qwertytravel.com - Qwerty Travel Holiday Packages Reviews

★★★★☆
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qwertytravel.com - Qwerty Travel Holiday Packages

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★★★☆☆

“budapest”

Written on: 29/07/2014 by christop (1 review written)

hi y,all had to chase up these =querty- took money out next day{june2} but NO BAGGAGE-is that crazy irresponceable} city break so only need small amount of clothes but toiletriss/am on lots of med/injections -even with only a hold-all will THEY let me through with them ????--and to be honest £298 for 3 nights [AND ONLY B FAST -==SEEMS SOME GOOD DEALS LIKE THE SARDINIA ONE AND THAILAND -- THIS IS NOT A BITCHY THING looks like some good deals -but city breaks---NO… Read Full Review

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★★★☆☆

“Very abrupt advisor on the phone”

Written on: 21/07/2014 by Butlerwt428 (1 review written)

We were a bit nervous booking over the phone and the advisor did not help the nerves. I gave the reference number of the holiday and she was very dismissive about my questions about the trip etc and when she misheard a word/letter that I was giving in my address or bank number, she was incredibly abrupt and the problem was clearly on her end with a very noisy office/background. Overall, yes great value for our trip but I would rather pay more money elsewhere for better customer service. … Read Full Review

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★★★☆☆

“Cheaper but not as cheap as advertised!”

Written on: 23/05/2014

The holiday that I booked was originally found on travel zoo. It was advertised at £279 pp I was then told it was £389 if I travelled before the 23rd June. We changed our dates of travel to the 22nd and the total holiday for both of us was £1027! Nearly double the price advertised !! I did look at the same hotel and flights with other companys as I booked in a hurry and it was clear that we over paid for the flights but the hotel was a very good deal. I would love to find a company that… Read Full Review

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★★★☆☆

“Booking fee per person left a sour taste in the mouth”

Written on: 07/04/2014 by killerkhilji (1 review written)

booked a five night all inclusive deal to marrakech good deal until right at the end was stung with a 40 quid extra charge as a booking fee of 10 quid per person. Not impressed as had committed to booking the holiday!… Read Full Review

Qwertytravel's Response to killerkhilji's Review

Written on: 08/04/2014

We are sorry to hear that you felt you were stung by our booking fee. Your feedback has been noted and we will look to make this clearer in future.

Kind regards,
Qwerty Travel

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★★★☆☆

“Travelzoo package to Crete”

Written on: 03/04/2014 by xiSchwartz391 (1 review written)

First time that I've used Qwerty Travel. Overall, reasonably satisfied, staff member very efficient & quick to return call. Couple of disappointing elements however. Thd initial quotes for the holiday did not include the £15 per person admin fee, this was not mentioned until practically ready to go ahead with the booking. Also, although led to believe that we were geting an excellent deal, it transpired it was £50 cheaper to book directly with easyJet holidays (even more if transfers are… Read Full Review

Qwertytravel's Comment

Written on: 08/04/2014

Hi,

We are sorry to hear that you were disappointed with the service you received. We will look to make the booking fees more transparent for our customers.

Kind regards,
Qwerty Travel

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★★★☆☆

“no one listens-are you a robot”

Written on: 27/02/2014

In speaking to your rep; I said my name which I must use for flying must be at as appears on passport. this is Marie but is a tradition of my birth country to hyphenate a name . My first name is Marie-Pierre. Being a bloke, I have always been known as Pierre so I may have to use Marie so as airport personnel do not get confused but you who sent me this review had the benefit of my email address as a clue-- go on -- take a look. No marks for observation. Has a robot generated this review… Read Full Review

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★★★☆☆

“High Booking Fees”

Written on: 14/02/2014

Package price (excluding Qwerty's admin fees) were good but their fees worked out at £10 per peron, which I thought was fairly high. Although the web page does include "Terms & Conditions" they don't make easy reading, and I could not find an exact amount of the fee until late on during the actual booking process. I think that fees could be more standardised and visible prior to starting the booking… Read Full Review

By Qwertytravel

Written on: 20/02/2014

Hi,

Thanks for your feedback. We will make a note of this and try to make our Terms and Conditions clearer.

Kind regards,
Qwerty Travel

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★★★☆☆

“No time to think.”

Written on: 09/02/2014

Everything was done too quickly, the holiday wasn't property explained.....what standard of room in the hotel or on the Nile cruise. I felt rushed into making a decision and I didn't like that, plus, the holiday cost £200 more than I intended to spend. Having said that, I am quite pleased with what I have bought even though I am still in the dark about my standard of accommodation. Keith Cooper … Read Full Review

By Qwertytravel

Written on: 20/02/2014

Hi,

Thanks for your feedback. I am sorry you felt rushed into the booking. Please contact us and we'll be able to let you know what accommodation you have booked.

Kind regards,
Qwerty Travel

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★★★☆☆

“Quite frustrating!”

Written on: 07/01/2014 by Owen99 (1 review written)

After signing up for newsletter I was disappointed to find out that £20 discount advertised could not be used as I was using a credit note for a cancelled Egyptian holiday. When the operator suggested an additional £20 booking fee I did quite well not to loose my rag! That said, the operator was helpful (booking fee waived) and we booked a good holiday at an appropriate price without paying for extortionate hold luggage… Read Full Review

By Qwertytravel

Written on: 09/01/2014

Hi,

Thanks for taking the time to write a review. I am very sorry to hear your frustration. The T&C's of the discount do state that the £20 discount applies to new online bookings only and cannot be used on booking amendments or in conjunction with any other discount code. I hope this explains why you were unable to redeem the discount.

Kind regards,
Lisa
Qwerty Travel

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★★★☆☆

“Pleasant people to deal with”

Written on: 09/12/2013 by gwyth2002 (1 review written)

Having made an enquiry for a short break from several companies, this is the only one who bothered to phone me back to ask whether I had found anything suitable. He went to a great deal of trouble for me to meet my requirements. On the downside, there were mistakes in the confirmation email which I had to address twice as all the agreed arrangements were not shown. These were immediately sorted out and I received two amended confirmations. The confirmation email form could be better worded as… Read Full Review

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★★★☆☆

“Holiday to Corfu £ 309 all inclusive. Pay £1.00 to...”

Written on: 08/12/2013 by AvtarPanesar (1 review written)

The adv mentioned you can reserve a holiday for next year for just a deposite of £ 1.00. This is not true and is misleading. On the basics of above I booked a holiday and was asked to pay 50% which I I did pay. I did mention to the member of staff about the advertisement and he was unable to comment and said I have to pay atleast 50%. I will arrange any holiday through Qwerty Travel Holiday and will not recommend any one to get carried away by the Advertisement the tour operator offer. All… Read Full Review

By Qwertytravel

Written on: 09/12/2013

Hi,

Thanks for taking the time to comment. I have sent you a direct email in response to your concerns.

Kind regards,
Lisa
Qwerty Travel

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★★★☆☆

“I have just booked a fortnight's holiday to Alanya for...”

Written on: 01/02/2011 by jojee (1 review written)

I have just booked a fortnight's holiday to Alanya for the Easter holiday period. This was off the Icelolly.com website via Travelwasp.
I can't comment about the holiday yet, but I have already been mislead over the phone. I dealt with 'Will' for my booking who told me on more than one occasion (as I questioned it) that the FlyThomasCook cabin baggage allowance is 10kg per person. So as a result I only booked 2 suitcases into the hold. For 2 adults & 2 youngsters!!
On searching Thomas Cooks… Read Full Review

Jojee's Response to jojee's Review

Written on: 08/02/2011

To update - I have been contacted by Qwerty Travel who apologised for me being given wrong information and agreed to add another suitcase at their own cost.
<br/>Very happy with this quick response by them.

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Msomers's Response to jojee's Review

Written on: 21/04/2011

Thanks for your update, glad to hear all was resolved.
<br/>Matt Somers, Director

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