Written on: 17/08/2012 by michaelbegg (1 review written)
The Dukeshill's delivery courier in highland Scotland has an interesting pitch; you are 'phoned and told that the van driver is 'under pressure' and could you drive out to a nearer point - 'Is there anywhere I could meet you?' or: 'Is there anywhere I could leave it?' He does not take no for an answer, so you are intimidated into agreeing to his dropping off the goods at a location of his choice, before thinking about the sheer lunacy of this arrangement and phoning the supplier. ... (read more)
Written on: 03/02/2010 by Mrpom (2 reviews written)
I ordered a ham and a load of other stuff for Christmas. As always the quality was outstanding, and the lovely people in their Customer Service department were really helpful. Ham was great and sausages are to die for!!! best ive ever tasted.
Written on: 05/01/2010
Placed a large order of Christmas of two hams, three turkeys and salmon.
Today is the 5th of January and the hams and salmon still havent arrived, with no response from Dukeshill to our emails or phone messages. We managed to get through on the phone today and were told that it was the courier company's faul not theirs.
We received the Turkeys very late and had to purchase three more from elsewhere - They are refusing to refund us.
The service is incredibly rude and very dissapointing I... (read more)
Written on: 23/12/2009 by Chris Gorman (1 review written)
We bought over £200 worth of items from Dukeshill. It was delivered on 22/12/2009 for the Christmas/New Year Period. Some items were to be sent onto to friends & family. When we opened it the "Best by" dates were 26/12/2009. Not a very good point for a Company with a Royal Warrant. When we rang Dukeshill, their excuse was that the best by date had been written wrong. (and the band played believe it if ypou like. That's the last we'll buy from Dukeshill. (read more)
Written on: 25/12/2008
Dukeshill Fine Food - Small Witshire Ham was well cured and the instructions were easy to follow by someone not used to handling so much meat at one time. The ham fitted on one shelf in the frige and was useful and generous gift lasting throughout the Christmas period last year, looks set to do the same this year (2008).
The delivery is efficient and the food, apart from the Stilton, is a sample of country life that is worth while and in the case of a present most welcome. (read more)
As rated by real users
"Stay away " Read More
"PATHETIC & DISAPPOINTING" Read More
"Consistently high quality service" Read More
"Brilliant service" Read More
"Amazing as always :)" Read More