Breville Hot Cup Reviews

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Breville Hot Cup
★★★☆☆
2.9
46.0% of users recommend this
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  • Ease of Use

  • Durability

  • Style

  • Service & Support

  • Value For Money

Summary

Breville's first generation hot water dispenser. Fast boil 3 kW concealed element for maximum efficiency and easy clean. Dispenses five cups without refilling so you only boil the amount of water you need. No mess drip tray and easy to fill 1.5 litre illuminating water tank with extra-large rear water window.
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Latest Reviews

“Very disappointed ”

★★☆☆☆

written by Willanddan21 on 21/02/2023

We bought this a few months ago seemed ok when we first used it. It is awkward to use, very noisy, and always have to mop water after use and takes longer. Don’t waste youR money. It looks lovely but that’s about it.

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“Tube in water well decripitated”

★★★☆☆

written by Chalcosiderite on 11/06/2017

I worked out it takes about 2 years for a breville One Cup to pay for itself by the electicity it saves. Ours did last that long plus about another ryear when it started not dlicering a full cup. noticed a leak at the top of the large pipe in the water well. Investigated and the pipe had gone brittle and bust. On touching the pipe the polythene/whatever was rock hard and bits fell off. To make the Hot Cup worth while I would expect at least 5 years of service before it died. Noticed there are no spares available for the hot cup on the Breville web site. It is not 'ECO'-nomical!

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Was this review helpful? 5 1

“On button jams”

★★★☆☆

written by Talone246 on 21/06/2015

Worked well at first. The on button jammed and hot coffee splashed all over. You have to watch to switch off. Help line does not answer the phone!!!

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Was this review helpful? 1 1

“Noisy but great!”

★★★★☆

written by SamsonDriscoll on 13/04/2014

We have had this kettle for about 4 years and it's been great. Yes it is noisy but it so fast, I can press the boil button and by the time if put my tea bag and sugar in, the water is ready to come out. Not great if you have visitors as it then takes ages waiting for each cup to boil. If you make a lot of 1 or 2 cups then this is perfect. It does tend not to boil as hot as a normal kettle though.

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Was this review helpful? 3 1

“QUICK CUPPER”

★★★★☆

written by on 03/10/2013

I brought mine about 4 years ago and it is still going strong, when i first try it i didn't think i would like it and i must say with this model you do have to watch what size cup you use otherwise the water overflows if it is to small and yes it dose make a bit of noise ,not great when my husband is getting up as 4 in the morning for work,but for speed it is great ,and must save money as you only heat what you need . Saying that i do still have a normal kettle that i use as well ,because there are just thing that you need more water for . So if you are looking for a replacment kettle to meet all your needs then this is not the one to get ,but if you want something that is quick i would recommend this........

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Deemac60's Comment

Written on: 25/10/2013

Just buy the variable dispense one, it has bigger filling hole too! ;)

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Was this review helpful? 1 1

“Very bad taste”

★☆☆☆☆

written by on 01/04/2013

I bought this product because i was read a very good review online..But now, the product only fr display in my kitchen because no body want to drink frm the cup.the taste like got ' cockroach' inside the kettle.Its waste my money and i regreat to buy this.

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Was this review helpful? 4 3

“garbage product”

★☆☆☆☆

written by on 01/04/2013

25% coffee and 75% just plain hot water...would buy a regular coffee maker instead...I don't like drinking warm water with milk. Get A TASSIMO instead.

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Was this review helpful? 1 3

“No problems”

★★★★★

written by Terrydene on 18/03/2013

I bought this one cup kettle after visiting our sons house and they had one.Immediately came home and ordered one ... then decided to read the reviews, and wondered if I had done the right thing ... however at the moment it works as it says,boils one cup in 50 secs and once we got the variable size cup right then we were well away, however we do use a jug to fill the kettle ... I personally would definitely recommend.

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Was this review helpful? 1 1

“Minimal Life Span”

★★★☆☆

written by on 15/11/2012

I bought this and was excited to use it. Great at first but now after 6 months it either overfills the cup or only half fills it. makes all sorts of noises and is very loud and now isnt heating the water properly!! GGrrrrr. not impressed.

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Bramble43's Comment

Written on: 13/02/2013

there is a vent pipe inside the water tank that comes off. push it back together and it will work fine

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Was this review helpful? 3 1

“Doesn't live up to the hype”

★★☆☆☆

written by topTrish on 06/05/2012

The cup sizes are a joke,I had to use it first on large cup then again on the small cup, which sort of defeats the object. When I tested the temperature of the water coming out of the unit it was only 90°C which is not really hot enough to mash Tea. Overall I was really disappointed,the unit did not live up to its claims and was a complete waste of money

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Jvm67's Response to topTrish's Review

Written on: 08/11/2012

This kettle is not as good as you think it to be, you would expect the cup sizes to be bigger and the largest boil to fill a mug but it dose not. Also the kettle will stop working after a year, In my view there is no value for money in this kettle. Mine lasted for one year in a family of five and being of irish parents we drink alot of tea, when you add in the filter cost i would advise all to stear clear. Plus think of the fact that you use electricity every cup.

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“bad taste from the water”

★★☆☆☆

written by on 27/04/2012

i had this machine a week and noticed that it had some sort of white silicon inside and it says that its power is 3kw ive got a cheap fiver kettle what uses less than that it used 2200 kw so how are we saving money on the electric

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Guest's Comment

Written on: 03/06/2012

Because a 2.2kw kettle will take LONGER to boil water than a 3kw kettle. The saving you are making is that it ONLY boils the 250ml of water you are using. Most kettles need to be filled with more than 250ml of water - hence you are wasting money if all you need is a mug of water.

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Globularity's Comment

Written on: 30/10/2012

it uses 3kw for a shorter period of time as its heating a smaller volume of water than a kettle, if you heated 1 cup of water in a kettle it brakes it so you always have to heat more than you need

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“Poor design”

★★☆☆☆

written by patsy77 on 21/11/2011

Variable amounts sounds as though it will programme more than one cup. It doesnt. Simply means nine cup sizes - nine cups? Increments by three drops at a time from tiny to normal mug size. Even then doesnt fill to the top. So whats variable? The plastic container doesnt lift out on its own - so whole unit has to be lifted to the tap. It is extremely heavy and even more so when the first amount has dripped through! Tried with a jug but lid gets in the way of pouring so water splashes all over. Have to wait to do another cup until it cools down. Not too long admittedly but faster to boil a kettle on minimum setting and get two cups! Boiling? It boils to an 'only just there' temperature and drinks cool down twice as fast! There is absolutely nothing about this that I would recommend and it has been a mistake buy.

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Kramtaff's Response to patsy77's Review

Written on: 07/01/2012

what a rubbish review......get a cup to suit the water amount....or pay £20-25 more for the newer model..........(i paid 30 POUNDS from asda......for that money its tremendous value....boils in less than 30 secs and by the time you have milk and sugared the first cup.the second cup is ready.i have tested the water and it is 97 degrees and thats after going into the cup....ample temperature for tea..and more than enough for coffee)

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Was this review helpful? 0 1

“excellent value for money,i use my water filter jug to...”

★★★★★

written by on 27/04/2011

excellent value for money,i use my water filter jug to fill it (i think it will last longer),tea/coffe tastes great,very handy if you struggle filling a heavy kettle,mine was from my catalogue in the sale for £39.99 (bargain),beats any kettle,i would highly recommend,im ordering another 1 for my friend as a surprise as he suffers with his joints,so this is ideal,pop cup underneath,press button n bobs ur auntie!!!

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“I was very excited to get my new kettle yesterday and...”

★☆☆☆☆

written by on 22/04/2011

I was very excited to get my new kettle yesterday and couldn't wait to make that first cup...until it only filled a 3rd of the cup!!! I tried again and again, even switching the cup amount smaller or bigger. On a supposivly big cup, I get 125ml, on the small cup, not even 50ml!!!
I can't even make 2 cups after another, as you have to wait for it to cool down, so the time I can make the 2nd one, the 1st is cold already.
Obviously I haven't even made a 'whole' cup of coffee yet, and after reading about all the taste issues, I think I won't even try- its going back in the box and 'return to sender'

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“Bought it as it was supposedly a quick-dispense...”

★☆☆☆☆

written by on 02/04/2011

Bought it as it was supposedly a quick-dispense machine; but it boils just like a kettle, not dispensing hot water immediately; so no money or time saved here. Also, you can't alter the amount it dispenses... expensive and waste of money. returned it for refund

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“lots of comments about taste of water. Well ours...”

★☆☆☆☆

written by on 18/03/2011

lots of comments about taste of water. Well ours started tasting really bad after 6 months, and on inspection of interior of kettle, there was a layer of thick white emulsion all over the sides. It seemed to be silicone, which I assume has come out of a joint somewhere. No wonder it tasted funny. I am taking a sample to trading standards for analysis. I also get the occasional problem of it boiling a second cup straight after the first, which is quite dangerous if left unattended. Avoid at all costs

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“After 16 months the Strix R48 Remote Steam Switch (the...”

★☆☆☆☆

written by on 19/01/2011

After 16 months the Strix R48 Remote Steam Switch (the switch you press to make it work) burnt out. Breville will not repair the Hotcup outside of gaurantee period. Strix will only supply the switch to manufacturers. They will not supply the general public or indepandant local repairers. Bear in mind the switch is pressed far more often on a one cup than a Kettle. So the switch will have a far shorter life. Throwing away a hotcup every 16 months cannot be 'Green', it has to be manufactured and disposed of. So, buy a kettle, they cost less and generally will last longer.

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Staffs1959's Comment

Written on: 10/05/2012

Agree.. Ours has just failed after 18months.. Contacted Breville, basically told me to go buy another one..!! No repair agents, no spares..
At least my old kettle had a 2 year guarantee and when that failed and I emailed them they just sent me a brand new one...
Great product BUT if it's going to fail and no repair then poor value for money...

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“I bought this a week ago as it was on offer and seemed...”

★☆☆☆☆

written by on 10/01/2011

I bought this a week ago as it was on offer and seemed like a good idea. Unfortunately it dispenses a set amount of water even if you turn it off it carries on until this set amount has been dispensed.I wished I had known this before I bought it. The main problem, however, is the taste. We have flushed it through time after time but you can still smell and taste the plastic. I will have to take this back as I can't drink anything from this machine!

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“Had product for less than one week so scores above are...”

★☆☆☆☆

written by on 30/12/2010

Had product for less than one week so scores above are nominal based upon my 1st impressions. The basic idea os great and it's very easy to use.
One major problem though; after repeated usuage the water still tastes awful and metallic. This can even be tasteed through coffee so unfortunately back it goes today.

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“Had it fir about 6 months. From new the water was not...”

★★☆☆☆

written by trekums on 10/11/2010

Had it fir about 6 months. From new the water was not actually boiling as advertised. At around 3 months old the lid started popping up for no reason. I decided that I could live with those faults. However, in the last week it has started dispensing random quantities - mostly less than it should. I have de-scaled it twice but that make no difference. I am taking it back to Comet today. Pity - if it worked it would be great.

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Asked by katyboyle on 7th September 2014 Report this content
Can I use Oust All Purpose Descaler in my Breville Hot Cup?

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