Hammonds Furniture Reviews - www.hammonds-uk.com

★★★★☆
3.8 / 5
71% of users recommend this
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Hammonds Furniture - www.hammonds-uk.com

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Latest Reviews

★★★★★

“Good quality item just what we asked for”

Written on: 28/09/2014 by bzRivera1957 (1 review written)

First class fitter well mannered very tidy excellent product… Read Full Review

By Hammondsonline

Written on: 29/09/2014

Thank you for taking the time to leave this five star review. I am so pleased to hear your lovely comments about our fitter and that you are happy with your new furniture.

Thank you for your valued custom.

Laura from the online team

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★★★★★

“Nice Fit”

Written on: 28/09/2014 by Luca460 (1 review written)

Excellent fit. Moved light switch to improve look. Tidied afterwards… Read Full Review

By Hammondsonline

Written on: 29/09/2014

Thank you for taking the time to leave this review. I am so pleased to hear that you are happy with your fitting- thank you for choosing Hammonds!

Thank you for your valued custom.

Laura from the online team

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★★★★★

“Fantastic Service ”

Written on: 27/09/2014 by JayleenDonahue483 (1 review written)

Great service by Hammond's, I have used them before and the service this time was just as good. very prompt in coming over to design what we wanted and gave good ideas for us to consider Engineer was very friendly, polite and tidy thanks… Read Full Review

By Hammondsonline

Written on: 29/09/2014

Thank you for taking the time to leave this five star review. We appreciate all feedback we receive from our customers and I am so pleased to hear that you are impressed with the service you received.

I hope you enjoy your new furniture.

Laura from the online team

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★★★★★

“Thank you Hammonds”

Written on: 27/09/2014 by NylaNapier1956 (1 review written)

Work nicely and cleanly done very efficient thank you. Pleasant workman, very polite, we are pleased with the completed job… Read Full Review

By Hammondsonline

Written on: 29/09/2014

Thank you for taking the time to leave this five star review. I am so pleased to hear that you are impressed with your fitter and your new furniture.

Thank you for your valued custom.

Laura from the online team

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★★★★★

“Classy wardrobes”

Written on: 26/09/2014 by Phillips310 (1 review written)

Fantastic service! Friendly, professional and considerate fitter. Love the finished product. Perfectly fits in our allocated space and no wasted areas… Read Full Review

By Hammondsonline

Written on: 29/09/2014

Thank you for taking the time to leave this five star review. I am so thrilled to hear that you are impressed with your new wardrobes and your lovely comments about our fitter. I will make sure your review is passed on to the whole team.

Thank you for your valued custom.

Laura from the online team

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★★★★★

“Cracking Carpentery!”

Written on: 25/09/2014 by Daviesrw360 (1 review written)

My new unit has brightened up a dark corner and given me additional wardrobe space and a small desk. The unit looks really great in the room. The carpenter was was a real craftsman and did a great job. He was courteous and helpful whilst in my house. I would definitely recommend Hammonds to my friends. … Read Full Review

By Hammondsonline

Written on: 26/09/2014

Thank you for taking the time to leave this five star review. I am so thrilled to hear that you are pleased with your new furniture and that you would happily recommend us to your friends. I will make sure your review is passed on to the whole team.

Thank you for your valued custom.

Laura from the online team

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★★★★★

“Efficient and speedy”

Written on: 25/09/2014

Five weeks from the initial visit of the designer and only three weeks from the surveyor's visit our bedroom was installed. The total opposite to our previous experience with another fitted bedroom company who went into administration leaving us high and dry with a partly fitted room. The designer and surveyor were very thorough and prepared to spend time with us getting everything right. We were kept fully informed by letters from the office all through the process and we definitely… Read Full Review

By Hammondsonline

Written on: 25/09/2014

Hi,

Thank you for taking the time to leave this detailed five star review. I am delighted to hear that you had a much better experience than you had previously and its really great to hear you had brilliant service throughout your whole Hammonds experience.

I will make sure your lovely comments about our staff are passed onto the whole team!

I hope you enjoy your new furniture for many years to come, thank you for your valued custom.

Alex from the online team

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★☆☆☆☆

“SHAMBOLIC SERVICE”

Written on: 24/09/2014 by QuintenDiaz100 (1 review written)

Where do i start, firstly received a call at 5pm end of business the day before delivery and fitting to say no can do for whatever reason, then had a reschedule of another fitter to come in only to find out npo lmaterials to work with! then when finally fitted, it was not professional at all, slam proof doors means it should collide or slam, so why state that and it does the opposite!?? Well what seemed to be a great deal at first left myself and my wife very unhappy to say the least! The… Read Full Review

By Hammondsonline

Written on: 26/09/2014

Hi

I am very sorry to hear that you are disappointed with your Hammonds experience and the customer service you have received. I understand that a member of our team has been in touch with you this morning to discuss compensation for the inconvenience caused.

Laura from the online team

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Julesk10's Comment

Written on: 26/09/2014

Tell me about it, trying to get any Customer Service is impossible, I don't think this company understands the meaning of the word!!! Can't even get a response to a complaint in writing ,email & phone !!!

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★★★★★

“Hammonds hammers opposition”

Written on: 23/09/2014

We had all our bedrooms fitted out with furniture and from the salesman through to the surveyor and fitter we could not have had a more courteous, helpful and professional team. Everything was as promised and the quality of the fitments could not have been better and all for £10,000 less than other bedroom fitters. A job extremely well done, thank you… Read Full Review

By Hammondsonline

Written on: 24/09/2014

Hi

Thank you so much for taking the time to leave this five star review. I'm delighted to hear that you enjoyed your Hammonds experience and that you received helpful and professional service from our team. I'll make sure your lovely comments are passed on to everybody.

Thank you for your valued custom
Alex from the Online Team

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★★★★★

“Excellent Workmanship”

Written on: 21/09/2014 by Karinas7 (1 review written)

I was very impressed by the way the wardrobe I bought was assembled. The workman was very professional and went out of his way to help us. He was also very understanding about the condition of the apartment and kept it in a pristine state throughout his work. He also did the assembly in less time that the 4-5 hours specified. I am very happy with his work and the product and would recommend Hammonds to anyone. Thanks for a wonderful experience… Read Full Review

By Hammondsonline

Written on: 22/09/2014

Hi Karina

Thank you for this lovely review! It is so great to hear your comments about our fitter and your new wardrobes- I will make sure your review is passed on to the whole team :)

Thank you for choosing Hammonds.

Laura from the online team

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★★★★★

“Hammonds exceeded expectations”

Written on: 19/09/2014 by Hastingsxg227 (1 review written)

Ref 74306 We had never used Hammonds before so were brand new customers. Firstly the designer did a great job demonstrating exactly how our fitted wardrobes would look using the latest technology. He agreed a price with us, he explained the whole process so everything was clear. The he fitter arrived, he covered all the floor areas to protect the carpet. He did a brilliant job,, and cleaned up everything at the end. The fitted furniture has completely changed the room. Thank you, and do… Read Full Review

By Hammondsonline

Written on: 22/09/2014

Thank you for taking the time to leave this five star review. I am so pleased to hear that you are happy with your new furniture and to hear your lovely comments about our designer and fitter. I will make sure your review is passed on to the whole team :)

Thank you for your valued custom.

Laura from the online team

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★★☆☆☆

“shockingly poor service and misrepresentation! ”

Written on: 19/09/2014 by RaelynnCox308 (1 review written)

Currently having two bedrooms fitted out and spending a lot of money. Since the day the fitter arrived its been a stressful experience to say the least! Day 1: Fitter arrives and advises that he doesn't have all the material and spend almost 2 hours with his people on the phone to try and resolve this. He then advises that the estimated time of 2 days to fit both rooms would be impossible, more like 4 to 5 days! I advised this is not possible for me and why Hammonds didn't make this clear to… Read Full Review

By Hammondsonline

Written on: 19/09/2014

Hi,

We are so sorry to hear you have not been happy with the service so far. We take your feedback very seriously and want to ensure we rectify this situation as quickly and efficiently as possible.

Please could you reply with your account number so we can ensure someone contacts you as soon as possible to discuss your experiences so far and to make further arrangements for you.

Apologies again,

Alex from the online team

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Robsta1's Comment

Written on: 25/09/2014

My order was completed on Saturday. We have now identified a major design flaw. No one has bothered to contact me at all from Hammond's to even see if we're happy with the finished product. Completely rubbish customer service. Order number is 75130.

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By Hammondsonline

Written on: 25/09/2014

Hi, I am so sorry if there has been an issue with the design. You will receive a call from one of our customer service managers as soon as possible tomorrow who will attempt rectify any issues.

Apologies again, Alex from the online team

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★★★★★

“Perfect”

Written on: 18/09/2014 by Ash-82 (1 review written)

Fantastic work, lovely and polite fitter. The wardrobe looks gorgeous. Thank you. … Read Full Review

By Hammondsonline

Written on: 19/09/2014

Hi

Thank you for taking the time to leave this five star review. I'm so pleased to hear the fitter was lovely and polite and that you are happy with your new wardrobes! I'll make sure your comments are passed on to the whole team.

Thank you for your valued custom
Alex from the Online Team

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★★★★★

“Welshgirl”

Written on: 10/09/2014 by 2221 (2 reviews written)

What a wonderful experience we had dealing with Hammonds.The furniture are of good quality,the service was fantastic and our bedroom looks amazing.It was also nice to receive a call from Hammonds two days after the work was completed to ask if we were happy with everything.Which we were of course.Would highly recommend to my family and friends… Read Full Review

By Hammondsonline

Written on: 11/09/2014

Hi

Thank you for taking the time to leave this five star review. I'm so pleased to hear that you enjoyed your Hammonds experience and received great service from our team. I'll make sure your comments are passed on to everyone.

Thank you for your valued custom
Laura from the Online Team

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★★★★★

“Welshgirl”

Written on: 10/09/2014 by 2221 (2 reviews written)

What a wonderful experience we had dealing with Hammonds.The furniture are of good quality,the service was fantastic and our bedroom looks amazing.It was also nice to receive a call from Hammonds two days after the work was completed to ask if we were happy with everything.Which we were of course.Would highly recommend to my family and friends… Read Full Review

By Hammondsonline

Written on: 11/09/2014

Hi

Thank you for taking the time to leave this five star review. I'm so pleased to hear that you enjoyed your Hammonds experience and that you're happy with your new furniture and the service you received from our team. I'll make sure your lovely comments are passed on to everyone!

Thank you for recommending Hammonds
Laura from the Online Team

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★★★★★

“Great Result”

Written on: 10/09/2014

We are delighted with our new study from Hammonds. The original designer was helpful and open to suggestions, the surveyor improved the basic plan including us in every step and the fitter was fantastic. He worked so hard and his work was meticulous. We are really pleased with the room now the cupboards are filled and the curtains are up. We would recommend this company. Well Done and thank you. 74028… Read Full Review

By Hammondsonline

Written on: 11/09/2014

Hi
Thank you for taking the time to leave this positive review. I'm delighted that you're pleased with your new study. It's also really nice to hear that our surveyor was really helpful! I'll make sure your comments are passed on to the whole team.

Thank you for your values custom
Laura from the Online Team

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★★★★★

“highly recommended.”

Written on: 10/09/2014

Having seen Hammonds' installations before I was fairly convinced my new bedroom furniture would be good. It passed all my expectations. There was limited space in the room but the suggestions made by the expert representative made full use of every nook and cranny and I got everything I wanted in a neat and uncluttered way. I particularly liked the use of a corner unit at the end of the wardrobe unit as it gave a smooth curved finish rather than a harsh square ending. I love the Gardenia… Read Full Review

By Hammondsonline

Written on: 10/09/2014

Hi

Thank you for taking the time to leave this positive review. I'm so pleased to hear that your new bedroom furniture has surpassed your expectations and made the most of the limited space available as well creating a relaxing and restful space. I'll make sure your lovely comments are passed on to our whole team.

Thank you for your valued custom
Laura from the Online Team

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★★★★★

“Hammonds delivered a great service and high quality work.”

Written on: 09/09/2014 by fraser17 (1 review written)

The salesman was very positive, giving us lots of good ideas of how to make the best use of the space we have available, coming up with a solution that was elegant and has improved the room immensely. Next, the surveyor paid great attention to detail measuring and fine tuning the ideas we had. One room had particularly tricky space with curved ceilings etc. but he took his time and gave us detailed print-outs of the design. The fitters were friendly, efficient and prompt. They consulted me on… Read Full Review

By Hammondsonline

Written on: 10/09/2014

Hi
Thank you for taking the time to leave this positive review. I'm so happy to hear that your room has been improved by our furniture and that you were pleased with the service you received from our team. I'll make sure your lovely comments are passed on to the whole team!

Thank you for your valued custom.
Laura from the Online Team

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★★★★★

“Brilliant from start to finish....”

Written on: 09/09/2014 by Shodgkinson30 (1 review written)

I had never used Hammonds before, neither had anyone I knew. It's always a worry when making such a large purchase, and if you listened to every review you would never buy anything. There was no need to worry, from design to installation everything ran smoothly, staff were professional and in touch when they needed to be (not too over the top) The fitters were so polite, tidy and efficient. Customer services called the morning after to check that we were happy with everything. What more can… Read Full Review

By Hammondsonline

Written on: 09/09/2014

Hi

Thank you for taking the time to leave this positive review. I'm really pleased that you love your new Elkin wardrobes and that you are happy with the service you received from the Hammonds team. I'll make sure your comments are passed on to everyone!

Thank you for recommending Hammonds
Laura from the Online Team

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★★★★★

“HIGH STANDARD WORK”

Written on: 08/09/2014 by Andresq323 (1 review written)

I am so pleased with my wardrobes now I fitted the 3 bedrooms and they are simply awesome the finish makes it unique and stylist even the children are so happy. It took only 4 weeks to complete my order , the service was swift and professional from the designer,representative till the end with the carpenter. I surely recommend this company and think they are the BEST! everything was perfect i cannot think of any weaknesses really… Read Full Review

By Hammondsonline

Written on: 08/09/2014

Hi

Thank you for taking the time to leave this positive review. I'm so happy to hear that you are happy with your new wardrobes in three bedrooms and the excellent service you received from our team. I'll make sure your lovely comments are passed on to the whole team.

Thank you for your valued custom
Laura from the Online Team

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