Hammonds Furniture Reviews - www.hammonds-uk.com

★★★★☆
3.9 / 5
73% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

? Ask our helpful community of experts about this product or company
Hammonds Furniture - www.hammonds-uk.com - Ask a question now

Media Gallery for Hammonds Furniture - www.hammonds-uk.com

Hammonds Furniture - www.hammonds-uk.com
Hammonds Furniture - www.hammonds-uk.com

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★★★★☆

“Fitted wardrobes”

Written on: 27/01/2015 by 310Little (1 review written)

Although we had a few problems with installation date and there were a few problems with people getting back to us I would recommend Hammonds The fitters were polite, professional and friendly. I received a call from one of the fitters the night before outlining plan for the day. This was most helpful. Both fitters arrived promptly and worked hard to complete the job. They were trustworthy, gave good advice completed the job to a very high standard- The wardrobes look great and the finish is… Read Full Review

Report this review
★☆☆☆☆

“Hammonds kitchen - a never ending nightmare!!”

Written on: 25/01/2015 by AgneseMonti (1 review written)

“Made and fitted in 4 weeks from the time of final survey”….NOT with Hammonds!! I would like to share my experience with you, so that no-one else waste money and lose time (and health!!) with Hammonds! I signed the contract for a very small new kitchen (5 meters long in a one bedroom flat in Limehouse, London) at the beginning of September 2014 and, at end of January 2015 (!!), I am still waiting for Hammonds to complete the delivery and fitting! The kitchen was far more expensive than… Read Full Review

By Hammondsonline

Written on: 26/01/2015

Hi

I am so sorry to hear about the negative experiences you've had with us so far and that there has been multiple delays to your installation. I have passed on your details to our dedicated customer service team who will be in contact with you this morning to resolve the outstanding issues as soon as possible.

Laura from the online team

Reply to this comment
Report this review
★★★★★

“Fitted bedroom hammonds”

Written on: 25/01/2015 by Shane2 (1 review written)

Had bedroom fitted by hammonds very pleased with work all went to plan Very efficient clean tidy. Have had other rooms done and home office by hammonds and very happy customer certainly recommend hammonds… Read Full Review

By Hammondsonline

Written on: 26/01/2015

Thank you for taking the time to leave this five star review. I am so pleased to hear that we were able to help transform your bedroom and that you would be happy to recommend us :)

I hope you enjoy your new furniture.

Laura from the online team

Reply to this comment
Report this review
★★★★★

“Very courteous at all times”

Written on: 25/01/2015 by Shenda (1 review written)

From begining to end, Hammonds are Friendly keep you informed as to the days and times they will arrive, also phoning if they are held up, one time our surveyor was due to arrive at 3.30 but was held up traveling from London he offered us to Cancel as time of arrival would be 5pm, but we said no this is as he had his job to do and made the effort. They are very dedecated to there work polite clean and tidy… Read Full Review

By Hammondsonline

Written on: 26/01/2015

Thank you for taking the time to leave this five star review. I am so pleased to hear your lovely comments about our staff - I will make sure that your kind words are passed on to the whole team!

Thank you for your valued custom.

Laura from the online team

Reply to this comment
Report this review
★★★★★

“bedroom fitted furniture”

Written on: 23/01/2015

Excellent service from the office, surveyor and installation. Only letdown was the initial sales person, Kath Marsden, who didn't listen to our request. It was the office in the end who sorted our query… Read Full Review

By Hammondsonline

Written on: 26/01/2015

Thank you for taking the time to leave this five star review. We appreciate all the feedback we receive from our customers and I will make sure your comments regarding the salesperson are passed on to the relevant team for feedback.

I hope you enjoy your new furniture.

Laura from the online team

Reply to this comment
Report this review
★★★★★

“Excellent service overall ”

Written on: 23/01/2015 by sfPrince436 (1 review written)

Got my wardrobe designed and fitted by Hammonds. Quick instalment. Extremely happy with my new wardrobe. Would definitely recommend… Read Full Review

By Hammondsonline

Written on: 26/01/2015

Thank you for taking the time to leave this five star review. I am so pleased to hear that you are happy with your new wardrobes and that you would definitely recommend us :)

Thank you for your valued custom!

Laura from the online team

Reply to this comment
Report this review
★★★★★

“Fantastic”

Written on: 22/01/2015 by Woodard335 (1 review written)

I am extremely happy with these ice and the finished product from hammonds. I will be recommending you to friends and family. The fitter was excellent very tidy and a hard worker completed the work a day earlier tha scheduled. Very very happy customer… Read Full Review

By Hammondsonline

Written on: 23/01/2015

Hi

Thank you so much for recommending us with a five star review. I will make sure your comments about the excellent service and the quality of both our staff and the furniture is passed on to the whole team.

Enjoy your new furniture and thank you for your valued custom.

Alex from the online team

Reply to this comment
Report this review
★★★★★

“very impressed ”

Written on: 21/01/2015 by XzavierCross (1 review written)

I have used Hammonds in the past and have been very impressed with the customer service. Must say the team have been very professional and helpful. I would definitely recommend Hammonds to friends and family… Read Full Review

By Hammondsonline

Written on: 22/01/2015

Hi

Thank you so much for taking the time to leave a review. I am thrilled that you have been impressed with Hammonds customer service and that you feel our team have been helpful and professional.

Thank you for your valued custom.

Alex from the online team

Reply to this comment
Report this review
★★★★☆

“Very Expensive but good quality”

Written on: 20/01/2015

Had 4 sliding wardrobe doors fitted, straight forward fit, cost £3000, must have been half asleep when sales rep called. He certainly got a good commission out of iT !! Wouldnt buy from him again. The fitter was a super guy who did a really first class job. The quality of the fit and doors are superb but as stated above very expensive. Should have shopped around- my own fault… Read Full Review

By Hammondsonline

Written on: 21/01/2015

Thank you for taking the time to leave this review. We appreciate all the feedback we receive from our customers and I will make sure your comments regarding the salesman and the cost of the wardrobes are passed on the relevant teams for feedback.

I am pleased to hear your lovely comments about our fitter and that you are happy with the quality of your new furniture.

Thank you for your valued custom.

Laura from the online team

Reply to this comment
Report this review
★★★★★

“Fitted Wardrobes”

Written on: 20/01/2015 by BeverleyBrennan (1 review written)

I was very impressed by all the people I dealt with from the 1st telephone call,through the sales,survey and fitting.James was wonderful… Read Full Review

By Hammondsonline

Written on: 21/01/2015

Hi

Thank you for taking the time to leave this review. I am so pleased to hear that you were impressed by our staff- I will make sure your kind words are passed on to the whole team!

Thank you for your valued custom.

Laura from the online team

Reply to this comment
Report this review
★★★★★

“Fitted wardrobes”

Written on: 20/01/2015 by cathie.wainwrigh (1 review written)

An excellent job. Fitters were polite, quick and very skilful… Read Full Review

By Hammondsonline

Written on: 20/01/2015

Thank you for taking the time to leave this five star review. I am so pleased to hear your great comments about our fitter - I will make sure your review is passed on to the whole team :)

Thank you for your valued custom.

Laura from the online team

Reply to this comment
Report this review
★★★★★

“Fitting with a difference”

Written on: 20/01/2015 by Peter64252 (1 review written)

Excellent installation. Your fitter was very polite and interactive. A great job well done. Always kept informed at each stage and opinions asked. … Read Full Review

By Hammondsonline

Written on: 20/01/2015

Thank you for taking the time to leave this five star review. I am so pleased to hear your lovely comments about our fitter and that you are pleased with your new furniture.

I will make sure your review is passed on to the whole team!

Thank you for your valued custom.

Laura from the online team

Reply to this comment
Report this review
★★★★★

“Excellent all the way”

Written on: 18/01/2015 by 1959Roberts (1 review written)

I had wardrobes installed 10 years ago and they still look like new. I have now gone ahead with having a home office installed and all was discussed in great details, so there were no grey areas left at all. The service has been outstanding all the way from all the members of staff I have dealt with and the products are expertly fitted. There is flexibility for the customer to have things done to their precise expectations and the price is not as high as you might expect. I would recommend… Read Full Review

By Hammondsonline

Written on: 19/01/2015

Hi

We are so thrilled that after having your wardrobes installed you have chosen Hammonds again to transform your office space. Thank you for your lovely comments I will ensure the whole team involved receives your feedback.

Thank you for your valued custom and enjoy your new office

Alex from the online team

Reply to this comment
Report this review
★★★★★

“Excellent service”

Written on: 18/01/2015 by Moyrom (1 review written)

The service we received from both the designer and the surveyor was excellent. They were helpful and suggested ideas to our designer which we were happy with. They were very experienced and shared their knowledge. Customer support on the phone too were really good. Would recommend to friends and family. … Read Full Review

By Hammondsonline

Written on: 19/01/2015

Hi

Thank you for your feedback and comments about our service. I am delighted that you would recommend us. I will pass on your comments about the teams knowledge and customer service to everyone involved.

Thank you for your valued custom and enjoy your new furniture.

Alex from the online team

Reply to this comment
Report this review
★★★★★

“Great quality furniture and great customer service”

Written on: 18/01/2015 by Emma1478 (1 review written)

Really pleased with our bespoke study furniture and master bedroom wardrobes. So much so that we are currently in the process of having our 3rd fitting for another wardrobe. The furniture is such a high quality and we will be looking to Hammonds for future work. My only criticism is that it can take around 6 weeks before installation but I have to say it was worth the wait… Read Full Review

By Hammondsonline

Written on: 19/01/2015

Hi

Thank you for your honest and detailed feedback. I am thrilled that you have chosen Hammonds for the 3rd time and that you are still very satisfied with our product quality and services.

Thank you for your valued custom and enjoy your new furniture.

Alex from the online team

Reply to this comment
Report this review
★★★★★

“fully fitted Study”

Written on: 17/01/2015 by Vinceokeefe3 (1 review written)

We were completely impressed by the quality of the product and the service provided It was a extremely professional staff that were informative and worked with our preferences to help achieve the perfect result in helping us to fully fit a Study room that had sat empty for a long period of time We have the utmost respect for a Traditional family company that uses the best of materials and employ and train people to care about your needs We felt at ease with all the staff that visited our… Read Full Review

By Hammondsonline

Written on: 19/01/2015

Hi

Thank you so much for taking the time to leave such a detailed review about your study transformation. Your lovely comments will be passed on to the whole team.

Thank you for your valued custom and enjoy your new office.

Alex from the online team

Reply to this comment
Report this review
★★★★★

“Brilliant in every way”

Written on: 17/01/2015 by Hwhyti (1 review written)

From The moment the woman I dealt with came to design my room to the moment When the guy completed the fit it was perfect in every way. The fitter was polite and efficient, kept mess to minimum and cleared up beautifully. I cannot think of anything was wasn't first class. I would recommend Hammonds with confidence to anyone… Read Full Review

Report this review
★★★★★

“excellent service”

Written on: 17/01/2015 by lynivor (1 review written)

We have recently had some new fitted wardrobes fitted by Hammonds. the service we recieved from start to finish was excellent. Nothing was too much trouble and everyone was efficient and friendly. would recommend this company to my friends and family. They arrived exactly when they said that they would and the fitter was clean and tidy as he worked leaving everything in order when he had finished… Read Full Review

By Hammondsonline

Written on: 19/01/2015

Hi

Thank you for taking the time to leave this review. Your feedback is brilliant, I am so glad you were happy with our service from start to finish and that nothing was too much trouble.

Thank you for your valued custom and enjoy your new furniture.

Alex from the online team

Reply to this comment
Report this review
★★★★★

“Excellent service”

Written on: 17/01/2015 by DaltonLacroix (1 review written)

Very pleased. Excellent job, tidy and courteous throughout. Highly recommended it has tramsformed my room. … Read Full Review

By Hammondsonline

Written on: 19/01/2015

Hi

Thank you so much for recommending us. I am really happy to hear we did an excellent, courteous job and left your home clean and tidy.

Thank you for your valued custom and enjoy your new transformation.

Alex from the online team

Reply to this comment
Report this review
★★★★★

“My new bedroom”

Written on: 16/01/2015 by barriejholt (1 review written)

Absolutely love my new bedroom, hammonds were a pleasure to work with from start to finish, and the finished product is amazing, it's made my bedroom bigger than I thought it would, particularly the double hanging wardrobes, loads of space,so I'll have to treat myself to some more clothes to fill it. The designer and the fitter were brilliant the girls on the switchboard were really helpful, i can't really find any faults with anything, I'll be looking at hammonds to do my No 2 bedroom that's… Read Full Review

By Hammondsonline

Written on: 19/01/2015

Hi

Thank you so much for leaving such a lovely detailed five star review! I am thrilled that you felt Hammonds were a pleasure to work with from start to finish. I will make sure all your wonderful comments about the service and the finished product are passed on to the whole team involved.

Thank you for your valued custom and enjoy your new furniture.

Alex from the online team

Reply to this comment
Report this review
overview