Office Furniture Online www.OfficeFurnitureOnline.co.uk Reviews - www.officefurnitureonline.co.uk

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★★★★★
4.5 / 5
682
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  • Customer Service

  • Quality of website

  • Value For Money

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Office Furniture Online www.OfficeFurnitureOnline.co.uk

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Latest Reviews

★★★★★

“good quality excellent service ”

Written on: 23/07/2016 by Wallacejy406 (1 review written)

delivered on time excellent… Read Full Review

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★★★★☆

“Excellent”

Written on: 16/07/2016 by ikMelton160 (1 review written)

The ordering on line was easy and delivery was quick… Read Full Review

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★★★★★

“Excellent quality”

Written on: 09/07/2016 by Mahoney167 (1 review written)

I purchased two notice boards, the quality was excellent and was delivered quickly… Read Full Review

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★★★★★

“order of used office desk”

Written on: 08/07/2016 by 399Wright (1 review written)

easy to navigate web site. Very fast delivery. Great quality product, like new. easy to assemble, full instructions included. Followed up next day with phone call to check everything ok. Great after service… Read Full Review

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★★★★★

“Quality desk, next day delivery”

Written on: 08/07/2016 by Dugganvp1960 (1 review written)

I don't like ordering furniture that I have never seen from an on-line picture and description. In this case, I was in a hurry as I needed to completely reorganise my study. Furniture shops in the area did not have what I was looking for so I browsed and found what seemed to be the very desk I was looking for at Office furniture on-line. I placed an order straightaway and took delivery, as promised, the following day. The desk is excellent value for money-taking into account quality of… Read Full Review

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★★★★★

“Excellent fast service”

Written on: 06/07/2016 by DKParry (1 review written)

Excellent value for money with fast service this is the second time I've used this company and would definitely use them again… Read Full Review

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★★★★★

“Best of the best”

Written on: 02/07/2016 by Reviewit100 (1 review written)

My search for chairs for a meeting room included the Office Furniture Online website which was the most comprehensive and easy to use of all the websites in my search. The prices were also the most competitive for the style of chair I was looking for. My request for sample seat fabrics resulted in them arriving the very next day. I ordered ten "Devonshire" chairs, five with arms and five without. The five with arms arrived within 48 hours. They were well packaged, the instructions for assembly… Read Full Review

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★☆☆☆☆

“goods dumped outside on a pallette”

Written on: 24/06/2016

dreadful company. my desk was just dumped outside with a huge palette still attached. customer service refuse to take it away. Scotty customer service woman was useless and rude. the Palette won't even fit in a normal family car so now I have the hassle of getting rid of it… Read Full Review

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★☆☆☆☆

“Really Poor Service”

Written on: 29/04/2016 by Anabelle304 (1 review written)

The main reason we chose these guys was price, it has very quickly become apparent that they are the cheapest for a reason. 6 attempts now to get replacement trims for damaged screens without joy. Emails, calls and still no luck 8 weeks on. Furthermore they still use 0844 numbers for service which is a breach of OFCOM rules that came into play July 2015, costs over 15ppm to call and am on hold now as I write this. This company are just poor. Avoid at all costs… Read Full Review

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★☆☆☆☆

“BEWARE. AVOID. ”

Written on: 21/03/2016 by Schneidertu175 (1 review written)

BEWARE. AVOID THIS COMPANY. UNFAIR POLICIES I bought a chair with this company and their service has been disgusting from the moment they had my money. Next day delivery did not happen. When the item did appear it was left outside my front door without anyone even knocking - I was in all day and only found it when a builder called at my door. I was sent an email that was alleged to be my signature as proff I had signed for it! (I am now inclined to look into this matter further.) I informed… Read Full Review

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★☆☆☆☆

“Buy elsewhere after sales terrible”

Written on: 12/03/2016 by EllianaWhite70 (1 review written)

Bought a notice board for a swimming club,it arrived and when unpacked damaged , as when the notice board arrived I was away in half term (apparently you have 3 days to inform them) they will not replace. So to date I have a notice board not fit for purpose and the company refuse to send another one, they have offered to send the parts to repair ( as a good will gesture)? and still after 3 weeks nothing received. My advice is to buy elsewhere as I have spent £180 of parents money and have… Read Full Review

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★★★★★

“Excellent survey”

Written on: 07/03/2016 by 1959Walker (1 review written)

Product was exactly what I wanted and a lot better value than items offered by rival websites that were not as suitable for my purpose. Delivery was very quick and my contact with the company has been excellent… Read Full Review

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★★★★★

“excellent”

Written on: 17/02/2016

Easy to order, easy to put together I bought two of the Kansas chairs and used them as computer seats Well made and excellent value for money tks… Read Full Review

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★★★★★

“Great Product and Service”

Written on: 11/02/2016

I must compliment Office Furniture Online for their excellent service. I ordered an office chair on Monday lunchtime and it was delivered early Tuesday afternoon. It then took less than five minutes to unpack, assemble and put to use! And it's a very good chair too - good seat height adjustment and back support adjustment. Am extremely satisfied with my purchase… Read Full Review

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★★★★★

“Best service ever”

Written on: 25/01/2016

The friendly fitters arrived very promptly at expected time. They soon fitted a complete Commerce II home office for us with total competence and efficiency. The furniture is beautiful, exactly what we needed and of superb quality. Overall we are delighted with our purchase and the fitters are a credit to the company. Thank you for a great, stress free experience, we will definitely buy from you again… Read Full Review

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★★★★★

“Great delivery”

Written on: 20/11/2015 by PaulSurrey (1 review written)

Delivered on time and really well made up. Great product… Read Full Review

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★★☆☆☆

“Poor delivery service”

Written on: 21/10/2015 by 488Fischer (1 review written)

In spite of the fact that the company sent an email to me to confirm the delivery of my items on a particular day, the items were not delivered and no one bothered to contact me. When I called customer services they stated that it was not their fault. No apology. I will never use their services again… Read Full Review

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Officefurnitureonline.co.uk's Comment

Written on: 21/10/2015

Hi,

Thank you for your feedback, and please accept our apologies for the issues you had with your order, and any inconvenience this has caused yourself.

I would like to point out to others reading this review, that having listened to the recording of the call between yourself and a member of our customer service department this morning, we certainly did apologise for the problem with the carriers. The items were despatched to you with Tuffnells on a next day service, and they have unfortunately lost the items. This does happen from time to time, and causes both ourselves and our customers a lot of frustration. We will take this up with Tuffnells. Usually we would despatch the goods again, but we have cancelled your order as requested and a full refund will be processed.

If you would like a copy of the call recording - it makes for some interesting listening..., we would be happy to send this over to you.

Best Regards,

Office Furniture Online

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★★★★★

“The chair I ordered arrived quickly, without any...”

Written on: 12/09/2015 by fxKeene184 (1 review written)

The chair I ordered arrived quickly, without any problems. And the chair was easy to put together… Read Full Review

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★★★★★

“Comfy low budget office chair”

Written on: 10/09/2015

The "Turin" is a very comfy, low budget office chair. I especially love the padded arm rests. It took me 24 relaxed minutes to assemble it. I guess you you could do it in 6 min or less as stated in the online video if you are an experienced chair assembler but who cares. It's not a competition (yet). Delivery time was also very short (as promissed). So, let's see how long this chair will last… Read Full Review

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★★★★★

“quick, efficient delivery”

Written on: 09/09/2015 by Mariamw296 (1 review written)

Item arrived within 24 hours of ordering online, in good condition and exactly what we were looking for!!… Read Full Review

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