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Written on: 27/02/2011
i do not recomend this phone it kept claming there was a new sim and deleting my messages and last week it made this strange sound only when i charged it was it ok the texting is very bad the picture qailty was ok the camera was not that good the features where basic the music player was ok the battery life wasnt that good i like the design but when i got it it was £100 far to much its cheaper now but i whould spend a little more and get a better phone
Written on: 03/02/2011 by The Cats Mother (10 reviews written)
I'm pretty happy with my Cookie. I use it mostly for texts and I like that I can chose between a keypad, a querty keyboard and a handwriting screen. The music sound quality is fine when used with decent headphones, although you have to use an adaptor which isn't a very secure fit. Internet is a bit slow and frustating but okay for checking your Facebook or webmail. There are plenty of aftermarket accessories for the phone, especially attractive cases. The main drawback for me is the battery... (read more)
Written on: 27/01/2011
Got my LG COOKIE KP500 phone in April 2010 as a long awaited birthday gift. Was initally very pleased with the phone but then problems arose like: kept switching on/off when it wasn't supposed to, problems with the phone freezing when texting, etc. HOWEVER the biggest setback was 7 months after having the phone:went to switch my phone on in the morning to find that a crack had formed on the inner screen! The phone was kept on an empty shelf in its "sock" overnight and there was no damage to... (read more)
Written on: 23/01/2011
I brought this phone as a birthday present in July on a contract of 10 pounds a month including 500 texts and 100 minutes i was excited at this bargin contract but things turned sour very quickly!This phone was the worst phone i have owned in my whole life! The quality of the phone was shockingly bad, the battery life lasted at most 6 hours when it had being on charge from 3pm till 7am the following morning.The Lg reception was terrible and on most days i could only get emergency calls from... (read more)
Written on: 13/01/2011
+ relatively cheap
+ nice touch screen (but it usually does not auto-rotate to landscape/portrait)
- frequently freezes & switches off (I missed several appointments before realizing I cant trust it)
- slow; very poor multitasking
- has 1 socket for charging, data transfer and headphones (cant use standard headphones, have to buy from LG) it's the worst socket I've ever seen: it's too small & too delicate, VERY quickly gets loose, all other owners I know ,except one, have same problem, it... (read more)
Written on: 08/01/2011
I had my LG since about 4th March 2010.
It is a really simple phone and it is easy to use!
The Internet is slow, but i won't complain because some phones don't have Internet.
If you want to transfer some music etc from your computer to your phone it is fast and easy.
In my opinion LG cookie is a great phone :)
If any of you are thinking about buying it, go ahead and buy it, it's a great phone! :) <3 (read more)
Written on: 23/12/2010
nice little phone , but the speaker broke after 13 months just out of warranty!!!!!!! (read more)
Written on: 20/12/2010
This is one of the best designed phones that i have ever owned. As in it does what it needs to do perfectly to sell, then as soon as you can no longer return it because you don't like it, it starts doing little things just to bug you.
Once you get used to it the text features become too slow, meaning it cant keep up with your typing, so it will loose half a word from time to time, and will delete half the word if you pause while typing for only a second. I am now needing to get a knew... (read more)
Written on: 11/12/2010
the first 2 months it was gr8 but now ive had it for 12 months it freezes i have a creack on the screen and the ear phones are the worst, it unlocks in my pocket when i dont want it to and rings people so the i get people saying "WHY R U RINGING ME" and i wastes me money DONT GET THIS PHONE!!! (read more)
Written on: 07/12/2010
The LG Cookie KP500 is a thin easy to use mobile phone, with a stylish screen ready for any situation.
Although the Cookie looks fine, I didn't like the battery life. It ran out easily and wasn't all that good. Also the messaging - typing was extremely slow and the predictive text sometimes wasn't always right. I did like however the easy user face, it had a simple menu which made it clear as to where the different applications we're.
When I bought the LG I was overly satisfied, however... (read more)
Written on: 21/11/2010
i had it for two years and i enjoyed using it, it was really easy to use and really simple to use. you can set the touch screen to how you would like to use it. (read more)
Written on: 16/10/2010 by leron imaan (1 review written)
been sent for repairs again would not recomend any one too buy this phone keeps breaking. (read more)
Written on: 15/06/2010 by Realtime35 (1 review written)
Firstly.. Do not buy this phone!! lol
It constantly unlocks itself in my pocket causing countless costly phone calls
It has so much trouble trying to connect to my laptop to transfer files
Software is rubbish to be honest, it requires you to quit certain applications before starting camera
and lastly i do alot of texting and its not suitable as texting software is very poor (read more)
Written on: 30/05/2010
SCREEN CRACKED AFTER 10 WEEKS. PHONE WAS IMMACULATE AND HARDLY USED WHEN THIS HAPPENED. DON'T TOUCH LG! (read more)
Written on: 21/04/2010
Loads of friends have this phone. One of my friends had it first, then I got it because it is aswome, then another friend got it, then another and then another! Good selection of colours, but all friends got pink! Got it on orange, pay as you go for 59 pounds then had to get 20 pound top up.
Great value for money! ASWOME!!!!!!!!!!!!!!! (read more)
Written on: 31/03/2010
Cheap and nasty, just like the place I bought it from - Carphone Warehouse -the screen cracked, they say due to pressure (wot pressure!!!!). Don't bother with them or this phone. You have been warned! (read more)
Written on: 31/03/2010 by will waters (7 reviews written)
First thing, the battery is useless, i have a lithium battery on my drill and that last ages the battery on this is cr@p. Another thing is that the phone keeps ringing people without telling it to? My friend has the same problem with his LG cookie. My view is dont waste your money on this phone, buy an i-phone instead they are loads better, it is what i have done. (read more)
Written on: 21/03/2010
It looks cute, and stylish, but really there's not much to it. Although I always have signal, even high in the Scottish Mountains, it's not a very good phone. Mine has broken, after owning it for only about 2 months, for it fell out of my pocket and the whole screen packed in, trouble is, it was a very small heigh, me being 5ft 4. And landed on carpet. I was very annoyed and would definatly make sure people avoid this phone, LG. Life's Good, not for the cookie. The battery life was okay, but... (read more)
Written on: 26/02/2010
I've never disliked any of my previous 7 phones, they have all been reliable, worth the money and with useful features.
I wouldn't say any of these things about the LG Cookie. I've had to send it back twice as the screen kept freezing, slowing down and then switching off, only to turn itself back on an hour or so later.
As many people have mentioned the battery life really is pathetic, far worse than any phone I've ever had!
The touchscreeen system is also very basic, there is a delay... (read more)
Written on: 20/02/2010
i hate this phone Ive had it for almost 6 months the battery life is rubbish. after charging it over night and you listen to a few songs it will turn of, also i put it in my bag and never touched it one the next morning i looked the screen was smashed now its useless a total waste of money now i have to buy a new screen which is £20 but what if it happens again. I cannot send it to envirofone or any others because they will only send me £10. I am not pleased with this because i bought it for... (read more)
Written on: 19/02/2010 by niloys (1 review written)
I bought LG cookie KP 500 2 months before
It has poor battery life..if i talk more than 2 hr after a full charge at night,it will go down to nil in next day
Network reception capacity is horrible.I can not use the phone now as because in my locality network coverage is less for a while.Every calls are being dropped whether it is outgoing or incoming.I am not also audible to other end.Whereas every other all Nokia phones(tried with 4 models) are working correctly with that network.
Touch... (read more)
Written on: 12/12/2009
this is the worst phone i have ever had. And thats not just for me its for all my friends too, they freeze and no one can hear you when you call them. I would deffinatly not reccomed this to a freind because its a waste of money, as mine was on contract i had to buy myself a new one which is ridiculous, please don't buy this phone it really is a horrendous waste of money. It just looks nice and thats it. Thanks (read more)
Written on: 01/12/2009 by StephenJWood (1 review written)
1.Screen does not rotate when texting.
2.Phone kept switching off so proved problematic as an alarm.
3.Internet is an absolute waste of time.
4.Battery life pathetic, less than three days when fully charged.
Complained to Virgin mobile who replaced it within 16 hours so that was good service(Nothing to do with LG).
Same pathetic internet coverage and ridiculously short battery life. battery.
Screen cracked while it was in my coat pocket which was quite... (read more)
Written on: 14/11/2009 by jon webb (1 review written)
Great phone lots of fun but screen cracked like many others I have heard about.
Dont dispair but it will cost £30.....I just bought one.....comes complete with tools. kp 500 screen ( Lcd) and kp 501 screen the same
(Type in this )
Also buy a case to prevent future damage.
Carphone warehouse are having a sale 1/2 price cookie £50 if you dont want to fix (read more)
Written on: 31/10/2009
Brought phone as a touch screen appeled to me. I was supprised at the price compared to other touch screens and jumped at the chance to own. Pleased with phone apart from sometimes (not often) gprs doesn't work. Good style (pink, yes I am a bloke) battery life is great on 3 batteries last 5 daysish but, on 2 not very long. Loud ring tones, music good radio and good camara. Overall i am very impressed. (read more)
Written on: 23/10/2009 by crazycatwoman (1 review written)
I have had 2 breakdowns so far on this phone..... the 1st being with the touchscreen... we had to take it to carphone warehouse as the touchscreen would randomly cut out and it would not let you turn the phone off so the battery had to be removed and so messing up the phone even more.... the 2nd being that the photos from my phone will not and have never come off the phone on to a PC as I found it either too hard or impossible to carry this out....overall a bad phone not to be recommended to... (read more)
Written on: 21/10/2009
bought the lg a few months ago as i heard they were great fones,after a few weeks it kept switching off then the inner screen cracked,cpw advised me to go direct to lg who quoted me £102 repair bill,total joke,would NEVER buy lg again and wouldnt advise anyone else to,very dissapointed!!!! (read more)
Written on: 29/09/2009
I had this LG Cookie KP500 phone for 3 weeks before the mic stopped working. The screen is very unresponsive and it doesn't work properly without the stylus. It's very slow, and has unlocked itself in my pocket, called at least four people from my contact list, turned on the music player and then turned itself off. This phone is terrible! Buy a Sony Ericsson. (read more)
Written on: 29/09/2009
I got my LG Cookie KP500 few months back,it had a problem and was replaced a week ago.It is a very pretty and feminine phone however I've been unable to save more than a number to a name,shows default number on trial.The battery life is ok for the functions.I hope it would be improved upon.It's a very fine phone. (read more)
Written on: 18/08/2009
i have had this LG Cookie phone for three months and the screen has cracked, nothing has happened to it, it has not been dropped or anything, it was on the table used, put back on the table and then when picked up again the screen was cracked! terrible, CPW has said is a pressure crack and i will have to pay to have it fixed. (read more)
Written on: 17/08/2009
LG Cookie KP500 is a brilliant phone with excellent screen quality. Kept plastic on screen so no cracking of screen. Fantastic features, its almost like a pocket laptop. Internet is brilliant. However, only fault is the terrible battery life.. A fully charged Cookie will only last 1-2 days. (read more)
Written on: 11/08/2009
It seems this LG Cookie phone has a problem. Bought the phone 4 weeks ago and it now is broken with a cracked inner screen. I've talked to the CPW and LG but both of them say I must have drop it. I didn't. Therefore now looking at a £50 bill to repair. I might just get another phone since who is to say the inner screen will not crack again. (read more)
Written on: 09/08/2009
My LG Cookie KP500 also went into 'cracked screen mode' after less than a month of use. It certainly has a design fault, namely it completly lacks any rigid internal metal frame to prevent it from bending i.e. when carrying it in your pocket. That's why the delicate screen layers get cracked from accidental twisting/bending, while the outer glass remains intact. What's even more interesting, I recently went to the store where I bought it in order to buy something less fancy, but more... (read more)
Written on: 31/07/2009
i onli had my LG Cookie KP500 phone since the 31st of may and already its broken . i cant hear anything on it at all!! (read more)
Written on: 26/07/2009
I love the LG Cookie, great phone!. The LG cookie has great features and is very inteactive!, such as the differnt ways you can text using either the normal screen or full qwerty keyboard and other features within the messaging(you can use it with or without the stylus!). the phone comes with a screen protection cover and there is also a spare one included which is really good! The pictures you have taken can also be viewed either horizontally or vertically( just like the iphone!!) and you... (read more)
Written on: 26/07/2009
I bought a lG cookie KP500 for my birthday and within 1 month the screen had cracked! i was very annoyed because i took it back where i bought it from with the recipt and they said to go to cardiff and they will sort it out and then they said it will cost £50!! so im just going to bin the cookie and buy a new phone it will be much better value for money! (read more)
Written on: 22/07/2009
Bought two phones for Xmas for my children. First one was repaired in Feb and the second has been in for repair twice in the last two months. Not reliable at all. Trading in the LG Cookie for different brands. (read more)
Written on: 09/07/2009
I had a LG cookie KP500 and at the time i thought it was great and 3 months on, the inner screen had craked and what could i do with it?? any sugestion would help thanks x (read more)
Written on: 08/07/2009
This LG Cookie phone is ... rubbish. I'm tellin you, the screen scratches easily and it's hard to see in sun. Music is good .. when you are texting, it lags and its internet quality is rubbish. (read more)
Written on: 19/06/2009 by JudyW
i bought a LG Cookie for my daughter, she has treated, not with respect but profound reverence, but today she found that the screen has cracked, we have had the phone a little under 2 weeks. up until this point she has been very impressed with the phone. (read more)
Written on: 08/06/2009 by brownas (1 review written)
Like many others on here my LG Cookie KP500 phone has a cracked LCD screen after only 4 weeks. Kept in a case and treated carefully - not a mark on the outer screen. Orange were useless - suggesting I had damaged the phone myself.
A shame as it isn't a bad phone - but it clearly has a design problem. (read more)
Written on: 03/06/2009 by CurlySye (1 review written)
No probs with screen yet (cracked screens being a common problem). Though menu system a bit tricky. My last phone being a Sony Ericsson was much much user friendly. Had a lot of trouble using the search a contact (Sony Ericsson system is a piece of cake). Liked the short cut feature on the SE's - LG Cookie phone takes a while longer. Having a lot of probs with the folder system (for photos and music etc) - see my "Ask a question". Protective film handy but makes screen far less... (read more)
Written on: 29/05/2009
My son bought a LG Cookie from Orange and the screen cracked with 10 days, he didn't drop it, sit on it or hit it with something heavy as the people at Orange suggested, he only kept it in his pocket.
I have contacted LG three times and three times they have said they would send out the paperwork for me to return the phone to be checked but I have never received anything from them, still they've had my sons £98 so why waste any of it on customer service. (read more)
Written on: 25/05/2009
my son bought an lg cookie and after 2 weeks the inner screen cracked. he was told that he should not carry the phone in his pocket as it can bend. (read more)
Written on: 20/05/2009
the lg kp500 cookie is a greate phone for the price (read more)
Written on: 13/05/2009 by mrsdbates (1 review written)
the lg cookie was a great phone when working,but after 1 month stopped charging and orange refusing to replace saying i have dropped it,which i have not,has anyone else experienced this problem (read more)
Written on: 27/04/2009
LG KP500 Cookie has alot of applications that you need day to day and also alot of memory. easy to configure (read more)
Written on: 19/04/2009 by mij1971 (1 review written)
overall the LG KP500 Cookie is a fun phone but i have had no end of problems with mine! and am now waiting to have it completely replaced with a different model as i never want to see a cookie again.................unless it contains chocolate chips!!! (read more)