Dace Motor Company, Stockport, Cheshire Reviews

★★★★☆
3.7 / 5
140
70% of users recommend this
  • Customer service

  • Value For Money

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Latest Reviews

★★★★☆

“Top class service”

Written on: 22/07/2016 by Elijahh244 (1 review written)

I saw Dace motors on the Internet,looking to buy a used car. I was able to stroll without the pressure of salesmen "pouncing". I found the car I was interested in,made contact with a salesman . Mason,and from there the service I received was first class. I bought the car after a very good deal,and without any hesitation I would recommend Dace Motors to my family and friends… Read Full Review

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★★★★★

“Brilliant service”

Written on: 11/07/2016 by AimeeandMichal (2 reviews written)

Went there On Sunday to get a mini and it isn't like any other car dealers! You can actually walk around without being jumped on by salesmen. He was brilliant and met me and my partners needs with the mini and got us a brilliant deal. And I was able to take the mini the same day and part ex my own car. Really helpful and just overall brilliant thank you!! Will definitely be returning again and recommending THANK YOUUU!! :-)… Read Full Review

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★★★★★

“Fantastic customer service ”

Written on: 18/06/2016 by Simon169 (1 review written)

Well the whole process from start to finish was hassle free. The sales manager was so polite and not pushy. I felt totally relaxed with the whole process and would not hesitate recommending to my friends. The vauxhall insignia I brought it am over the moon with and I will definitely be using your guys in the future… Read Full Review

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★★★★★

“Fantastic customer service ”

Written on: 16/06/2016 by Andyt39 (1 review written)

Well the whole process from start to finish was hassle free. The sales manager was so polite and not pushy. I felt totally relaxed with the whole process and would not hesitate recommending to my friends. The vauxhall insignia I brought it am over the moon with and I will definitely be using your guys in the future… Read Full Review

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★★★★★

“BMW X3”

Written on: 12/06/2016 by majorwood (1 review written)

excellent service from start to finish i live 1 hr 20 mins from the dealership they sorted everything as they said they would and the air conditioning did not work phoned them up and they organized a local garage to resolve the problem and fit the new parts. Very please with my new car and would use this garage again. Thanks Mr D Wood… Read Full Review

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★★★★★

“Hassle free sale”

Written on: 10/06/2016 by Mckennam64 (1 review written)

I'd recommend Dace Supermarket to anyone because the man, who sold me the car, was very friendly, welcoming, and patient when I was faffing about. There was no pressure, everything was really clear and straight forward. I drove away knowing I'd got a good deal from a trader I could trust. I'll certainly be returning to Dace Supermarket… Read Full Review

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★★★★★

“Loved it”

Written on: 08/06/2016 by connorfisher (1 review written)

I had a pleasant experience with very good customer service while I was there. The staff is cheerful and friendly and always right there to help with your every need. Their variety of cars is great too. Loved it… Read Full Review

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★★★★★

“My fiat 500”

Written on: 08/06/2016 by Lisalovestony (1 review written)

Never visited a garage like Dace ,, we actually had to ask for some assistance ! Having seen the fiat 500 on website me and my partner drove to view it . The whole sales process was easy and quick..The sales team very friendly and professional .nothing was too much trouble ,, whats more i love my little fiat ,,, thanks guys !… Read Full Review

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★★★★★

“Excellent Personal Service”

Written on: 26/05/2016

I purchased my Mercedes clk 220 cdi on may 20/2016.My sales guy was extremely professional throughout the whole process. I had mentioned that a couple of the merc wheel centre decals needed replacing and the following Monday a complete new set of four decals arrived in the mail. I would highly recommend Dace German Centre and (Manager) and his sales team Only one regret I left my car mates in my p/x and had to spend £25 at Halfords for new ones. Oh well cant win em all. … Read Full Review

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★★★★★

“Mini One Review”

Written on: 25/05/2016 by laurentaylor (1 review written)

Absolutely love my Mini, drives perfectly and Dacecar were more than helpful, in the first week had an issue with a warning light took it to a local garage where it was fixed under the three month warranty with no hassle. Very happy with my Mini and with Dacecar!… Read Full Review

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★★★★★

“Great pre and post service”

Written on: 18/05/2016 by Puckettuf1962 (1 review written)

I'd recommend Dace Supermarket because over the years we have bought several cars from the company, always with great pre and post service… Read Full Review

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★★★★☆

“Very pleased with the deal I got ”

Written on: 17/05/2016 by spMcDowell158 (1 review written)

I found the car on the web called and saw the car and did the deal there and then very pleased with the car… Read Full Review

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★☆☆☆☆

“Waste of time”

Written on: 16/05/2016 by rich_wright39 (2 reviews written)

Drove to dace on Saturday from York to look at a BMW X5,priced £14,480,after the usual sales pitch we get down to p/x, to my shock was offered £1,600 which rose to £2,300, the least I have been offered was £3,000, just done a parkers guide and auto trader valuation, both say between £3,500 and £4,600,to prove I sent the auto trader quote to a dealer in Wakefield to check against his 59 x5 and he emailed back saying he would give £4,000 p/x,what a waste of time dace are.their x5 was full… Read Full Review

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★★★★★

“Great service”

Written on: 15/05/2016 by Donrigs (1 review written)

Fantastic, hassle free service and was driving around in my new mini in just over 24 hours! Couldn't ask for better! Would definitely recommend!… Read Full Review

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★☆☆☆☆

“Unprofessional”

Written on: 08/05/2016

What can I say, well it is not going to be positive in any way. I viewed a car online from this company and decided to take the vehicle for a test drive. So following the instructions on their website I phoned in advance to make an appointment to book a test drive. I arrived at the show room according to the time agreed. When I arrived the staff were very polite and advised us that the vehicle was on its way back for myself and my partner to view. 15 minutes later a member of staff approached… Read Full Review

By Dacemotorcompany

Written on: 11/05/2016

Dear Sir,
Thank you for taking the time to leave feedback regarding your recent visit. I am sorry that your experience with us resulted in you feeling the need to post a negative one.
I am aware of the situation that arose when you came to view the BMW and sympathise that someone else had arrived to view it shortly before you did. To be clear, that was the only reason the other set of customers were given the opportunity to buy it first. They arrived first.
Our website does indeed suggest phoning prior to visiting us to ensure that the car is available. We are a very busy dealership and cars sell very quickly as you've seen. The website also details the option to reserve a car with a refundable holding deposit. That would have been the only way we could have prevented another customer viewing the car before you arrived.
I am sure, that on reflection, although you are disappointed to miss out on such a stunning car, you will accept that it was simply bad luck that you arrived when you did and I'm sure that if you were the other customer, you wouldn't have appreciated us halting your viewing for someone that arrived after you.
To clarify a further point, I think the salesman you swore at while you were loudly voicing your frustration, acted very professionally in walking away from you. There were many other customers and children around and his actions spared you further embarrassment.
I wish you and your partner well with your search and hope you find an equally nice car.
Kind Regards
Mark for Dace Motor Company

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★★★★★

“great friendly service”

Written on: 06/05/2016 by Dillon171 (1 review written)

I recently bought my Renault Megane Priveledge from Dace and was looked after in a professional and friendly manner. The car is exactly what I was looking for and is great to drive and looks great too. Thanks for great service, I will definitely recommend you and when I am looking to change I'll be back. … Read Full Review

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★★★★★

“Genuine, Approachable and Hassle-Free”

Written on: 04/05/2016 by CallumMac (1 review written)

I'd recommend Dace Supermarket to a friend because they offer a genuine and personal service which is very rare to find. They left me to it and I had a browse and when I was ready to speak to someone, I approached a member of the team for more assistance. He, in a word was FANTASTIC! He looks like a mixture of Macklemore and Gary Windass from Corrie, so that's a great start haha! But in all seriousness, he shown a genuine desire to help me meet my needs and went above and beyond the call of… Read Full Review

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★★★★★

“Really impressed ”

Written on: 03/05/2016 by CWoolley (1 review written)

Bought my yellow mini off them recently, fab service and dead easy all sorted in a short space of time. Went above and beyond considering I could only collect at certain times and days and wanted it asap. Would definitely buy there again and recommend… Read Full Review

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★★★★★

“Great service.”

Written on: 08/04/2016 by gemmabarrington1983 (1 review written)

Bought my Fiesta Zetec from here, absolutely love the car. Was able to take it out for a test drive and the staff were friendly and helpful. I've got a twelve month warranty on the car and they even refurbed and painted the alloys black, which look fantastic! I would recommend Dace, they've been around for years, my Dad bought two cars off them and my ex partner, both were satisfied… Read Full Review

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★★★★★

“Thanks”

Written on: 04/04/2016 by mattibentley (2 reviews written)

To find an honest, decent and straight forward car salesman is very rare but we found one at Dace Motors. He was amazing from the very beginning and continue to be so afterwards. No pressure at all and it was simple. Thanks again for being extremely professional and looking after us like we were royalty!… Read Full Review

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