PetPals Pet Insurance Reviews

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2.5 stars
Average rating for this product is: 2.5 out of 5

From 0 ratings and 3 reviews

Thumb down 33% of users recommend this product

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Average Ratings for PetPals Pet Insurance

  • Customer service3.8 stars
  • Value for Money2 stars
  • Overall rating2.5 stars

3 Reviews For PetPals Pet Insurance

  • Guest 11th Sep 2009

    Reviewer rating: 2 stars


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    PetPals Pet Insurance costs a fortune - sold on idea that the insurance never runs out if the dog get long term illness- I have paid 600 per year for a lasho Apso for 6 years and 100 excess.... silly woman - everyone else i know pays 11 per month I pay 52.26 __madness finally sorting it out... A mad rip off...

  • Guest 20th Jan 2009

    Reviewer rating: 1 stars


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    PetPals Pet Insurance. Quick to pay claims. Polite staff. I have always highly recommended this company until recently!!! They have now had a change of underwriters and my monthly premium has gone from £50 odd per month with a £50 excess to almost £90 with a £150 excess PLUS 30% of the over all bill!! Unfortunately it seems they know they have you over a barrel as my dog is 14yrs old. When I phoned them to ask about the huge increase they were very apologetic bu ...

  • paulinejr Rank: Lance Corporal 25th Nov 2008

    Reviewer rating: 4.5 stars


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    PetPals come highly recommended from me personally. I have 2 cats insured through them. I have claimed on each policy one time each and I have been reimbursed quickly, with no quibbles. You pay a % of the final claim, so the higher the claim, the more you pay, I guess this is common with most policies as it wouldn't be fair for someone who needs to claim for £thousands to pay the same as someone who is only claiming for £50. They also offer lifelong cover and their Super policy is ...