written by Carolyny198 on 14/06/2015
I recently bought a BMW but their was a problem with the AC unit. I took the car back and the staff at Jeff White's gave me a courtesy car whilst mine was getting fixed. Am very happy with their after sales customer service, about to get another car and will try Jeff White first.
written by on 21/02/2015
Picked up our new car today from Jeff White this was the first time we have used them, and will definutly do so in the future. Found the car we were looking for on the website and traveled from Swansea to Cardiff, the sales man were helpfull and polite but not at all pushy after looking around the cars and there were a lot of them,all types and prices we located the one we wanted the keys were brought to us and we were left to look around the car without pressure,we decided to go for a test drive this in itself was a challenge with so many vehicles to manouver around but this again was no trouble for the salesman. the car started first time and was spotless and had already been serviced.The test run was great the salesman [the one with no hair who likes trainers] was informative,and the drive was along the dual carrigeway and not around the back roads which i really liked this allowed you to really test the car. Was really impressed with the car and decided to buy the whole buying experiance was easy was even picked up at the train station when i went to pick the car up,well done Jeff Whites.
written by Clissel on 26/08/2014
Picked up our second BMW purchased from Jeff White Motor Company on Saturday and part exchanged our old car. Test drove our new car twice to be really sure that this was the right car for us as we wanted a larger family car. Really pleased with the professional service that we received and wouldn't hesitate to recommend to friends and colleagues.
written by Ngurmin on 20/10/2013
Went to Jeff whites to buy 330d which I'd been admiring for two weeks sadly when I'd arrived and couldn't find the car anywhere on the forecourt after 20 mins of looking and not being hassled by a salesman I finally asked a salesman where the car was situated where he replied that a person was coming from reading to view the veichle so it had been moved and the vehicle was no longer on sale the salesman then offered me and my family to go and look at the vehicle where it was being stored and allowed us to look at the veichcle to our hearts content he then offered to take my phone number and contact me if the deal failed to my delight I had a phone call later that day saying the car was still available next day we arranged a test drive we were aloud more than enough time to look around the car as a family then we had a lengthy test drive where the salesman even offered to sit in the back with my children after which we were offered plenty of time to sit down as a family to discuss the financial terms of the transaction at no time did me and my wife feel pressurized into making any decision and the only reason I've put 4 stars is because one is for after sales hopefully I'll never have to use them but if they are as professional in that as they were in the sale of my car I'm in safe hands thanks to all the people I dealt with .
written by DaveWingnut on 10/08/2012
The night before I drove 120 miles to look at a car from Jeff White motors, I too decided to look at the companies reviews. Not being impressed with these reviews I felt concerned about driving all that distance to be possibly disappointed. However, I know that people these days will normally write about a bad experience and share it with all, but not do the same for a good experience. So here are the facts about by dealings with them. The cars here are all immaculately presented. I was greeted when I got there buy a salesman who showed me the car, spoke briefly about it, then left me to peruse it(due to the fact i'm extremely fussy this took a while). The car was exactly as described in the advert. When i was ready, we went on a test drive which allowed me to test the car on a mixture of roads. Not just round the block for example. Although they would not budge on price for me, I was extremely happy with the car and placed a deposit with the view of picking it up the following weekend. When i picked up my new car it had been cleaned again for me and everything was in order. I would recommend Jeff White motors to my friends and would use them again (If they had the vehicle I was looking for at the time. Again I'm fussy)
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