Guia de Isora, Gran Melia Palacio de Isora Reviews

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★★★☆☆
3 / 5
From 2 reviews
50% of users recommend this
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Guia de Isora, Gran Melia Palacio de Isora

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Latest Reviews

★☆☆☆☆

“most definately NOT a 5* hotel or experience”

Written on: 24/01/2014

the very worst holiday i have EVER gone on in over 40 years of travelling - i have emailled Thomson to tell them of this (read Trip Advisor now as everyone is saying the same) and Thomson have told me - tough! no rep to meet you at the airport (5* rating service?), a bashed up old bus that dropped us off and then a long wait at reception. no room for us for 2 hours so went back and was then told international check in time is 4pm - yet other customers had their rooms! first room pure filth -… Read Full Review

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★★★★★

“Reluctant review”

Written on: 31/01/2013 by Vbanddjb (1 review written)

We would like to say that the hotel had terrible service, poor quality rooms, noisy, dirty and not to be recommended for anyone. The reason for this is that we want to keep the hotel a secret so we can enjoy the excellent service, high quality rooms and peaceful pampering for ourselves only. It was a wonderful experience and we will be back for sure. The highlights of the holiday were a nightly jacuzzi on our balcony, prepared for us by our butler, the aromatherapy massage in the Spa and the… Read Full Review

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Wendyblack's Response to Vbanddjb's Review

Written on: 11/06/2013

My family also stayed in this hotel in our vacation last few weeks, not only the services were great but also the food is perfect. One of kind!

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Blingiton's Response to Vbanddjb's Review

Written on: 24/01/2014

5* feedback? read my comments - i thought it was less than 1* - thomson have taken over 2 months to reply to my email and basically said it's a good hotel - i've told them to stop reading their own reviews and actually go to this abysmal hotel!

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