Hammonds Furniture Reviews - www.hammonds-uk.com

★★★★☆
3.9 / 5
72% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

? Ask our helpful community of experts about this product or company
Hammonds Furniture - www.hammonds-uk.com - Ask a question now

Media Gallery for Hammonds Furniture - www.hammonds-uk.com

Hammonds Furniture - www.hammonds-uk.com
Hammonds Furniture - www.hammonds-uk.com

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★★★★★

“Fitting of wardrobe carried out to a very good...”

Written on: 17/12/2014 by Hunt259 (1 review written)

Fitting of wardrobe carried out to a very good standard, on schedule and completed within the day. Very happy with end product… Read Full Review

By Hammondsonline

Written on: 17/12/2014

Thank you for taking the time to leave this five star review. I am so pleased to hear that you are impressed with the installation of your new wardrobe and that you are happy with the final product :)

Thank you for your valued custom.

Laura from the online team

Reply to this comment
Report this review
★★★★★

“Hammonds again after about 20 years.”

Written on: 11/12/2014 by Seamust227 (1 review written)

We have been fortunate to be able to match bedside cabinets and 2 chests of drawers bought as near as I can remember 20years ago. We had no hesitation in asking Hammonds to plan an update to a bedroom in another flat. From the initial designing, the survey and then the fitting we have been more than satisfied. The fitter in particular is to be commended on his punctuality, care of our property, and above all his skill in completing our bedroom. The new furniture is a perfect match.we are so… Read Full Review

By Hammondsonline

Written on: 12/12/2014

Hi

I'm so happy to hear that you are happy with the service you received from our team and that you were able to match up your original Hammonds products with your new furniture. I'll make sure your positive comments are passed on to the whole team.

Laura from the online team

Reply to this comment
Report this review
★★★★☆

“Sliding Wardrobe Doors”

Written on: 10/12/2014 by Bweim22 (1 review written)

We ordered some oak veneer sliding doors and after an initial issue with the fitting (which was sorted out very quickly) we were very happy with the product. The look of the doors is fantastic and they do the job that they were designed for. The fitter came within the time frame that we were given and the work was completed on time with the site left clean and tidy. We were initially sent the wrong coloured handles but this was rectified almost immediately when the correct colour arrived… Read Full Review

By Hammondsonline

Written on: 11/12/2014

Hi

Thank you so much for leaving feedback. I am delighted to hear you are happy with the design and finish of your wardrobes and that the fitter did a clean and tidy job. I am sorry to hear about the wrong coloured handles initially but glad to that this was rectified quickly!

Thank you for your valued custom.

Alex from the online team

Reply to this comment
Report this review
★★★★★

“Santa came early”

Written on: 09/12/2014 by CollinForsyth99 (1 review written)

In June we received a visit from Hammonds rep, and our Christmas shopping began. Top of the list was new wardrobes and drawers for our bedroom. early October we had a visit from the surveyor, who dotted the I"s and crossed the tees. The fitting was arranged for December. Our wonderful fitter arrived on time and began building our beautiful new bedroom furniture, after two days he transformed our bedroom. We are over the moon with the results… Read Full Review

By Hammondsonline

Written on: 10/12/2014

Hi

Thank you so much for taking the time to leave a five star review. I am thrilled to hear you felt the fitter was wonderful and that you are over the moon with your transformation.

Thank you for your valued custom, enjoy your new furniture.

Alex from the online team

Reply to this comment
Report this review
★☆☆☆☆

“AWFUL SERVICE, AWFUL FITTING”

Written on: 08/12/2014 by Dibbled (1 review written)

Our wardrobes were booked to be fitted for Monday and Tuesday 1st and 2nd Dec. At 10am and with no show of a fitter we contacted Hammonds by which we were told that our fitter had 'quit' over the weekend so we had a rearranged date for the Thursday 4th. Two guys turned up nice and early and we thought 'perfect'. Unfortunately the top doors were missing. They ordered the wrong door knobs. Worse of all, when my wife and I returned home that evening long after they'd 'finished' we discovered the… Read Full Review

By Hammondsonline

Written on: 08/12/2014

Hi

I am so sorry to hear about your disappointing experience and that you are unhappy with the quality of your new furniture. I am really keen to speak to you to try and resolve these issues and I would really appreciate if you could send your full name and account number to our email address and a manager will be in touch with you shortly.

Laura from the online team

Reply to this comment
Report this review
★★★★★

“Wow what a transformation - excellent”

Written on: 08/12/2014 by 79645 (1 review written)

Originally I had not given fitted furniture a thought as I wrongly assumed that the pricing would be far more than free standing furniture but how wrong I was. From start to finish the service was excellent with the sales woman, the designer, the surveyor helping me to sort out my needs. The fitter came on time and was a very polite and pleasant man. Got on with the job straight away and before too long a transformation was taking place. The quality of materials and workmanship is excellent… Read Full Review

By Hammondsonline

Written on: 09/12/2014

Thank you for taking the time to leave this five star review! I am so happy to hear that we were able to help transform your room and your lovely comments about our staff.

I will make sure your lovely review is passed on to the whole team.

I hope you enjoy your new furniture.

Laura from the online team

Reply to this comment
Report this review
★★★★★

“Satisfied customer”

Written on: 07/12/2014 by Shayleer482 (1 review written)

Good service. Well fitted furniture of good quality. Good customer care and communication from ordering to delivery… Read Full Review

By Hammondsonline

Written on: 08/12/2014

Hi

Thank you for your positive feedback! I am delighted to hear you were happy with the customer care, communication and your fitted wardrobe.

Thank you for your valued custom.

Alex from the online team

Reply to this comment
Report this review
★★★★★

“good quality, good price”

Written on: 06/12/2014 by gzFinnegan96 (1 review written)

Very pleased with finished wardrobes. Good service from start to finish, fitter was very polite, informative and tidy. Some things were missed off paperwork but were honoured anyway.wardrobes have transformed bedroom. Quick turnaround from first phone call to finished job… Read Full Review

By Hammondsonline

Written on: 08/12/2014

Hi

Thank you so much for taking the time to leave a review. I am thrilled to hear you had good service from start to finish and that you felt the process was quick.

Enjoy your new furniture.

Alex from the online team

Reply to this comment
Report this review
★★★★★

“Pleased from start to finish”

Written on: 04/12/2014 by twotinks (1 review written)

Pleased with sales lady. The survey went well and the fitter was real gentleman.A frist class job… Read Full Review

By Hammondsonline

Written on: 05/12/2014

Hi

Thank you so much for taking the time to leave this five star review. I am thrilled to hear you were happy with our staff and that you feel that we did a first class job!

Thank you for your valued custom.

Alex from the online team

Reply to this comment
Report this review
★★★★★

“GOOD WITH HIS HANDS IN MY BEDROOM!!!!”

Written on: 04/12/2014 by ysho (1 review written)

My fitter arrived in the time he specified during the phone call the night before. He prepared by laying loads of dust sheets down from my front door, up the stairs into my bedroom and over my bed. He worked like a genius. Every time he went in the van to get stuff I sneaked into my bedroom to take pictures at every stage. There was never any doubt in my mind that the man has skills! And when it was all over, he brought in his powerful vacuum cleaner that sucked up all the fine dust. I… Read Full Review

By Hammondsonline

Written on: 05/12/2014

Hi

I am delighted to hear you were impressed with our fitters skills and that you are happy with your new furniture.

Thank you so much for your valued custom.

Alex from the online team

Reply to this comment
Report this review
★★★★★

“New House New Bedroom furniture”

Written on: 03/12/2014

Really liked the product in the showroom and the designer who visited the site came up wit a design that siuited the rooms perfectly. The house needed a lot of other work but Hammonds were happy to do the detailed site visit and subsequent construction, delivery and installation to suit my timetable. It took 6 months to get the house ready and Hammonds never caused me any problem, just the occasional phone call (monthly to see how things were going). Finally we were ready, the detailed site… Read Full Review

By Hammondsonline

Written on: 03/12/2014

Thank you for taking the time to leave this five star review. I am so pleased to hear that we were able to transform your bedroom and that you are happy with the service you have received.

I will make sure your lovely comments are passed on to the whole team :)

Thank you for your valued custom.

Laura from the online team

Reply to this comment
Report this review
★★★★★

“Hamonds wardrobes”

Written on: 02/12/2014 by flynnbob2008 (1 review written)

I am really pleased with my Hammonds wardrobes. The man who came for the original consultation was very helpful and I can honestly say so have all the staff from start to finish. The finish product is more than I'd hoped for, would definately recommend… Read Full Review

By Hammondsonline

Written on: 03/12/2014

Thank you for taking the time to leave this five star review. I am so happy to hear that you are pleased with your new wardrobes and your lovely comments about our staff!

I hope you enjoy your new furniture.

Laura from the online team

Reply to this comment
Report this review
★★★★★

“Very very happy”

Written on: 01/12/2014 by Oli35 (1 review written)

Really really happy with wardrobes, the look is brilliant and they were fitted expertly. Fitter arrived on time and got straight to work... And worked really hard for about 8 hours. Wardrobes look and feel perfect. Was spending a lot of money so they needed to look good and they really do. Happy days!… Read Full Review

By Hammondsonline

Written on: 02/12/2014

Thank you for taking the time to leave this five star review. I am so pleased to hear your lovely comments about our fitter and that you are happy with your new wardrobes.

Thank you for your valued custom!

Laura from the online team

Reply to this comment
Report this review
★★★★★

“Fitted bedroom ”

Written on: 30/11/2014 by McMahanhi304 (1 review written)

We had a full fitted bedroom done,on the12th of November .the fitter turned up on time worked all day without stopping.and consulted us on various aspects of the fitting, of the internal rails, shelfs and mirrors.fitting was completed on time within the three days stated. We cannot praise him enough, his standard work was first class.he left the work area clean and tidy each night before he left… Read Full Review

By Hammondsonline

Written on: 01/12/2014

Thank you for taking the time to leave this five star review. I am so pleased to hear your lovely comments about our fitter - I will make sure your review is passed on to the whole team!

I hope you enjoy your new furniture.

Laura from the online team

Reply to this comment
Report this review
★★★★★

“transformed our home”

Written on: 28/11/2014 by Puckett14 (1 review written)

All stages of dealing with Hammonds was easy. The designer developed the solution that suited our needs and was so helpful, as was the surveyor who came to do the detailed measurements. The carpenter who did the installation had a great attitude and clearly had great skills which were fully tested as we had decided to keep most of the existing wardrobe interior fittings and just have Hammonds design and intall some additional hanging and add new frame and sliding doors (White washed Oak doors… Read Full Review

By Hammondsonline

Written on: 04/12/2014

Hi

Thank you so much for taking the time to leave such a detailed five star review. I am delighted to hear that you have had such a good experience with us!

Sorry about the mix up with the carpenter. Enjoy your new furniture and thank you for your valued custom.

Laura from the online team

Reply to this comment
Report this review
★★★★★

“Hammonds fitted kitchens”

Written on: 24/11/2014 by Aidanj1981 (1 review written)

The fitters did a superb job,the project manager sorted things out to our requirements.The units are of excellent quality, the worktops show no signs of joints and look brilliant. The lighting under the wall units is practical and positioned where required.The overall effect is stunning and we are extremely happy with the final result. We did have a problem with the customer service department but this was eventually sorted out to our satisfaction… Read Full Review

By Hammondsonline

Written on: 25/11/2014

Hi

Thank you so much for taking the time to leave this five star review. I am thrilled to hear you feel your kitchen is of excellent quality and that you are extremely happy with the finished product. Your feedback is invaluable so I will make sure your comments are passed on to the whole team.

Thank you for your valued custom.

Alex from the online team

Reply to this comment
Report this review
★★★★★

“Excellent customer service experience from Hammonds”

Written on: 23/11/2014 by AmelieBriggs (1 review written)

We have chosen Hammonds furniture for the for the second time. We chose this company for superior product and excellent customer service. Our first purchase, over six years ago, for bedroom furniture still looks as new as the day it was fitted, so we decided to use Hammondsn for our guest bedroom. We are delighted with our purchase. We experienced excellent customer service right from the initial enquiry. The sales person was helpful, polite and informative. We received prompt service and the… Read Full Review

By Hammondsonline

Written on: 24/11/2014

Hi

Thank you so much for taking the time to leave a five star review. I am delighted to hear that this is the second time you have chosen Hammonds for fitted wardrobes. Your feedback is invaluable, I will make sure your lovely comments are passed on to the whole team involved.

Thank you for your valued custom.

Alex from the online team

Reply to this comment
Report this review
★☆☆☆☆

“poor quality workmanship, bad service.”

Written on: 21/11/2014 by Norrisxn422 (1 review written)

the furniture was not a bad standard, but expected better. The installation was terrible. I complained a technician was sent out 2 weeks later to inspect then another 6 weeks later before somebody turned up to put things right, it took a full working day. The ceiling had to be repainted due to damage caused by the initial installer, they refused to compensate for this. Never use them again… Read Full Review

By Hammondsonline

Written on: 21/11/2014

I am so sorry that you are unhappy with your installation and the quality of your furniture. I will really like to speak to you to ensure we can resolve your issues as quickly as possible. I would really appreciate it if you could send your full name and account number to us and a member of our team will be in contact shortly.

Laura from the online team

Reply to this comment
Report this review
★★★★★

“Excellant quality and sevice.”

Written on: 17/11/2014 by MariamGregory230 (1 review written)

We are very pleased with our fitted wardrobes, and the service provided by Hammonds. The fitter did a very good job and left the room clean and tidy… Read Full Review

By Hammondsonline

Written on: 17/11/2014

Hi

Thank you so much for taking the time to leave this five star review. I am delighted that you are pleased with your furniture and the work of our fitters. I will make sure your feedback is passed on to the whole team.

Thank you for your valued custom.

Alex from the online team

Reply to this comment
Report this review
★☆☆☆☆

“Poor customer service and communication”

Written on: 17/11/2014 by MckinleyKirkpatrick205 (1 review written)

Fitment of 2 bedrooms ordered 08/06/14 after visits from designer / surveyor. Total cost - £11,400. Fitting scheduled for Monday 28 July 2014 by 2 fitters for 3 days. Friday 25 July - voice mail message advising that 1 fitter unable to start Monday 28 July but job would still be completed as planned by Wednesday 30/07. 1 fitter arrived 28 July with materials and completed job in 3 days. Some parts missing and had to be ordered during fitment and others ordered unnecessarily / incorrectly… Read Full Review

By Hammondsonline

Written on: 17/11/2014

Hi

I'm so sorry that there was a problem with your installation. I understand that a member of our management team has been in touch with you this morning to arrange compensation for the inconvenience caused.

Laura from the online team

Reply to this comment
Report this review
overview