Dace Motor Company, Stockport, Cheshire Reviews

★★★★☆
3.6 / 5
91
67% of users recommend this
  • Customer service

  • Value For Money

? Ask our helpful community of experts about this product or company
Dace Motor Company, Stockport, Cheshire - Ask a question now

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★☆☆☆☆

“Stay well clear”

Written on: 24/04/2015 by Starmops (1 review written)

Bought a car from dace drove it 3 times and twice was back to them, they then had it 6 weeks because they could not find out what was wrong with it. One trip to Williams hay presto answer found, but then had to wait for Dace to fix it. Mean time they did give me a so called courtesy car but guess what had to take that back to them because was having problems with it, so they gave me another and again problems and dangerous as just kept cutting out. Checking on DVLA I found the courtesy car had… Read Full Review

Report this review
★★★★★

“I would highly recommend them”

Written on: 14/04/2015 by lucas85 (1 review written)

I had a great experience here back in March on the purchase of a pre-owned Vauxhall. Mathew was my dealer associate and was helpful throughout the whole process. I was a serious buyer who knew what he wanted, so I needed to inspect it, test drive it, and buy it. Case closed !!! There was no drama throughout the process, and the person I dealt with , along with the general manager (Colby) at the time, were willing to deal. Neither of them yapped on and on or tired to oversell the vehicle either… Read Full Review

Report this review
★★★★★

“Exceptional ”

Written on: 10/04/2015 by CharBx (1 review written)

I would recommend Dace German Car Center to anyone! The service i was provided with was faultless, i was so pleased by their friendly approach and the time they took with me to purchase my car. I am so pleased with my car that i have already recommended Dace to family members despite living over 200 miles away. I find some of these reviews hard to believe however if you are looking for a hassle free pleasurable car buying experience ask for them and you wont regret it! Thank you Dace!… Read Full Review

Report this review
★★★★★

“Great Customer Service.”

Written on: 02/04/2015 by Murray243 (1 review written)

All the staff were pleasant and very helpful, answered all my questions and got a great deal. I would definately recommend a visit to the site if thinking of purchasing a new vehicle… Read Full Review

Report this review
★★★★★

“Great Experience”

Written on: 09/03/2015 by AWOODWARD909 (1 review written)

Recently bought a used Nissan Primera from Dace and felt the service I received was fantastic. The salesman quickly and accurately identified a list of cars to suit my needs and budget, once I had selected one to have a look at I was taken straight to it to have a look around. I was extremely impressed with the value offered, the car had a great spec and fitted perfectly with my budget. The salesman wasn't pushy, he left me free to have a good look around the car but was still on hand to… Read Full Review

Report this review
★☆☆☆☆

“disappointment ”

Written on: 22/01/2015 by jones12345abc (1 review written)

Car not as described, offered me less part ex for my car than described after long drive up, very unhelpful with problems, warrenty pretty much useless, car has had nothing but problems and cost me 600 quid in 4 months, i could have dealt with this had they been helpful and have at least called back instead of me them leaving 200 messages… Read Full Review

Report this review
★★★★★

“Excellent Service ”

Written on: 12/01/2015 by Bouraoui (1 review written)

Bought my Ford Focus 1st Dec 2014 lovely car both inside and out, absolutely immaculate, and the wife well pleased with it. Unfortunately had a few issues with certain things so had to return a couple of times, but can I just say how helpful the Dace staff are, from the salesman to the people in the service department going above an beyond, nothing is too much trouble. I would highly recommend anyone buying a car from Dace. Thank you… Read Full Review

Report this review
★★★★☆

“Going that extra mile!”

Written on: 05/01/2015 by JennyR1811 (1 review written)

Thank you very much for going that extra mile, its makes all the difference! I can see why you are the biggest and best car motor company in Stockpot! We got there in the end… Read Full Review

Report this review
★★★★★

“great service and very easy to deal with”

Written on: 16/12/2014 by Headea420 (1 review written)

recently bought my 2nd car from dace and they never feel to meet expectations, staff are all friendly and and have a fantastic choice of cars. had a minor issue with one of my windows but the service department resolved this for me under warranty,will be looking to change our other car in the next 12 months so will most definately be back again.keep up the good work !!!… Read Full Review

Report this review
★★★★★

“Great car and excellent service couldn't be happier”

Written on: 16/12/2014 by Littlen11 (1 review written)

Bought my ford kuga in july 2014 and it's the best car I have had so far. Dealt with a very helpful sales man and was also introduced to the general manager who was extremely professional. He came in at the end of the appointment to check I was happy with the service and if there was anything else I needed which I thought was a really nice touch. In October my engine management light came on I contacted the service department who asked me to bring the car down the next day which I did the lady… Read Full Review

Report this review
★☆☆☆☆

“Bad choice”

Written on: 16/12/2014 by 308Pennington (1 review written)

Purchased a £10,000 vehicle from dace, after 2 months brake pads had worn out. Manager very arrogant and very unhelpful. Basically fobbed me off, no personnel skills just thought that he was right. Took photos of pads and had two independent views on brake pads but Dace Motor Company gave no customer satisfaction or goodwill. They take your money and don't want to know. Would not recommend to fellow buyers if your vehicle is substandard. Manager wants to get out his high horse as he's only… Read Full Review

Report this review
★☆☆☆☆

“Waste of time”

Written on: 08/12/2014 by Trolsta (1 review written)

Brought an audi tt. In November 2014. After a few days noticed a few faults on the car so I phoned them up to arrange repairs , as I live in wolverhampton I was told to use a local garage by the staff , so I used MIDLAND VW Uk. The repairs came to a total of £56.90. YES £56.90 as I had only had the car for one week the 3 month warranty should have covered this , after waiting in midland uk for dace motors to make a decision I got bored off and paid the bill myself , and… Read Full Review

Report this review
★★★★★

“astra van breakdown”

Written on: 30/11/2014

I bought an astra van from dace in august. I was advised by the salesman to get extended warranty as I was using the van for my business which I duly did. on the 26/11/2014 my van broke down while doing a delivery. I phoned the rac who diagnosed an alternator problem. I phoned dace motors and spoke to a woman in the service reception who confirmed my alternator was covered by my warranty and to bring the vehicle down there and then. when I got there the technician Curtis confirmed the rac… Read Full Review

Report this review
★☆☆☆☆

“merc c 220”

Written on: 31/10/2014 by Church424 (1 review written)

Bought a merc from them had it back 3 times just to turn light off and gave it us bk saying all fixed then broke down with many problems fixed by another garage erm no still problems so took it to a garage I no with them saying will pay bill yeah they paid for main bits but other garage says not rd worthy and leaking carbon in car yeah they paid for injector but what about rest erm not going to happen going small claims court watch dog and a few others motd by service and dealt with general… Read Full Review

Report this review
★☆☆☆☆

“Price match ??? dont think so”

Written on: 13/10/2014 by mkw1973 (1 review written)

They say they offer a national price promise and will match or beat any cheaper price as they are obviously confident they are cheapest already. Found same spec car with 2000 less miles at a main dealer for £790 less. They rang back trying to say the cheaper car didnt have service history..it does then when that excuse didnt work it was because it was a different colour. Wonder if have same attitude towards warranty work....have you been driving the car sir? well thats wear and tear!… Read Full Review

Grahamsl44's Response to mkw1973's Review

Written on: 04/11/2014

Really? You find this worth complaining about. There was obviously a reason you wanted their car more than the other one or you'd have just bought the other one, after all, it had less miles on it. Maybe it was because it wasn't as nice and perhaps, just maybe, it was cheaper because it wasn't as nice? I came on here to look at reviews, as am interested in one of their cars. Am not put off by this review if that was your intention. It just made me smile :)

Reply to this comment
Report this review Read 1 Comment
★☆☆☆☆

“Poor customer service & issues with vehicle”

Written on: 01/10/2014 by CarlosParrish34 (1 review written)

After purchasing a vehicle with only 12500 miles on the clock I drove away with barely enough fuel to get me to nearest petrol station & discovered the sensors were not operating, a tyre was just about legal, parts missing from boot and then problems with brakes. I called numerous times & was promised all backs (never materialised) eventually I got through to service who advised they couldnt look at the car for over a week after further discussion they agreed to replace tyre within the week… Read Full Review

Report this review
★☆☆☆☆

“Worst Company I've Dealt With”

Written on: 30/09/2014 by Stowlie (1 review written)

Totally agree with the review below titled 'Good at first then don't want to know'. I was happy at first with my car, was given an MOT with my StreetKA. Within a year the following problems have occurred; exhaust hanging off, alarm faults, catalytic converter needs replacing, clutch slave cylinder went, suspension and wishbones needed replacing, passenger door handle snapped due to rust inside door... I could go on but I'm limited to 50 characters. Daces attitude is that they don't care and it's… Read Full Review

Report this review
★★★★★

“Great car thanks”

Written on: 24/09/2014 by Winniemcfootball (1 review written)

Went with my son to buy his first car . Salesman frank Dace at great moor branch , couldn't of been more helpful , we was worried about the insurance side , he even got us a quote while we were there , we picked the car up following week , it developed a problem , frank sorted it out . This is my second time of buying a car , from Dace , would always use them , thanks john and David mc Donald… Read Full Review

Report this review
★★★★☆

“Could not ask for more”

Written on: 02/09/2014 by Almanzora (1 review written)

Flew in from Spain to pick up car. Told problem with key fob and after buying the car the problem turned out to be receiver unit (BMW). I could not get hold of the same guy every time but did not matter, everyone I spoke to were sympathetic and help full. Got problem resolved in Spain and Dace have assisted me. Could not have got better service THANK YOU Dace … Read Full Review

Report this review
★★★★☆

“Please read in full:”

Written on: 24/08/2014 by Jaydenz213 (1 review written)

My experience of Dace has been very good. I am a Londoner and as a rule I try not to buy from the south and especially not London. I always find heading north offers me a better deal and condition of car. I found Dace online and the car I was after was one of the cheapest on Auto Trader. I contacted them and dealt mainly with their finance director as my transaction involved a lease car PX buy out and subsequent purchase. The customer service was excellent from the start and the finance package… Read Full Review

Report this review
overview