Office Furniture Online www.OfficeFurnitureOnline.co.uk Reviews
Latest Reviews
★★★★★
“Cadiz Fabric Manager Chair”
Written on: 25/05/2013
Great service I ordered online and as soon as I confirmed the order I realised I had ordered the wrong colour so I telephoned and the order was corrected straight away without any problems. Great service and the chair arrived promptly on time. I have no negative comments about this company as I have used them before and have received an excellent service every time. (read more)
★★★★★
“chair”
Written on: 24/05/2013 by angela-joy
Put chair together as said but still could not get chair to raise . Phoned Office Furniture lovely lady named Tracey, sent me an email of what to do. Tried this but still wouldn't work. that evening my grandson visited said how comfortable the char was and hey presto the chair worked. So if like me your not heavy enough get a bigger bum to sit on it . (read more)
★★★★★
“Excellent service and delivery”
Written on: 16/05/2013
We were looking for a smaller desk to accommodate our new lap top and are so delighted with our purchase. Woiuld definitely recommend this site to a friend. (read more)
★★★★★
“first order with officefuniture online”
Written on: 15/05/2013 by colbert
Ordered an office chair last week, i also had to contact customer service about the order in which they were very polite, got my order on the monday but i wasn't home, they left a slip saying item could not be left so i phoned the number and they said they would be back later in the afternoon which i thought was great. So I got the chair that same afternoon and started assembly which was very easy to do, came with instructions and required no tools, i had it done in 5 minutes and the... (read more)
★★★★★
“Office swivel chair, blue”
Written on: 15/05/2013
The web site was easy to use, (I am in my 70s and find some sites quite puzzling, e.g. IKEA). The confirmation by email was almost instant. The on-line invoice was a nice touch. The chair arrived on Monday, (ordered on Friday) and was very easy to assemble. I am now sitting on it! (read more)
★★★★★
“Excellent Service from Start to Finish!”
Written on: 10/05/2013 by jusbakes (1 review written)
I took delivery of my trolley this morning and I just wanted to let you know that I am thrilled with it. It is exactly what I needed and is all set up now. I would just like to add a huge thank you for your excellent and efficient service from placing my order with you, the company confirmed delivery date the same day and the driver was very courteous and even took the rubbish away! Thanks for everything, will definitely recommend your company. (read more)
★★★★★
“Very Happy indeed”
Written on: 09/05/2013 by coolerman
Having read the reviews there's almost nothing left to say other than I agree with every word. This company really is as about as good as it gets. Great price, high quality products, helpful friendly staff, clear website, a delivery service that is very very speedy. I cannot think of a single thing they need to improve. They really are a 100% quality company (read more)
★★★★★
“Great service and products”
Written on: 09/05/2013
Fast service and good prices. Would recommend you check this company out before going elsewhere. Product as described. (read more)
★★★★☆
“computer desk”
Written on: 03/05/2013
I did not expect the goods to arrive the next working day, but they did!! When I opened all the boxes it was rather daunting to see all the small bits that were supposed to make up my new computer desk. I started building and the instructions were very clear. The paperwork said that it would take about an hour to build, but it took me rather longer (although that may have been my fault). The only problem I had was the fact that one of the screws had a blob of metal in it, so the screwdriver... (read more)
★★★★★
“First class service”
Written on: 03/05/2013
Excellent response including spotting that we were on the 3rd floor - they only deliver to the ground. Had a call from them and arranged to meet the driver who brought the stuff up anyway on his trolley. I think it should be policy to deliver above ground level. (read more)
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Showing 1 - 10 of 547 Reviews
★★★★★
“A pleasant experience - makes a nice change”
Written on: 02/05/2013
I found it so easy to order from Office Furniture online. The goods arrived next day and in good order Very impressed and the chair is lovely (read more)
★★★★★
“stylish table”
Written on: 01/05/2013
Table arrived next day, was well packaged and easy to assemble. Unfortunately there was a slight flaw on the side panel which must have happened during the production process but a quick phone call to helpful staff and a replacement was dispatched straight away. (read more)
★★★★★
“Bought a mangers chair for my PC station arrived as...”
Written on: 27/04/2013
Bought a mangers chair for my PC station arrived as planned and assembled with ease. A slight problem occurred which was resolved in 1 email form me to the company and their prompt reply (read more)
★★★★★
“enviro leather chair”
Written on: 25/04/2013 by Budgiet1938
Very pleased with every aspect of the item,from delivery to actual use of same. I couldn't believe how easy it was to assemble and it is so comfortable in use really over the moon with it, Thanks (read more)
★★★★★
“very good service and i was very pleased with the chair .”
Written on: 25/04/2013
I was very pleased with what i got i wil keep you in mind next time. There was notting that i did not like about the service i would certinly tell my friends how good you were. (read more)
★★★★★
“Multi-drawer unit”
Written on: 25/04/2013 by DrLindaMakepeace
Received a phone call a couple of days after placing the order to arrange delivery. Arrived on time and as arranged. Delivery man unpacked it and checked the unit thoroughly. Very helpful. The unit is substantial and the drawers are of a very good quality and the exact colours that I ordered. I would definitely order from this campany again. (read more)
★★★★★
“Prompt delivery and good customer service”
Written on: 24/04/2013
Very satisfied with purchasing a chair. The web page was clear and easy to navigate. The item was delivered on time and was very to assemble. (read more)
★★★★★
“Very nice desk, sturdy and good to look at”
Written on: 18/04/2013
Despite being flat pack, the whole thing was very well designed and constructed, and strong when finally finished. Best to have someone skilled with tools and diagrams put the desk together as the design is complex and it matters where each bit goes! But everything fitted properly, all the screw holes were in the right place, which really mattered in this case. Final assembly definitely needs two people as top especially is heavy. Very pleased with result. Only one small flaw - the central... (read more)
★★★★☆
“Lovely Chair”
Written on: 13/04/2013
I was very happy with this chair. Was delivered within a couple of days. (read more)
★★★★★
“Good internet retailer”
Written on: 13/04/2013
Good product and a fair price for the money - delivery service can not be faulted (read more)
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Showing 11 - 20 of 547 Reviews
★★★★★
“A Good Buy”
Written on: 13/04/2013
Very pleased. It has a clean line to it with ample space to keep things. It arrived in good time and the instructions were clear and it was assembled quickly. (read more)
★★★★★
“Fast and efficient!”
Written on: 12/04/2013
Ordered a large whiteboard. Came with free pens and eraser [decent quality]. Was delivered by efficient and helpful courier who called me on my mobile when he couldn't get an answer on the door [son in shower..!]. Came within 24hrs of ordering. Couldn't ask for more! (read more)
★★★★★
“Home Office”
Written on: 07/04/2013
This desk was delivered a week after ordering on a Saturday which was helpful and arrived early in the morning. Beautiful solid oak and a very nice colour. Plenty of space for everything. Very happy with my purchase! (read more)
★★★★★
★★★★★
“Sitting tight!”
Written on: 04/04/2013 by officegirl (1 review written)
Bought executive office chair for my husband's birthday. It arrived promptly and very well packed and was relatively simple to put together. It has every kind of adjustment, so that he can sit at his computer at the right height and his back at a comfortable angle. Result, no more back pain and one contented husband! (read more)
★★★★★
“CADIZ OFFICE CHAIR”
Written on: 29/03/2013 by russellbrooks (1 review written)
Delivered on time as promised and very easy to build. chair very comfortable and good adjustment and goes low enough to get under table with keyboard shelf (read more)
★☆☆☆☆
“Misleading product info and dreadful customer service”
Written on: 28/03/2013
WARNING: We bought the 4-drawer Solar Deluxe Filing Cabinet but 2 strong men could not carry it up the stairs as it was too heavy and cumbersome. It is 96kg but there is no mention of this on the website or any warning of the impossibility of getting it upstairs. We almost couldn't get it over the front doorstep! They refused to collect if free of charge, but wanted to charge me £50! I had to write a letter and copy the manager to get them to charge just £12 for the collection if I would... (read more)
★★★★★
“How To Exceed a Customer's Expectations”
Written on: 27/03/2013 by ColinM07 (1 review written)
We are an office supplies and stationery company. We have numerous contacts in the office furniture field but none could supply the particular requirement which our client had set us - no-one that is until i rang Office Furniture Online. From the first call to the last they could not have been more helpful and coupled as it was with efficiency and speed of delivery we would have absolutely no hesitation in dealing with them again. well done Office Furniture Online....... please keep doing... (read more)
★★★★★
“Fantastic”
Written on: 27/03/2013 by Rebel01
easy to order, delivered on time, easy to assemble, excellent quality (read more)
★★★★★
“ Leather Faced Manager Armchair”
Written on: 27/03/2013 by elgindod (1 review written)
Very comprehensive website and easy to negotiate around. Goods received exactly as described, well wrapped and in perfect condition and chair instructions made assembly easy. Very comfortable chair, especially the arm rests which can be quite hard on some chairs. Well worth the money. One small criticism is that VAT was not mentioned or included until checkout. (read more)
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Showing 21 - 30 of 547 Reviews
★★★★★
“Great Service”
Written on: 26/03/2013
Great service. They helped me to source the desk we wanted in the time we needed it just by going the extra mile and speaking directly to their supplier. Superb customer care. (read more)
★★★★☆
“Leaflet display wall unit”
Written on: 26/03/2013
Bought the 8 X A4 and 16 X 1 Third A4 wall unit. Very easy to assemble and fit. Then bought the 32 X 1 third A4 wall unit, and again very easy to assemble and fit. Delivery of the second unit was next day. Very impressed. My only concern was that when you hang the pockets onto the wall rail, you then have to put additional screws through the two top end pockets to prevent them from sliding off the end of the rail. It might be a good idea if the rail was provided with a couple of clip on end... (read more)
★☆☆☆☆
“Very poor service!”
Written on: 21/03/2013
We ordered a whiteboard from OfficeFurnitureOnline. As soon as we put up it was BROKEN, either having arrived BROKEN or it was of VERY POOR QUALITY and not fit for purpose. As soon as this occurred we sent photos of the DAMAGED product back to them. They did not offer a refund or a replacement whiteboard. Their staff were very UNHELPFUL and UNCOOPERATIVE. A TERRIBLE EXPERIENCE in all. I would STRONGLY advise AGAINST using OfficeFurnitureOnline. (read more)
Officefurnitureonline.co.uk's Comment
Written on: 28/03/2013
Thank you for your review. We apologise if this is a genuine review, but since the review has been left anonymously, we cannot comment on your order specifically.
However, to clarify for others reading this review. If a whiteboard is found to be faulty, we would always offer to replace the item. If an item arrives damaged, and you report it within a reasonable time, we would always replace the item. Damages do inevitably occur, but only affect a very small percentage of the total number of deliveries made.
If you wish to discuss this issue further, please contact our customer service manager on 0844 248 7001 (option 2), and we will do everything we can to resolve your issue.
Best Regards,
Office Furniture Online
Reply to this comment
★★★★★
“Fantastic service ”
Written on: 18/03/2013
Ordered on friday 8th feb delivered on monday 11th feb. excellant service and best price. (read more)
★★★★★
“Great service and very speedy delivery”
Written on: 15/03/2013
I did not previously know of this company, just found them on Google. The chairs looked good and next day delivery was promised. I usually take that with a pinch of salt. Not this time. The contact from Office Furniture Online left nothing to be desired, even down to letting us know what time the delivery was scheduled for, and even the drivers name! The whole transaction from ordering to delivery was less than 24 hours, and we are very pleased with the quality of the chairs. Would not... (read more)
★★★★☆
“oak office furniture”
Written on: 15/03/2013
Just taken delivery of a computer hideaway cupboard and bookcase. The quality, for the price, is very good. Cupboard doors not entirely in line when closed but slight adjustment of catch position will probably sort this, and I know a man who can! Otherwise, well done! Prompt and courteous service. (read more)
★★★★★
“Great all round service!”
Written on: 15/03/2013
Website was clear and easy and they had the widest range of Bisley cabinets I found. Delivery drivers were the most cheerful and helpful you could imagine, hence my wife said I must write a review to say as much. All in all, an excellent service. (read more)
★★★★★
“fast delivery good product”
Written on: 14/03/2013
Delivered when requested and good product quality. (read more)
★★★★★
“Excellent overall service”
Written on: 14/03/2013
The whiteboard product was delivered quickly and in perfect condition. A call from the company to follow up on quality of service was appreciated. (read more)
★★★★★
“Great experience, would recommend to a friend”
Written on: 12/03/2013
Website was easy to use, instructions were clear and even if they arent there is a video onlione detailing how to set up the product. It was delivered the next day as stated on the website. Great overall! Would recommend to a friend. (read more)
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Showing 31 - 40 of 547 Reviews
★★★★★
“ Comfort Ergo 2-Lever Operator Chairs”
Written on: 12/03/2013
Very easy to order these on-Line, after reading the feedback I ordered two in Black, they arrived within two days, we were out at the time so the delivery driver did exactly what I had instructed, he also secured the area (which i had not asked) therefore using his initiative, and placed a note through the door. The chairs were assembled in minutes and are excellent, height and back rake adjustment, we opted for the armless model as they tuck under the desk better, very comfortable and... (read more)
★★★★★
“Easy ordering. Quick dispatch and delivery. Product good.”
Written on: 11/03/2013
Easy ordering. Quick dispatch and delivery. Product good. (read more)
★☆☆☆☆
“Avoid at all cost”
Written on: 08/03/2013
I ordered an L office table and told them to make sure they contact me at least the day before it arrives as I need to make arrangements for someone to be at my house. I end up getting a call from the carrier that they are 10 mins away. So I had to get my inlaws to give them access to my house as I was away on a business trip. When I did get home I noticed the packaging was way too big for the item and when I opened it up, the corner of the desk was broken with the edge strip hanging off.... (read more)
★★★★★
“Turin leather faced manager chair”
Written on: 07/03/2013
Received chair I AM VERY PLEASED WITH IT and the quick delivery and service very comfortable to sit on easy to assemble, The only thing is the smell it gives of IS A BIT OVER THE TOP but it is wearing of now, (read more)
★★★★★
“Excellent service.”
Written on: 01/03/2013
Item is what I wanted. Good quality. Very pleased with it. Delivery was very quick,especially as I ordered it over the Christmas period. Now all I have to do is pin many many family and friends photos on the board, which I know will look good when fixed on the wall. (read more)
★★★★★
“Super storage”
Written on: 26/02/2013
Bisley filing cabinets have a great reputation for being sturdy, practical, simple and functional. The 10 drawer unit I have bought in Chalk White is perfect for my purpose. I wanted simple unlockable storage with storage drawers that had a labelling facility. This has it all. The colour is wonderful....a sort of pale cream rather than chalk white as described. There is nothing about it I don't like! 100% out of 100% (read more)
★★★★★
“Satisfaction all round”
Written on: 22/02/2013 by lpgwhitaker (1 review written)
The office chair(Cadiz Fabric Manager Chair) I ordered took only 20 hours from placing the order to arrive at my door. Now that is what I call service. Having assembled it, it is a pleasure to say the least to sit in a very comfortable chair. Thank you for offering a very good product at a very reasonable price, and best of all for the speed in supplying it. I don’t think there is any other online site that can beat 20 hours from placing an order to delivery. (read more)
★★★★★
“very good looking and comfortable chair.looks...”
Written on: 20/02/2013
very good looking and comfortable chair.looks expensive and stylish.nice and soft leather.it was easy to assemble.took about 20 min.fast delivery.it was very nice christmas present for my husband. (read more)
★★★★★
“MOST AMAZING SERVICE”
Written on: 19/02/2013
Ordered and delivered within 24 hours, in the days before Christmas! The chair went together perfectly and looks much more expensive than its price. Would not hesitate to purchase agsin. One suggestion, a little more packaging around the item, I was surprised it wasn't damaged in transit. (read more)
★★★★★
“What a Great Chair”
Written on: 18/02/2013
We went on line looking for good priced quality office chair. Found 'The Turin'chair on the above site . It compared favourably with other sites, and there was a good range of equipment. Purchased the chair with one 'click, and it was delivered next day . Assembled the chair it 15mins. The quality is excellant for the price paid. (read more)
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Showing 41 - 50 of 547 Reviews
overview
Top 5 Online Office Furniture & Stationery Suppliers
To calculate the top 5's we take the following factors into account:
• All the star ratings the company/product has received,
• The number of reviews
• How recent the reviews are
As rated by real users
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1. Office Furniture Online www.OfficeFurnitureOnline.co.uk
547 reviews read latest review -
2. One Click Stationery - www.oneclickstationery.co.uk
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5. Marler Haley - www.marlerhaley.co.uk
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Office Furniture Online www.OfficeFurnitureOnline.co.uk
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Officefurnitureonline.co.uk's Comment
Written on: 05/04/2013
Thank you for your feedback. Unfortunately since this review has been written anonymously, we cannot comment on your order directly.
However, if this is a genuine review, we apologise for any inconvenience caused.
We sell very high quality office furniture, and as such some of the items are quite heavy. A four drawer filing cabinet that is going to last in a commercial environment will be quite a heavy item. However, we do offer an installation service on most of our products, and if the items are going upstairs and a customer feels they may struggle to do this themselves, we would certainly recommend this service. It does state on our website in numerous places, including the basket and checkout, the delivery FAQ's and the terms and conditions that items are delivered to the ground floor entrance unless installation is requested. We sell thousands of filing cabinets each year, and this is the first compalint regarding the weight we have received.
Again, if this is a genuine review, we would like to apologise for any inconvenience caused and hope that you enjoy the goods purchased despite the difficulties with delivery.
Best Regards,
Office Furniture Online