Kwik Fit, Croydon, Surrey Reviews

Watch this item
0 stars
Average rating for this product is: 0 out of 5

From 0 ratings and 1 review

Thumb down 0% of users recommend this product

Rate it Now:

Click on the stars above to rate this product:

Tweet This Item


Average Ratings for Kwik Fit, Croydon, Surrey

  • Value for Money0 stars
  • Overall rating0 stars

 

1 Review For Kwik Fit, Croydon, Surrey

  • Tony From Surrey Rank: Lance Corporal 23rd Jun 2008

    Reviewer rating: 0 stars


    Tony From Surrey's review has yet to be rated - Be the first!
    Report this review



    Normally I change my own oil filter on my Ford Focus - takes 30 minutes in all. However Kwik Fit was doing a deal for £25 to do an oil filter and oil change.
    This was cheaper than me doing it and also meant I did not have to spend time and money disposing of the old oil.
    When they changed it, I don ' t think they did it properly so over the last few weeks oil has been leaking from the lack of seal.
    Now you would think that common sense would prevail and Kwik Fit with their 1 year warranty on work would want to resolve the problem of their making. But no, they are not interested in resolving any of their mistakes - read on to see my experience.
    On noticing the problem on Sunday, I phoned up on Monday morning to get the work redone at my local branch of Kwik Fit and they said they had no staff in this week and they could not fit in the job until a week later.
    They advised me to try another branch to get the work done under Warranty. I tried another branch in the area and they also said they had no one available until the following week. Then tried a 3rd branch in South Croydon who said ok, if you bring the car in and if there ' s an opening to get the car on the ramp, they will try and have a look at it. When we turned up at 9.00am there was a queue of people in front of us and the member of staff said there was no chance of getting the work done there and then but if we left the car for the day, he might be able to fit it in. We explained that we needed the car so he then told us to return to the originating store to get the work done there.
    So we then drove to the original Kwik Fit in West Croydon, where there were at least 3 men working on cars there. Again, a member of staff at this branch said the work should have been done in South Croydon and there was no chance of getting the work done there today.
    Stay away from Kwik Fit - go to your local garage. You might get a better service from there who actually know what they are doing and they get it right nearly every time.
    Otherwise do the work yourself - don't worry about not having the knowledge to do it yourself (just refer to a Haynes Manual).