Dace Motor Company, Stockport, Cheshire Reviews

★★★★☆
3.6 / 5
68% of users recommend this
  • Customer service

  • Value For Money

? Ask our helpful community of experts about this product or company
Dace Motor Company, Stockport, Cheshire - Ask a question now

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★★★★☆

“Please read in full:”

Written on: 24/08/2014 by Jaydenz213 (1 review written)

My experience of Dace has been very good. I am a Londoner and as a rule I try not to buy from the south and especially not London. I always find heading north offers me a better deal and condition of car. I found Dace online and the car I was after was one of the cheapest on Auto Trader. I contacted them and dealt mainly with their finance director as my transaction involved a lease car PX buy out and subsequent purchase. The customer service was excellent from the start and the finance package… Read Full Review

Report this review
★★☆☆☆

“GOOD AT FIRST THEN DON'T WANT TO KNOW!!”

Written on: 08/08/2014

I bought my car from Dace in may, all was well, the process was straight foward and everything was fine. Dace M.O.T'd the car before handover and it passed. A few weeks later I had my car serviced at a specialist service station, I was told the car should not have passed it MOT and I was given a list of jobs which is going to cost me just short of £700. I rang Dace as my car was still under their 3 month warranty and was told at the time of the MOT the car was ok. So in the space of 5ish week… Read Full Review

Report this review
★☆☆☆☆

“Customer service is unknown”

Written on: 15/07/2014 by XanderMaher134 (1 review written)

NEVER AGAIN!!!!! Liars! they just want your money. Rude, ignorant, unprofessional, cars are not checked, once there is a problem they dont want to know about it. Seriously would not recommend. Solicitor set on the case… Read Full Review

Jasonbirch's Comment

Written on: 15/07/2014

Afternoon its jason the general manager from dace motor company, please could you call the office so i can resolve the issues you have had with our company.

Reply to this comment
Report this review Read 1 Comment
★★★★☆

“Pretty good experience”

Written on: 08/07/2014 by HalleBennett (1 review written)

found the car via autotrader, price seemed very good so went down for a look, the car was also in good condition with the promise of full service history. Did not get anything of the asking price but got slightly more than my trade in was worth, however as I deemed the price to be good I was happy to do the deal. I had a email for the main dealer confirming when the services had been done at what mileage and when, however after buying the car I contacted them for full service history… Read Full Review

Report this review
★★★★★

“Great Car, Unbelievable Price!”

Written on: 18/06/2014 by mol1972 (1 review written)

I don't normally go in for reviews (reading or writing). My common rule of thumb is that they are usually written by the odd few bitter customers and aren't really a true reflection of a shop/hotel/car dealers etc. But I was just reading through some of the recent reviews about Dace, having bought my car from them a couple of months ago and was angered enough to put fingers to keyboard! I went to them because they were the cheapest on Autotrader. When I arrived and throughout my entire buying… Read Full Review

Report this review
★☆☆☆☆

“Waste of time. They never contact you about anything!!!”

Written on: 18/06/2014 by Rivera55 (1 review written)

Contacted them over 5 times and always told we will get back in touch today or in the next hour or the next day but a week later and still not once been in contact and so it is me always calling them to be told each time again that they will be in contact as soon as possible. Took the afternoon of work as was told the car would be there and they would contact me as soon as it is in but still they never contacted me and when rang again saying this was told, surprise surprise, we will get the… Read Full Review

Report this review
★☆☆☆☆

“Never Again”

Written on: 16/06/2014 by Harding1980 (1 review written)

I bought a car from Dace a while ago now, a couple of days after getting it, it lost power at about 40mph on the A34. It did this a couple of times, I took it back and they said it was the way I was driving it!!! They kept it for a few days and when I went back to get it the problem was apparently solved, the same thing happened again and they still said there was nothing wrong with it, I took it a main dealer garage, paid £130 for a report and got a list as long as my arm as to what was… Read Full Review

Report this review
★☆☆☆☆

“Bad after sales customer serive! Be warned !!!”

Written on: 07/06/2014 by Nash54 (1 review written)

I have to say this place is a joke !!!! They take your money and when things go wrong, they become very rood almost even aggressive. I find it extremely difficult to understand how they still in business! I will be contracting Watch Dog, Cowboy traders and trading standards. They utterly bad for doing business . If you had a bad experience with them do yourself a favior contact watch dog, I am Defenatlly contacting the authorises so people can know to stay well away from Dace Motors… Read Full Review

Report this review
★★★★★

“Car Loan”

Written on: 05/06/2014 by jessgrace (2 reviews written)

I couldn’t have found a better deal! I received two offers from other lenders but they didn’t even compare to my interest rate and terms with Dace. I appreciated the fact that I was able to receive a secure offer in less than 24 hours and it was all hassle free… Read Full Review

Report this review
★☆☆☆☆

“Shocking”

Written on: 27/05/2014 by Boothy123 (1 review written)

Bought a 61 plate polo only 14,000 miles, was only given one key said they would try to chase old customer, stamped the service book with a horrid dace stamp I checked the oil it was black on over filled removed the paper filter with me being a mechanic and it was a old vw filter not even been change, said they would put new tyre on they put a 3.0mm part worn on, it had 2 cig burns in the headlining they said the would repair them we picked it up and they was huge the smart repair guy had make… Read Full Review

Report this review
★★★★★

“These guys rock !!!”

Written on: 08/05/2014 by murphyx (1 review written)

There is no doubt these employees care about their customers. I was greeted in their Stockport showroom by Mathew Davies who showed me the car I was interested in. I highly recommend getting your used car from this dealership and asking for Matt personally. … Read Full Review

Report this review
★★★★★

“A1 Service from Dace”

Written on: 21/04/2014 by Alceraz1 (1 review written)

I have bought two cars from the Dace Motor Company over the last 10 years and have found the service very much to my satisfaction. The first was a Renault Laguna and the second a Ford Focus. Both motors have been reliable and served me well over the years, over which I've covered many miles. I would heartily recommend this company to anyone. The one time I had a small alternator issue on the Ford Focus, it was fixed efficiently and without fuss. So many garages are pushy and only care about… Read Full Review

Report this review
★★☆☆☆

“POOR AFTER SALES AND CUSTOMER SERVICE LEFT ME OUT OF...”

Written on: 15/04/2014 by Brads71 (1 review written)

Buying a car from Dace Motors was a really simple and easy procedure and they even arranged the finance for me and allowed me to use their computer to check how much my insurance would cost. However once we had signed on the dotted line Dace Motors no longer wanted to know us. They couldnt give me a delivery date for the vehicle and every day I had to call to see if I could collect the vehicle. After I collected the vehicle I realised that the parking assist did not work and also the… Read Full Review

Report this review
★★☆☆☆

“Dace Supermarket - Poor customer service...............”

Written on: 05/04/2014 by AinsleyDuggan1982 (1 review written)

I purchased a car a month ago on the basis the private reg would be removed before I could collect the car. I did not expect to wait another 4 weeks, only when I mentioned I would cancel order, did they offer the option of signing a disclaimer to allow me to collect the vehicle, but I am still waiting for V5. I appreciate such admin maybe outside of their control, but what's is in their control is to return a phone call, I was the one chasing, being told they would ring me back but never did… Read Full Review

Report this review
★☆☆☆☆

“fault plus fault”

Written on: 22/03/2014

after buying my L.H.D. car to drive abroad it developed a number of faults I must admit the sales person who sold me the car did his best to arrange the repair of the faults however out of the first five weeks I took possession of the car three weeks of that the car spent in garages on the fifth week I drove the car abroad on my way to Bulgaria however in Germany on the autobahn at peak hour just past Frankfurt airport the clutch packed in and we were lucky to escape a serious accident with… Read Full Review

Report this review
★☆☆☆☆

“2 faulty cars”

Written on: 06/03/2014 by Giovanna466 (1 review written)

Dace Motors sold me two cars, both displayed faults on the way home with lights on the dash. The second car could not exceed 65MPH. I am still waiting for my refund. The dealers there are very reluctant to provide a refund for a vehicle that was obviously faulty. You have to threaten them with court action to get some type of verbal consent to compensation. I am still waiting for something in writing. They have 10 days left until I am able to proceed to the small claims court. It is obvious… Read Full Review

Report this review
★★★★★

“I would recommend Dace Motors to anyone looking for...”

Written on: 28/02/2014 by acimovic (2 reviews written)

I'm surprised there aren't more reviews here about this place. Perhaps people are a bit embarrassed about the whole situation of taking a car loan :) Anyways never thought that applying for car finance is so simple. The salesman was helpful, understanding and patient. He took his time and got us the best deal on the car and the financing. I would recommend Dace Motors to anyone looking for car loan in Stockport… Read Full Review

Report this review
★☆☆☆☆

“Absolutely shocking, rip off garage”

Written on: 27/02/2014 by Srogers93 (1 review written)

My boyfriend brought me my 1st ever car as a surprise, when he brought it it had no road tax and at the end of its mot but it looked nice from the outside so he brought it before knowing that when he took it home and surprised me with it. I was more surprised with the bill I got when it didn't pass it's mot and how much that thing has costed me since. They covered up water leakage with floor mats got a surprise when I was cleaning my car. Timing belt gone on it, had to replace water pump, new… Read Full Review

Scott-Mccann84's Response to Srogers93's Review

Written on: 21/05/2014

im sorry but evrery car ive bought from dace they will not let u pick up if it has less than 6 month mot they re mot to 12 month water leak with floor mats is where the car cleaner shampo the carpets so its dampness from that and if your timing belt went and all you had to do was replace ur water pump it never went in the first place as i m a 20year time served vechile technition and the water pump has to be changed with the belts as for the exhaust if you no a car company that makes a car with an unbreakable exhaust let me no

Reply to this comment
Report this review Read 1 Comment
★☆☆☆☆

“Very disappointing.”

Written on: 11/02/2014

Had I have known the terrible reputation this place already has, I would never have considered buying a car from here. I was sold a car for much more than its genuine worth, and it had a major engine fault which would cost more than the worth of the car to fix. For this reason, I demanded a refund which I was fully entitled to, only to find out I would only be given much less for them to buy the car off me. I have been ripped off nearly £1000 and will never shop here again, nor will I… Read Full Review

Report this review
★☆☆☆☆

“mitsubishi colt”

Written on: 08/02/2014 by shelly2104 (1 review written)

I px my good tigra for this ..had to go bak cause they gears were stiff and kept crunching wen.i changed them .sed they would repair it ...wen i.had it bak still doin told to give it bit of time ...still hard to get in gear ..engine so noisy it sounds like a tank ...wasnt valeted cobwebs still inside the car near windows and green mold on wing mirror only px cause mine was dearer on insurance cause i had moved address gutted now wish id have gone else were if it diesnt get sorted im goin… Read Full Review

Report this review
overview