Jacquie Lawson www.jacquielawson.com Reviews

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★★★☆☆
2.6 / 5
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Jacquie Lawson www.jacquielawson.com

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★★★★★

“Circus Installation Does Not Work: OS X & Safari”

Written on: 19/08/2014 by Lewisf75 (1 review written)

Rating = applies to the Cards, not to download of Circus which as of now is no stars since App will not download. Numerous attempts to install Circus & response from JacLaw HELP, same reply approach each time, just with different wording. Informed via error message from JacLaw Circus to adjust Safari Security, but adjust what ? All Adobe Flash/Air software current … Read Full Review

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★★★★★

“Beautiful Cards for any occasion.”

Written on: 13/05/2014 by Elle476 (1 review written)

I highly recommend this service. The cards are really pretty, funny at times ( Halloween ) and tasteful. The small fee is well worth it. I save in not buying postage, if I forget to send a card ahead of time, I can get one sent immediately. I received a Jacqueline Lawson Christmas Card one year and was so impressed with it that I looked them up on the web and signed up there and then. I can't say enough good things about the ecards… Read Full Review

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★★★★★

“mycoco@”

Written on: 29/04/2014 by Laurele153 (1 review written)

I do not know what the problem is, but I can not send a Jacquie Lawson card. I don't know that my time has expired or what the trouble is. Please tell me how to rectify… Read Full Review

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★★★★★

“Such a Deal”

Written on: 31/12/2013

I have been a long time subscriber of Jacquie Lawson's cards, which I feel are the best on the 'net. Period. I love the Advent Calendars, although I confess the "2013 Downtown Abbey" version isn't my favorite. But really folks, where on earth are you likely to find hours of entertainment, (even if it's struggling to recall how to set a formal place setting!), are you likely to find on the internet with the charm and coziness of the Advent Calendar for the price. In the vernacular...get real… Read Full Review

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Redcello's Comment

Written on: 31/12/2013

It's too bad the renewal button sends you on a complete useless circle with no way to actually pay them for another year and no customer service to speak of !

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Deanery's Comment

Written on: 02/01/2014

I agree - I have been a subscriber for years, but I am locked out one month before my renewal date - with them pestering me to re subscribe to access and send their cards - I feel I am being blackmailed to continue when I would have naturally renewed anyway...their response to requests for help have been poor. I sent Thankgiving cards at end of November but couldn't send one Christmas card. I am fed up and will not recommend them again.
Happy New Year.
deanery

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★★★★★

“Never saw more beautifully designed and animated cards! ”

Written on: 29/12/2013

The first site to make creative, fun, exhilarating e cards. Have previewed many of them and find each and every one of them alive with vibrant colours and exquisite drawings. Have had some feedback from friends also commenting on the lovely cards sent. What I would like is something for forwarding at Eid. Greetings cards, most, nearly all online are unimaginative and dull. More than happy to help with ideas for Muslim celebrations. There is such a need and I am sure they would be a success. I… Read Full Review

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★★★★★

“Cards but not calendar”

Written on: 24/12/2013 by rallenUSA (1 review written)

For the past three years, I've been a HUGE fan of J. Lawson cards. I've regularly previewed every one, sent cards to friends, family, acquaintances. Best cards on the Internet. A good number of those seeing them signed up, too. However, after my wife and I and others really loved the previous two Advent Calendars, and gave them to friends and family, this year's is a really terrible disappointment. First, because of downloading problems, it took me two hours to finally--on my own--figure… Read Full Review

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★★★★★

“A beautiful gift”

Written on: 04/12/2013

A very dear friend of many years sent me the 2013 Advent Calendar and it is an absolute joy. I am so grateful to her for sending it to me. I will certainly share it with others. I was surprised to hear that some people had a problem with it and could not make it work for them at all. I wonder if they realise that they MUST install Adobe Air (it's free), which I did not find immediately apparent in the initial instructions. Of course, it's all there laid out very clearly in the Jacquie… Read Full Review

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Cheify's Comment

Written on: 04/12/2013

If only it were that simple. Everything installed, un-installed, re-installed with every form & variety of options (firewall off, security off, you name it, we've done it) and still nothing apart from "Your calendar is being installed, please wait" And nothing , bar some vague generaliities from the so-called Help desk. They've got your money, so tough luck if it doesn't work .

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Sherriw's Comment

Written on: 05/12/2013

Same negative experience for me -- install, uninstall, reinstall, firewall off, security off, Adobe Air installed, Adobe Flash Player installed, several e-mails for help which culminated with a response telling me there must be something wrong with my Mac (10.7.5) -- why do companies default to 'There must be something wrong with your computer'? VERY disappointed, Jacquie Lawson - you get ZERO stars from me. Not to mention, I spent money to send 10 calendars to friends -- and so far, haven't heard good reports from them either!

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★★★★★

“2013 Advent Calender”

Written on: 26/11/2013 by Wellpleasedcustomer (2 reviews written)

I have just ordered 10 advent calenders with no problem. Ive downloaded my one and have no problem with it. Have played marbles and done a few puzzles. Can't wait till 1st December, I hope its as good as last years. These advent calenders really are good value as are the Jacquie Lawson cards. My family and friends love them. Have been a member for 2 years and never had a problem… Read Full Review

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Abundance's Response to Wellpleasedcustomer's Review

Written on: 30/11/2013

no stars from me for the Advent calendar.
I have paid in full for 3 of them but have yet to view them.
PLEASE NOTE: There is no contact email or number for Jacqui Lawson ecards so who do you contact to complain or seek a refund????
Zero customer service or recourse to the seller.

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★★★★★

“Unique and Joyful”

Written on: 19/09/2013

I've been a member JL for what seems like forever :-) I continue to be amazed at the depth and breadth of the wonderful animated cards for all seasons and reasons. Obviously as a world wide Global phenomenon, there will be issues. But remember JL is a small mostly family and friends run business - not a huge conglomerate with endless staff. I fervently believe they are some of the most wonderful ethical people we can know and if things go wrong, be patient and they will solve it. Keep… Read Full Review

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Vivmary's Comment

Written on: 30/11/2013

Yes I agree with all of what you are saying. I have been a member for ages too, and the last two years I downloaded their Advent Calendar with no probs whatsoever; however, just recently someone sent me The Circus, which wouldnt install, and I have just bought the Edwardian Advent Calendar and really looking forward to it, tried, repeatedly to install it, to no avail, have tried everything, the same error message keeps coming up! So although I do agree that overall the company is good and the cards amazing, it would seem that there are an awful lot of people out there who are very disgruntled!!

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★★★★★

“All cards are excellent value and content ”

Written on: 20/08/2013

The cards are tastefully and beautifully made . I usually get a landline to say 'Thanks very much ' from recipients . I appreciate their contacts as I am elderly Her artists must be special people to produce first class cards covering many celebrations. I like the cards and have no complaints If you make an error in an email address you are told about by a note to say correct such & such before it is sent I got all the details re the cards before I sent the USA $ charge. The… Read Full Review

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★★★★★

“USE ONE CREDIT CARD.”

Written on: 22/06/2013

I LOVE THE CARDS AND HAVE DONE SO FOR MANY YEARS.WHEN I STARTED I USE ONE CREDIT CARD AND THE NEXT TIME I RENEWED I USE A DIFFERENT CARD AND FOUND OUT BOTH CREDIT CARD ARE USE TO RENEW. TRY AND GET YOUR MONEY BACK FROM THE SECOND CARD.NO PHONE NUMBER TO TALK TO SOMEONE AND THE COMPUTER INFO TO THEM IS FORGET IT… Read Full Review

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★★★★★

“inlog probleem”

Written on: 25/04/2013

prima site met kaarten die iedereen mooi vind. Service was ook altijd goed. Echter, ik kan nu niet meer inloggen en contact is niet mogelijk. Ligt dat aan mijn PC? Help!… Read Full Review

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Flohila's Comment

Written on: 03/12/2013

Neen, dat ligt niet aan jouw computer

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★★★★★

“Excellent Site”

Written on: 21/04/2013

I've been a subscriber for about 5 years. I haven't found any other site than comes close to matching Jacquie Lawson for sophistication of animation and beauty. The site is easy to use, delivery can be delayed, addresses are easy to import, and you can review your history. New designs come out regularly. The cost is more than reasonable, especially when quality is taken into account… Read Full Review

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Flohila's Comment

Written on: 03/12/2013

You were lucky. Read other messages!!

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★★★★★

“HAPPY CUSTOMER”

Written on: 08/04/2013

Out of curiosity I decided to read the Jacquie Lawson reviews and was shocked to read all the negative comments. I have been using this site for four years and have never had any problems at all. Hope this continues! I have received numerous positive emails from friends and family who find the cards charming and thoughtful. … Read Full Review

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Flohila's Comment

Written on: 03/12/2013

Time will tell you later!!

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★★★★★

“unable to log on”

Written on: 18/02/2013

Quite often I am unable to log on They say not right address/password I am going to give this to you now.My address is marlenebailey@rogers.com My password is bail2689 Please put these in in your records Please make it so I dont have to log on every time… Read Full Review

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★★★★★

“Who wants Christmas to begin in the Autumn?”

Written on: 15/02/2013

No action before the first of December? It IS an ADVENT calendar, could that be an explanation? You have the globe and the(animated) puzzle to show that it is installed, and in my experience, children are delighted to play the puzzle game. Waiting for December is part of the fun. I have sent this calendar to many people, including several French families with children. They have all contacted me to tell me how much they are enchanted with the 2012 calendar. No-one has said that installing it… Read Full Review

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★★★★★

“Jacquie Lawson is Awesome”

Written on: 31/12/2012

I've been a member for years and loved sending her cards - everyone that gets them is so appreciative. With this years membership I got the advent calendar installed it no problem and had fun using it. I can't believe all the bad comments. My only complaint is I can't find an email to send her my appreciation. I feel that the $18.00 for 2 years is nothing compared to what I was spending each year on paper cards and these MOVE!! and have MUSIC. Love them. Your long time member - Sarah from… Read Full Review

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Smilingcat2013's Comment

Written on: 31/01/2013

I have to agree with this review. I enjoy so much just looking at all the cards and deciding on the most appropriate one. Personally I feel there is a good amount of cards and each one is different. I have just joined and have had no contact with anyone on her staff, but I haven't had any problems. To me, this a great idea, with very creative, talented, artistic people. I hope I don't run into a problem or trouble when and if I decide to stop my membership -- I don't like the idea of someone using my credit card year after year. So until that time, I will enjoy all that's offered intensely !! This is a great site.

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Flohila's Comment

Written on: 03/12/2013

Wait and see when you start to renew in the future!!

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★★★★★

“Advent Calendars”

Written on: 22/12/2012 by greendragonrider (1 review written)

Well I was quite shocked to see so many negative reviews about downloading on here. I'm a self confessed blonde who works in finance, not computers but I didn't have any installation problems at all. It all seemed pretty straight forward... I use Mac OS X (10.6). I thought the animations this year (2012) were brilliant and I can't wait for next years to be released! Would definitely recommend to a friend. I haven't sent any cards yet but will almost certainly do so in the coming year. … Read Full Review

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★★★★★

“membership”

Written on: 14/12/2012 by laurelcebra (1 review written)

I understand that this is the only way to contact customer service. I sent in a membership check #4703 for $18.00 on November 5, 2012, and still have not heard that I am a member. I really wanted to send Thanksgiving cards, and now Christmas cards, as I love to get them myself, and want to share them. Why the delay in notifying me that I am a member? It's been over a month since the check was mailed. I mailed it the Jacquielawson.com, PO Box 2796, 2796 Reliable Parkway, Chicago, IL… Read Full Review

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★★★★★

“These Greetings cards are GREAT”

Written on: 02/12/2012 by marshall9 (1 review written)

I have a subscription for these cards for several years and my friends love to received them.... they are so colorful and animated... my only complaint...cannot receive on your iPads The charge for the annual subscription is a bargain..... I would highly recommend these cards… Read Full Review

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