Footasylum Reviews

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★★★☆☆
2.5 / 5
From 6 reviews
50% of users recommend this
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  • Quality of service

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  • Value For Money

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Latest Reviews

★☆☆☆☆

“REFUNDS TAKE AN ETERNITY TO PROCESS”

Written on: 03/07/2014 by Santiago487 (1 review written)

Returned items received and waited 9 days for a refund, the trainers were received back in 2 days, signed for etc by Footasylum but not refunded. I had to call 3 times to query this, was told it takes up to 30 days (why) and then told it takes up to 14 days. Ridiculous. Office processes returns as soon as received. Never buying from them again… Read Full Review

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★☆☆☆☆

“Waste of time when needed!”

Written on: 27/06/2014 by SantiagoDixon (1 review written)

I placed an order on Friday (20/06/14) for 2 x Pairs of trainers, a jacket and a t-shirt (Total £231.25). All went well, I requested the fastest delivery possible as I was going away for a few weeks and the clothes were required for the following saturday (28/06/14). I was informed via the 1st confirmation email that I would receive up to 6 further emails tracking it along the way. 1 Week later, still no email and still no confirmation of despatch. After patiently waiting and checking all… Read Full Review

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★☆☆☆☆

“Refund and replacement refusal”

Written on: 21/05/2014 by Quentin378 (1 review written)

I purchased a pair of trainers at a good price, but after a month there was a problem with the heel on the right shoe and it started creaking/slipping. I got a friend to try the shoes on and he confirmed that there was a noticeable problem, so I sent the shoes back to get a refund or replacement. They said they do not do replacements, so I purchased a pair of the same trainers before they went out of stock. I got an email a few days later saying that there was an error on the site and the… Read Full Review

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★★☆☆☆

“Converse trainers are expected to show signs of wear &...”

Written on: 09/07/2012 by Vieuwpoint (1 review written)

Purchased a pair of navy converses from footasylum, I wore these shoes for 5hrs and the All Star motif on the back of one of the shoes had nearly disappeared , I removed the shoes and rubbed my thumb over the remaining writing and it was just rubbing off onto my skin!. I returned the shoes to the store for a replacement, while I was there I actually wiped off what was left of the All Star writing with my thumb I front of the supervisor , he told me that this was not a fault and was to be… Read Full Review

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★★★★★

“Magnificent !”

Written on: 20/05/2012

Great service, no problems whatsoever I ordered two items, came within two working days, they notify and email you when your order has been dispatched, perfectly packaged with a free delivery as my order was over £50, to top it all off you get a free stringy bag aswell :)Will definetly buy online there again… Read Full Review

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★★★★★

“I wanted some Onitsuka tiger trainers that I has seen...”

Written on: 21/04/2009

I wanted some Onitsuka tiger trainers that I has seen in a mag. footasylum were the only place i could find the ones i wanted. plus the price werent bad either. happy days… Read Full Review

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