The Forge (Poachers Pocket) Gornal Reviews

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★★★☆☆
2.6 / 5
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  • Quality of service

  • Quality of food

  • Value For Money

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Latest Reviews

★★★☆☆

“disapointing very average”

Written on: 29/10/2014 by roymanager10 (1 review written)

took my elderdley aunt and my wife for lunch same old chicken breasts frozen chips poor fish tough steaks usual overpriced two for one menu does not need a chef on chicken to put sauce paid 10 pounds for plaice got breaded nothing no concessions for single diners… Read Full Review

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★★★☆☆

“No to Veggies”

Written on: 15/06/2014 by lfShaw354 (1 review written)

Having been to this pub on several occasions,Iv never had to write a damming review before,HOWEVER I have started to notice a sever lack of vegetarian/vegan options, till today, So I noted the "Veggi Sizzler" on the specials board, and opted for this, it stated a medley of vegetables on a skillet with tortillas chips and salad. Pretty decent I thought.. Till it came to the table, the skillet was placed ontop of two warm tortillas, and when I came to look at the "medley" of vegetables that had… Read Full Review

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★★★☆☆

“PLASTIC IN FOOD ”

Written on: 10/04/2014 by brrwsdv (1 review written)

I GAVE THE WAITRESS A PEICE OF PLASTIC FROM MY MOUTH THAT I WAS CHEWING ON AND GOT OFFERED A PINT TO SWILL IT DOWN WHAT A JOKE. NO APOLOGY FROM ANY MEMBER OF STAFF OR CHEF. i USE THIS PLACE EVERY WEEK AND THERE FOOD IS ALWAYS GOOD BUT THIS TIME I FELT LET DOWN AND NO ONE GIVE A MONKEY. WHOEVER WAS IN CHARGE THIS NIGHT NEEDS TRAINING,SOON… Read Full Review

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Lowey's Response to brrwsdv's Review

Written on: 19/04/2014

Hello Could you make us aware on when you visited us here at The Forge as we do take things like plastic found in food very seriously and we can then investigate as I have no record of this so if you would like to contact me we can look into this further. My name is Sarah

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★★★★☆

“quality, service, friendliness,”

Written on: 27/12/2013 by johngoode (1 review written)

We have been to the Forge seversl times for meal,s and always take friends with us,the food is always good,staff are friendly,and the 2 for 1 is a very good deal,i would have no hesitation in recomending the forge,well done… Read Full Review

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★☆☆☆☆

“Booked a table for 16 as a celebration for a family...”

Written on: 08/09/2013 by jamiewood (1 review written)

Booked a table for 16 as a celebration for a family birthday. Was told we could have 4 separate tables, which we were ok with (not thrilled but understandably a large booking). Arrived at 1:15 and waited 20 minutes for an order to be taken. 2 people ordered starters, which arrived in 15 minutes. 45 minutes later our meals started arriving. The food is nothing special and the table staff seemed utterly terrified. After finishing our meal, we then waited another 15 minutes to order dessert.The… Read Full Review

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Lowey's Response to jamiewood's Review

Written on: 22/09/2013

I feel that this is not all correct as seen on CCTV you did arrive at 1.30 and food was taken at 1.38. we follow etiquette on people ordering starters and we were told that all of you wanted to eat together so that is what we did. and that is why the remainder of you waited for your mains Customer service may have been bad to you but also do you get shouted at at your job and if so would you have the right attitude back. I feel that all the facts above are not all correct and the waiter was terrified at the time by you and all the shouting that you did here. We all do our job to the best of or ability and will apologise to anyone who has a bad experience but we also will not accept rude, aggressive customers either.

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Jamiewood's reply to Lowey's Comment

Written on: 22/09/2013

Thank you for the timely response. I do indeed get shouted at in my job, however i do not shout back as i am a professional manager and i think that a bad attitude helps no one or the situation. I think if the waiter was terrified, perhaps he should have mentioned it to his line manager and asked someone else to cover the tables. My grandma was quite upset at the bad atmosphere and no, she didn't shout but she was intimidated by the aggressive attitude shown

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★★☆☆☆

“2 for 1 forget it”

Written on: 16/08/2013 by derekl1 (1 review written)

concentrate more on quality rather than quantity, good setting for pub but pleasing nobody food wise, would not use again until customer satisfaction improved… Read Full Review

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Lowey's Response to derekl1's Review

Written on: 24/09/2013

In what way could it be improved

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★★★★☆

“fantastic value for money. ”

Written on: 01/08/2013 by PROSS79 (1 review written)

We are regulars at The Forge. The staff are always friendly and they always make a fuss of my 1 year old daughter. I always have something different to eat and have never been disappointed with the quality and value for money… Read Full Review

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Lowey's Response to PROSS79's Review

Written on: 24/09/2013

Thankyou for your kind words

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★★★★☆

“better than i was expecting”

Written on: 10/06/2013

The owner of the place i work took the girls and their partners out for a meal tonight. I had never been to the Forge before and looked at the reviews here to find out what others thought. Most of the reviews were quite damming and the first 4 i read were advising people to give the place a wide birth. But i can honestly say that the meal we had was perfect and the service too was first rate. I think that some people want to complain about something or anything all the time. Well done The Forge… Read Full Review

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Lowey's Comment

Written on: 24/09/2013

Thankyou for your lovely feedback

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★☆☆☆☆

“How to save £200”

Written on: 24/02/2013

Having been invited to a Birthday celebration along with 17 other guests it was found upon arrival that seating 18 people together was impossible. This could only be managed by one table of 10 and two tables of 4. None of this was explained when a visit was made to book the meal ! Much consternation ensued but it was decided that no other choice was possible at the time,this situation was soon resolved when the child menu had virtually no choice and the main menu was also limited due it's… Read Full Review

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★☆☆☆☆

“Sunday lunch”

Written on: 16/02/2013

Service was not too bad, however the food was very disappointing when asked if the meal was OK we made our comments on the food being not up to our expectations and the waitress said she would pass on to the manageress, which did not happen until we made further comments on receipt of the bill and then after some debate agreed on a 20% discount but it was not the discount we were after just a nice meal in a friendly atmosphere which we missed out on and so will not return there again and will… Read Full Review

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★☆☆☆☆

“Xmas dinner at the Forge”

Written on: 25/12/2012

Just had Xmas dinner at the Forge Terrible Service, took nearly 3 hours to serve us. Starters not too bad but main meal was awful. Hard vegetables, no flavour, hardly any gravy. Pudding ok. We didn't bother with coffees, didn't want to wait any longer! Waitresses not very friendly… Read Full Review

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Lowey's Comment

Written on: 28/01/2013

Hello I would like to know who you were on the day, Everyone was given three hours at there table on Xmas day, unfortunately we had people on the first sitting arriving late so it threw the 3.00pm sitting out. My waitresses are always friendly so not sure what happened there, if you had only asked we would have brought more gravy as that was being sent out in gravy boats as everyone's taste is different so if you wanted more you only had to ask. The veg was how we have to cook when it is being help so may of been not to your liking. If you would like to contact Sarah the manager she would be happy to resolve this situation on 01384 457359

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★★★★★

“Pleased with everything!”

Written on: 07/10/2012

After having a great meal at The Forge for my daughter's 18th birthday she wanted to go back again for her 21st birthday meal. 15 family members went and I have to say not one of us had a bad meal. Service was excellent - timing inbetween courses was great. Even though it was saturday night and very busy, the staff were always available if we needed anything. Thanks again for a lovely meal and a brilliant night - will definitely be returning… Read Full Review

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★★☆☆☆

“Rip off!!!”

Written on: 07/09/2012

Been here a few times before and never had a problem. Went for my Birthday and ordered two children's meals and two adults meals and a side order. Main meals came but half way through meal no side order! We told the waitress who apologised and we asked for it to be taken off the bill. The coleslaw was off too, but she said it was fine. After the meal and drinks were finished we were left sitting there being ignored (as the waitress could see we were waiting for the bill) for about 15 mins. In… Read Full Review

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★☆☆☆☆

“Worst Service Ever!”

Written on: 02/07/2012 by storm4 (1 review written)

Have used before and didn't have any complaints. Not sure what has happened, but yesterday we waited 2 hours for our food to arrive. Two of us ordered an item from the specials board, it took them over half an hour to come and tell us they didn't have that and could we order something else! We were a large group and did not expect them to get all our food orders out in one go, but as some of us had to leave earler we ordered first and got our meals after others in the party. When i enquired… Read Full Review

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Lowey's Response to storm4's Review

Written on: 07/10/2012

I am sorry to hear that unfortuinately the Managers were on holiday and the reflief manager had two main pieces of equipment down. It should have been explained as it was out of everyones control that day. If you would like to contact Sarah the manger she will gladly help rectify a bad experience into a good one. The number is 01384457359

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★☆☆☆☆

“AVOID AT ALL COSTS!!!!!”

Written on: 13/05/2012 by beckiebod94 (1 review written)

Me and my boyfriend had been to the forge on many occasions over the past 5 years and never really had a problem until 2 months ago. We decided to have an evening out and the forge seemed like a good choice. We arrived and the pub was cramped! It was a saturday night and so this was expected, we waited over an hour for food and put it down to how busy the pub was and let it go over our heads. A few weeks we decided to go visit the forge again for sunday lunch with my boyfriend's family. Again… Read Full Review

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★★★★☆

“new menu very good ”

Written on: 14/03/2012 by mariewilkes (1 review written)

had a very nice meal my husband had aztec pie my son had bbq ribs & chicken son in law had scampi & chips and my daughter & myself had fish&chips followed by icecream and a caramel snowflake all very nice for £35.85 the beer was good to which is always a bonus so well done my only regret is the cajan chicken as been taken off but hopefully it will be back in the winter. The fish is done in a light beer batter so its crisp & light the ribs are in a nice bbq sauce the only thing that could be… Read Full Review

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★★☆☆☆

“Poor Quality Foof”

Written on: 11/03/2012 by Daviddriver (1 review written)

I have just returned from visiting "The Forge" for the first time, I ordered drinks and were asked by the uniformed service staff of our requirements where we were immediately seated and told that the table is needed for a prebooking by 15:30. Now that is where the good service ends, we waited 55 mins for our meal, when it arrived it was almost as good as a "Netto" ready meal (sorry Netto) it was bland, tasteless it to be frank it was if they were from the freezer then microwaved. We decided on… Read Full Review

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★★★☆☆

“Good food but improved service needed”

Written on: 21/02/2012

Good selection on the menu and specials board but let down by a not very attentive service. If there are offers on a particular night watch these are noted on your bill and you are not charged full price. Food however was tasty and well cooked… Read Full Review

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★☆☆☆☆

“Waste of money ”

Written on: 05/08/2011 by Ljellis (1 review written)

Nice atmosphere but that was where nice ended ! We have been before on a few occasions recently and besides slow service food was passable . Tonight however it seemed to have deteriorated somewhat! The salad consisted of just lettuce ,we had to ask for a better selection and received a 1/4 of a tomato a thin slice of cucumber and a ring of onion! Dismal! All of the meals were sub-standard . We thought the pudding would pacify us but instead of a normal sized slice of cheesecake we received a… Read Full Review

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★★☆☆☆

“Ive been here a coouple of times and its very hit and...”

Written on: 03/01/2011

Ive been here a coouple of times and its very hit and miss! I usually go simply due to it being very local. Today was the worst experience ive had. We went to the bar to order as normal to be told there was no burgers! I then ordered my second choice which was the Moby dick! Described as a whale of a fish! We also ordered a Tex mex meal and fish goujons for starters. The fish goujons came. There were delicious but the side salad was mearly a couple of strands of lettuce. No tomatoe, cucumber or… Read Full Review

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