Advanced Internet Technologies www.aitcom.net Reviews
Latest Reviews
★☆☆☆☆
Written on: 30/09/2009
“AIT WEB SITE HOSTING IS not the best company for the...”
Visit www.aitcom.netAIT WEB SITE HOSTING IS not the best company for the money, or even stability. My websites are always down, and as I write this have been down for over 24 hours now. ...
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★★★★★
Written on: 24/02/2009
“I've been with AIT for over 10 years and have been...”
Visit www.aitcom.netI've been with AIT for over 10 years and have been very pleased. It's affordable and easy for a mid-level programmer to use. Advanced Internet Technologies provides a great service. Hardware and software issues happen all the time. Customers try to eMail vide files and the mail account files can get corrupted, but that happens to everyone. Granted AIT's billing process sucked for a while, but not for the past couple of years. Not really for newbies nor for people with no tech background. But that's...
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★☆☆☆☆
Written on: 13/07/2008
“My dedicated server was down more than 96 hours....”
Visit www.aitcom.netMy dedicated server was down more than 96 hours. emails, phone calls, etc etc multiple daily. Support is dismal at best. When i am able to get to support, which is rare, tehy say it will get done soon. 24hrs later, I am left calling them again for the exact same response. 26 hrs later, same thing. Over and Over and Over.......
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☆☆☆☆☆
Written on: 24/06/2008
“www.ait.com is worth staying away from. The price for...”
Visit www.aitcom.netwww.ait.com is worth staying away from. The price for hosting is attractive but I found you do get what you pay for. I pay very little for the services they host for me and in return I receive very little quality support from them. I have suffered outages in excess of 4 days, that's 96 hours. I have placed phone calls to the support center, placed on hold and then disconnected because their call volume was so great. The information that their technicians provide in resolving trouble tickets is very...
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★☆☆☆☆
Written on: 13/06/2008
“Just about everything. We had some major CGI problems...”
Visit www.aitcom.netJust about everything. We had some major CGI problems with our server and it took AIT forever to fix them. I felt they were slow and it been like walking on egg shells when I am dealing with them I feel. Therefore I do not recommend Advanced Internet Technologies...
Read full reviewIvanporter's response to Guest's Review
Written on: 21/06/2008
Wow,
<br/>
<br/>This is the consensus I'm getting from a lot of people about AIT. I'm getting ready to move to another host for reasons similar to yours. I assume you're no longer hosted by AIT... if so, did they give you any grief when you changed hosts? I've read many stories about how they continue billing, after the fact, and how they sometimes hijack web sites can you give me any feed back on this?
<br/>
<br/>Thanks,
<br/>
<br/>Ivan
★☆☆☆☆
Written on: 01/05/2008
“When the web hosting company can't get something as...”
Visit www.aitcom.netWhen the web hosting company can't get something as simple as email correct, a red flag should go up in my opinion. I personally have not been happy with the support I received of Advanced Internet Tech! downtime is constant for me as far as I am concerned, I have spent several hours on the phone with support to resolve basic issues. It is hard for me to say this because I believe AIT could be a web hosting company I am really happy with. But for now I do not recommend aitcom.net....
Read full reviewIvanporter's response to 363520_travish70's Review
Written on: 21/06/2008
Travish70,
<br/>
<br/>Are you still with AIT? If not, did they give you any grief when you left? I'm getting ready to jump ship myself, and I'm trying to cover my bases... I've heard that they don't play nice when you cut ties with them is this true?
<br/>
<br/>Ivan
☆☆☆☆☆
Written on: 22/04/2008
“Since 2006, my sites have been corrupted as far as I...”
Visit www.aitcom.netSince 2006, my sites have been corrupted as far as I am concerned, extensions disappear, cannot seem to login to CPanles or VPAnels in my experience, tickets as far as I am aware were closed with no resolution in my opinion, tit for tat ticket response, answers that have nothing to do with my problems as far as I am conerned, on and on and on and on. I finally got a call back and got told to let him know personally of any further problems. Within a month, same problems occurred in my experience....
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☆☆☆☆☆
Written on: 14/04/2008
“I have found the best way to get tech support from AIT...”
Visit www.aitcom.netI have found the best way to get tech support from AIT is to switch to another hosting company because reliable tech support at AIT is unhelpful as far as I am concerned. All they do is try to clear out a ticket as quick as they can with no follow through as far as I am concerned to check if problem is resolved. I constantly takes 4, 5 and 6 call to get even simple problems resolved in my experience and opinion therefore I do not recommend aitcom.net....
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★☆☆☆☆
Written on: 29/03/2008
“They are absolutely the worst I have personally...”
Visit www.aitcom.netThey are absolutely the worst I have personally experienced... In my opinion the customer services were too hard to get hold of, I was trying for 24hours as far as I am aware but had no luck. This is not good enough in my opinion as when I need help I expect it to be quick and easy, especially when a website is down. I would not recommend www.aitcom.net or use them again....
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☆☆☆☆☆
Written on: 23/01/2008
“Billing in my experience has been horrible, in my...”
Visit www.aitcom.netBilling in my experience has been horrible, in my opinion they cant keep my web servers running and they are a web hosting Company... Internet seer gave us a report of 98% Downtime in the month December. They still wanted us to pay and that is unacceptable we lost most of our Web Hosting Customers because of this. I do not recommend Advanced Internet Technologies....
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Showing 1 - 10 of 31 Reviews
☆☆☆☆☆
Written on: 01/01/2008
“Purchased a 2 year plan with 30 day "Risk Free"...”
Visit www.aitcom.netPurchased a 2 year plan with 30 day "Risk Free" guarantee. After 6 days of NO SUPPORT I cancelled the package. I was then told that to AIT "RISK FREE" does NOT mean refund. MY ADVICE IS TO STAY FAR AWAY FROM AIT....
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★☆☆☆☆
Written on: 28/08/2007
“The less you can rely on Advanced Internet...”
Visit www.aitcom.netThe less you can rely on Advanced Internet Technologies support the better off you'll be. But god help you if you need help from them, even something as pedestrian as isolating a server outage to the server or network. They are incredibly slow (perhaps overloaded?) When my server is down (which is very rarely) it takes them hours to days to do something about it. Lost at least 2 disk drives in 3 years (perhaps due to heat issues?). There are no backups...you're on your own. When it works its...
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★☆☆☆☆
Written on: 28/01/2007
“Speaking as a former tech support specialist with AIT,...”
Visit www.aitcom.netSpeaking as a former tech support specialist with AIT, I was impressed by the lack of apathy for the clients and lack of professionalism in the workplace. Albeit there are a few talented tech specialists there, but in general when they are good they don't stay there for long. First, the pay is not good, for which the owner boasts of profits but it is because of the low wages given to the reps. Second, the way the server equipment is cared for is lousy. The servers are placed on racks with very little...
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☆☆☆☆☆
Written on: 04/12/2006
“If you are not running any mission critical...”
Visit www.aitcom.netIf you are not running any mission critical applications and want good bandwidth, AIT Com might be affordable for you. They keep a good network but their support staff policy and procedures suck. They are ill-equipped to support anything other than shared hosting plans, making sales and charging your credit cards. Anything advanced, such as DNS, self-managed plans, email, or any other services will have to be entered into the ticket system and the waiting game will commence. Good luck if you should...
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☆☆☆☆☆
Written on: 08/06/2005
“If unreliability and poor customer service is what you...”
Visit www.aitcom.net
If unreliability and poor customer service is what you are looking for, Advanced Internet Technologies (www.aitcom.net) is the place to go!
In the last 3 months, our Windows site has been hijacked, there have been 2 different sets of virus infections. They did not have back ups available to resotr the infected files. ALL of thei back-ups were infected as well.
They have repeatedly made DNS errors that bring my site down and expect me to wait hours until the issue gets elevated...
☆☆☆☆☆
Written on: 06/04/2005
“If you enjoy being over billed. Advanced Internet...”
Visit www.aitcom.net
If you enjoy being over billed. Advanced Internet Technologies (www.aitcom.net) is for you.
If you enjoy having to look at your server space being eaten up my spam. AITCOM IS FOR YOU.
If you enjoy having to delete mispelled email or spam from your site every week. AITCOM IS FOR YOU.
If you enjoy losing sleep because how knows how much spam has been put on your servers account by their program. But you will have to pay the bill. AITCOM IS FOR YOU....
☆☆☆☆☆
Written on: 12/01/2005
“I have a dedicated server at AITCOM (Advanced Internet...”
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I have a dedicated server at AITCOM (Advanced Internet Technologies).
During 7 months I had no problem with my server but this week my server crashed.
Have no idea of the problem of my server because the technical support told me to pay $70 to look at it!
So I paid $70 but my server is still crashed and it has been more than 48 hours....
☆☆☆☆☆
Written on: 05/08/2004
“Tech Support at Aitcom.net have not fixed our...”
Visit www.aitcom.netTech Support at Aitcom.net have not fixed our problem...it's now 5 days!!! Yes that's 5 days. Our dedicated server is really slow with just 2 users connected. Obviously a networking problem. But could anyone at AIT fix it .... no way it has been 5 days already and still no fix. Their first response to us took over 9 hours, only to say that we are looking into this. Our other server in the UK is 3 to 5 times faster. This is a big con. We have even paid $69 dollars for pay per incident support. Thicking...
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☆☆☆☆☆
Written on: 27/07/2004
“At www.aitcom.net you get what you pay for. If you can...”
Visit www.aitcom.netAt www.aitcom.net you get what you pay for. If you can deal with unresponsive technical support (and trust me you will be dealing with tech support) and servers down for 4+ days, go for it. They are the service provider for you. Stay as far away from www.aitcom.net as possible....
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★★★★★
Written on: 21/05/2004
“Advanced Internet Technologues is a great provider who...”
Visit www.aitcom.netAdvanced Internet Technologues is a great provider who gives the best prices around. I've had no problems at all with AIT's service, except that service can be slow if you ask a question using the ticket system....
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Showing 11 - 20 of 31 Reviews
☆☆☆☆☆
Written on: 06/04/2004
“Advanced Internet Technologies - My account has...”
Visit www.aitcom.netAdvanced Internet Technologies - My account has finally been cancelled by AITCOM after several months of delays. The webhosting cancellation was requested in Jan and now in Apr it is finally done but of course they charged me from Jan to Apr and they refuse to admit it was their error. How's this for an excuse? If you change your sites to another provider and one of these sites is your email site...then forget ever getting email from them. Why, they have only internal mail. This is according to...
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☆☆☆☆☆
Written on: 06/03/2004
“Advanced Internet Technologies - My email had changed...”
Visit www.aitcom.netAdvanced Internet Technologies - My email had changed and I suddenly had a $200 charge which took several angry phone calls to resolve with these rude, greedy people who then cut the cord and did not even let me redirect traffic. STAY AWAY!!!!!...
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☆☆☆☆☆
Written on: 27/08/2003
“I have been with AIT since March and in that time, I...”
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I have been with AIT since March and in that time, I have had 136 tech tickets (it is August 27). At the moment, I have been unable to receive email directed to my domain for over 24 hours. Every time I call them, they tell me that it is in the cue, but nobody seems to be doing anything about it. My site goes down constantly and at least once a week I cannot log into my control console or modify my website because the server had locked users out and has to be reset.
For a while, Frontpage...
☆☆☆☆☆
Written on: 26/06/2003
“A CONTRACT YOU CAN DISTRUST: ”
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A CONTRACT YOU CAN DISTRUST:
In Jan 2001 they doubled their VH fees from $1.99 to $3.99 . This was announced indirectly two paged down in the Dec Newletter headed "Holiday greeting from AIT". It was not even clearly labeled as a price rise. Just a change of service , along with 10% more space etc.
THE BITE comes when you look at the contract. You, the customer, are responsible for checking changes in the spec. and pricing on their web site (EVERY MONTH in effect).
If you...
☆☆☆☆☆
Written on: 23/04/2003
“AIT took over 1 year to correct a billing error. They...”
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AIT took over 1 year to correct a billing error. They have cut off my account 4 times and it was their fault. I made AIT give me 1 free month for all the hell they put me through but in the process I lost 3 of my best customers to AIT. They went around me and AIT signed them right up. AIT people do not listen to reason. Your wrong and never right. It took me calling and talking to 9 people before this one girl found the mistake and it was AIT's fault.
Thank You Cheri Vise for finding this...
☆☆☆☆☆
Written on: 21/01/2003
“Constant billing errors. Not just once in a while,...”
Visit www.aitcom.netConstant billing errors. Not just once in a while, all the time! Hosting with them is not worth the hassle of having to fight with their billing department all the time over billing disputes. And how about their support department? Half the time you never get a straight answer to a problem, let alone a solution. Pathetic bunch. Don't believe me? see http://www.aitsucks.net....
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☆☆☆☆☆
Written on: 14/01/2003
“Their servers are antiquated rubbish, and they have...”
Visit www.aitcom.netTheir servers are antiquated rubbish, and they have monkeys for tech support! Just call them and you will see! Nobody answering the phone can speak English! The average SAT score at AIT is about 200! Dunces! Leadership starts poor at the top, and rolls downhill to the monkeys from the BIG APE at the top! Terrible leadership destroys employees with potential, and chases away loyal customers every day! Want the truth? Go to http//:aitsucks.net!...
Read full review71854_Hs.'s response to Tia Wait.'s Review
Written on: 10/02/2003
I work at AIT in Customer Service and I am not a monkey. My SAT score were well above 200. I am doing a job as best as I can. If you have a problem with AIT take it up with the officers of the company not the employees.
<br>
<br>-H
72155_Tia Wait.'s response to Tia Wait.'s Review
Written on: 11/02/2003
Hi H: In all fairness to you, I know that there are SOME decent employees at AIT with some real intellect and desire to help. However, I am sure you will agree that some of your cohorts are not too bright, OR they just have not been trained. I know the pay is NOT linked to performance there, and the officers there breathe down your neck and are oppressive, so its not the customer service folk fault like you, that customers have a generally poor experience. The leadership...or lack thereof, creates the poor work atmosphere
END RESULT: eventually, any good employees like you will get tired of the BS and poor treatment, and will go elsewhere for better pay and RESPECT...so the vicious cycle of new, untrained techs and customer sevice will begin anew...
AIT will continue their legacy of lies, deceptive contracts, and deceptive billing, and overall apathy until the head Ape leaves!
☆☆☆☆☆
Written on: 08/08/2002
“You do not even have to take just our words for it. ”
Visit www.aitcom.net
You do not even have to take just our words for it.
See the Better Business Bureau report for them.
http://www.carolina.bbb.org/commonreport.html?compid=11001845&national=Y
Check out other rating services.
http://www.webhostingratings.com/plans/AIT.html
Do searches on google.com
They will hold you hostage, screw up your credit card and then lose your sites. They are also on international blacklists for email spamming, so your emails may...
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☆☆☆☆☆
Written on: 03/08/2002
“Always down, miss charges, over-chages, terrible tech...”
Visit www.aitcom.netAlways down, miss charges, over-chages, terrible tech support....
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☆☆☆☆☆
Written on: 02/08/2002
“AIT stinks. They have been holding some of our...”
Visit www.aitcom.netAIT stinks. They have been holding some of our domains hostage for quite some time. They have unreliable tech support and have lost backups of our site. These guys were a big mistake for us. We have since moved a lot to Hostway.com....
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Showing 21 - 30 of 31 Reviews
★★★★★
Written on: 26/06/2002
“AIT is the greatest web hosting comapny out there”
Visit www.aitcom.netAIT is the greatest web hosting comapny out there...
Read full review31160_Tim.'s response to Gretta Smith.'s Review
Written on: 30/07/2002
What have you been smoking? AIT has ripped us off, given us the absolute worst service, and is now trying to make us pay for service AFTER we cancelled!
<br>
<br>AIT is a big rippoff, has lousy procedures (always seems to rust as time gos buy - thing keep breaking after they were fixed). This company needs to be put out of business.
31687_Unknown.'s response to Gretta Smith.'s Review
Written on: 03/08/2002
Oh my God you are on crack! Or you work for the company. No one likes AIT. I have NEVER come accross anyone who likes AIT.
C.'s response to Gretta Smith.'s Review
Written on: 12/08/2002
AIT is terrible. Their service and attitude stink. They will rip you off.
<br>
<br><P>Check with the Better Business Bureau
<br>http://www.carolina.bbb.org/commonreport.html?compid=11001845&national=Y</P>
<br>
<br><P>Check webhostratitngs
<br>http://www.webhostingratings.com/plans/AIT.html</P>
<br>
<br>Check with newsgroups etc.
<br>
<br>Do not be fooled by AIT's attempts at self-review. You can always spot them. Believe the rest of us. I did not for a long time and now they have shafted me.
<br>
<br><p>They are holding me to a long term contract even thought they no longer support the programs I contracted for, they are internationally blacklisted on many networks for spam so email service is sketchy, they doubled their prices and so on. </p>
<br>
<br><P>APPARENTLY CONTRACTS WORK ONLY ONE WAY WITH THEM. IF YOU SIGN UP, YOU ARE AUTOMATICALLY ON A CONTRACT. BE CAREFUL.</P>
<br>
<br>
<br><p>They will do whatever they want, even to your dedicated server and then tell you tough $%#$ for complaining about policy changes. Try and cancel and they will screw your credit. They screwed a couple time already, and that was when things were good.</P>
<br>
<br><p><B> Consider yourself warned</B></P>
<br>
33619_Les.'s response to Gretta Smith.'s Review
Written on: 18/08/2002
Don't give them a credit card number. They will retain the number on file and charge to it without your permission. Completely unethical!
Burt.'s response to Gretta Smith.'s Review
Written on: 27/01/2003
You must work for AIT. If you were really a customer, you would know what many others have already learned: that AIT are a bunch of crooks. I second the sentiment that they must be put out of business.
110958_Hapif Uker.'s response to Gretta Smith.'s Review
Written on: 26/06/2003
LIAR !
<br>
<br>Nobody would give AIT 10/10 for anything , even if they worked there and wanted to get promoted.
<br>
<br>I'll be brief , they are con merchants.
117443_Ghost.'s response to Gretta Smith.'s Review
Written on: 21/07/2003
My god, you poeple are like ninjas. You know there may actually be people out there that like AIT. I mean one little ole hosting company can't screw everybody.
<br>
<br>I swear AITSucks.com posts links and you folks descend upon it like the black plague of naysayers. Bloody sheep, get a life. Even I dislike the company but have more important things to do to hop on peoples back who like the company.
153455_Snowcat's response to Gretta Smith.'s Review
Written on: 28/04/2004
Very strange review especially since you don't give details
Exait's response to Gretta Smith.'s Review
Written on: 24/06/2004
Apparently ghost did not have a lot at stake.
<br>
<br>Those of us that lost a lot of money and had our reputations ruined by AIT do find the time to warn others. We only hope they heed the warning.
163806_Straydog's response to Gretta Smith.'s Review
Written on: 27/07/2004
I am not an employee and while I may not give AIT a 10 out of 10, I think there are a lot of people on review sites who have chips on their shoulders, thus why they write a review (happy folks don't take the time). While I have not had perfect service from AIT, I have dealt with a lot of the major competitors and I had a lot more problems with them over the years for me and/or my clients. I have been with AIT for almost six years - I wouldn't still be there if they were as bad as all of you guys make them out to be. If AIT was that bad, I'd be out of business now.
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