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Written on: 08/09/2016 by Justpotter (1 review written)
I was about to call a travel agent on my PAYG and was worried I could have ended up on the line for a long time to their 0203 number. Thought I'd try Planet numbers after finding their website and advertised 2p a minute calls. Checked my balance before the call £28.77 and after the 3 minute call it was £26.91! £1.86 for a 3 minute UK call to a non premium rate number was not what I was expecting… Read Full Review
Written on: 18/11/2015
I was attracted by their adverts for cheap calls. At the time of writing 1.5p / minute compared with BT 20p/minute for calling Canada. However I ended up paying 12p per minute for my call. And surely Planet numbers are fully aware that this is likely to happen. In the small print they have the get out "plus your phone company's access charge". There was no indication that the access charge was likely to make the call almost 10 times the rate they were advertising. To my mind this is… Read Full Review
Written on: 07/05/2015 by KennyK2 (1 review written)
My wife is in Jamaica for a family wedding, and I am very glad I found this service. I am paying about a quarter for lanline to mobile calls than I would be using Virgin - even with one of their international packages. Each time I have called I have got through straightaway and with a very clear line. I am very impressed. No need to buy any card or suchlike, just billed for the calls with my normal Virgin bill… Read Full Review
Written on: 09/11/2012 by brian68 (1 review written)
Thanks to this service we've now managed to slash our telephone bill massively which is a great help to us, in fact it also helps provide a better service to our clients as we can now contact them more often without fear of crippling bills. I would thoroughly recommend this service to any company who is making calls abroad often and is looking for the most cost-effective way of doing so! All their rates are available easily on the website and when we weren't entirely sure how the service… Read Full Review
Written on: 22/07/2012 by PeterZ (1 review written)
This organisation surfaces under a number of different NetSites addresses. The Site information on calls to UAE is totally inaccurate on call rate and contact number. Call rate is over 50% understated. I guess a Company who cannot afford to keep their Site up-to-date, maybe cutting corners elsewhere too ? Or is it a deliberate Sales tactic ? … Read Full Review
Written on: 05/02/2010
I have read how highly you are rated as a ethical, courteous company and I love your cheap call prices and not having to sign up to a contract.
I was with 18866 - who billed me twice in December and then wrote a letter saying that my bank had said that I disputed the payment of my last bill (it wasnt even due yet and was automatically deducted from my current account each month) and that 18866 would be blocking their service. One is dealing with a nameless, faceless, non-contactible 'entity'… Read Full Review
Written on: 01/01/2010
Used for the first time today to a mobile in the UAE. Call went straight through and the line was exceptionally clear. Well done!… Read Full Review
Written on: 16/10/2009
Planet numbers .co.uk is no where near as cheap as they advertise on their website ( www.planet-numbers.co.uk ).
Because on top of the fee advertised on Planet numbers website, BT charges you an additional fee of 5P a minute ( for more information on this see BT's website; http://www.productsandservices.bt.com/consumer/consumerProducts/pdf/SpecialisedNos.pdf ).
So for example Planet number says on their website that calling landlines in Brazil costs 2P a minute, in reality you pay… Read Full Review
Written on: 15/12/2008 by jassi39 (1 review written)
I use the service of Planet Numbers for calling abroad. After trying many other cheap phone providers this one is definetly my favourite, it is reliable, I get the destination called from the very first time, no busy lines and no dialling for many times untill the connection is provided. They are definitely not the cheapest one but at the end I paid more for waiting for the connection and redialing and redialing and paying for redialing at the most of the cheaper providers... For me it is… Read Full Review
Written on: 23/05/2011
I have a travel agents and planet numbers was promising cheap call to mauritius, seychelles and maldives... however after checking my bills i noticed that i have been charge 3 times more they said on the tin. I dont recommend Planet numbers unless you prefer getting rip off.
… Read Full Review
Written on: 19/05/2011 by David Bowie (1 review written)
I've been using one of the 10p a minute numbers to call Italy and when you call the planet number number the automated message voice clearly says: "this call will cost you 10p a minute." However when I recently went on to check my itemised bill I discovered that I had been charged 33p a minute! The company are liars! Never using this again and will tell as many people as possible I know to never use planet numbers.
Stay away from them!… Read Full Review
As rated by our community of reviewers
" WORST COMPANY TO DEAL WITH " Read More
Written by ramta
" AWFUL CUSTOMER SERVICE " Read More
Written by unhappycustomer-jen
" No customer service " Read More
" Trying to Rip Off My Elderly Father " Read More
Written by d.woods
" Terrible company " Read More