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Written on: 27/01/2011
Got my LG COOKIE KP500 phone in April 2010 as a long awaited birthday gift. Was initally very pleased with the phone but then problems arose like: kept switching on/off when it wasn't supposed to, problems with the phone freezing when texting, etc. HOWEVER the biggest setback was 7 months after having the phone:went to switch my phone on in the morning to find that a crack had formed on the inner screen! The phone was kept on an empty shelf in its "sock" overnight and there was no damage to the… Read Full Review
Written on: 23/01/2011
I brought this phone as a birthday present in July on a contract of 10 pounds a month including 500 texts and 100 minutes i was excited at this bargin contract but things turned sour very quickly!This phone was the worst phone i have owned in my whole life! The quality of the phone was shockingly bad, the battery life lasted at most 6 hours when it had being on charge from 3pm till 7am the following morning.The Lg reception was terrible and on most days i could only get emergency calls from the… Read Full Review
Written on: 13/01/2011
+ relatively cheap
+ nice touch screen (but it usually does not auto-rotate to landscape/portrait)
- frequently freezes & switches off (I missed several appointments before realizing I cant trust it)
- slow; very poor multitasking
- has 1 socket for charging, data transfer and headphones (cant use standard headphones, have to buy from LG) it's the worst socket I've ever seen: it's too small & too delicate, VERY quickly gets loose, all other owners I know ,except one, have same problem, it cost… Read Full Review
Written on: 20/12/2010
This is one of the best designed phones that i have ever owned. As in it does what it needs to do perfectly to sell, then as soon as you can no longer return it because you don't like it, it starts doing little things just to bug you.
Once you get used to it the text features become too slow, meaning it cant keep up with your typing, so it will loose half a word from time to time, and will delete half the word if you pause while typing for only a second. I am now needing to get a knew phone… Read Full Review
Written on: 16/06/2010 by Realtime35 (1 review written)
Firstly.. Do not buy this phone!! lol
It constantly unlocks itself in my pocket causing countless costly phone calls
It has so much trouble trying to connect to my laptop to transfer files
Software is rubbish to be honest, it requires you to quit certain applications before starting camera
and lastly i do alot of texting and its not suitable as texting software is very poor… Read Full Review
Written on: 30/05/2010
SCREEN CRACKED AFTER 10 WEEKS. PHONE WAS IMMACULATE AND HARDLY USED WHEN THIS HAPPENED. DON'T TOUCH LG!… Read Full Review
Written on: 31/03/2010
Cheap and nasty, just like the place I bought it from - Carphone Warehouse -the screen cracked, they say due to pressure (wot pressure!!!!). Don't bother with them or this phone. You have been warned!… Read Full Review
Written on: 31/03/2010 by will waters (7 reviews written)
First thing, the battery is useless, i have a lithium battery on my drill and that last ages the battery on this is cr@p. Another thing is that the phone keeps ringing people without telling it to? My friend has the same problem with his LG cookie. My view is dont waste your money on this phone, buy an i-phone instead they are loads better, it is what i have done… Read Full Review
Written on: 21/03/2010
It looks cute, and stylish, but really there's not much to it. Although I always have signal, even high in the Scottish Mountains, it's not a very good phone. Mine has broken, after owning it for only about 2 months, for it fell out of my pocket and the whole screen packed in, trouble is, it was a very small heigh, me being 5ft 4. And landed on carpet. I was very annoyed and would definatly make sure people avoid this phone, LG. Life's Good, not for the cookie. The battery life was okay, but… Read Full Review
Written on: 20/02/2010
i hate this phone Ive had it for almost 6 months the battery life is rubbish. after charging it over night and you listen to a few songs it will turn of, also i put it in my bag and never touched it one the next morning i looked the screen was smashed now its useless a total waste of money now i have to buy a new screen which is £20 but what if it happens again. I cannot send it to envirofone or any others because they will only send me £10. I am not pleased with this because i bought it for… Read Full Review
Written on: 12/12/2009
this is the worst phone i have ever had. And thats not just for me its for all my friends too, they freeze and no one can hear you when you call them. I would deffinatly not reccomed this to a freind because its a waste of money, as mine was on contract i had to buy myself a new one which is ridiculous, please don't buy this phone it really is a horrendous waste of money. It just looks nice and thats it. Thanks… Read Full Review
Written on: 01/12/2009 by StephenJWood (1 review written)
1.Screen does not rotate when texting.
2.Phone kept switching off so proved problematic as an alarm.
3.Internet is an absolute waste of time.
4.Battery life pathetic, less than three days when fully charged.
Complained to Virgin mobile who replaced it within 16 hours so that was good service(Nothing to do with LG).
Same pathetic internet coverage and ridiculously short battery life. battery.
Screen cracked while it was in my coat pocket which was quite loose… Read Full Review
Written on: 23/10/2009 by crazycatwoman (1 review written)
I have had 2 breakdowns so far on this phone..... the 1st being with the touchscreen... we had to take it to carphone warehouse as the touchscreen would randomly cut out and it would not let you turn the phone off so the battery had to be removed and so messing up the phone even more.... the 2nd being that the photos from my phone will not and have never come off the phone on to a PC as I found it either too hard or impossible to carry this out....overall a bad phone not to be recommended to… Read Full Review
Written on: 21/10/2009
bought the lg a few months ago as i heard they were great fones,after a few weeks it kept switching off then the inner screen cracked,cpw advised me to go direct to lg who quoted me £102 repair bill,total joke,would NEVER buy lg again and wouldnt advise anyone else to,very dissapointed!!!!… Read Full Review
Written on: 29/09/2009
I had this LG Cookie KP500 phone for 3 weeks before the mic stopped working. The screen is very unresponsive and it doesn't work properly without the stylus. It's very slow, and has unlocked itself in my pocket, called at least four people from my contact list, turned on the music player and then turned itself off. This phone is terrible! Buy a Sony Ericsson… Read Full Review
Written on: 11/08/2009
It seems this LG Cookie phone has a problem. Bought the phone 4 weeks ago and it now is broken with a cracked inner screen. I've talked to the CPW and LG but both of them say I must have drop it. I didn't. Therefore now looking at a £50 bill to repair. I might just get another phone since who is to say the inner screen will not crack again… Read Full Review
Written on: 26/07/2009
I bought a lG cookie KP500 for my birthday and within 1 month the screen had cracked! i was very annoyed because i took it back where i bought it from with the recipt and they said to go to cardiff and they will sort it out and then they said it will cost £50!! so im just going to bin the cookie and buy a new phone it will be much better value for money!… Read Full Review
Written on: 22/07/2009
Bought two phones for Xmas for my children. First one was repaired in Feb and the second has been in for repair twice in the last two months. Not reliable at all. Trading in the LG Cookie for different brands… Read Full Review
Written on: 09/07/2009
I had a LG cookie KP500 and at the time i thought it was great and 3 months on, the inner screen had craked and what could i do with it?? any sugestion would help thanks x… Read Full Review
Written on: 08/07/2009
This LG Cookie phone is ... rubbish. I'm tellin you, the screen scratches easily and it's hard to see in sun. Music is good .. when you are texting, it lags and its internet quality is rubbish… Read Full Review
" Bad customer service " Read More
Written by louisjacob
" Great phone " Read More
Written by AntonioS5
" Awesome picture quality and great flash " Read More
Written by William970
" I got this phone more then 8 years " Read More
Written by davidsilva746
" Best phone I've ever had " Read More
Written by AliceWayte