Nigel O'Hara - Reviews - www.nigelohara.com

★★★★☆
4.0 / 5
1080
75.5% of users recommend this
  • Quality of website

  • Value For Money

  • Customer Service

Description (provided by business)

Established since 1985, Nigel O'Hara offers customers an online shopping experience that includes some of the worlds most sought-after brands. Our bespoke Online Department Store showcases technology items ranging from Laptops to wearable tech from brands such as Acer, Apple, Garmin and Fitbit. The Style and Living department offers products at the forefront of fashion from the likes of Fiorelli and Jane Shilton, whereas our Fragrance department offers luxurious scents from brands such as Dior and Chanel. You will also be able to find that perfect gift, as our Gifts Department offers a wide array of prestigious brands from Disney Collectibles to finely crafted pens from Cross and Parker. Online, you will find our Watch Department, which showcases some of the most recognised names in watch-making such as Bulova, Citizen, U-Boat and Victorinox. Why not take a look at the latest seasonal stock that has just arrived?

Summary

Note from Review Centre:

Review Centre understands that Nigel O'Hara have requested positive reviews from its Facebook followers for the chance to win a watch. As an independent and unbiased consumer review site soliciting of positive reviews goes against everything we are striving for, and so we feel it only right to share this information. 



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Latest Reviews

★☆☆☆☆

“Do NOT Do Business With Nigel O'Hara”

Written on: 26/07/2015 by 308Dickinson (1 review written)

Long before I had the good sense to search for reviews of this company, I made an order for some steamer-pans, because they were cheaper than many other providers. THAT was a big MISTAKE. They took my money - and then failed to deliver the goods. Every time I complained, they assured me they would be delivered. But after 3 such complaints and 3 assurances, and STILL with no goods, I asked for a refund. The same process then occurred ... lots of promises that the refund would be made, but it… Read Full Review

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★☆☆☆☆

“TO GOOD TO BE TRUE”

Written on: 24/07/2015 by bradleylogan (1 review written)

Ordered a watch from this company on the 1st July estimated delivery was 11 day, 21 day later still no watch the company a joke, will never use again and seems to be some Patten that there taking peoples money and not delivering the goods. Should be reported to the trading standards. Good pricing but I would personally stay away and pay the Extra money and get it delivered 2 to 3 working day be a proper company. Now getting a refund lucky I paid through paypal which I have started a dispute… Read Full Review

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★☆☆☆☆

“I am the same as many of the others here, I gave them...”

Written on: 24/07/2015 by Quincyf376 (1 review written)

I am the same as many of the others here, I gave them the benefit of the doubt but the item I ordered was funnily enough subject to a ‘pricing error’ and didn’t arrive after 1 month, countless phone calls and support tickets. Still waiting for my money back… Read Full Review

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★☆☆☆☆

“diabolical avoid dont expect goods to arrive”

Written on: 16/07/2015 by johnkayrose (1 review written)

ordered TV [order number 148243] on 8th June payment taken same day I was advised by phone not in stock and no longer produced but they would supply the replacement model at the same price. on 13th June email received confirming TV would be drop shipped by private courier delivery expectation the same as agreed on phone 15th in time for my wife's birthday it did not arrive 3 enquires received no response until 18th June to advise delivery will be 15th to the 29th june19th June they advised… Read Full Review

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★☆☆☆☆

“worst service ever!”

Written on: 15/07/2015 by AniyaCarroll189 (1 review written)

Dont know what there playing at with peoples money!!! I ordered a Hugo Boss watch in the sale £160 + @beginning of april ,took payment straight away & still i havent received it in july , my order dissapeared from my nigelohara account so no way to trace it! . They reply to my emails but tell me theres still a delay & offered me a refund ...still waiting tbc… Read Full Review

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★☆☆☆☆

“Nigel O'Hara took £600 for a new TV on 31st May, and...”

Written on: 14/07/2015

Nigel O'Hara took £600 for a new TV on 31st May, and now, 14th July, they have not dispatched it - nor have they refunded our money, despite being told to do so last week. They do not reply to support tickets (and you cannot call them) and now have £600 of my money. Shoddy, unprofessional and downright crooked trading practices. The television is still being advertised as for sale on their site. We are raising this as a dispute with our card issuers, and with Trading Standards… Read Full Review

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★☆☆☆☆

“False prices to get hold of your money”

Written on: 11/07/2015 by Hollyo90 (1 review written)

This company advertise goods at low prices to entise you into buying. Then your purchase remains as 'processing' until finally after many days or you chase them up, you are told the item will cost more and this you either pay more than you would with their competitors or a refund will be authorised but do not expect your money back anytime soon. This company is a con!!!… Read Full Review

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★☆☆☆☆

“Not received order ”

Written on: 09/07/2015 by GaryWoodfine (1 review written)

Placed order 151276 , paid via PayPal and American express, on 03/07/15. Still not received item. Sent an email enquiring about my order no response. In reflection there appears no other way to contact this company other than through their phony support ticket system. Which doesn't get answered. After reading similar reviews here it appears I am not the only one! I will now be cancelling my payment with PayPal and also reporting to AMEX to cancel. Avoid this company. … Read Full Review

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★☆☆☆☆

“STEER CLEAR, DISGUSTING SERVICE”

Written on: 01/07/2015

Money taken from my account immediately then nothing for approx 6 weeks, no delivery date and not able to provide tracking info. Something not right here. Trading Standards need to be informed. WILL NEVER EVER USE THIS COMPANY AGAIN!!!… Read Full Review

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★☆☆☆☆

“These guys are BAD (and not in a good way)”

Written on: 24/06/2015 by cattopillar (1 review written)

Avoid this company at all costs! Worst company I have ever had the misfortune of dealing with.. Ordered several computer components; only one of which arrived. Ended up cancelling the other items as they were taking so long and requested a refund.. Sometime later received an e-mail advising the money would be in my account within the next 48 hours; it's now over a week later and still no sign of my refund! Have tried requests on the status of the refund on their 'Live Support System' but they… Read Full Review

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★☆☆☆☆

“Do not buy from this company”

Written on: 23/06/2015 by Isabela189 (1 review written)

I purchased an iron 5 weeks ago. I have emailed the company via the website 5 times. On 3 occaisons I got the same automated reply and once I recieved a personal reply. The last email was 11 days ago saying it would be less than a week to delivery. Still nothing has arrived. Not once have they offered to send an alternative or track or refund. They have never emailed to say this is an update. Its impossible to telephone the company. The service is disgusting. I am considering legal action now.I… Read Full Review

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★☆☆☆☆

“Do not buy from this company”

Written on: 17/06/2015 by Webster171 (1 review written)

Still not received my whole order. Been waiting for 6 weeks. Useless customer service. Do not buy from this company!! Oh and lots of spam mail too … Read Full Review

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★☆☆☆☆

“Rubbish company worse customer service ”

Written on: 17/06/2015 by 251Berry (1 review written)

Ref: Sales Order 149104 - order placed, no updates, no response to contact. I've asked 4 times in the past 72 hours for a tracking reference as supposedly my order is dispatched, but untrackable as no tracking details given. Both phone numbers are not answered by anyone. … Read Full Review

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★☆☆☆☆

“Selling stock which they don't have yet taking your...”

Written on: 09/06/2015 by Saizzyd (1 review written)

Selling stock which they don't have yet taking your money straight away, sending very few emails with updates and then after 4 weeks still no sign of items and we are talking nearly £100 which is a lot of money to our selves and no offer of refund. When refund requested I was then informed this would be passed to the finance team who would then see if my bank would accept the credit (REALLY) why would my bank not accept a refund ?.. Another fob off to keep our money… Read Full Review

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★☆☆☆☆

“BEWARE OF NIGEL O'HARA!”

Written on: 09/06/2015 by cosmos53 (1 review written)

I placed 5 orders (totaling nearly £1900) on the 07/05/2015 (I had to do 5 separate orders as their system won't let you put more than 1 discounted item in the basket using their "found it cheaper" option). After much nagging (because my orders were just showing as "processing" for ages) I finally received 3 of the 5 items I ordered after nearly 2 weeks! The other 2 items (value of over £850) were still "processing", I complained about this and to their credit got a polite email & phone call… Read Full Review

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★☆☆☆☆

“Absolutely Disgusting Service!”

Written on: 08/06/2015 by Amir203 (1 review written)

AVOID AVOID AVOID! Nigel o'hara do not keep ANY items in stock at all! Meaning that when you order, you have to wait for Nigel to order the product from this supplier, then you have to wait on it arriving to Nigel. Then you have to wait for it to be posted to you (if it ever is). After sales service is non-existent, no response to my 20 (YES TWENTY) emails over the past 2 months. I am now seeking legal action against Nigel O'Hara. AVOID at all costs!!!!!… Read Full Review

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★☆☆☆☆

“Shockingly poor service”

Written on: 02/06/2015 by PaisleyGill (1 review written)

Placed an order for a few items and no response from customer services after having waited for 3 weeks - only to be told that the items are still not in stock. Now I have been battling with the finance department to get them to issue me with a refund for goods that have not even been delivered to me! STAY AWAY !!… Read Full Review

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★☆☆☆☆

“Shockingly bad company...please don't use!!!!”

Written on: 02/06/2015

I'm sad to say I wish I had followed the many many other very unhappy customers' advice and not used this company. My appalling experience followed the same script as many others. You purchase a reasonably priced item and surprise surprise it's not available. When u question the eta you get told it will be available in few days, when pushed this then becomes next week, then in two weeks and then they blame the supplier stating they can't provide a date. I've been let down and very embarrassed… Read Full Review

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★☆☆☆☆

“Awful company”

Written on: 01/06/2015 by Olson329 (1 review written)

I ordered an iron and expected delivery within the week. You are unable to telephone them with customer queries. I sent a support ticket and I asked for someone to speak to about my order and they 'closed' the ticket. I have paid them and am out of pocked without a refund. All i wanted to know was when they were going to delivery my order. They are still advertising the product for delivery within the week. i will be contacting trading standards. Do not use this company, look at other… Read Full Review

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★☆☆☆☆

“NEVER USE THIS COMPANY !!!!!!!!!!!!”

Written on: 21/05/2015 by noto19 (1 review written)

I ordered an ornament for my wife which was confirmed by text.Money was taken but item was never received.Tried to phone,automated which cuts off.Numerous emails,ignored.Posted letter by recorded delivery asking for a response by today.Surprise surprise no reply.I have worked with the public and try to be helpful.This is without doubt the worst company i have EVER had the misfortune of TRYING to use.My bank got my money back as they were as exasperated as me when they tried to contact the… Read Full Review

By Nigeloharacom

Written on: 26/05/2015

Thank you for your feedback,

I am sorry to read that you had some difficulty in shopping with us.

Unfortunately as no order ID was provided, I can not verify the existence of your order or investigate the issues that you appear to have experienced.

If you wish to discuss this matter further, please contact us via our support system through the 'Contact Customer Services' tab:



Kind regards

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