Nigel O'Hara - Reviews - www.nigelohara.com

★★★★☆
3.9 / 5
1088
75% of users recommend this
  • Quality of website

  • Value For Money

  • Customer Service

Description (provided by business)

Established since 1985, Nigel O'Hara offers customers an online shopping experience that includes some of the worlds most sought-after brands. Our bespoke Online Department Store showcases technology items ranging from Laptops to wearable tech from brands such as Acer, Apple, Garmin and Fitbit. The Style and Living department offers products at the forefront of fashion from the likes of Fiorelli and Jane Shilton, whereas our Fragrance department offers luxurious scents from brands such as Dior and Chanel. You will also be able to find that perfect gift, as our Gifts Department offers a wide array of prestigious brands from Disney Collectibles to finely crafted pens from Cross and Parker. Online, you will find our Watch Department, which showcases some of the most recognised names in watch-making such as Bulova, Citizen, U-Boat and Victorinox. Why not take a look at the latest seasonal stock that has just arrived?

Summary

Note from Review Centre:

Review Centre understands that Nigel O'Hara have requested positive reviews from its Facebook followers for the chance to win a watch. As an independent and unbiased consumer review site soliciting of positive reviews goes against everything we are striving for, and so we feel it only right to share this information. 



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Latest Reviews

★☆☆☆☆

“Awful retailer, don't waste your time and money”

Written on: 26/08/2015 by LTrunnor (1 review written)

Awful retailer, took 3 days, after we paid, to come back and say that item was not available. Why selling items not available? Why taking so long to inform a customer that item wasn't available? And I literally just checked, WHY DO YOU STILL HAVE THE ITEM AS AVAILABLE ON YOUR WEBSITE? Don't waste your time! It's now been 14 days and NO REFUND! Don't waste your time!… Read Full Review

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★☆☆☆☆

“A corrupt schemeing company!”

Written on: 26/08/2015 by McQueenbr394 (1 review written)

Some of the worst "customer service" ever received, when you actually manage to connect to an operator. Products are poor (I've heard), and that's IF they arrive as on many occasions they don't. Your money is held on by the company for a long time before you actually manage to get a refund. According to other customers this is so they can make money off the interest and other business use... Basically... JUST DON'T!!!… Read Full Review

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★☆☆☆☆

“Something fishy”

Written on: 21/08/2015 by McGregor338 (1 review written)

I was going to buy a Citizen Radio Controlled watch from this company . They had one only in stock and the price was much better than elsewhere. Luckily I checked the reviews before ordering and they were not good. So, to be on the safe side I sent an e mail explaining that I wanted to buy the watch but would like to see the item first so asked if they could confirm that the item was in stock and that it was ok to call in. A week later no reply but the they still have one only in stock. Very… Read Full Review

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★☆☆☆☆

“Horrible experience”

Written on: 20/08/2015 by JerimiahMcKee (1 review written)

I chose nigel ohara because of the cheap watch prices, i paid for a watch over 2 months ago and still have not received it. They kept telling me that there was a supplier issue etc etc i messaged them on a weekly basis to no prevail. I thought their communication was terrible as i had to keep chasing it up myself. Surely they should be looking after their customers and sorting my watch out? I have also now gave in and requested a refund which i have waited over 3 days to hear back. I would… Read Full Review

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★☆☆☆☆

“Do NOT use this company!”

Written on: 19/08/2015 by Wesleyt271 (1 review written)

Under no circumstances should anyone use this company. I have NEVER dealt with a more inept retailer in all my life. In early May I ordered and paid for a protective case for my iPhone 6. After it hadn't arrived some four weeks after placing the order I emailed (no contact phone number exists as far as I could work out) them to ascertain its whereabouts. They informed me eventually that they were waiting for stock and that my order had been prioritised. Another two weeks passed and as it had… Read Full Review

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★☆☆☆☆

“I've waited 8 days for my item which I ordered, a...”

Written on: 14/08/2015 by peterferns (1 review written)

I've waited 8 days for my item which I ordered, a Computer monitor, says it's been 'dispatched' 7 days ago and I've received no tracking number or anything... Terrible service and no number to contact them on. The website looks very professional but that is all I can say that is positive about them… Read Full Review

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★☆☆☆☆

“TERRIBLE, TAKE YOUR MONEY”

Written on: 05/08/2015 by AmirahMcElroy423 (1 review written)

Terrible service have no contact email and forwarded to there site ,no confirmation about the product ordered, took my money then 32 days later say they will refund me if i get a refund or any confirmation about the order at all… Read Full Review

Iammugnot's Comment

Written on: 11/08/2015

I read your review of Nigel O'hara !
And we are not alone in being duped!

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★☆☆☆☆

“Pathetic”

Written on: 31/07/2015

1-07-2015 Ordered Computer Monitor. 10-07-2015 received email stating order could not be completed due to pricing error and that I could either pay an extra £48 to complete order or have a refund. 11-07-2015 I requested a refund since it would be cheaper elsewhere rather than Pay the extra money. 30-07-2015 still awaiting refund.Really cannot recommend this company since I have wasted one whole month trying to buy one of their products… Read Full Review

Stmartins34's Comment

Written on: 12/08/2015

Me too
they have taken my money and despite sending E mails via their web page there has been no reply. I tried to ring them and was offered another number. I rang that and was told to "use the web page to answer all enquiries" and the line went dead.
Diabolical service and am going into dispute with my card holder to get my cash back

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★☆☆☆☆

“Do NOT Do Business With Nigel O'Hara”

Written on: 26/07/2015 by 308Dickinson (1 review written)

Long before I had the good sense to search for reviews of this company, I made an order for some steamer-pans, because they were cheaper than many other providers. THAT was a big MISTAKE. They took my money - and then failed to deliver the goods. Every time I complained, they assured me they would be delivered. But after 3 such complaints and 3 assurances, and STILL with no goods, I asked for a refund. The same process then occurred ... lots of promises that the refund would be made, but it… Read Full Review

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★☆☆☆☆

“TO GOOD TO BE TRUE”

Written on: 24/07/2015 by bradleylogan (1 review written)

Ordered a watch from this company on the 1st July estimated delivery was 11 day, 21 day later still no watch the company a joke, will never use again and seems to be some Patten that there taking peoples money and not delivering the goods. Should be reported to the trading standards. Good pricing but I would personally stay away and pay the Extra money and get it delivered 2 to 3 working day be a proper company. Now getting a refund lucky I paid through paypal which I have started a dispute… Read Full Review

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★☆☆☆☆

“I am the same as many of the others here, I gave them...”

Written on: 24/07/2015 by Quincyf376 (1 review written)

I am the same as many of the others here, I gave them the benefit of the doubt but the item I ordered was funnily enough subject to a ‘pricing error’ and didn’t arrive after 1 month, countless phone calls and support tickets. Still waiting for my money back… Read Full Review

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★☆☆☆☆

“diabolical avoid dont expect goods to arrive”

Written on: 16/07/2015 by johnkayrose (1 review written)

ordered TV [order number 148243] on 8th June payment taken same day I was advised by phone not in stock and no longer produced but they would supply the replacement model at the same price. on 13th June email received confirming TV would be drop shipped by private courier delivery expectation the same as agreed on phone 15th in time for my wife's birthday it did not arrive 3 enquires received no response until 18th June to advise delivery will be 15th to the 29th june19th June they advised… Read Full Review

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★☆☆☆☆

“worst service ever!”

Written on: 15/07/2015 by AniyaCarroll189 (1 review written)

Dont know what there playing at with peoples money!!! I ordered a Hugo Boss watch in the sale £160 + @beginning of april ,took payment straight away & still i havent received it in july , my order dissapeared from my nigelohara account so no way to trace it! . They reply to my emails but tell me theres still a delay & offered me a refund ...still waiting tbc… Read Full Review

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★☆☆☆☆

“Nigel O'Hara took £600 for a new TV on 31st May, and...”

Written on: 14/07/2015

Nigel O'Hara took £600 for a new TV on 31st May, and now, 14th July, they have not dispatched it - nor have they refunded our money, despite being told to do so last week. They do not reply to support tickets (and you cannot call them) and now have £600 of my money. Shoddy, unprofessional and downright crooked trading practices. The television is still being advertised as for sale on their site. We are raising this as a dispute with our card issuers, and with Trading Standards… Read Full Review

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★☆☆☆☆

“False prices to get hold of your money”

Written on: 11/07/2015 by Hollyo90 (1 review written)

This company advertise goods at low prices to entise you into buying. Then your purchase remains as 'processing' until finally after many days or you chase them up, you are told the item will cost more and this you either pay more than you would with their competitors or a refund will be authorised but do not expect your money back anytime soon. This company is a con!!!… Read Full Review

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★☆☆☆☆

“Not received order ”

Written on: 09/07/2015 by GaryWoodfine (1 review written)

Placed order 151276 , paid via PayPal and American express, on 03/07/15. Still not received item. Sent an email enquiring about my order no response. In reflection there appears no other way to contact this company other than through their phony support ticket system. Which doesn't get answered. After reading similar reviews here it appears I am not the only one! I will now be cancelling my payment with PayPal and also reporting to AMEX to cancel. Avoid this company. … Read Full Review

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★☆☆☆☆

“STEER CLEAR, DISGUSTING SERVICE”

Written on: 01/07/2015

Money taken from my account immediately then nothing for approx 6 weeks, no delivery date and not able to provide tracking info. Something not right here. Trading Standards need to be informed. WILL NEVER EVER USE THIS COMPANY AGAIN!!!… Read Full Review

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★☆☆☆☆

“These guys are BAD (and not in a good way)”

Written on: 24/06/2015 by cattopillar (1 review written)

Avoid this company at all costs! Worst company I have ever had the misfortune of dealing with.. Ordered several computer components; only one of which arrived. Ended up cancelling the other items as they were taking so long and requested a refund.. Sometime later received an e-mail advising the money would be in my account within the next 48 hours; it's now over a week later and still no sign of my refund! Have tried requests on the status of the refund on their 'Live Support System' but they… Read Full Review

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★☆☆☆☆

“Do not buy from this company”

Written on: 23/06/2015 by Isabela189 (1 review written)

I purchased an iron 5 weeks ago. I have emailed the company via the website 5 times. On 3 occaisons I got the same automated reply and once I recieved a personal reply. The last email was 11 days ago saying it would be less than a week to delivery. Still nothing has arrived. Not once have they offered to send an alternative or track or refund. They have never emailed to say this is an update. Its impossible to telephone the company. The service is disgusting. I am considering legal action now.I… Read Full Review

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★☆☆☆☆

“Do not buy from this company”

Written on: 17/06/2015 by Webster171 (1 review written)

Still not received my whole order. Been waiting for 6 weeks. Useless customer service. Do not buy from this company!! Oh and lots of spam mail too … Read Full Review

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