Dace Motor Company, Stockport, Cheshire Reviews

★★★★☆
3.7 / 5
132
68% of users recommend this
  • Customer service

  • Value For Money

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Latest Reviews

★★★★★

“Excellent Personal Service”

Written on: 26/05/2016

I purchased my Mercedes clk 220 cdi on may 20/2016.My sales guy was extremely professional throughout the whole process. I had mentioned that a couple of the merc wheel centre decals needed replacing and the following Monday a complete new set of four decals arrived in the mail. I would highly recommend Dace German Centre and (Manager) and his sales team Only one regret I left my car mates in my p/x and had to spend £25 at Halfords for new ones. Oh well cant win em all. … Read Full Review

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★★★★★

“Mini One Review”

Written on: 25/05/2016 by laurentaylor (1 review written)

Absolutely love my Mini, drives perfectly and Dacecar were more than helpful, in the first week had an issue with a warning light took it to a local garage where it was fixed under the three month warranty with no hassle. Very happy with my Mini and with Dacecar!… Read Full Review

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★★★★★

“Great pre and post service”

Written on: 18/05/2016 by Puckettuf1962 (1 review written)

I'd recommend Dace Supermarket because over the years we have bought several cars from the company, always with great pre and post service… Read Full Review

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★★★★☆

“Very pleased with the deal I got ”

Written on: 17/05/2016 by spMcDowell158 (1 review written)

I found the car on the web called and saw the car and did the deal there and then very pleased with the car… Read Full Review

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★☆☆☆☆

“Waste of time”

Written on: 16/05/2016 by rich_wright39 (2 reviews written)

Drove to dace on Saturday from York to look at a BMW X5,priced £14,480,after the usual sales pitch we get down to p/x, to my shock was offered £1,600 which rose to £2,300, the least I have been offered was £3,000, just done a parkers guide and auto trader valuation, both say between £3,500 and £4,600,to prove I sent the auto trader quote to a dealer in Wakefield to check against his 59 x5 and he emailed back saying he would give £4,000 p/x,what a waste of time dace are.their x5 was full… Read Full Review

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★★★★★

“Great service”

Written on: 15/05/2016 by Donrigs (1 review written)

Fantastic, hassle free service and was driving around in my new mini in just over 24 hours! Couldn't ask for better! Would definitely recommend!… Read Full Review

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★☆☆☆☆

“Unprofessional”

Written on: 08/05/2016

What can I say, well it is not going to be positive in any way. I viewed a car online from this company and decided to take the vehicle for a test drive. So following the instructions on their website I phoned in advance to make an appointment to book a test drive. I arrived at the show room according to the time agreed. When I arrived the staff were very polite and advised us that the vehicle was on its way back for myself and my partner to view. 15 minutes later a member of staff approached… Read Full Review

By Dacemotorcompany

Written on: 11/05/2016

Dear Sir,
Thank you for taking the time to leave feedback regarding your recent visit. I am sorry that your experience with us resulted in you feeling the need to post a negative one.
I am aware of the situation that arose when you came to view the BMW and sympathise that someone else had arrived to view it shortly before you did. To be clear, that was the only reason the other set of customers were given the opportunity to buy it first. They arrived first.
Our website does indeed suggest phoning prior to visiting us to ensure that the car is available. We are a very busy dealership and cars sell very quickly as you've seen. The website also details the option to reserve a car with a refundable holding deposit. That would have been the only way we could have prevented another customer viewing the car before you arrived.
I am sure, that on reflection, although you are disappointed to miss out on such a stunning car, you will accept that it was simply bad luck that you arrived when you did and I'm sure that if you were the other customer, you wouldn't have appreciated us halting your viewing for someone that arrived after you.
To clarify a further point, I think the salesman you swore at while you were loudly voicing your frustration, acted very professionally in walking away from you. There were many other customers and children around and his actions spared you further embarrassment.
I wish you and your partner well with your search and hope you find an equally nice car.
Kind Regards
Mark for Dace Motor Company

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★★★★★

“great friendly service”

Written on: 06/05/2016 by Dillon171 (1 review written)

I recently bought my Renault Megane Priveledge from Dace and was looked after in a professional and friendly manner. The car is exactly what I was looking for and is great to drive and looks great too. Thanks for great service, I will definitely recommend you and when I am looking to change I'll be back. … Read Full Review

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★★★★★

“Genuine, Approachable and Hassle-Free”

Written on: 04/05/2016 by CallumMac (1 review written)

I'd recommend Dace Supermarket to a friend because they offer a genuine and personal service which is very rare to find. They left me to it and I had a browse and when I was ready to speak to someone, I approached a member of the team for more assistance. He, in a word was FANTASTIC! He looks like a mixture of Macklemore and Gary Windass from Corrie, so that's a great start haha! But in all seriousness, he shown a genuine desire to help me meet my needs and went above and beyond the call of… Read Full Review

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★★★★★

“Really impressed ”

Written on: 03/05/2016 by CWoolley (1 review written)

Bought my yellow mini off them recently, fab service and dead easy all sorted in a short space of time. Went above and beyond considering I could only collect at certain times and days and wanted it asap. Would definitely buy there again and recommend… Read Full Review

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★★★★★

“Great service.”

Written on: 08/04/2016 by gemmabarrington1983 (1 review written)

Bought my Fiesta Zetec from here, absolutely love the car. Was able to take it out for a test drive and the staff were friendly and helpful. I've got a twelve month warranty on the car and they even refurbed and painted the alloys black, which look fantastic! I would recommend Dace, they've been around for years, my Dad bought two cars off them and my ex partner, both were satisfied… Read Full Review

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★★★★★

“Thanks”

Written on: 04/04/2016 by mattibentley (2 reviews written)

To find an honest, decent and straight forward car salesman is very rare but we found one at Dace Motors. He was amazing from the very beginning and continue to be so afterwards. No pressure at all and it was simple. Thanks again for being extremely professional and looking after us like we were royalty!… Read Full Review

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★☆☆☆☆

“Very disappointed ”

Written on: 01/04/2016 by Angrybird10 (1 review written)

Bought a Audi A3 61 plate noticed the headlight had crack with sellotape over it also air filter all loose 2 days after brought car home but apparently wasn't done there they check there cars . No after care what so ever take your money then they don't care . Don't trust them if you see car you like call aa or rac have it checked over with fine tooth comb because soon as you hand over your money and took that car if there fort court they don't care one bit . Also be aware when they say car… Read Full Review

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★★★★★

“Audi A 7”

Written on: 28/03/2016 by Roach245 (1 review written)

Just bought an Audi A 7 for my Limo company from Dace I never even saw the car as I live in Ireland all I can say is the car exceeded my expectations and the sales process was first class The car was 5 yrs old and looked brand new. Cannot fault car or service. … Read Full Review

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★★★★★

“An excellent service ”

Written on: 22/03/2016 by Gazza43 (1 review written)

My experience with Dace was excellent throughout. From when I first made an enquiry through the purchase process and then the after care. When I had a problem with a flat tyre a few days after I brought the car this was fixed at no charge - a really nice gesture. The sales staff I dealt with were very friendly and helpful and I would thoroughly recommend… Read Full Review

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★★★★★

“What can I say...from the initial greeting to the...”

Written on: 19/02/2016 by jmurraye (2 reviews written)

What can I say...from the initial greeting to the delivery, the sales staff were very professional to do business with. Low pressure, very educated and let you take your time to think about your car before you sign any papers or put down money. I knew what I wanted, and they delivered. I'd highly reccomend them. … Read Full Review

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★☆☆☆☆

“constant excuses”

Written on: 18/02/2016 by spag73 (1 review written)

Bought Audi Q7. Pushy sales. Few mechanical faults repaired locally after GREAT amount of phone calls. After numerous calls to get car registered to me, I was left to sort problem out myself as they clearly weren't interested. Over all, I won't have another car from them as after-sale pathetic & dismissive. No matter how good the price or car, they just ain't worth the hassle. Like me, buy elsewhere… Read Full Review

Kik130784's Response to spag73's Review

Written on: 19/03/2016

Hi there, just out of interest can I ask did you PX an Audi A4 with these as I'm looking at one and they said the guy PX an A4 for a Q7 so I thought it may be you and wonders if you could advise of any issues with it.

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★★★★☆

“Happy to recommend”

Written on: 11/01/2016

I have bought 2 cars from Dace the first one was 7 years ago and only had MOTs to pay & 2 new tyres, so returned to buy my recent purchase which was another Yaris very pleased with my car and found my salesman very helpful, friendly and honest. I liked that my salesman didn't try to pressurise me, I also liked the condition of the car when I went to pick it up… Read Full Review

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★★★★★

“Merry Christmas!”

Written on: 25/12/2015 by kruk85 (1 review written)

Dace Motors "JudgeService.com" says it all. Rated 4.1/5 by 1006 customers. 88% Would recommend to family or friends. Unlike other review sites Judge Service is verifying customers so comments such as those bellow "awful", "disgustingly rude" etc made by anonymous users are not trustworthy and not reliable. Believe it or not, Dace is one of the best car dealers in the Greater Manchester area and you can easily verify the true behind my comment on Judge Service - just search for Dace Car… Read Full Review

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★☆☆☆☆

“Refused to give me deposit back”

Written on: 23/12/2015 by MarkHoll (1 review written)

I went to purchase a car from dace in stockport, unfortunatley I had an issue obtain finance as i didn't have any photo ID to complete the finance. They then refused to give me my deposit back, their reason was they where willing to hold on to the car. The issue being i can't obtain finance for the car now! Very poor, your best friend when they are trying to sell you a car. I don't blame the sales man he was very helpful, more the owners and the management of this business… Read Full Review

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