I will make sure your review is passed on to the whole team :)

Thank you for choosing Hammonds.

Laura from the online team

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★★★★★

“Hammonds exceeded expectations”

Written on: 19/09/2014 by Hastingsxg227 (1 review written)

Ref 74306 We had never used Hammonds before so were brand new customers. Firstly the designer did a great job demonstrating exactly how our fitted wardrobes would look using the latest technology. He agreed a price with us, he explained the whole process so everything was clear. The he fitter arrived, he covered all the floor areas to protect the carpet. He did a brilliant job,, and cleaned up everything at the end. The fitted furniture has completely changed the room. Thank you, and do… Read Full Review

By Hammondsonline

Written on: 22/09/2014

Thank you for taking the time to leave this five star review. I am so pleased to hear that you are happy with your new furniture and to hear your lovely comments about our designer and fitter. I will make sure your review is passed on to the whole team :)

Thank you for your valued custom.

Laura from the online team

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★★☆☆☆

“shockingly poor service and misrepresentation! ”

Written on: 19/09/2014 by RaelynnCox308 (1 review written)

Currently having two bedrooms fitted out and spending a lot of money. Since the day the fitter arrived its been a stressful experience to say the least! Day 1: Fitter arrives and advises that he doesn't have all the material and spend almost 2 hours with his people on the phone to try and resolve this. He then advises that the estimated time of 2 days to fit both rooms would be impossible, more like 4 to 5 days! I advised this is not possible for me and why Hammonds didn't make this clear to… Read Full Review

By Hammondsonline

Written on: 19/09/2014

Hi,

We are so sorry to hear you have not been happy with the service so far. We take your feedback very seriously and want to ensure we rectify this situation as quickly and efficiently as possible.

Please could you reply with your account number so we can ensure someone contacts you as soon as possible to discuss your experiences so far and to make further arrangements for you.

Apologies again,

Alex from the online team

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★★★★★

“Perfect”

Written on: 18/09/2014 by Ash-82 (1 review written)

Fantastic work, lovely and polite fitter. The wardrobe looks gorgeous. Thank you. … Read Full Review

By Hammondsonline

Written on: 19/09/2014

Hi

Thank you for taking the time to leave this five star review. I'm so pleased to hear the fitter was lovely and polite and that you are happy with your new wardrobes! I'll make sure your comments are passed on to the whole team.

Thank you for your valued custom
Alex from the Online Team

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★★★★★

“Welshgirl”

Written on: 10/09/2014 by 2221 (2 reviews written)

What a wonderful experience we had dealing with Hammonds.The furniture are of good quality,the service was fantastic and our bedroom looks amazing.It was also nice to receive a call from Hammonds two days after the work was completed to ask if we were happy with everything.Which we were of course.Would highly recommend to my family and friends… Read Full Review

By Hammondsonline

Written on: 11/09/2014

Hi

Thank you for taking the time to leave this five star review. I'm so pleased to hear that you enjoyed your Hammonds experience and received great service from our team. I'll make sure your comments are passed on to everyone.

Thank you for your valued custom
Laura from the Online Team

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★★★★★

“Welshgirl”

Written on: 10/09/2014 by 2221 (2 reviews written)

What a wonderful experience we had dealing with Hammonds.The furniture are of good quality,the service was fantastic and our bedroom looks amazing.It was also nice to receive a call from Hammonds two days after the work was completed to ask if we were happy with everything.Which we were of course.Would highly recommend to my family and friends… Read Full Review

By Hammondsonline

Written on: 11/09/2014

Hi

Thank you for taking the time to leave this five star review. I'm so pleased to hear that you enjoyed your Hammonds experience and that you're happy with your new furniture and the service you received from our team. I'll make sure your lovely comments are passed on to everyone!

Thank you for recommending Hammonds
Laura from the Online Team

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★★★★★

“Great Result”

Written on: 10/09/2014

We are delighted with our new study from Hammonds. The original designer was helpful and open to suggestions, the surveyor improved the basic plan including us in every step and the fitter was fantastic. He worked so hard and his work was meticulous. We are really pleased with the room now the cupboards are filled and the curtains are up. We would recommend this company. Well Done and thank you. 74028… Read Full Review

By Hammondsonline

Written on: 11/09/2014

Hi
Thank you for taking the time to leave this positive review. I'm delighted that you're pleased with your new study. It's also really nice to hear that our surveyor was really helpful! I'll make sure your comments are passed on to the whole team.

Thank you for your values custom
Laura from the Online Team

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★★★★★

“highly recommended.”

Written on: 10/09/2014

Having seen Hammonds' installations before I was fairly convinced my new bedroom furniture would be good. It passed all my expectations. There was limited space in the room but the suggestions made by the expert representative made full use of every nook and cranny and I got everything I wanted in a neat and uncluttered way. I particularly liked the use of a corner unit at the end of the wardrobe unit as it gave a smooth curved finish rather than a harsh square ending. I love the Gardenia… Read Full Review

By Hammondsonline

Written on: 10/09/2014

Hi

Thank you for taking the time to leave this positive review. I'm so pleased to hear that your new bedroom furniture has surpassed your expectations and made the most of the limited space available as well creating a relaxing and restful space. I'll make sure your lovely comments are passed on to our whole team.

Thank you for your valued custom
Laura from the Online Team

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★★★★★

“Hammonds delivered a great service and high quality work.”

Written on: 09/09/2014 by fraser17 (1 review written)

The salesman was very positive, giving us lots of good ideas of how to make the best use of the space we have available, coming up with a solution that was elegant and has improved the room immensely. Next, the surveyor paid great attention to detail measuring and fine tuning the ideas we had. One room had particularly tricky space with curved ceilings etc. but he took his time and gave us detailed print-outs of the design. The fitters were friendly, efficient and prompt. They consulted me on… Read Full Review

By Hammondsonline

Written on: 10/09/2014

Hi
Thank you for taking the time to leave this positive review. I'm so happy to hear that your room has been improved by our furniture and that you were pleased with the service you received from our team. I'll make sure your lovely comments are passed on to the whole team!

Thank you for your valued custom.
Laura from the Online Team

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★★★★★

“Brilliant from start to finish....”

Written on: 09/09/2014 by Shodgkinson30 (1 review written)

I had never used Hammonds before, neither had anyone I knew. It's always a worry when making such a large purchase, and if you listened to every review you would never buy anything. There was no need to worry, from design to installation everything ran smoothly, staff were professional and in touch when they needed to be (not too over the top) The fitters were so polite, tidy and efficient. Customer services called the morning after to check that we were happy with everything. What more can… Read Full Review

By Hammondsonline

Written on: 09/09/2014

Hi

Thank you for taking the time to leave this positive review. I'm really pleased that you love your new Elkin wardrobes and that you are happy with the service you received from the Hammonds team. I'll make sure your comments are passed on to everyone!

Thank you for recommending Hammonds
Laura from the Online Team

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★★★★★

“HIGH STANDARD WORK”

Written on: 08/09/2014 by Andresq323 (1 review written)

I am so pleased with my wardrobes now I fitted the 3 bedrooms and they are simply awesome the finish makes it unique and stylist even the children are so happy. It took only 4 weeks to complete my order , the service was swift and professional from the designer,representative till the end with the carpenter. I surely recommend this company and think they are the BEST! everything was perfect i cannot think of any weaknesses really… Read Full Review

By Hammondsonline

Written on: 08/09/2014

Hi

Thank you for taking the time to leave this positive review. I'm so happy to hear that you are happy with your new wardrobes in three bedrooms and the excellent service you received from our team. I'll make sure your lovely comments are passed on to the whole team.

Thank you for your valued custom
Laura from the Online Team

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★★★★★

“Bedroom furniture review”

Written on: 06/09/2014 by Foxbrooker (1 review written)

I would like to say how happy my wife and I are with the fitment of our bedroom furniture. The fitter was extremely friendly and confident in his duties. He was very precise with all measurements and left no errors. I would recommend Hammonds for any furniture fitments and the cost was less than I expected. … Read Full Review

By Hammondsonline

Written on: 08/09/2014

Hi

Thank you for taking the time to leave this positive review. I'm so happy to hear that you are happy with your new bedroom furniture and the service you received from our team. I'll make sure your comments are passed on to the whole team.

Thank you for recommending Hammonds
Laura from the Online Team

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★☆☆☆☆

“A very bad experience ”

Written on: 06/09/2014 by shasan1 (1 review written)

With a reputable firm such as Hammonds you would expect a first class service. My wife ordered fitted wardrobes for our house which were not in the cheap side but we trusted the sales person who ensured us that the installation and customer care would be of good quality. The installation was the worst experience for myself and my wife. The individual installing the wardrobes left many parts of the installation in the bad state including the masticing which was purposely applied thickly to… Read Full Review

By Hammondsonline

Written on: 08/09/2014

Hi

I'm disappointed to hear that you are unhappy with the service you received from Hammonds. A member of our team would like to contact you as soon as possible to discuss how we can rectify this situation. Would you mind getting in touch with your account number and contact details through our Online Help Email address? OnlineHelp@Hammonds-uk.com

Thank you
Laura from the Online Team

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By Hammondsonline

Written on: 09/09/2014

Hi

I'm sorry to hear that you were disappointed with your Hammonds experience. I understand a member of our team has now been in touch to arrange for a French Polisher to attend and rectify the problems. Please do let me know if I can be of any further assistance.

Laura from the Online Team

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★★★★★

“PRODUCT & FITTING”

Written on: 04/09/2014 by MaeveMcCollum486 (1 review written)

I ordered my new bedroom from Hammonds after extensive research. I was impressed from the start with the salesman, who was very informative and helpful with all aspects of the order. The fitter came and got on with the job. He was excellent. He was very helpful, pleasant and didn't seem to mind when I was asking questions. I would recommend the whole experience of buying a fitted bedroom from Hammonds. I also want to mention the staff in the shop. they also were very pleasant and helpful… Read Full Review

By Hammondsonline

Written on: 05/09/2014

Thank you for taking the time to leave this five star review. I am so thrilled to hear your lovely comments about our staff and that you would be happy to recommend us :)

I will make sure your lovely review is passed on to the whole team!

Laura from the online team

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★★★★★

“Perfection”

Written on: 03/09/2014 by RebeccaDale (1 review written)

Very efficient fitting. Very pleased with outcome. Expensive bedroom but quality is excellent. I have gone for the Palladian range as found it in Hammonds and could not find anything of similar quality anywhere else. Loved being able to personalise the layout of wardrobes to gain maximum storage. I was pleased with level of advice and ideas provided at design stage. All staff were very friendly and efficient at each stage. Only negative was Hammonds wanted to charge me £150 to change delivery… Read Full Review

By Hammondsonline

Written on: 03/09/2014

Thank you for taking the time to leave this five star review. I am so thrilled that you are pleased with your new furniture and to hear your lovely comments about our staff.

I will make sure your comments regarding the delivery date charge is passed on to the relevant team for feedback.

Thank you for your valued custom!

Laura from the online team

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★★★★★

“Wow wow wow!!!! Amazing Service, Amazing quality”

Written on: 03/09/2014 by Stevegburgess (1 review written)

We found Hammonds on the web. Made appointment online and received a visit from the advisor. She was very friendly and took all our thoughts and opinions into account, we ended up with a great design. Surveyer came out and double checked everything and the fitters (Mark and his Son Ethan) were hard working, polite and took care to look date our property. The finished fitted wardrobes were fantastic, we are so made up with them. They are not the cheapest to buy but the service, quality and… Read Full Review

By Hammondsonline

Written on: 03/09/2014

Thank you for taking the time to leave this five star review. I am absolutely thrilled to hear about your Hammonds experience and your lovely comments about our surveyor and fitter- I will make sure your review is passed on to the whole team!

Thank you for your valued custom :)

Laura from the online team

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★★★★★

“5 star bedroom”

Written on: 03/09/2014 by 113Thomson (1 review written)

I would definitely recommend Hammonds for future bedroom furniture as my overall experience from start to finish was excellent All of the staff at Hammonds were very pleasant and everything was completed on schedule. My only complaint is that I should have asked Hammonds to renew all my bedroom furnishing years ago. I am absolutely delighted that I have a 5 star bedroom which looks better than some hotel rooms… Read Full Review

By Hammondsonline

Written on: 03/09/2014

Thank you for taking the time to leave this five star review! I am so pleased that you are delighted with your new bedroom and that you would be happy to recommend us :)

We would love to see your five star bedroom - make sure you tweet us the transformation images.

Thank you for your valued custom.

Laura from the online team

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★★★★★

“Premium quality sliding doors and excellent service”

Written on: 01/09/2014 by minnard36 (1 review written)

Hammonds provided me with smoky mirror sliding doors for my bedroom. From start to finish, the service was excellent. The rep who came to my house also gave me a good discount and the gentleman who fitted the doors was polite, very professional and cleared away all the mess. Five stars!… Read Full Review

By Hammondsonline

Written on: 02/09/2014

Thank you so much for taking the time to leave such a positive review. It's great to hear you felt Hammonds did a brilliant job throughout the whole process. I will make sure your feedback is passed on to the whole team! Thank you for your valued custom. Eric from the online team

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★☆☆☆☆

“How bad it can get”

Written on: 31/08/2014

Kitchen delivered with a promise of fitting to start by 9am that day - no fitter arrived - telephoned to find out when fitter would attend to be eventually told fitter not available. Given two options look for own fitter or they find one. After insisting they find one two days later they had still not found one! Technical manager supposed to contact from day one but at day 10 still no contact received. Only contact from customer services desk who keep promising contact from technical… Read Full Review

By Hammondsonline

Written on: 01/09/2014

Hello

I'm so sorry to hear that there was a delay to your installation and that the technical manager did not get in touch. We appreciate all feedback we receive from our customers and we will make sure your comments are passed on to the relevant teams for future consideration.

I understand that you have spoken to our customer service team and that a project manager and technical manager will be visiting you on Friday.

Please do let me know if I can be of any further assistance.

Laura from the online team

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★★★★★

“A NEW BEDROOM!”

Written on: 29/08/2014 by AlanLeach (1 review written)

We were delighted with everything from our visit to the showroom to the consultation at home to the fitting. We quickly found some furniture we liked in the showroom. A consultation was arranged and took place very quickly. Production of the furniture was also speedy (Hammonds had to wait to fit it because we went on holiday!). The fitting was achieved in 1 and a half days and the fitter did an absolutely brilliant job. We could not be more pleased with the result - such an improvement on what… Read Full Review

By Hammondsonline

Written on: 29/08/2014

Thank you so much for taking the time to leave such a detailed and positive review.

It's great to hear you felt Hammonds did a brilliant job throughout the whole process and I'm glad any issues you had were dealt with well :) I will make sure your feedback is passed on to the whole team!

Thank you for your valued custom.

Alex from the online team

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