Hammonds Furniture Reviews - www.hammonds-uk.com

★★★★☆
4.1 / 5
1273
79% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

? Ask our helpful community of experts about this product or company
Hammonds Furniture - www.hammonds-uk.com - Ask a question now

Media Gallery for Hammonds Furniture - www.hammonds-uk.com

Hammonds Furniture - www.hammonds-uk.com
Hammonds Furniture - www.hammonds-uk.com

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★★★★★

“Great service”

Written on: 29/08/2015 by FabCakeLady (1 review written)

Really pleased with everything. The units look great and were fitted brilliantly! Everyone has been a pleasure to deal with… Read Full Review

Report this review
★★★★★

“Absolutely gorgeous!!”

Written on: 28/08/2015 by Homeowner4 (1 review written)

The fitter was very clean, tidy and polite. He fitted the home office beautifully. We are so pleased. The Vigo range looks amazing. The fitter even polished the furniture before he left. Extremely satisfied customer… Read Full Review

Report this review
★★★★★

“Excellent!”

Written on: 28/08/2015 by CanadianJenn (1 review written)

Amazing product! So pleased with how our new wardrobes look. Neil did a great job and was very quick. Would highly recommend Hammonds… Read Full Review

By Hammondsonline

Written on: 28/08/2015

Hi,

Thank you so much for your comments. It's brilliant to hear that you would recommend Hammonds in the future too.

We really hope you enjoy your new furniture!

Lyndsay from the online team

Reply to this comment
Report this review
★★★★★

“Fantastic!”

Written on: 27/08/2015 by StellaCH (1 review written)

Great service from start to finish. Nothing was too much trouble, even changing the design halfway through! Perfectly fitted to a very high standard, would definitely recommend… Read Full Review

By Hammondsonline

Written on: 27/08/2015

Hi,
Thank you for your comments and for taking the time to leave us a five star review.

It's great to hear that you are so happy with your new furniture and that you would recommend Hammonds in future.

Lyndsay from the online team

Reply to this comment
Report this review
★★★★★

“Outstanding result”

Written on: 26/08/2015

Excellent planning and surveying. The fitter was superb and accommodating in very tight spaces. Always helpful and considerate and not intrusive. He took great pride in achieving the best result possibleand his workmanship was second to none. We are delighted with the finished product - three bedrooms, one study. It couldn't be better… Read Full Review

By Hammondsonline

Written on: 27/08/2015

Hi,

Thank you very much for your brilliant review of your Hammonds experience and that you also found the fitters so considerate. It's great to hear that you are so happy with your new furniture.

Lyndsay from the online team

Reply to this comment
Report this review
★★★★★

“Great bedroom”

Written on: 26/08/2015 by maureenha (1 review written)

Thanks to the designer, surveyor and the guy who fit our lovely new fitted bedroom, they have done a great job… Read Full Review

By Hammondsonline

Written on: 27/08/2015

Hi,

Thank you for your comments and for taking the time to leave us a five star review, we really appreciate your feedback. We will make sure your comments are forwarded on. Lyndsay from the online team

Reply to this comment
Report this review
★★★★★

“Fantastic”

Written on: 25/08/2015 by Mariahu60 (1 review written)

Great service from plan and design to fitting. Highly recommended. Love my new glossy fitted wardrobes… Read Full Review

By Hammondsonline

Written on: 25/08/2015

Hi,

thank you for leaving us with this 5 star review, it's great to know you feel the service was fantastic and that you're happy with your new glossy wardrobes :)

Jason from the online team

Reply to this comment
Report this review
★★★★★

“Walk-in Wardrobe Heaven!”

Written on: 25/08/2015 by har01d35 (1 review written)

We are absolutely thrilled with our new walk-in wardrobe. The quality of the workmanship is excellent and the fitter could not have been more helpful, friendly and polite. I have to confess that we have been quite difficult customers in that we were having a new extension built and were not altogether sure of the final look of the space. The designer was very patient and drafted several designs to assist us with our final decision. He also came to visit the site itself a couple of times. In… Read Full Review

By Hammondsonline

Written on: 25/08/2015

Hi,

Thank you for taking the time to leave us with this wonderful 5 star review, It's great to know we could help you even though you were worried due to the extension being built. We hope you enjoy the new wardrobe and would like to thank you for choosing Hammonds :)

Jason from the online team

Reply to this comment
Report this review
★★★★★

“bedroom fitment”

Written on: 25/08/2015

i chose my furniture from hammonds very impressed with service from designer.delivery drivers and fitter. i was bit upset fitter did not clean as if in showroom called customer services sent same fitter out to polish and clean it… Read Full Review

By Hammondsonline

Written on: 25/08/2015

Hi,

Thank you for leaving us with this 5 star review, it's great to hear you were impressed with the designer. I am sorry the fitter did not initially leave the wardrobe up to your expected standard, but it's wonderful to know he was able to come back out to clean and polish the new furniture for you and ensure you remained a happy customer.

Thanks again,

Jason form the online team

Reply to this comment
Report this review
★★★★★

“Bedroom furniture fitted”

Written on: 25/08/2015 by Arielc203 (1 review written)

Extremely professional service. Excellent job made of my lovely wardrobes and chest of drawers. Well done & thank you. Fitted on time to a high standard. No mess and ensured that the furniture was meticulously dirt, dust and mark free when the job was finished… Read Full Review

By Hammondsonline

Written on: 25/08/2015

Hi,

Thank you for leaving us with this 5 star review and sharing your experience with others :) We appreciate it. I will make your your review is shared with the fitter and rest of the team.

We hope you enjoy the new furniture.

Jason from the online team

Reply to this comment
Report this review
★★★★★

“Great bedroom”

Written on: 24/08/2015 by Busylady6 (1 review written)

We recently had our bedroom fitted by Hammonds. Right from our original enquiry up to our furniture being fitted we have had a positive experience. Everyone has been really helpful with ant questions. The designer, surveyor and fitter were very knowledgeable and professional at all times. We never felt pressured to place an order and we changed the finer details of the design several times without issue. The fitter was very methodical and tidy and removed all the rubbish created by the… Read Full Review

By Hammondsonline

Written on: 24/08/2015

Hi,

It's great to hear you have had such a good experience and we would like to thank you for taking the time to share it with others by leaving us with this 5 star review.

I will make sure your kind words are shared with the rest of the team. We hope you enjoy the new furniture.

Jason from the online team

Reply to this comment
Report this review
★★★★★

“excellent job completed to a high standard”

Written on: 24/08/2015 by Annabell6 (1 review written)

I have just had sliding doors fitted,the Harpsden range. From first contact with Hammonds through to completion I was very impressed by their service... expensive !!! but now it's fitted it was worth every penny,top notch Quality plus a ten year guarantee.it has transformed the look of the room,and a joy to use,it's great to have so much storage,plus stylish. As for the fitting,this was carried out in the most efficient way possible,having worked in people's houses myself for 28 years,I have… Read Full Review

By Hammondsonline

Written on: 24/08/2015

Hi,

Thank you for taking the time to leave us with this positive review, we really appreciate it. It's great to know we have helped to maximise space with the Harpsden range.

We hope you enjoy the new room :)

Jason from the online team

Reply to this comment
Report this review
★★☆☆☆

“Must try harder!”

Written on: 22/08/2015

Great designer who advised that the room be fully decorated before the furniture was fitted. According to the fitter, the surveyor's measurements were, "not as accurate as they should have been." The furniture is supposed to be fitted within a month of the surveyor's visit but it wasn't fitted until 6 weeks later. The fitter, though a nice guy, is not really up to the job - very poor quality in some (small) areas. 6 of the doors were supplied too long & on phoning Hammonds, the fitter was… Read Full Review

By Hammondsonline

Written on: 24/08/2015

Hi,

We are so sorry to hear that you have had these problems and would like to speak to you to try and rectify them. Could you please provide us with your account number or address details so we can get in contact? I have emailed you directly to request these.

Thanks,

Jason from the online team

Reply to this comment
Report this review
★★★★★

“Walk in wardrobe open shelving”

Written on: 21/08/2015 by Miley119 (1 review written)

Looks really good and feels really sturdy. Very nice finish… Read Full Review

By Hammondsonline

Written on: 24/08/2015

Hi,

Thank you for leaving us with this 5 star review, we appreciate it. It's wonderful to know you are happy with the quality of the finish.

We hope you enjoy the new furniture.

Jason from the online team

Reply to this comment
Report this review
★☆☆☆☆

“Disappointing ”

Written on: 21/08/2015 by MosesVargas (1 review written)

Well we did get a wardrobe I suppose so one star for that. Friendly enough staff. However ... Poorly designed, bad fit, cost over £3k and doesn't look it! In fact the IKEA one in my spare room looks better. We wanted an all in service and no hassle so opted for a designed wardrobe and we were happy to pay for the service. However, the initial design didn't fit the room, then the second was incorrectly measured too. The surveyor and the designer, although both nice people, seemed to have tape… Read Full Review

By Hammondsonline

Written on: 21/08/2015

Hi

I am so sorry to hear you feel this way. We do really care about our customers so I am so disappointed to hear your feedback. A senior member of our customer service team with give you a call as soon as possible to discuss this with you to see if there is anything else we can do to help and to pass on your feedback internally.

Alex from the online team

Reply to this comment

By Hammondsonline

Written on: 21/08/2015

Hi

I am so sorry to hear you feel this way. We do really care about our customers so I am so disappointed to hear your feedback. A senior member of our customer service team with give you a call as soon as possible to discuss this with you to see if there is anything else we can do to help and to pass on your feedback internally.

Alex from the online team

Reply to this comment
Report this review
★★★★★

“Excellent and professional ”

Written on: 20/08/2015 by sbdean (1 review written)

We just had two bedrooms fitted by Hammonds. The quality is excellent. The fitter was professional, polite and helpful. I would thoroughly recommend a Hammonds fitted bedroom. This is our 4th!… Read Full Review

By Hammondsonline

Written on: 21/08/2015

Hi,

Thank you so much for taking the time to leave this five star review! I am delighted to hear you were happy with the professional and helpful service and the quality of our products. We are thrilled that you chose us for four of your rooms! I will pass on your lovely comments to the whole team involved.

Thanks you so so much for your loyal custom :)

Alex from the online team

Reply to this comment
Report this review
★★★★★

“Excellent Servicice from Hammonds”

Written on: 20/08/2015

We were very impressed with the product and service received from Hammonds. Their communication has been first class, everyone seems to care about the customer experience and despite the fact the job was a relatively small one we felt we were really important to Hammonds. This was the first of two bedrooms being fitted and we are absolutely confident we shall receive the same level of care when the second job starts. Well done to everyone connected with our job. … Read Full Review

By Hammondsonline

Written on: 20/08/2015

Hi,

Thank you very much for your comments, we really appreciate your feedback. It's great to hear that you are so happy with the service you received from Hammonds.

We hope you enjoy your new furniture and are looking forward to having more furniture fitted with us!

Many thanks,
Lyndsay from the online team

Reply to this comment
Report this review
★★★★★

“EXCELLENT”

Written on: 20/08/2015 by enfysjones (1 review written)

Perfectly happy with the work excellent experience from start to finish. Fitter turned up on time very professional in his work clean, tidy, polite and even took all the rubbish away. Would certainly recommend Hammonds to anyone. Haven't got a bad word to say. In the process of ordering more from them… Read Full Review

By Hammondsonline

Written on: 20/08/2015

Hi,

Thank you for taking the time to leave us a five star review. It's excellent to hear that you found our service so professional and efficient. Enjoy your new furniture!

Lyndsay from the online team

Reply to this comment
Report this review
★★★★★

“Great service”

Written on: 19/08/2015 by 219Monaghan (1 review written)

The fitter arrived on time, did a great job.and left no mess! I would recommend hammonds to anyone wanting a quality product professionally fitted. … Read Full Review

By Hammondsonline

Written on: 20/08/2015

Hi,

Thank you for taking the time to leave us a five star review, we really appreciate your comments. Thank you for letting us know you would recommend us in the future.

Lyndsay from the online team

Reply to this comment
Report this review
★★★★★

“Fitted wardrobes”

Written on: 19/08/2015 by christineannmorris (1 review written)

Great job done would recommend to family and freinds… Read Full Review

By Hammondsonline

Written on: 20/08/2015

Hi,

Thanks so much for leaving us a five star review! I'm so happy that you feel we did a great job and that you would recommend us to your family and friends!

Thank you for choosing Hammonds,

Alex from the online team

Reply to this comment
Report this review
overview