Jeff White Motors, Cardiff Reviews

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★★★★★
4.9 / 5
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Jeff White Motors, Cardiff

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Latest Reviews

★★★★★

“Great service, happy.”

Written on: 17/12/2014 by Csmittt91 (1 review written)

Saw a car on auto trader i liked, spoke to the sales guys over the phone a couple of times. Drove up from southampton purchasing the car the next day. Very pleased with Jeff whites. The car was 100% as it showed online. The staff i spoke with were very helpful and polite. Would highly recommend Jeff whites to anyone looking to buy a vehicle. Worth the drive from southampton… Read Full Review

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★★★★★

“Fantastic car buying experience”

Written on: 07/12/2014 by adamsdown (1 review written)

From start to finish, purchasing a car from Jeff White Motors was easy and enjoyable. In my case, this was the first time I had had to source and buy a car independently, and all the staff at Jeff White put me at my ease, advised accurately and without any fuss, so that I was able to pick the car that suited me and drive it away the same day.I am delighted with the car, and would not consider going anywhere else when I need to change it. I would wholeheartedly recommend Jeff White Motors to… Read Full Review

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★★★★★

“Brilliant service, excellent value!”

Written on: 03/12/2014 by BeckyF85 (1 review written)

I called into the garage thinking I may upgrade but dependant on what I was offered as part exchange for my vehicle. Well I was very pleasantly surprised with what I was offered and that made my mind up there and then, I went to pick a new car! There was a huge amount of choice. I was helped when needed by any of the sales people and the keys brought over so I could look inside and out. I found exactly the car I needed and was given good advice and helped with figures so I could complete the… Read Full Review

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★★★★★

“A painless transaction”

Written on: 17/11/2014 by 443Craig (1 review written)

We called into the showroom on our way to the Volvo main agent just to view a C30 which was very competitively priced - he allowed us to inspect the car in a non challenging way at our own pace - part exchange was negotiated very efficiently and a test drive taken immediately - all in all a no hassle experience - car very well prepared on collection - well done JW and thank you … Read Full Review

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★★★★★

“Great Service,No pressure sales”

Written on: 10/11/2014 by Parksdw1984 (1 review written)

Have bought a few cars from Jeff White, never had any problems.you can walk around at ease with no salesman pestering you.take cars out for a drive,check them out.Pick a car without any hassle with salesmen pushing you into buying… Read Full Review

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★★★★★

“Professional, friendly and no pressure.”

Written on: 25/10/2014 by Whitehead318 (1 review written)

Walked around admiring the quality of cars in stock, never hassled by sales team, once we decided on a 5 series BMW, we were offered a test drive, left to look around the car with no pressure sales talk. Once we had agreed our trade in valuation, went off to do the finance stuff, again no pressure no add ons, offered a warranty again no pressure, felt at ease with the sales team and finance staff, all in an excellent experience not the usual car dealership issues. I would recommend jeff white… Read Full Review

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★★★★★

“Good to deal with”

Written on: 24/10/2014 by RicKelly (1 review written)

Bought a BMW 320 a couple of weeks ago. Brilliant car. Very happy with it. Found the salesman very friendly and good to deal with. No pressure unlike certain car "supermarkets" I could mention. Plenty of stock to choose from - I was like a kid in a sweetshop for a while. Once the car was chosen, it was sorted out ready for me to pick up next morning, paperwork ready and smooth transition. They even sorted out the car tax online for me. I'll definitely come back when I change the car next… Read Full Review

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★★★★★

“A happy customer ”

Written on: 10/10/2014 by LalluPatel (1 review written)

I have been looking for a particular Mercedes Benz Kompressor over a period of three weeks on-line. When spotted out at Jeff white in Cardiff,first I thought it's too far but I was impressed with their sales assistant who accompanied for a test drive. Though there was no deal on purchase but it went very smooth with all advices and change of my personalised registration. I have been driving this for a very short period but with one year warranty for parts and labour, they advises me that they… Read Full Review

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★★★★★

“you won't find better”

Written on: 09/10/2014 by Gage1993 (1 review written)

Wouldn't go anywhere else bought last two cars with ease and coconfidence. No sales hounding. Very good quality cars with matching service… Read Full Review

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★★★★★

“Wonderful Part Exchange deal and assistance”

Written on: 08/10/2014 by Retiredbusinessman (1 review written)

I had been shopping around looking for a part exchange for a more practical car for everyday use and one that was still under manufacturers warranty. Having visited main dealers for approved used and even companies online, I finally came across a lovely specification vehicle that Jeff White had just taken in. With the car appealing to me in pretty much all I was looking for, the following day I popped on down to check it out. The premises was well laid out, clean and with a large selection of… Read Full Review

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★★★★★

“Brilliant customer service”

Written on: 03/10/2014 by Toshack7 (1 review written)

Recently bought an Audi Q5 from Jeff White Motors. From start to finish, there were no pushy salesmen. They allowed us to test drive the car(s) with no fuss, showing us the benefits of the car(s) as we drove around. The purchase of the car went as smooth as you could wish and they even gave me more than I expected for my part exchange....which made the deal even more attractive. I did shop around to check prices and were happy that JWM were the best value around. The after-sales service has… Read Full Review

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★★★★★

“Excellent Service - RCZ”

Written on: 24/09/2014 by speedy99 (1 review written)

We were well looked after by Jeff White and his team, when I went to purchase my RCZ. The quality and condition of the car was really good. There was no pressure to buy on the day, went for a test drive the car was lovely to drive. There were some minor issues with the bodywork which was sorted out when I went back to collect the car. Excellent friendly service, would recommend to family and friends… Read Full Review

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★★★★★

“What a car!!!”

Written on: 22/09/2014 by DWOwens (1 review written)

I test drove 2 very high performance quality cars and was given plenty of time to think - no sales pressure just great advice and I felt confident that any follow up service would be spot on e.g. RFL, warranty, assistance with on-board gizmos!! The experience was professional all the way and I am still smiling with my choice… Read Full Review

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★★★★★

“Great all round service and professionalism ”

Written on: 20/09/2014 by Rory1982 (1 review written)

Bought my 4th car from here today. Fantastic overall service and was kept in touch all the way. My enquiry started online with a finance application and the rest is history. My partner droped me of in her car which she had bought from here 10 years previously and is still going strong. Thanks guys hope to deal again… Read Full Review

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★★★★★

“HONEST, HELPUL & UNCOMPLICATED”

Written on: 17/09/2014 by Watson253 (1 review written)

Whilst browsing for a car back in July with very specific requirements I was approached by a member of staff from Jeff White Motors. He simply offered to help and suggested if we had any queries he would come and help. After a while we approached and I explained the situation I was in and the type of care I was looking for. He knew his stuff and guided me in the right direction, let me have a go in a few cars and didn't try to pressure me into anything. As a result I have driven away in a… Read Full Review

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★★☆☆☆

“TERRIBLE CONTINUING / AFTER-SALE CUSTOMER SERVICE ”

Written on: 05/09/2014 by CesarMcCarty10 (1 review written)

Don't be glamoured by the chummy, charming sales techniques. I bought a 2011 BMW 118d m sport six months ago and was asked to write a review directly after the purchase of my car. The purchase part was smooth, but after paying cash (nearly £16k in total) and opting for an extended one year warranty through the dealership (which comes into effect this month), I have had nothing but brush-offs and multiple "we'll look into it" type responses. I shouldn't have to call three times and leave a… Read Full Review

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Thepies's Comment

Written on: 15/09/2014

I had this first review removed after they found my remarks unfavourable. However, before my review was removed, I hadn't had a resolution nor an apology. I've also had to scan my bill of sale as evidence to have this reinstated.

I have since been into the dealership and experienced behaviour from the manager that was unnecessarily DISMISSIVE and AGRESSIVE after requesting the cancellation of my extended warranty since I will soon be selling the car. I have never been treated with such disrespect. As a non-confrontational person, I was left near tears, shaking with anger and disbelief. No apology was ever made for any misunderstanding or lack of customer service - instead I was presented with an unrelenting series of condescending justifications. It got to the point where I had to tell the manager that his aggressive stance and tone when I was in his office discussing the situation was making me uncomfortable and I wanted him to stop. Never was an admin fee mentioned or discussed and I found this shocking, as did my partner and the two other staff in the room who were left speechless. My warranty hadn't even come into effect.

I would not reccomend this company to anyone!!!

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★★★★☆

“Pleased with our purchase !!!”

Written on: 26/08/2014 by Clissel (1 review written)

Picked up our second BMW purchased from Jeff White Motor Company on Saturday and part exchanged our old car. Test drove our new car twice to be really sure that this was the right car for us as we wanted a larger family car. Really pleased with the professional service that we received and wouldn't hesitate to recommend to friends and colleagues… Read Full Review

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★★★★★

“love our car”

Written on: 26/08/2014 by dmMiddleton336 (1 review written)

Bought our car two weeks ago its a great buy the service we received was excellent and why go anywhere else… Read Full Review

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★★★★★

“Amazing place, so pleased with my new car !”

Written on: 13/08/2014 by Lloydodeere (1 review written)

I have just purchased my new BMW 116d from Jeff White Motors. I felt the need to write this review as the service that they provided me was absolutely amazing. The staff there were very friendly, and also very helpful in making sure that the car I bought was exactly the write car for me and my needs. They gave me fantastic advise and at no time at all made me feel pressured into buying the car. I would like to say a big thank you to them, and say that I am the happiest I have ever been with a… Read Full Review

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★★★★★

“Amazing & Friendly a Service Once Again !”

Written on: 11/08/2014 by Matheg68 (1 review written)

We have just taken delivery of our BMW 635D from Jeff White Motors. The Service there was second to none as it always is whenever we have bought our car from there. The car was supplied to us in impeccable condition, and the staff were friendly and proffesional throughout the whole transaction. We would strongly recommend to anyone purchasing a used car to visit this garage, and I don't think they would be disappointed. Myself and my family have always bought our cars from here, and will carry… Read Full Review

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