Riviera Travel Reviews

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5 stars
Average rating for this product is: 5 out of 5

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Summary

Came out as a 'Top Performer' in a recent which survey, rated as being very good value for money.

Average Ratings for Riviera Travel

  • Customer Service5 stars
  • Value for Money4.7 stars
  • Overall rating5 stars

3 Reviews For Riviera Travel

  • TJD Rank: Corporal 9th Oct 2009

    Reviewer rating: 5 stars


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    Riviera Travel.
    We have just returned from a visit to California and the Golden West. We were impressed by the whole holiday. This trip covers four states commencing with California and followed by Arizona, Utah and Nevada.
    Every hotel we stayed in was a very good standard, better than expected and their locations in Los Angeles and San Francisco were central and ideal. The locations were also good in the smaller towns, but in the the smaller locations it was less important.
    Throughout the trip, all baggage handling was included and before the arrival at each hotel, all registration had been organised by the Tour Operator, so that when we arrived we were immediately given the keys/cards to our rooms. Visiting the various National Parks was also well organised and very enjoyable. The coach was new and very comfortable with an onboard toilet. However, there were stops about every 1.5 hours so this facility wasn't used. Passengers in the coach were rotated to allow everyone the opportunity of seats at the front.
    The Tour Guide (Chris Pook) was extremely well informed and advised us well in suggesting restaurants and particular points of interest to look out for. He is a huge asset to the Company and made the holiday informative and ensured it flowed well. There were no complaints from any of the passengers as it was so well organised.
    It was all so good it is difficult to be negative. However, what would have made it better was if the coach windows did not carry reflections due to the bright sunlight as sometimes it was difficult to see through them and also spoilt some photo opportunities.

  • Guest 28th Jul 2009

    Reviewer rating: 5 stars


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    I have travelled with Riviera a number of times now. They know exactly what they are doing. The tours I have been on have been well organised and ran smoothly. excellent value for money bearing in mind that the price includes everything! No hidden extras. Their call centre staff are always friendly and helpful. I am working my way through there brochure and would recommend them to anyone.
  • skumar Rank: Lance Corporal 2nd Feb 2009

    Reviewer rating: 5 stars


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    24 X 7 Availability, One stop shop for all travel needs, Very Prompt Services and transparent in deals. In my opinion Riviera Travel are the most automated Travel Agency in the country.

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