HSBC Business Reviews

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0.6 stars
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Average Ratings for HSBC Business

  • Customer service1 stars
  • Value for Money0.7 stars
  • Overall rating0.6 stars

9 Reviews For HSBC Business

  • Guest 27th Nov 2009

    Reviewer rating: 1 stars


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    After being with the bank for 6 years, never abusing our accounts, never going over our overdraft limit, we overpay on our HSBC loans, I can actually recommend that YOU DO NOT USE HSBC BUSINESS BANKING!!!! They don't care about customers, they just want to make money out of us, raising charges and charging outragous amounts to renew overdraft facilities. If you're reading this, we've just opened an account with the RBS, they are completely different, want to talk, want us to develop.

  • Guest 3rd Nov 2009

    Reviewer rating: 1 stars


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    Absolutely disgusted with HSBC Business. No help all! they want to do is charge and make money from you. Support is 0, they have ruined our business. Have been with them 2 years and always in credit. Now we are overdrawn due to opening a small retail outlet they don't want to know. The business managers are not even out of diapers and cant make any decisions. They should give up business banking

  • Guest 25th Sep 2009

    Reviewer rating: 1 stars


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    I have set up my account with HSBC business banking in July. They claimed thay they would review my status after 2 months of trading to see if they would issue me with a debit card. I walked in the branch today ask the business specialist regarding this matter. He suggest that I should switch bank if I require a debit card because they will not issued me a debit card untill I have traded for 6-12 months with them. So, i will kindly take his advice and implement it. Excellent services. I will do ...

  • Guest 29th Jul 2009

    Reviewer rating: 1 stars


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    After 25 years as a customer and 2 years as a business customer I am moving all my accounts from HSBC. They have little or no understanding of business, they do not listen to your needs and they are not prepared to works with you as a company in order to help you succeed .... !!

  • Guest 11th Jul 2009

    Reviewer rating: 0 stars


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    HSBC should not be allowed to offer buiness banking to small businesses. They just want to make their money and give you no support.

    At our local branch 80% of the staff are rude and they couldn't care that you are a customer....I even had one member of staff argue with me that Jersey was not part of the UK!!!

  • Guest 4th Jun 2009

    Reviewer rating: 0.5 stars


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    After 20 years with HSBC I am moving all accounts -they only want to make money out of you, but don't provide a helpful service, ignore letters very hard to speak to a real person.

  • bizzylizzy999 Rank: Lance Corporal 22nd May 2009

    Reviewer rating: 0 stars


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    I agree completely with the previous review on HSBC Business, similar situation too. The only difference is, we have been with them 21 years with our personal account, and 8 years with our business account. Shame on HSBC. Going to find another bank too.

  • SGreen 4th Feb 2009

    Reviewer rating: 0.5 stars


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    HSBC Business branch staff friendly and helpful. It seems as if departments don't talk to each other. There appears to be a lack of understanding of business operation and needs. Told one thing by one person and something totally different by another. Very poor service. Treated very much as a number, not a business. Despite the information I gave to them about the business transferring from sole trader to limited company - the winding down of the old and the start of the new - they still s ...

  • swithin Rank: Lance Corporal 24th Nov 2008

    Reviewer rating: 0.5 stars


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    As i'm writing this review I am looking at other busienss accounts and personal accounts. In the last 5 days HSBC have shown their utter contempt for me as a personal and business customer, especially in these most difficult of times. I am now in the process of closing down all international accounts with the bank and will never use them or recommend them again.