Written on: 11/05/2013
I never write reviews for any company, but with indiafloristnetwork has been so terrible that I do not know what else to do. I have never felt this sense of helplessness and frustration. I ordered a set of flowers and chocolates to be delivered to my girlfriend. One it never go delivered on her birthday. I tried talking to the customer service reps and they just put me on hold for extended periods with no answer. Finally the gift never got delivered and to top it off they send me an email... (read more)
Written on: 06/05/2013 by Shivaram (1 review written)
Horrible services from this company. Order was placed 24 hour prior to delivery time and payment was made online. Next day they held back delivery without initmation and then demanding additional charges. They didnt even have the courtesy to call and inform me about this. completely unreliable (read more)
Written on: 30/04/2013 by Vennela
This is the worst online service i have ever seen. When I placed the order, i didn't even receive order ID. when I called the support, I have been told that there is no such order and bank people are responsible for the deducted amount. They delivered cake after 2 days of specified day saying they received money for it, where as i have been told there is no payment done till that time. The most worst part is they delivered spoiled cake with dry flowers, without any message on cake. The... (read more)
Written on: 18/02/2013
I ordered a cake and paid the money online. After that i got a confirmation mail. After that nothing happened. It is fraud website which does nothing. They just use a payment gateway to rob your money. Believe me they do nothing. Few fraudsters created this website to loot people. I think we all should report it to cyber crime cell. Try connecting there customer care from past 8 days , it is always busy. -sumit (read more)
Written on: 03/08/2012
India florist network is worst online service ... one should never ever order anything from this site....for namesake they have given all city names in india where they provide service but on delivery day you will receive email saying sorry for not delivering order because of some bla bla reason and top of that they do not return your money..... its kind of business they do to cheat people...... I ordered Rakhi almost 6 days back to deliver it on 1st aug..its not yet arrived and they don't... (read more)
Written on: 28/08/2011
I have booked the Rakhi order on 3rd August 2011 where as it is an international order and was to be delivered on 13th August 2011 they have assured that they are going to deliver it on time . However today is 28th August 2011 it is still not delivered and they say that there is lot of Rakhi rush. Till when the rakhi rush would be there. however they still assure it is going to reach my brother. I and my brother have gone through agony as it is the first time in past 12 years Rakhi did not... (read more)
Written on: 20/08/2011 by kamalika8 (1 review written)
This website is completely fraud. They never delivered my order. When I contact them, they told they will ship it soon. But that 'soon never materialized. Their is no tracking system in the website, you need to email them for any query. They never returned my money. I forgot the incident. But this year got a reminder email from them to send gift again on Rakhi. Hence I decided to reveal their real face. (read more)
Written on: 18/08/2011 by madhuG
These people promise of delivering the same day location and they do not bother to deliver even after 7 days. Till today my order has not been delivered. The contact nos mentioned in their site are never reachable. you send emails and you do not even get a response in time nor any action is taken. Very poor service. It is a fraud company. (read more)
Written on: 18/08/2011 by Soruja
My sister has sent me the following items 1 Kg Assorted Mithai from Haldiram with 200 gm. Bhujia ( Courier ) Qty.-1, Sandesh from Haldiram 1/2 Kg ( Courier ) Qty.-1, 1/2 Kg Badam Barfi from Haldiram ( Courier ) Qty.-1 worth Rs. 2500 and this people just delivered a tin of Haldiram Rosgulla. I tried calling them but they are not picking the phone. Its a horrible experience. I suggest no one should use this website. There should be a way of complaining about this people so that they don't... (read more)
Written on: 09/05/2011
the flowers delivered were definitely not 50 roses and were definitely far from how it looked in the picture. the cake was not even from 1 star hotel, forget 4 star. fruits were stale. balloon was almost like they picked it from streets. delivery made was 11pm!
worst worst worst
(read more)
Written on: 04/01/2011
THE WORST ONLINE EXPEIRENCE EVER. FIRSTLY THEY DID NOT DEILVER THE FRUIT BASKET CUM FLOWERS ON THE DATE I MENTIONED. THEN THEY CONFIRMED THAT IT WILL BE DLVD NEXT DAY WHICH I AGREED, BUT EVEN THE NEXT DAY THE ITEM WAS NOT DELIVERED. AFTER I CANCELLED MY ORDER AND RECEIVED CONFIRMATION, THE 3RD DAY THEY TELL ME THAT THE ITEM WAS DELIVERED AND THEY CANNOT GIVE ME REFUND. WHEN I CALL MY MOM SHE TELLS ME THAT THE FLOWERS SENT WERE NOT EVEN FRESH AND ORDINARY FLOWERS NOT COSTING MORE THAN 10... (read more)
Written on: 10/12/2010
The service is extremely delayed with very poor customer support. I wont recommend going with this website to anybody. I asked for fresh flowers delivery by 11 AM and its 1 PM and my order was not delivered. Moreover, i cannot track my order by any means. Extremely poor service... (read more)
Written on: 29/11/2010 by bobby1986 (1 review written)
Worst Service!!!!
Sorry! for not reading these reviews before making an order in this www.IndiaFloristNetwork.com
My case:
I ordered a product(12 Roses, Teddy and Cadbury Celebration) which costs INR 888.00 on 26th NOV, 2010 and the delivery date is the next day i.e.., on 27th NOV, 2010.
On 27th morning one fellow called me and from this Site and asked to pay an extra amount of INR 280.00 as delivery charges.
And without any second thought I paid that amount also. So, now totally i paid...
(read more)
Written on: 23/08/2010
HIGHLY FRADULENT & NOT RECOMMENDED!!! FRAUDS!!! (read more)
Written on: 12/06/2010
TERRIBLE !!! is the word - they should have negative ratings for this site . I ordered cake for delivery in US . on the day of delivery they tell me product is unavailable and ask me to chose another product - they mail after few hours saying that alternate product chosen is unavailble tooo!!...and now neither they are taking calls nor replying to emails ... (read more)
Written on: 17/02/2010
These folks said same day delivery, i sent flower to my wife who is in India (I live in states), today is 17th Feb-2010 -- until now not yet reached. Please do not use this website!!! Poor Service, even I called the number that gave in the website -- no one picks up. Poor Poor!!! (read more)
Written on: 02/02/2010
I live abroad and have sent flowers from this website many times to my dears in India and the service has always been excellent. The only problem encountered that once it was impossible to make an order as the website said that they are unable to locate the address. Otherwise, no complaints. please keep doing the good work! (read more)
Written on: 01/10/2009
india florist network website is such a scam with their promotions and quality of products. I live in Australia and on the eve of my brother's birthday, I used them for delivering him with a wrist watch, flowers and a cake - all at the midnight delivery expense. I am actually fuming right now knowing that my Credit Card has been charged for about $100 and they have not even got an order for me. When I called them to confirm and check on the order, the staff was hard to get to and at last... (read more)
Written on: 08/08/2009
I have booked an order to be delivered on 5th of August 09,but it is still not delivered and the amount has been debited from my account. The India Florist Network customer service is horrible and I've been unable to reach the company. I did not get any response after that. I am trying to complain to internet authorities and indian police. (read more)
Written on: 24/07/2009 by mprr
Had a very bad experience with India Florist Network while ordering items online. I ordered a rakhi and sweets online,to be dispatched to US.
During the credit card payment process step their application errored and I was not sure if the payment has been realized.
I called up their call center to find out if the payment went through and the order has been confirmed. The agent was extremely rude and did not bother to help. She asked us to find out the details from the credit card issuing...
(read more)
Written on: 17/07/2009 by timbo777 (1 review written)
I live in the US and tried to send some flowers and chocolates to family. My family never received the gifts, my credit card was billed and never refunded. India Florist Network did not deliver the gifts and did not refund me. Horrible customer service. Cannot get a hold of them on the phone either. Save your money and shop elsewhere! (read more)
Written on: 29/05/2009
Ferns and Petals --
I had selected SKU CODE XP8 (12 pink roses exclusively wrapped in pink jute packing) for Rs 499.00 for my Mother's Birthday. And what was delivered was NOWHERE Close!!!
The rose had already withered and instead of "exclusively wrapped in pink jute packing" it was wrapped in some TACKY and CHEAP cellophane paper !!!. They did not deliver what was shown and when they delivered the flowers they had already withered !!!! totally unacceptable. I want A REFUND and an...
(read more)
Written on: 18/02/2009
I booked a order on 14th of feb,but it is still not delivered up until 20th of feb and the amount has been debited from my account.The customer
service is horrible and I've been unable to reach the company.The only response i got after a day was that we will look into it but till now nothing has been done.
I have called them up a 100 times bt max time the phone is out of reach and sometimes when it is reachable nobody picks the phone.Can you imagine a network which says it even delivers in...
(read more)
Written on: 05/12/2008 by Rachna1974 (1 review written)
I live in USA and ordered flowers and gifts listed on the www.indiafloristnetwork.com well in advance. I thought they seemed very unprofessional. Did deliver only 1/3rd of order late evening on the anniversary day. Message sent by me was completely messed up. It had several spelling mistakes and even it was addressed to the wrongly spelled name. Even the 1/3rd item delivered had flowers that looked old, not fresh at all. I have received no response on remaining 2/3rd of items yet. (read more)
As rated by real users
"A wonderful collection of flow..." Read More
"So Easy" Read More
"Terrible Service" Read More
"Brought the day to life " Read More
"Brilliant,kind,cheap!" Read More
Sakshibeohar's Comment
Written on: 15/02/2013
“WORST ONLINE SERVICE”
India florist network is worst online service ... please never go with this site never ever ... they are not giving delivery on time even they are not receiving your call .. if they receive they are talking worst with customer even not accepting there mistakes ... i sent day before yesterday flowers and sweets but still delivery not done ... i tried to call them minimum 50 times but only 3 times they received my call and they cut my phone ... my order placing time is 1-4 PM 14 Feb ,but @ night 10.30 when i asked for status they told why you provide office address .. delivery ... then why they provide timmings in there site i m to disappointed ..
still my gift not reached to my valentine :(... i had tooooooo bad experience ..
Please i requesting you to all do not go with this site ...
they are even talking toooo badly .. they dont have any tracing system to know your gift status ..